If you are looking for commonly-asked travel advice and resources due to the COVID-19 crisis, please check this FAQ for an up-to-date list.

New answers tagged

13

The additional check in time is needed for all the extra paperwork. Repatriation flights are organized and approved by governments to help return citizens to their country of origin. They can't let anyone on board who is simply willing to pay the fare. They must check and double checking your passport, citizenship status, etc. Moreover, scheduling a ...


2

This kind of question comes up a lot, and usually boils down to: If an airline denies compensation due to "extraordinary circumstances", how can I prove otherwise? The answer is: You don't have to. The burden of proof is on the airline. If you suspect the airline is lying to you, you can demand proof. If they don't, or you don't believe them, and you take ...


1

I have traveled to Tanzania a couple of times I personally likes bus services as it's pocket friendly. Buses are around the standard dollar an hour (i.e 10 hours = $10) however, they are ALWAYS 1-3 hours late, always! There are 2 types of buses – a 2×2 and a 3×2 basically how many seats across a row. Two seats and an aisle and two more seats OR 3 seats, an ...


5

As far as I understand the question, your question is not actually about withdrawing your application, but about not having your phone searched. It seems to me that you imagine a situation where the CBP officer asks to look at your phone and you say something along the lines of "oh wait, in that case I don't want to get in any more" - and just walk away. ...


3

The €250 compensation doesn't apply in extraordinary circumstances beyond the airline's control. While it's not certain that this applies, it's highly likely now during Covid-19. However, extra expenses (accommodation, food) are to be reimbursed, per Article 9 of the EC261 regulation. So contact them again and mention this (of course, attach the receipts). ...


1

In theory any charges and taxes which were levied can be claimed back from the airline. In practice however it depends upon the airline and their T&Cs. Often in such cases their T&Cs might state that certain levies will not be refunded, or may only be refunded on certain types of tickets. Even then most airlines will levy an administration fee ...


3

The airline agreed to provide you with a service, transporting you from A to B for some fee (presumably SEK 241 640-399). They didn't deliver so you deserve a refund of SEK 241. The booking agency provided a service, which was to book a flight for you, for SEK 399. They did that. That the airline couldn't provide the flight they booked is not their fault. ...


10

Assuming you want to fly home (and you should only be trying to fly home), your best bet is the consular staff of your country. For example, various Canadian government agencies are tweeting about flights to Canada from specific airports. Here's a snapshot of the feed of travel.gc.ca: In addition to following your country (and subsets of it like the "Canada ...


2

am I due refunds on the o ther flights that I can not take If this is a single ticket/booking then "yes". If these are two separate tickets then "no" Even if you are legally owned a refund, you are unlikely to get it. Airlines are currently refusing refunds and only given travel vouchers.


4

This happens quite regularly for multi-carrier trips. Less so for single carrier trips. Airline search algorithms are often inferior For single carrier trips, it's almost always because the airline's search algorithm doesn't find the trip you want, not because the airline doesn't sell it. If the search tool is an in-house product, it may be inferior in an ...


3

If someone has an answer to the general question, that's still welcome, but to provide an update on my specific situation: It seems that things will resolve for the best: the airline ended up cancelling the flight, and the travel agent wrote me that they'll go ahead with the refund process. I've actually only received automated emails from the agent, and I'...


0

Your flight being cancelled is neither necessary nor sufficient to get a full refund, which is what you really want. Some airlines are offering full refunds as part of their Covid-19 response. Air Canada is offering full credits, to be used within a year, or almost-full (way more than normal) refunds. (Eg 700 of a 900 fare, with seat selection fees and some ...


2

How and when will I be able to find out if the flight will be cancelled? Cancellation times vary a lot but 1-2 weeks before departure seems to be typical at the moment, so it's still too early. A good indicator is today's or yesterday's flight status of your itinerary. If the flights are cancelled or non existent, than chances are very high they will not ...


3

Conditions for refund or change of flight dates due to the flight cancellation through a pandemic: https://youtu.be/eV11yGNpe0M and The European Commission has obliged airlines to refund for the tickets on canceled flights! https://youtu.be/XW7uceS_H3U


6

An e-mail from IATA revealed that not a single IATA airline allows smoking any longer. The last one to allow it, Cubana, banned it in 2014.


2

This is an old questions but considering the times it deserves a current answer as of the year 2020. I travel domestically in the USA all the time with my Hard Drives in my carry on. I do this at lease 8 times a year. Here are some tips for going through TSA Security. Be prepared to take the Hard Drives out of your carry on. Put the hard drives in ...


1

If you have a company you planned on working for, you might ask them if remote working is okay/posbible. Basically all jobs that can be done remote are doing this right now.


6

Do you already have a residence arranged in Germany, as in apartment already located and contract signed? If not, you might have a hard time being let in, and even if you are allowed in, might have practical problems getting housing, both long-term and short-term, as hotels are not supposed to rent rooms to tourists right now, foreign or domestic. Another ...


2

You are correct, that it is the passenger's responsibility to check that they have all the rights to enter the countries for every layover. In particular, if you are not allowed to board, then Turkish Airlines will not be required to give any compensation. The good news is, that the travel advisory does not prohibit people from transiting through Turkey. ...


22

A Youth Mobility Visa is a D-Visa (i.e. longer-term visa) and therefore does not generally fall under the ban as opposed to a C-Visa which does From: Federal Minister Seehofer ordered extensive restrictions on entry at Germany’s external Schengen borders in order to contain the spread of the coronavirus: The same applies [extensive restrictions on ...


4

Converting a comment to an answer after positive feedback... I have just asked a friend of mine who flew KLM to the US a couple of days ago, and her reply was that they were strict on both hold and carryon baggage weights, so it does not look like KLM are relaxing restrictions at this time.


34

You will almost certainly be refused boarding by the airline or be turned away at the border by immigration. Germany has enacted an entry ban on all non-citizens, with the only exceptions being for certain travellers transiting to get to their home country or travellers seeking entry into Germany for urgent reasons. Unless you have an urgent reason to ...


7

The full communication can be found here in English: https://ec.europa.eu/transport/sites/transport/files/legislation/c20201830_en.pdf The parts I think will be of most interest to the most people are those concerning cancellations by the airline, cancellations by the passengers themselves and compensation for delays and cancellations. Flight Cancellations ...


7

Passengers in transit don't count as long as you're not going to another Schengen country, which you are not. Entry restrictions A temporary travel restriction is in place until 15 April 2020 for travel from any country outside the EU to the following countries: EU/Schengen: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, ...


41

As an airline employee, working with higher management currently, I can safely tell you it's a gamble. The aviation business is like a poor handyman in some poor country, whatever money he makes that day is barely enough for food. If the day goes by without work, no meal that day. This is true even for the best of the airlines. Most of the best five-star ...


23

Yes and no. Multiple factors to consider: Flights are cheap on some routes. Cool, what a deal! Like stocks, cheap could be indicative the airline is in trouble If the airline fails ,you may lose your money Borders could still be closed You may or may not get travel insurance You may or may not be at greater risk to Covid-19 exposure. If it flares up, you ...


3

A simple solution would be that you bought a ticket for flying from Germany that departed the from same part restricted area your wife is arriving to. That way, you would be able to join her there. Needing to buy an useless ticket seems wrong on many fronts, but would be relatively easy solution. You would need to ensure it doesn't depart from a different ...


6

According to this CNN article, the record has been broken because of the COVID-19 outbreak: On March 14, French airline Air Tahiti Nui flew the longest ever scheduled passenger flight by distance -- transiting 9,765 miles across the world from Papeete, in Tahiti, French Polynesia, to Paris' Charles de Gaulle airport. This one off milestone was a ...


14

It really depends. Airline checkin agents are overcautious as in remote case of you being denied, Airline have to pay the fine. From talking to a checkin agent, if the fault is the agent's, the fine will be coming from their paycheck (may vary with airlines). You have three options. Get a new passport or one time travel document from your embassy (...


47

Normally she would enter on a 90 days tourist visa, as we don't yet have a long term family reunification visa. Your wife will never get a long-term family reunification visa because such visas are not issued to beneficiaries of the free movement directive. As a beneficiary from a so-called "Annex II" country (that is, a country whose citizens do not need ...


3

Based on the present situation (effective immediately until after Easter), non EU Citizens¹, that do not have a valid residence permit (or a D-Visa to start a residence), will not be permitted to enter Germany and any traveler that may arrive that does not fullfill these conditions will be sent back. Assume therefore, that visa free citizens and ...


4

Under EU rules you always get a refund. The extraordinary circumstances only mean that they don't have to pay any additional compensation. So far for the legal side. Their homepage does only offer vouchers, though. The reason is likely that they want to hold on to the cash - espececially since they are not selling any new tickets right now. Scenario one is ...


2

Airline will deny you boarding with expired passport. Only thing you can do is go to nearest Indian embassy and renew the passport. It can take two weeks. If it is urgent to travel, you can directly approach the consulate and they will provide an emergency document that is valid only for returning to India. Once you reach India, you can renew it by applying ...


0

As many have said, it affects the weight of the plane, which other have said affects how much fuel the plane consumes, which of course costs the airline money. However, one thing few, if any, have mentioned is the safety implications; if the plane is heavier and it needs to make an emergency landing, there are implications that are going to be needed, such ...


2

I decided to cancel the airline tickets, and I informed our travel agent about this. Initially, she told me that: Please be note that: The travel voucher will have to be used under the same passenger Travel voucher will be valid for 1 year from the date of issue New booking will have to reprice for the air fare, subject to fare and tax ...


9

Contrary to some statements, flights have not been banned. Only some (well, many) people are banned. As there will be a huge drop in the number of people travelling on those flights, many flights will be cancelled, but at this stage there is no indication that they will stop altogether. Airlines are scrambling to try to adjust their schedules to the demand,...


1

For one: to be safe. There is an average passenger weight (which includes also carry on baggage). This affect the configuration of the airplane, the required fuel, and the emergency fuel. Because these calculations are done by maybe by dispatcher, but the pilot need to verify and input in the plane computer, one do not want that there was different opinion ...


11

There is no reason for the airline to not enforce the rule, regardless of how full the plane is. Customers will either pay to put their bag on the plane, or they will pack less. Even if the plane is nearly empty, the airline has an opportunity to collect baggage fees, and they have no compelling reason to waive that opportunity. Why would they refuse to take ...


27

The main reason for the weight limit (and its enforcement) is that the airline wants you to pay for the extra weight. It is a major income stream. Once you pay the fee, the plane can easily fly with the extra weight. Unless you bring an extra ton, it is just noise for the needed-gas calculation - they wouldn't add more gas just because a passenger brings an ...


3

The flight may not be cancelled but you won’t be allowed to enter Jamaica irrespective of who you travel with or which route you take now that Germany (plus Spain and France) have been added to the list of restrictions https://www.moh.gov.jm/jamaica-confirms-first-imported-coronavirus-case/ The IATA list doesn't currently reflect the new restriction but it ...


3

Update 12/03/20: The USA is now refusing entry to anyone coming from Europe, for 30 days. So you won't even make it to Atlanta. According to the link to the embassy you provided you will be denied entry to Jamaica. This will most likely already be executed by KLM staff in Frankfurt. This means you will be denied boarding in the first place. The only ...


18

I don't think these limits exist for one reason only. Each airline analyses the pros and cons of their options and set a limit. Besides the already mentioned reasons I am presenting a few other: The weight limit in carry-on luggage also relates to the maximum weight the overhead compartments can hold. Although sturdy there are limits. I could not find an ...


Top 50 recent answers are included