88 votes
Accepted

Why is the Samsung Galaxy Note7 banned in flight?

In the US, as of 16 September, from the Federal Aviation Administration: Following a Consumer Product Safety Commission recall of the Samsung Galaxy Note 7, the FAA is issuing general guidance to ...
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  • 35k
60 votes

Can I take one heavy piece of baggage instead of the two allowed pieces of baggage?

The 23kg limit is the "advised maximum weight limit" as issued by the IATA in its "Baggage Reference Manual" and is set for health and safety reasons. The maximum weight of a ...
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  • 22.9k
58 votes

Why is the Samsung Galaxy Note7 banned in flight?

This model is prone to spontaneous battery combustion, not desirable inflight. A specific example of this is shown here: Plane crew douse smoking Samsung phone
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51 votes
Accepted

Why can't I book this multi-city fare on American Airlines?

You are being hit by one of the great joys of the airline industry known as 'Married Segment'. Most airlines price flights based on the origin and destination of the travel, not based on the ...
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  • 106k
39 votes

Can I take one heavy piece of baggage instead of the two allowed pieces of baggage?

The airline may have union contracts, employment conditions, or contracts with baggage handling services that limit the weight it can allow. For example, it may require employees in certain jobs to be ...
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30 votes
Accepted

Am I allowed to take alcoholic beverages from the US in my luggage, if I'm under 21?

In general, it is illegal for an individual under 21 years of age to possess alcohol, whether open or sealed, in a public place in the United States. You would have to consult the laws of the state ...
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  • 3,836
29 votes

How to seat family of seven together on long-haul flight?

Your best bet is to try to phone in and get a sympathetic agent to waive the fees and seat you. But it's entirely discretionary, you have no right to claim these seats, it's just if they're feeling ...
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  • 15.8k
27 votes
Accepted

Bought connection tickets with not much leeway - am I guaranteed to board?

You are not guaranteed to board, no, and it is unlikely the flight will wait for you. Your connection is guaranteed in the sense that American has sold it to you as a single ticket (which means they ...
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  • 84.7k
23 votes

How to seat family of seven together on long-haul flight?

As you get nearer to the day of the flight - especially once check-in opens - many of those paid seats will be available for free. Of course, that also means that other passengers will likely be able ...
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  • 106k
19 votes
Accepted

Who are all these people in the Admiral's Club?

If you take a look at the Admirals Club access page, you'll see that there are a number of ways you can get access to the lounge. A membership is one of them, and the cost goes down with higher tiers ...
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  • 84.7k
18 votes
Accepted

What are the steps involved in Domestic to International connection at Dallas/Fort Worth?

Assuming that you have booked a single ticket, you will not need to collect your luggage, recheck luggage, enter or exit the terminal, or go through security or immigration. You will simply need to ...
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  • 84.7k
17 votes

What is the drinking age on American operated airlines to Canada?

All of United, Delta, and American have set a policy of a drinking age of 21. But as others have noted, the relevant question here is the policy of the airline actually operating your flight, which ...
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  • 84.7k
16 votes

How I find the BA-equivalent booking reference for an American Airlines-managed reservation?

There are two ways, depending on the kind of BA flight you booked with AA. If you booked the BA flight under the AA flight number, eg American Airlines flight 6543, Operated by British Airways, then ...
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  • 61.7k
16 votes

Can I recover anything from a non-refundable ticket?

It is likely that only the airport and government taxes are refundable on this fare. I can't actually find an O fare to see the fare rules that might be applicable, but the nearest I can find is an S ...
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  • 28.2k
15 votes

Am I allowed to take alcoholic beverages from the US in my luggage, if I'm under 21?

Alcohol is not a federal issue, it's a state issue. So, the TSA is legally completely unconcerned with the presence of a bottle of booze in your luggage. When the TSA searches your luggage, they are ...
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  • 1,477
15 votes
Accepted

Booking a trip to earn airline status

When you book your flight, it'll tell you what your Premier qualifying miles (PQM), Premier qualifying segments (PQS) and Premier qualifying dollars (PQD) are. Attached is a screenshot of a sample ...
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  • 4,311
14 votes

Does American Airlines ask passengers to present credit cards during check-in?

Short answer: no. Even paying with a credit card at all is optional as American Airlines accepts PayPal. Your mother may be asked to present a credit card if she is presented with the option of an ...
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  • 10.3k
13 votes
Accepted

Can you earn miles with different airlines for the same one flight, if they are part of the same loyalty program?

No, in the specific case of AAdvantage Terms and Conditions as jpatokal has already noted, but also, no in general. Accrual of points in multiple programs is expressly prohibited by most programs in ...
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  • 42.5k
13 votes

Do I need to pick up luggage for transit?

Just flew that route a few weeks ago. No, you don't, you will go through US customs pre-clearance at YYZ (Toronto) and your bags will be checked through. Traveling in the opposite direction would be ...
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13 votes

Do I need to pick up luggage for transit?

Normally, when entering the US (anyone making a connection still needs to enter the US), you need to collect the baggage, go through customs and re-check the baggage on the connections belt. However, ...
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  • 72.9k
11 votes

Passport check for Hidden City Ticketing where only final destination is international

If it's American Airlines, you will have to provide your Passport details at some point before or during check-in. I always have. You don't have to enter them online, but even if you use the kiosk ...
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  • 32.1k
10 votes

Can I recover anything from a non-refundable ticket?

A non-refundable ticket is just that, non-refundable. That means you get no money back if you cancel the flight, ONLY if the airline cancels the flight (and then not always, depending on the reasons ...
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  • 8,203
9 votes

Can you earn miles with different airlines for the same one flight, if they are part of the same loyalty program?

No, you're not allowed to do that, and neither is it (usually) possible in practice. AAdvantage T&C: Mileage credit cannot be earned for the same flight, hotel stay, or car rental in more ...
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  • 99.5k
9 votes

Probability of first-class upgrade with only Platinum status?

The window refers to the earliest point before departure that AA will process upgrades using "segment" upgrades, not when you can "get in line." All elite members (Gold, Platinum, and Executive ...
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  • 3,670
9 votes
Accepted

Will I get American AAdvantage miles when flying a Qantas flight operated by Emirates?

Yes. At this writing, nothing in the AAdvantage Terms and Conditions specifically excludes earnings on Emirates-operated flights. The Qantas partner page indicates Earn elite-qualifying ...
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  • 42.5k
9 votes

Bought connection tickets with not much leeway - am I guaranteed to board?

As others have stated, you are not guaranteed to board the flight on your booking; you are not even guaranteed to board any flight at all - the airline may decide to deny you boarding (although this ...
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  • 13k
9 votes

What is the drinking age on American operated airlines to Canada?

The limits on serving alcohol are going to be mainly governed by the the company rules of the airline operating the flight. There may be additional restrictions from the country of the airspace you ...
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  • 57.9k
9 votes
Accepted

How can I make American airlines honor their travel voucher?

I wasn't even aware of this. That is unfortunately your problem. I think the best you can do here is to call them and ask nicely. American Airlines played by the rules that you (unknowingly) accepted ...
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  • 62.4k
8 votes
Accepted

How will the US Airways and American Airlines merger affect frequent flyer miles?

As of the weekend of March 28, 2015, miles from US Airways have been merged into the American AAdvantage program (which is the program which will continue on). If you had accounts on both airlines, ...
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