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6

Expect delay and potential schedule changes. Carefully monitor the airline's website, notifications and flight status. This may all just work as planned but there is a chance of disruption so it's important to stay closely in the loop. A colleague of mine is currently stranded in Japan: they were supposed to return today but didn't get a new return flight ...


2

Under EC261, there are two different things an airline may owe you: Care and assistance. This is something that they can't get out of unless there are really very, very special circumstances (think a volcano erupts). This includes meals, hotels (and associated transfers) if there's an overnight stay, communication... They should have provided an hotel room ...


3

There is a theoretical part to this and a practical part. In theory, what you think is the cause of the cancellation, what they say is the reason for the cancellation and what can be proven in court later on are three very separate problems. Given the fact that the claim (ticket refund + compensation) will be in the 3-digit EUR, how many hours can you pay a ...


9

This kind of change is terrifically frustrating, and while not especially common, can happen on any airline. United normally sends emails when there is a schedule change, as well as providing notifications via its mobile app and website. Long ago prior to the Continental merger, they would also give me a phone call if I did not acknowledge the change within ...


0

Your friends could simply book a different flight. Presumably, their tickets were cancelled by the airlines, so they got their money back. Use that money (and probably some on top) to buy tickets on a different flight. There may even be availability on the flight you are taking.


7

While you can ask the airline, it is rather likely that they would not cancel and refund you the money, Ryanair is not known to be customer friendly. With other airlines and lots of people who need to be rebooked your chances are better. If you as a group have taken out travel insurance it is there you should ask first. By individual insurance contracts I ...


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