New answers tagged air-travel
2
Is it safe to wait for the airline to respond?
Right now, airlines are doing everything they can to not hand over money to customers because they are bleeding operational funding due to the covid crisis - do NOT expect the airline to be proactive here.
Going by the EU261 rules, you should have received a refund within 7 days of submitting the request, ...
1
The Visit Portugal COVID page list the following rules which are currently in effect. Of course, these rules could change at any point as the situation progresses. (Bold emphasis is mine.)
Flights to and from Portugal
Air travel to and from Portugal is allowed to:
European Union countries;
Schengen Associated Countries - Liechtenstein, Norway, Iceland, ...
10
As noted in a comment, this is apparently the form for travel to Italy and not from Italy to Spain. That's why it seems modelled after the Italian national ID card and the information it contains.
In case you still have to provide the information, “By” is the authority issuing the document, for example a municipality or embassy. Italian identity cards and ...
3
"By" means who the passport or document was issued by, meaning the country (or state, region etc.) that issued it. "Residence" means where you are resident, i.e. where you live.
1
The only way to get the airport tax refunded on Wizz, is for flights departing or arriving in Germany. Again, you can't or they'll just ignore you.
I've used a website from Germany specialised in this (google it: Geld fuer Flug). It takes just 2min to fill in the request, and they will get back to you if it's successfull or not (1-2days from personal ...
8
Based on the comments, the airline you were booked to travel with is Wizz Air, which is an EU based airline so EU261 rules do apply.
Whether the airline likes to style this as a cancellation and rebooking, or as a delay to the original flight, it does not matter - both result in the same level of compensation, being 250 Euros. For a cancellation, you were ...
1
Alitalia - Elliott Advocacy posts their "Executive Contacts" emails. Let know us after you email them.
Phone Contacts
Main: (212) 903 3494
Toll Free: (800) 223-5730
International: +39 (06) 65-631
FAX 1-212-903-3568
Please note the main office phone number should not be used for claims and the main office is not open to the public.
Email Contacts
...
1
Hawaiian has changed their music: as of late 2019, it's now the rather haunting Life in these Islands performed by Kawika Kahiapo. Here's the official Hawaiian Airlines video for it: https://youtu.be/G4rf9y0xukk
5
For a reissued ticket (i.e. not a revalidated ticket), a totally new ticket will be issued. If the ticket is part of a booklet (i.e., there are more than four flights), all the conjoined tickets in the booklet will be reissued as well.
A ticket number cannot be re-used, they are globally unique, and the number is used for accounting and auditing purposes. In ...
6
https://gr.usembassy.gov/covid-19-information/ (mirror):
On July 9, the Greek Ministry of Foreign Affairs posted procedures for international arrivals. See the airport website for additional details. If you are tested for COVID-19, you are permitted to travel to your final destination where you must self quarantine for 24 hours. If positive, you will be ...
26
The airline won't care and won't know, as long as you pack it all in a bag that meets its luggage requirements (weight/dimensions). That's also why they won't even publish guidelines and let you make your own determination as to what you are allowed to import in and out of the countries you are flying into.
Security screeners mostly do not care, outside of ...
2
A few planes didn't have warming stoves or on the off chance that they did, they were stuck loaded with the dinner embeds that should have been warmed for the feast to be served inflight. Which implies there was no capacity to do as such. Likewise, if the flight is just so long, full with drink administration to do, at that point supper, at that point bar ...
1
Your ticket will specify whether you may bring one bag or two bags.
If your ticket allows one bag, the bag must weigh 30kg or less. If your bag weighs more than 30kg, you will be charged extra.
If your ticket allows one bag and you bring two bags, you will be charged for the additional bag. Each bag must be less than 30kg; if either bag weighs more than 30kg,...
3
Assuming that you are allowed to take 2 bags according to your ticket, you will have to pay for excess baggage for any additional weight over 30Kg
According to the Qatar Airways Excess Baggage page, in the section on flying to Africa, these fees range from $USD15Kg to $USD45/Kg depending on where you start your journey.
You stated you want to take 2 x 23Kg ...
1
It isn't a 30kg limit on each bag.
It's a 30kg limit on one bag.
So no, you would not be allowed to proceed with two 23kg bags.
4
You don’t really need a passport for a booking, and even if you add one, it doesn’t matter. There can be significant time between booking and flying and documents and requirements can change.
You need to present a passport at check in that needs to be valid for your current travel. Which one you present is up to you and United doesn’t care as long as it’s ...
103
A cabin crewmember here.
The answer is: No, it is NOT allowed!
For various reasons, including:
Security: We do not know what are you heating, is it a heat-activated bomb? is it something that might make a lot of smoke? etc.
Health: We cannot contaminate the ovens, we know the source of the food that is provided by the airlines, we do not know the source of ...
21
They are unable to do so.
Most aircraft don't even have microwave ovens.
Not least, because of potential effects on avionics and sensors, not to mention power surge issues.
What they use for hot meal service is elaborate ovens made to heat many meals at once, provided they are packaged a particular way from the food supplier. The oven doesn't lend itself to ...
answered Jul 24 at 14:14
Harper - Reinstate Monica
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17
Cold food, such as a salad or cold sandwich, is likely to be easiest to bring on a plane. Reheating something, e.g. a burger, is very unlikely.
However, there is one way you can got hot food without asking the attendant for anything special. Pick instant soup, oatmeal, or indeed ramen, that can be prepared by adding hot, not necessarily boiling, water and ...
16
British Airways will heat up milk for babies for you. You can certainly ask, but considering airlines are even reluctant to heat up the food they're serving to you, it would be a hard sell to ask them to heat up your personal food. Bring a salad or just wait until you land.
0
On a ticket, the flight number can be searched in Google Search and some aviation sites like flightstats.com, give the aircraft equipment model which lets you know the vendor.
3
Current EU practices and interpretation are quite clear and consistent: You are entitled to a refund of the ticket price but not to any compensation beyond that.
If they are refusing a refund, they are incorrect. If they refuse extra compensation, they are correct.
15
Apart from Eurowings, when it comes to short-haul routes (which Austra-Germany is), European airlines usually have either Boeing 737+Embraer or Airbus A320+Embraer or exclusively 737 or exclusively A320 fleets, but not 737+A320.
LH and Austrian have Airbus+Embraer. Ryanair is exclusively 737, Wizzair/Easyjet is exclusively A320 family.
For the "classic&...
7
It sounds like you did two things in the same process -
created an account and made a purchase under one identity, but...
for a booking under a different identity
This is perfectly acceptable for most airlines - one account can make a booking that another person will be flying, or in other words the account holder isn't restricted to only making bookings ...
78
How to make sure I never board an airplane made by a particular vendor?
There are only two options
Stop flying all together
Don't board if the wrong aircraft shows up at the gate. This may include forfeiting your trip and/or having to buy a same-day ticket right then and there.
Almost all flights will disclose the planned aircraft at time of booking (code ...
9
You may be out of luck here. Air Asia's refund policies are governed by the Malaysian Aviation Commission. https://www.mavcom.my/en/home/ (MAVCOM)
In contrast to the governing bodies in Europe and the US, MAVCOM has prioritized airline survival over passenger rights. They have declared the pandemic "extraordinary circumstances" and have given the ...
9
Your question seems to depend on the common assumption that airline bookings are bound to a specific passport. That assumption is entirely incorrect. One man even took a woman on a round-the-world trip simply because she had the same name as his ex-girlfriend.
I routinely use different passports for different flights on the same booking (a US passport and ...
28
Typically, yes. The airline doesn't really care what nationality you are or which passport you use, all they need to know is that you will be accepted at the destination country, and they'll accept whatever documentation you have for this.
The one major caveat to this is countries that insist on passenger info being registered well in advance, notably the US....
4
Timatic was actually correct (at least, more correct than EU).
The new Hungarian classification system will come in effect only on July 15. The EU website now also notes this.
Additionally, the EU website is really not focused on entry requirements generally, and its wording is biased towards assuming readers are EU nationals in EU.
For example, it says
...
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