21 votes
Accepted

Plane ticket includes train ticket (Europe), what if I do not show up at train station?

Accoriding to Air France, you can't skip the train journey If you are traveling in the order of "train + plane", you must complete your train trip in order for your flight ticket to be ...
user avatar
6 votes

Can anyone actually parse Aeromexico's excess baggage policy?

I still can't fully parse the table, but for the record, flying YVR -> MEX -> SCL, the fee was $55 USD for the second bag at the airport.
user avatar
  • 408
6 votes

When Aeromexico's site suggests economy is "sold out" on all their flights between Mexico and China or Japan, does it really mean "sold out"?

An airline can zero out inventory in any fare they don't want to sell, for example If they accidentally posted the wrong fare (e.g. $90 instead of $900), they could zero out a bucket to prevent ...
user avatar
  • 42.6k
4 votes
Accepted

Do I collect bags at MEX when flying LHR–MEX–CUN?

At Mexico City Airport, if you are just connecting to an onwards destination, your baggage would be checked in for it's final destination if it's an international one. Otherwise you will have to ...
user avatar
  • 4,513
3 votes

Cardboard boxes on AeroMexico

Aeromexico states at the bottom of their baggage information page that boxes or coolers are allowed as long as they are seal-wrapped. Baggage Wrapping Services "Secure Wrap" services can be ...
user avatar
  • 31
2 votes

Cardboard boxes on AeroMexico

Indeed, the only mention of cardboard boxes in the context of luggage that I can find on Aeroméxico's website is talking about transporting chickens on internal flights. (For internal flights, ...
user avatar
  • 2,698
2 votes
Accepted

Codeshare flight by non-EU airline. Am I able to claim delay compensation?

According to the summary on Wikipedia, no. The flight operated by AeroMexico originating at MEX is exempt for not meeting this provision: "travelling to an EU member state on an airline based in an ...
user avatar
  • 32.2k
1 vote

Getting AeroMexico to honor vouchers

Please don't over complicate this. Redeeming vouchers is a common occurrence. Most often, the easiest thing to do is make a reservation (reserve only, don't pay) on the airlines website, then call ...
user avatar
  • 32.2k

Only top scored, non community-wiki answers of a minimum length are eligible