Questions tagged [united-airlines]

Questions about United (UA), a major international airline of the United States, and the largest Star Alliance member.

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7
votes
1answer
353 views

How to book a United Airlines ticket if my passport doesn't have a last name?

What should I put in the "LastName" section while booking a flight with United Airlines, when my Passport only has "FirstName". Can I use my "FirstName" in both the ...
0
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0answers
108 views

How to carry two check-in luggage in United in March 2021?

As of March 2021, we can carry only one check in luggage (per person) in New Delhi - New York United flight. We can pay $100 for an extra check-in luggage. I was wondering if there is any cheaper way ...
30
votes
8answers
151k views

Flying with a desktop computer (as checked luggage)

On an upcoming trip, I will be taking a desktop computer and monitor as checked luggage (on a United/Continental flight). What should I be aware of when doing this? What needs to be done to properly ...
5
votes
1answer
314 views

What is the step by step procedure of transfer from international terminal to domestic terminal at Newark Airport?

I am an Indian Citizen and I will be having a negative Covid Test report with me. My flight is United Airlines from Bombay (BOM) to Newark(EWR) and going to Boston (BOS) via Chicago (ORD) via a ...
6
votes
2answers
28k views

How long does it take to transfer from Terminal 3 to Terminal 1 at SFO?

In March I will be travelling with my wife from Las Vegas McCarran Int'l Airport (LAS) to London Heathrow (LHR) via San Francisco Int'l Airport (SFO.) We have recently received a unexpected flight ...
0
votes
2answers
102 views

United Airlines online check-in for international departures from the US

What are United Airlines' criteria for issuing a boarding pass to a passenger checking in online for a flight departing the US (to Germany, if it's relevant, with a connection to Croatia)? The ...
2
votes
1answer
153 views

Changing return leg only on a return flight

For my specific itinerary with United Airlines, one-way flight from A->B is 900$, and a return flight A->B->A is 1350$. They are offering free changes right now https://www.united.com/ual/en/...
1
vote
1answer
124 views

If I book a flight with a passport and the airline employee at the check-in desk refuses it, can I check in with a second passport of mine with UA?

I have a French passport and a US passport. If I book a flight with United Airlines with one passport and the airline employee at the check-in desk refuses it due to its physical condition, can I ...
10
votes
1answer
2k views

Who is responsible for the refund policy on a code-share flight?

During July 2019, I booked flight UA7938 for March 30 through United Airlines for my honeymoon. With everything involving Covid-19 happening, I'm trying to see if I can get a refund for the ticket or ...
7
votes
1answer
680 views

How does the US COVID-19 travel ban apply to the EU spouse of a US citizen? [closed]

I am a French citizen, legally married to a US citizen. I currently live in Germany while my husband lives in the US. I was supposed to fly to the US on Sunday (March 15) on a Lufthansa flight from ...
2
votes
3answers
420 views

Airfare refunds for coronavirus

Has anyone had success getting airlines to issue refunds, or at least extend the value of unused tickets, for upcoming travel that had been booked long before the COVID-19 outbreak? My question ...
1
vote
2answers
73 views

United WiFi Outside of Continental US

I'm trying to determine if it is worth purchasing WiFi for my flight and am looking for experience with availability of United WiFi when exiting the continental United States. I will be traveling on ...
2
votes
1answer
190 views

Canceling United Flight - Credit Policy

I need to cancel or possibly change an international flight on United with a non-refundable ticket (class T). When I log in to the app and hit cancel, the credit shown is the exact amount I paid for ...
1
vote
0answers
51 views

Connection time Dulles [duplicate]

We booked our flight through Expedia and are traveling on 2 airlines, one PNR and no checked baggage. Flight from Chicago on United arrives at 8:45 pm. Flight to Lisbon on Lufthansa leaves at 10:20. ...
2
votes
2answers
155 views

Can I cancel my outbound round-trip flight for one passenger?

Right now two people, (1) and (2) have a booked round-trip itinerary from A → B → A. I am hoping to add a stop to person (1)'s travels, and not to person (2)'s. (1) would travel from A → X → B → A ...
6
votes
4answers
16k views

Do I really need to arrive more than 2 hours early for a domestic flight out of MSP?

The website for the Minneapolis St Paul International Airport recommends that passengers arrive at least 2 hours early for domestic flights. This sits at odd with my understanding one should generally ...
9
votes
1answer
410 views

Is it my fault if I miss a United Airlines flight because they're short on staff and cannot check me in for 2 hours?

To make a long story short I had an international flight this morning (Toronto -> Newark -> Caribbean). I had no checked bags so I arrived 2 hours before the flight. The kiosks could not complete the ...
0
votes
1answer
131 views

Do United Airlines economy tickets include checked bags?

When booking a domestic 'economy' ticket with United Airlines, does that ticket include a checked bag? What I know so far There is no specific mention of how many checked bags are included with an ...
14
votes
5answers
6k views

Can you let someone else use your boarding pass to get into a travel lounge?

Let's say I was traveling with a friend. My friend is flying economy whilst I'm flying first class. Could I visit the lounge, get the food and all that jazz, then exit the lounge, give my boarding ...
1
vote
2answers
95 views

What is the cut-off time to obtain one's boarding pass at LIM airport when flying with United airlines (passenger has online checked in)?

Assume a passenger has online checked-in their flight with United Airlines but the United Airlines website wouldn't give them their boarding pass online, and instead asked them to obtain their ...
19
votes
4answers
39k views

Do gate agents really seat young children away from their parents in United Basic Economy?

According to United, for Basic Economy fares: Seats will be assigned prior to boarding. Customers traveling together, including families, will not be able to sit together. My husband and I plan ...
5
votes
1answer
1k views

How to get boarding pass during layover?

I'm flying from Cork to London with Aer Lingus and then London to Los Angeles with United after an hour layover in London. United Airlines isn't letting me check in to my flight, saying that my "...
2
votes
2answers
143 views

What is the minimum time to check-in at the counter for an international flight with United Airlines where the first leg is domestic?

What is the minimum time to check-in for an international flight with United Airlines where the first leg is domestic? I read on https://www.seatguru.com/airlines/United_Airlines/checkin.php (mirror):...
9
votes
2answers
114k views

Is there a weight limit for carry-on luggage with United Airlines?

I'm flying in economy with United Airlines, and I know there are limits on the physical size of carry-on bags, but is there a certain weight limit for them?
4
votes
1answer
9k views

Carry-on enforcement for United Airlines Basic Economy

I have a question about United Airlines Basic Economy ticket carry on bag policy. It says that You're allowed a small personal item that fits under the seat in front of you, such as a shoulder bag, ...
2
votes
1answer
36 views

Price alert for specific flight on specific date @ specific time via United?

I've been monitoring a very specific nonstop round-trip ticket from XXX to YYY, leaving on 12/27 @ 08:20AM and returning on 12/30 @ 9:50AM via United. As of right now, this very specific flight is $...
0
votes
1answer
825 views

How to read or modify other traveler's date of birth for United Airlines flights?

I've booked an intercontinental United Airline flight to the US for me and some friends of mine. The UA site requires to enter the date of birth and the gender of all the passengers, specifying that ...
2
votes
0answers
668 views

Purchasing tickets on United for someone else

Some time ago I was trying to purchase flight tickets for someone else (from Eastern Europe to the US), to be specific, for 4 people at a time (I'm not among them), through the United website. I tried ...
2
votes
2answers
2k views

Carry-on policy for travel humidifiers - United Airlines

I am traveling to a state with dry air, and I was thinking of taking a travel humidifier with me. Can I carry something like this or this or this in my carry-on on a United Airlines flight? I ...
6
votes
1answer
321 views

United changed my nonstop to a two-legged itinerary. What's my recourse?

I bought a nonstop international ticket (UA896 returning on UA895, Asia to the USA) on United Airlines through their web site. When I arrived at the airport, they put me on a flight to SFO and gave me ...
4
votes
3answers
9k views

Is 40 minutes layover in Newark enough time?

First time flyer. Flying alone. 7:00 a.m Flight from Boston, landing at 8:27 am. Both Flights United, and both bought on same itinerary. My flight is at 9:08 going to Sarasota, Fl. I assume I will be ...
5
votes
1answer
92 views

UK Citizens transiting through T1 at Sydney Airport

We are arriving in Sydney Terminal 1 at 6.45AM and departing T1 Sydney at 9.50AM to Nadi Fiji, will it be possible? What procedures will we go through? We are traveling on british passports coming in ...
3
votes
1answer
130 views

Is Fast Track Security in Heathrow included with business class tickets?

I'll be flying into and out of Heathrow in November via business class (United Polaris business class and Turkish Airlines Business Class). In reading about Fast Track Security it sounds like my ...
4
votes
1answer
321 views

Can I double-dip a flight and claim it for both United and Lufthansa status miles?

I've always booked United flights, but some legs of the "United" trips (ticket codes all starting 016) are operated by Lufthansa. I've already/automatically got these flights for United MileagePlus ...
1
vote
1answer
95 views

Travelling from YYZ -> ORD -> GCM - connections and luggage

The Mrs. and I are taking a holiday break in Grand Cayman this winter, flying United from Toronto Pearson (YYZ) -> Chicago O'Hare (ORD) -> Grand Cayman (GCM), and flying GCM->ORD->YYZ on the way back....
5
votes
0answers
67 views

Fare baggage rules regarding tickets that are partially fulfilled by another airline

I am booking a return trip from the Middle East to the USA with a connection in the USA on the first direction, and a connection in Europe in the return flight. There are four flight legs in total, ...
0
votes
1answer
70 views

Is the change fee deducted from fare credit?

Earlier this year I had to cancel a non-refundable flight (6 tickets) on United. We were told that they would hold the fare value as a credit for 12 months, but that if we wanted to use that credit ...
6
votes
3answers
2k views

Electronic ticket with no printer

How can I fly if I can't print my electronic ticket at home to take to the airport? My printer is giving out very faded copies.
0
votes
1answer
82 views

Delayed travel with United Airlines [duplicate]

On 19th April, we left on a Lufthansa flight to Frankfurt - UA8848. The departure was then delayed. So we arrived late and missed our connecting flight which was due to depart at 9.00 to Heathrow (...
5
votes
1answer
77 views

International travel with pet: what about the first leg (United, THY)

Since United and Turkish are both Star Alliance, I can buy the entire ticket from Turkish and fly from my small city to a big airport (such as ORD) with United, then to Turkey (or wherever) with ...
6
votes
1answer
185 views

Are airlines reducing seat recline?

On one of United's B767-300 from EWR to TXL and I seem to remember the seats reclining slightly more several years ago. More specifically, it seemed like the in-seat TV screens we're almost bumping ...
6
votes
4answers
7k views

Will my aircraft have single or double prong headphone connection?

I will be travelling on a Boeing 777-300ER and want to use my Sony headphone which has a one-prong connection. Would I need an adapter for a two-prong situation? My return flight is on a Boeing 777-...
5
votes
1answer
1k views

Compensation for United Airlines 5-hour flight delay

Due to errors with the navigational and autopilot system, my flight from Shanghai to Chicago was delayed by over 5 hours. Nearly all passengers missed flights and received new boarding passes for ...
31
votes
3answers
9k views

Unbookable column of seats on 777-200

I'm flying United, and at time of booking I can select my seat. On one flight the aircraft is designated as a 777-200. The seat selection diagram shows a 3-4-3 seat layout, ABC-DEFG-HJK. At time of ...
2
votes
1answer
152 views

Is 2h 45m enough for a layover in Newark (EWR) for a non-US citizen transferring from an international to a domestic flight (Terminal B to C)?

I will be arriving from Singapore to Newark (likely at Terminal B) on Singapore Airlines at 06:00am. My connecting flight to Chicago (likely at Terminal C) is scheduled to depart at 08:45am. This will ...
5
votes
2answers
6k views

Is 2h 45m enough for a layover in Newark Liberty International transferring from an international to a domestic flight (Terminal B → Terminal C)?

I am arriving from Frankfurt(FRA) to Newark(EWR) and I must pass the Customs and Border Control before catching the next flight to Baltimore (BWI). Both flight are on the same ticket by United ...
1
vote
1answer
185 views

Newark, NJ Airport - security twice? [duplicate]

I'm on United from SFO to Providence with a stop for my connecting flight at Newark, NJ. United all the way. Seems to me the last time I flew through Newark, they required I go through security again. ...
1
vote
2answers
1k views

How to get a refund from United Airlines?

I had a reservation on United Airlines a few weeks ago that was traveling from USA to UK. I never even made it out of the USA. The first leg of my flight was delayed and I missed the second leg as a ...
5
votes
2answers
13k views

Seat reservation for Lufthansa flight booked on United

I booked a flight through United Airlines which is operated by Lufthansa. Is it possible to select a seat in advance? When I view my reservation on United.com and click "View / Change Seats", I get ...
0
votes
1answer
568 views

Do I have to collect my checked luggage when transiting through Sao Paulo?

Im looking to fly from Newark to Brazil on United airlines and then Brazil to Argentina on an Brazilian airline called Gol. Im worried that I may have to collect my bags in Brazil and then check them ...