Questions tagged [united-airlines]

Questions about United (UA), a major international airline of the United States, and the largest Star Alliance member.

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7 votes
2 answers
254 views

Exception to collecting bags at LAX

I’m flying from Melbourne to Burlington, Vermont with a stopover in LA and Washington. All my flights are booked under the one ticket through United Airlines. My understanding is I would need to ...
  • 73
37 votes
1 answer
3k views

United Travel Ready Center rejecting COVID-19 Vaccine Documentation

I am flying to Japan via United, and their Travel Ready Center is rejecting my vaccine documentation even though I am fully vaccinated. What's wrong?
0 votes
1 answer
77 views

Question about baggage transfer at EWR from Terminal C to Terminal B

I have booked my flight from Detroit to India & I have my 3 hr layover at EWR airport. I will have to change the terminal when I land at EWR airport from terminal C to terminal B. Will my checked-...
4 votes
1 answer
310 views

Freeze ticket or cancel - United Airlines

I bought 3 tickets to travel to the united states for my wife and little daughter for late November 2022. My wife doesn't have an American citizenship and has a valid visa, but we didn't think about ...
  • 43
3 votes
1 answer
331 views

Transit with United via the U.S. to Mexico

I'm flying via the U.S. for the first time from Europe (Munich, Germany) with United and I wanted to know if I need to get my bags at the transit airport (IAH, Houston) and check them again for my ...
  • 45
1 vote
0 answers
283 views

how to change Lufthansa seat assignment upon/after check-in when first flight is on United

I am flying LH from ORD to MUC. However, my first flight to ORD is on UA. I wonder how I can select seats when I check in on UA. I got checked in for the first segment, but I can not figure out what ...
11 votes
5 answers
3k views

First time traveling by plane - concerned about short connections at Newark

This is my first time traveling by plane. I will fly from Madrid to State College and I have a lot of questions: On the outbound trip to the United States. I have a layover of 1h and 50 minutes at ...
  • 121
1 vote
0 answers
210 views

using United MileagePlus Miles for TSA PreCheck renewal

My TSA precheck is up for renewal. This will be my first renewal after being approved back in 2017. United has an information page for using Miles "for a payment code that covers the TSA PreCheck ...
6 votes
1 answer
463 views

United B789 weird config

I am flying United on their Dreamliner in Economy Plus. Seatguru states there are two configs of the aircraft type (one fitted with Premium economy and one not). Both can be found here. For my flight, ...
  • 1,164
0 votes
3 answers
106 views

Flight change: How to find cheapest return flight in time frame?

I have a United flight CDG-RTB-CDG. Now I already used CDG-RTB, and I want to change the date of RTB-CDG, which my fare allows without fee with price difference only. The problem is that it's a pain ...
  • 3,247
0 votes
1 answer
118 views

How does United Airlines avoid the DOT rule on the free 24h refund/hold for tickets to/from the US for the Argentina and Colombia points of sale?

I read: The DOT rule is that the airline has to offer (if purchased at least 7 days before departure) either a refund within 24 hours or a 24 hour hold without paying. [The DOT rule] doesn't discuss ...
0 votes
2 answers
90 views

Flying United from Kansas City to Dublin

Flying United from Kansas City to Dublin and have 41 minutes in Newark to make connection.Is 41 minutes enough time
1 vote
2 answers
318 views

United Airlines 24-hour refund policy: are non Basic Economy tickets fully refundable within 24 hours of booking? (purchase made >7days before flight)

I read on the United Airlines 24-hour refund policy (mirror): Under our 24-hour flexible booking policy, if your ticket was purchased through United in the last 24 hours and you completed your ...
20 votes
2 answers
7k views

United Airlines cancelled my flight less than 24 hours after I booked it via Expedia - what are my options?

At 5:28 pm on Friday, Jan 28 I paid US$298.60 for a flight (business class) from San Diego to Los Angeles via Expedia. At 8:53 pm that same day I got an email - United had cancelled the flight. That's ...
  • 11.1k
7 votes
1 answer
163 views

Is the US passenger attestation form a requirement for subsequent entries into the US?

The US has an entry requirement for UK residents (and other countries) that requires every traveller entering the US to fill in a passenger attestation form. I had successfully entered the US November ...
  • 301
2 votes
1 answer
235 views

Why was UAL 2013 cancelled Sept 12th 2021?

My flight for today, UAL (United Air Lines) 2013 from Chicago O'Hare (ORD) to Miami (MIA), has been cancelled. Why? I have not been rebooked until tomorrow AM. Am I entitled to any compensation?
8 votes
5 answers
6k views

How strict is United Airlines First Class with carry-on luggage size?

How strict is United Airlines First class with carry-on luggage size? I have a laptop bag which I measured using tape and it fits within dimensions they mentioned in their website for carry-on item. I ...
  • 81
0 votes
1 answer
2k views

United Airlines E-ticket and Pending transaction

I bought a ticket from united airlines using my credit card and received an eticket. However, on the credit card online account the transaction shows up but it is on the pending list. Is that ...
  • 81
3 votes
0 answers
309 views

Is Air India strict with checked in baggage dimensions for international flights?

For economy class passengers it is mentioned that 2 checked in bags are allowed but their combined dimensions must not exceed 107 inches. How strict is Air India with this rule? Can I bring two ...
  • 31
3 votes
0 answers
101 views

Cancelling flight booked by travel agent

My wife and I booked an international trip through a travel agency, with the flight on United/Lufthansa. Due to Covid, we have pushed our travel to July 2022. The problem is that United is currently ...
1 vote
2 answers
1k views

Does anyone know if I would be allowed to bring my power bank of 30,000mAH in my carry-on bag for all 3 three of these airlines?

I'm traveling to Instanbul, Turkey from the United States using 2-3 different airlines (United, Air Canada, and Turkish Airlines) to get there. Does anyone know if I would be allowed to bring my power ...
7 votes
1 answer
2k views

How to book a United Airlines ticket if my passport doesn't have a last name?

What should I put in the "LastName" section while booking a flight with United Airlines, when my Passport only has "FirstName". Can I use my "FirstName" in both the ...
0 votes
0 answers
114 views

How to carry two check-in luggage in United in March 2021?

As of March 2021, we can carry only one check in luggage (per person) in New Delhi - New York United flight. We can pay $100 for an extra check-in luggage. I was wondering if there is any cheaper way ...
  • 191
5 votes
1 answer
5k views

What is the step by step procedure of transfer from international terminal to domestic terminal at Newark Airport?

I am an Indian Citizen and I will be having a negative Covid Test report with me. My flight is United Airlines from Bombay (BOM) to Newark(EWR) and going to Boston (BOS) via Chicago (ORD) via a ...
1 vote
2 answers
196 views

United Airlines online check-in for international departures from the US

What are United Airlines' criteria for issuing a boarding pass to a passenger checking in online for a flight departing the US (to Germany, if it's relevant, with a connection to Croatia)? The ...
  • 122k
2 votes
1 answer
855 views

Changing return leg only on a return flight

For my specific itinerary with United Airlines, one-way flight from A->B is 900$, and a return flight A->B->A is 1350$. They are offering free changes right now https://www.united.com/ual/en/...
  • 21
1 vote
1 answer
143 views

If I book a flight with a passport and the airline employee at the check-in desk refuses it, can I check in with a second passport of mine with UA?

I have a French passport and a US passport. If I book a flight with United Airlines with one passport and the airline employee at the check-in desk refuses it due to its physical condition, can I ...
10 votes
1 answer
2k views

Who is responsible for the refund policy on a code-share flight?

During July 2019, I booked flight UA7938 for March 30 through United Airlines for my honeymoon. With everything involving Covid-19 happening, I'm trying to see if I can get a refund for the ticket or ...
7 votes
1 answer
822 views

How does the US COVID-19 travel ban apply to the EU spouse of a US citizen? [closed]

I am a French citizen, legally married to a US citizen. I currently live in Germany while my husband lives in the US. I was supposed to fly to the US on Sunday (March 15) on a Lufthansa flight from ...
2 votes
3 answers
424 views

Airfare refunds for coronavirus

Has anyone had success getting airlines to issue refunds, or at least extend the value of unused tickets, for upcoming travel that had been booked long before the COVID-19 outbreak? My question ...
1 vote
2 answers
113 views

United WiFi Outside of Continental US

I'm trying to determine if it is worth purchasing WiFi for my flight and am looking for experience with availability of United WiFi when exiting the continental United States. I will be traveling on ...
2 votes
1 answer
240 views

Canceling United Flight - Credit Policy

I need to cancel or possibly change an international flight on United with a non-refundable ticket (class T). When I log in to the app and hit cancel, the credit shown is the exact amount I paid for ...
  • 123
1 vote
0 answers
53 views

Connection time Dulles [duplicate]

We booked our flight through Expedia and are traveling on 2 airlines, one PNR and no checked baggage. Flight from Chicago on United arrives at 8:45 pm. Flight to Lisbon on Lufthansa leaves at 10:20. ...
  • 11
2 votes
2 answers
635 views

Can I cancel my outbound round-trip flight for one passenger?

Right now two people, (1) and (2) have a booked round-trip itinerary from A → B → A. I am hoping to add a stop to person (1)'s travels, and not to person (2)'s. (1) would travel from A → X → B → A ...
9 votes
1 answer
579 views

Is it my fault if I miss a United Airlines flight because they're short on staff and cannot check me in for 2 hours?

To make a long story short I had an international flight this morning (Toronto -> Newark -> Caribbean). I had no checked bags so I arrived 2 hours before the flight. The kiosks could not complete the ...
0 votes
1 answer
181 views

Do United Airlines economy tickets include checked bags?

When booking a domestic 'economy' ticket with United Airlines, does that ticket include a checked bag? What I know so far There is no specific mention of how many checked bags are included with an ...
  • 241
14 votes
5 answers
6k views

Can you let someone else use your boarding pass to get into a travel lounge?

Let's say I was traveling with a friend. My friend is flying economy whilst I'm flying first class. Could I visit the lounge, get the food and all that jazz, then exit the lounge, give my boarding ...
  • 11.1k
1 vote
2 answers
131 views

What is the cut-off time to obtain one's boarding pass at LIM airport when flying with United airlines (passenger has online checked in)?

Assume a passenger has online checked-in their flight with United Airlines but the United Airlines website wouldn't give them their boarding pass online, and instead asked them to obtain their ...
2 votes
2 answers
633 views

What is the minimum time to check-in at the counter for an international flight with United Airlines where the first leg is domestic?

What is the minimum time to check-in for an international flight with United Airlines where the first leg is domestic? I read on https://www.seatguru.com/airlines/United_Airlines/checkin.php (mirror):...
2 votes
1 answer
41 views

Price alert for specific flight on specific date @ specific time via United?

I've been monitoring a very specific nonstop round-trip ticket from XXX to YYY, leaving on 12/27 @ 08:20AM and returning on 12/30 @ 9:50AM via United. As of right now, this very specific flight is $...
0 votes
1 answer
6k views

How to read or modify other traveler's date of birth for United Airlines flights?

I've booked an intercontinental United Airline flight to the US for me and some friends of mine. The UA site requires to enter the date of birth and the gender of all the passengers, specifying that ...
1 vote
0 answers
1k views

Purchasing tickets on United for someone else

Some time ago I was trying to purchase flight tickets for someone else (from Eastern Europe to the US), to be specific, for 4 people at a time (I'm not among them), through the United website. I tried ...
  • 4,095
6 votes
1 answer
733 views

United changed my nonstop to a two-legged itinerary. What's my recourse?

I bought a nonstop international ticket (UA896 returning on UA895, Asia to the USA) on United Airlines through their web site. When I arrived at the airport, they put me on a flight to SFO and gave me ...
  • 161
3 votes
1 answer
411 views

Is Fast Track Security in Heathrow included with business class tickets?

I'll be flying into and out of Heathrow in November via business class (United Polaris business class and Turkish Airlines Business Class). In reading about Fast Track Security it sounds like my ...
  • 11.1k
4 votes
1 answer
461 views

Can I double-dip a flight and claim it for both United and Lufthansa status miles?

I've always booked United flights, but some legs of the "United" trips (ticket codes all starting 016) are operated by Lufthansa. I've already/automatically got these flights for United MileagePlus ...
  • 151
5 votes
0 answers
79 views

Fare baggage rules regarding tickets that are partially fulfilled by another airline

I am booking a return trip from the Middle East to the USA with a connection in the USA on the first direction, and a connection in Europe in the return flight. There are four flight legs in total, ...
  • 51
1 vote
1 answer
117 views

Travelling from YYZ -> ORD -> GCM - connections and luggage

The Mrs. and I are taking a holiday break in Grand Cayman this winter, flying United from Toronto Pearson (YYZ) -> Chicago O'Hare (ORD) -> Grand Cayman (GCM), and flying GCM->ORD->YYZ on the way back....
0 votes
1 answer
70 views

Is the change fee deducted from fare credit?

Earlier this year I had to cancel a non-refundable flight (6 tickets) on United. We were told that they would hold the fare value as a credit for 12 months, but that if we wanted to use that credit ...
  • 7,962
0 votes
1 answer
82 views

Delayed travel with United Airlines [duplicate]

On 19th April, we left on a Lufthansa flight to Frankfurt - UA8848. The departure was then delayed. So we arrived late and missed our connecting flight which was due to depart at 9.00 to Heathrow (...
  • 1
5 votes
1 answer
93 views

International travel with pet: what about the first leg (United, THY)

Since United and Turkish are both Star Alliance, I can buy the entire ticket from Turkish and fly from my small city to a big airport (such as ORD) with United, then to Turkey (or wherever) with ...