As far as I remember (but I can't find a source right now), this lack of interconnection between the emergency phone systems of the fire brigade and police is **intentional**. Some reasons for this are: - It can make it easier for people to call for medical help without having the police know about it (for example, if illicit substances are involved). - It frees up the operator and telephone lines, by not having to handle the transfer. It does not indicate a lack of training of motivation on the operator's part.