Questions tagged [turkish-airlines]

Türk Hava Yolları A.O., Turkish Airlines (IATA "TK"), headquartered at Yeşilköy, Bakırköy, Istanbul carries the flag for the Republic of Turkey. A Star Alliance member.

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27
votes
6answers
11k views

Why would an aircraft take off earlier than the planned departure time?

It happened to me just one time, I don't know how common it is. I wonder why it can happen. I was hanging at duty-free shops before a flight from Germany to Turkey. I heard the last call announcement ...
26
votes
4answers
7k views

I bought a flight ticket, but now I have a health issue which specifically forbids me to take flights. Can I get a full refund?

I bought a plane ticket from Turkish Airlines, 2 months before the flight. Then I went to the doctor, and the doctor said I have a health problem, which specifically forbids me to take flights for one ...
24
votes
5answers
19k views

Why does Turkish Airlines want me to cancel my flight when I check-in?

I'm trying to check-in for flight TK1770 that's departing tomorrow and the check-in page is showing me the following error: An unexpected problem occurred in your flight numbered. Please review the ...
19
votes
1answer
3k views

Warning about needing “authorization” when booking ticket

When attempting to book a flight with Turkish Airlines from Cancun to Istanbul in October, I get a warning that "Sale of passenger tickets on this route is subject and conditioned to a prior ...
17
votes
3answers
1k views

Why do Turkish Airlines gate agents at Istanbul Airport take photos of passenger passports?

The gate agents of Turkish Airlines have point-and-shoot digital cameras with which they take photos of passenger passports. They did not ask for permission to do that nor provided a reason. Any idea ...
15
votes
4answers
4k views

Flying to, but not entering, Turkey without passport

I am a Swedish citizen and will fly to Saudi Arabia (with approproate visa) shortly. My route is as follows; Gothenburg-Istanbul and Istanbul-Riyadh (GOT-IST-RUH). On the flight IST-RUH, I will be ...
14
votes
3answers
4k views

May I get off in an intermediate city of my route during transfer?

I want to go from Panamá to Turkey. There're direct flights of Turkish Airlines that are expensive. And there're flights Panamá -> Istambul -> Baku there're cheaper 2 times of the same airline. ...
13
votes
2answers
7k views

Two legs on different tickets with Turkish Airlines - is baggage checked through

I'm booking a flight one-way from Ashgabat to Dublin via Istanbul. If I book the two legs separately, both with Turkish Airlines, it'a about €120 cheaper than booking it as a single (again with ...
12
votes
2answers
369 views

Saving money by booking each leg differently. Any problems that I can run into?

I am flying from BOM to MUC and the current fare is around 565 USD if I book Turkish via Istanbul. However, if I book each leg separately (BOM - IST, IST - MUC and the same for return), I stand to ...
11
votes
3answers
5k views

Why did Turkish Airlines restrict hand luggage to 4 kg for the duration of the COVID-19 pandemic?

According to Turkish Airlines: In accordance with coronavirus (Covid-19) pandemic measures, cabin baggage rules have been temporarily amended to maintain social distance and reduce movement around ...
11
votes
1answer
1k views

Can airlines deny boarding if my port of entry is different than the country which issued the Schengen visa?

Few days back I did a Europe tour from India. As stated by many (I haven't confirmed official documents), I can apply for a visa from the country which is either my first port of entry in this case ...
11
votes
1answer
8k views

Turkish Airlines rules to get free accommodation on long layovers

I've flown a couple of times with Turkish Airlines and, the last time I had a long layover at Istanbul airport I applied to a free tour with Touristanbul. When I was waiting for the tour start at the ...
9
votes
4answers
739 views

Who is responsible for flight delays caused by emergencies?

My mother-in-law is flying today from Tbilisi to London on Turkish Airlines with a transfer in Istanbul. This morning, there was an emergency in Istanbul airport whereby a plane landed there with an ...
9
votes
1answer
470 views

18 hours layover as a South African traveling back from USA

I am a south African citizen traveling to USA on a business trip with Turkish airlines. On my way back I have 18 hours layover at Istanbul airport. I have already purchased my ticket therefore I need ...
9
votes
1answer
900 views

Redeeming miles from one program for partner airline ticket (Star Alliance)

While I am reading online that the following is possible, I don't see a lot of information on how it can be done. I have over 100,000 miles with Turkish Airlines' Miles&Smiles. I live in Canada ...
9
votes
1answer
1k views

Toiletries allowed in checked baggage for Turkish Airlines?

The website of Turkish Airlines clearly states that liquids like perfumes, deodorants, face wash and other such stuff are prohibited in the cabin baggage. If not cabin, is it allowed in the checked ...
9
votes
1answer
35k views

Where can I find the e-ticket number of a previously flown Turkish Airlines flight?

I have the reservation number, but I need the 13 digit e-ticket number for a couple of months old flight with Turkish Airlines. I've done the check in online, if I remember correctly. It seems on the ...
8
votes
2answers
326 views

Transport bread maker on Turkish Airlines

I am flying from London to Tbilisi in a couple of days, on Turkish Airlines with a transfer in Istanbul. I need to take with me a bread maker - it's well used and doesn't have the original box (lost ...
8
votes
1answer
177 views

What are the border procedures like when flying Istanbul-Hopa?

Through Turkish Airlines, it is possible to buy a domestic ticket from Istanbul-Atatürk to Hopa, whereby you fly from Istanbul to Batumi in Georgia, then take a "sterile" bus across the border to Hopa,...
7
votes
2answers
2k views

Does Turkish Airlines tend to “economically” cancel flights?

The other day I happened to be booked on Turkish Airlines flight TK 1808 from LYS to Istanbul, with a connection to the far east. It appears that TA cancelled the flight. It's true there was some ...
7
votes
2answers
5k views

Airline broke my bag but require a receipt to compensate from authorized company

I flew from Istanbul to JFK with Turkish airline a week ago and my bag came out missing a handle. I quickly went to the counter to claim the damage. The airline gave me an email for me to send all the ...
6
votes
3answers
37k views

Turkish Airlines Baggage Allowance

I have booked online, via Travel Up, a Turkish Airlines Economy Class flight from Manchester, England to Tbilisi, Georgia via Turkey with a layover in Istanbul. The e-ticket states that the baggage ...
6
votes
2answers
279 views

Greece to Scotland, flight connects at Turkey, will I need Visa for Turkey? [duplicate]

I am a Greek national and I will be traveling from Greece to Scotland. I booked my tickets with Turkish airlines. Both flights (to Scotland and back from Scotland) connect at Ataturk Airport (IST) for ...
6
votes
2answers
343 views

How do I prove that I arrived at Istanbul airport in time for boarding?

I flew from Egypt to Istanbul in transit to Germany. I was not allowed to board the flight to Germany, the stated reason being that I didn't have the correct visa from the German Consulate. They told ...
6
votes
1answer
389 views

As an Indian citizen, can I exit Delhi airport during a 9 hrs long transit?

I am an Indian citizen travelling from Istanbul to Kolkatta. I have booked with Turkish Airlines. My Istanbul-Delhi leg is with Indigo and I arrive Delhi at 0500 hrs and then my Delhi-Kolkatta leg is ...
6
votes
1answer
6k views

Turkish Airlines carryon and backpack/handbag policy

The carryon allowance with Turkish Airlines is 8kg. Is it also possible to have this split over two bags? One is the carryon with possibly some clothes, a laptop etc. And a handbag/backpack for ...
5
votes
2answers
338 views

Interline agreement Azerbaijan Airlines and Turkish Airlines

I'm arriving in Istanbul with Azerbaijan Airlines (from Teheran via Baku) and plan to connect from there with Turkish Airlines. Is it possible to check my luggage all the way through (or from Baku ...
5
votes
2answers
348 views

Istanbul Layover: Guided Tour or Wander by self? [closed]

I am heading back to Europe from India in November and I have a day worth of a layover in Istanbul. I have got my e-Visa for a single entry and really looking forward for spending a day there. I am ...
5
votes
1answer
2k views

How long do I have to wait to receive a compensation from Turkish Airlines?

On Monday, 17/07/2017 I was flying from Tbilisi (TBS) to London (LHR) via Istanbul (IST). The transfer in Istanbul was 1:30 - more than enough in my experience, as I've flown this particular ...
5
votes
1answer
78 views

International travel with pet: what about the first leg (United, THY)

Since United and Turkish are both Star Alliance, I can buy the entire ticket from Turkish and fly from my small city to a big airport (such as ORD) with United, then to Turkey (or wherever) with ...
4
votes
2answers
27k views

1hr 30min layover in Ataturk Airport (Istanbul)

I found an excellent price for a flight to Chicago by Turkish airlines. My only concern is that the layover time is only 1hr 30min. Is this time sufficient to catch the next flight?
4
votes
1answer
339 views

A refund that I think my agent wants to cheat me on

I got a return ticket of Turkish Airline from Lagos to Chicago using an agent called ST. KINGS CROWN TRAVELS. I paid #269,248 and left for Chicago on 2nd Nov 2015. I got to chicago and then had the ...
4
votes
2answers
1k views

Can I buy an RFID Baggage Card from Turkish Airlines with money instead of miles?

The RFID Baggage Card helps to solve any problems you might experience with your baggage while traveling and enables you to track the movement of your baggage at certain points as well. Additionally,...
4
votes
2answers
3k views

Can I leave Istanbul airport on a 22-hour layover without taking my luggage?

I'm planning to fly through Istanbul with Turkish airlines and would have a 22-hour layover there. Would it be possible to exit the airport without retrieving my luggage? Do I have to specifically ...
4
votes
1answer
303 views

I have a flight from Istanbul to Vancouver with overnight layover at Montreal. Where do I need to do my quarantine if I decide to spend night at hotel

I have a flight from Istanbul to Vancouver with long overnight layover at Montreal. Where do I need to do my quarantine if I decide to spend night at hotel? Or can I stay at the airport for a night to ...
4
votes
1answer
224 views

Do I Need a Visa for changing the airports in Turkey? [duplicate]

I have an Indian Passport and am travelling from Berlin to Dubai with Turkish airlines and have to change the airports in turkey. Do I need a visa for that?
4
votes
1answer
188 views

Why am I given a printed boarding pass though I have a mobile pass?

When I go to counter to check in my luggage, I'm given a printed boarding pass though I have a mobile pass. This happened several times and the last flight was from Istanbul to London. Why do they ...
4
votes
1answer
564 views

Turkish Airline didn't allow me to board due to covid restrictions

Last month I planned to take a trip Helsinki-Istanbul-Bishkek through Turkish Airlines. Usually we as Estonian citizens don't need a visa to enter Kyrgyzstan but due to Covid I wanted to be sure and ...
4
votes
1answer
111 views

Traveling from LAX to Cape Town with Turkish Airlines

I am traveling business class with Turkish Airlines from LAX to Cape Town with a 5-hour layover at Ataturk. Can I proceed to the lounge without going through customs?
4
votes
1answer
605 views

E-visa for 20hr layover at Istanbul airport, is hotel reservation necessary?

I am travelling from Germany to Pakistan. I have a 20hr layover at Istanbul airport. So, I want to take advantage of the free Istanbul tour provided by Turkish Airlines as I'm travelling with Turkish ...
3
votes
1answer
624 views

EC/261 eligibility for a multi-flight itinerary only partly in the EU

A followup to this question: I have booked an itinerary on Turkish Airways travelling from outside the EU to the EU via Istanbul, consisting of four flights, all on the same PNR. Asia-IST IST-EU EU-...
3
votes
2answers
4k views

Compensation for Turkish Airlines' cancelling flight due to Corona?

Turkish Airlines just cancelled my flight (Isfahan-Vienna) one week before my travel date, due to health concerns about Corona. They actually cancelled all flights from Iran. They told me my flight ...
3
votes
2answers
223 views

Why is the round trip from A to B 1.5 times as expensive as the round trip from B to A?

I live in the US and want to see my family in Europe, so I considered two options: I fly to Europe or they fly to US. When I was comparing tickets with Turkish Airlines I noticed that the round trip ...
3
votes
3answers
303 views

When do flight cancellations start to affect previously confirmed reservations?

Before COVID, I booked some flights on Turkish Airlines (TK). Due to COVID, the trip is off the cards, so I'd like to get a full refund. However, under TK's policies, while I'm entitled to change ...
3
votes
1answer
1k views

Flying Turkish Airlines, what are credit card rules?

I have return tickets flying out of SFO on Turkish airlines for the whole family. The credit card I used to book the tickets has since been replaced by the bank with a new card. In order to board, ...
3
votes
2answers
162 views

Refund of Turkish Airlines Tickets for medical reasons [duplicate]

I was hospitalized and doctor didn't allow me to fly, shall I get the refund? It was Turkish Airlines. We were four in the family. Since I was not able to fly, they couldn't.
3
votes
1answer
2k views

Is it possible to transit through Istanbul airports on two different tickets while carrying luggage?

I can't seem to get a clear answer to this question, I hope someone can help. My wife is an Iraqi citizen she recently got her visa to Canada (Permanent Residence). I purchased 2 separate tickets ...
3
votes
1answer
150 views

Does a US Citizen need a visa to leave the Istanbul airport?

I am traveling from the United States and my layover in Istanbul is 24hrs (Turkish Airlines). Do I need a visa to leave the airport? If so how much is it?
3
votes
1answer
567 views

Boarding groups for Turkish Airlines - What if I miss mine?

I will be flying Turkish Airlines for the first time in January and it will also be my first time at such a huge airport. I have about 1h 40m layover time which I hope will be enough for me to get off ...
3
votes
1answer
2k views

Two letters of first name are swapped, can I still fly with Turkish Airlines?

I have already seen some other such questions but in this case, I am hoping to know if somebody has this experience with long-haul Turkish Airlines flights (Munich to Tokyo via Istanbul). When ...