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Questions tagged [turkish-airlines]

Türk Hava Yolları A.O., Turkish Airlines (IATA "TK"), headquartered at Yeşilköy, Bakırköy, Istanbul carries the flag for the Republic of Turkey. A Star Alliance member.

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17
votes
3answers
645 views

Why do Turkish Airlines gate agents at Istanbul Airport take photos of passenger passports?

The gate agents of Turkish Airlines have point-and-shoot digital cameras with which they take photos of passenger passports. They did not ask for permission to do that nor provided a reason. Any idea ...
3
votes
1answer
82 views

Does a US Citizen need a visa to leave the Istanbul airport?

I am traveling from the United States and my layover in Istanbul is 24hrs (Turkish Airlines). Do I need a visa to leave the airport? If so how much is it?
3
votes
2answers
99 views

Refund of Turkish Airlines Tickets for medical reasons [duplicate]

I was hospitalized and doctor didn't allow me to fly, shall I get the refund? It was Turkish Airlines. We were four in the family. Since I was not able to fly, they couldn't.
12
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2answers
6k views

Two legs on different tickets with Turkish Airlines - is baggage checked through

I'm booking a flight one-way from Ashgabat to Dublin via Istanbul. If I book the two legs separately, both with Turkish Airlines, it'a about €120 cheaper than booking it as a single (again with ...
3
votes
1answer
152 views

Surname blank on passport - Query about booking airline tickets

I want to book tickets for my parents' travel from India to Germany and back by Turkish Airlines and Alitalia . However, I have the following question : On my father's passport, his full name (AAA ...
3
votes
1answer
1k views

Two letters of first name are swapped, can I still fly with Turkish Airlines?

I have already seen some other such questions but in this case, I am hoping to know if somebody has this experience with long-haul Turkish Airlines flights (Munich to Tokyo via Istanbul). When ...
0
votes
0answers
15 views

Can someone confirm if Filipino passport holder need Transit Visa for a layover in frankfurt? [duplicate]

Please, I need to make sure. We won't leave the transit area. I'll be travelling via Turkish Airlines. If we need Transit Visa in Frankfurt, how about in Istanbul? Do Filipino need Transit Visa there?...
3
votes
1answer
95 views

Is Fast Track Security in Heathrow included with business class tickets?

I'll be flying into and out of Heathrow in November via business class (United Polaris business class and Turkish Airlines Business Class). In reading about Fast Track Security it sounds like my ...
8
votes
2answers
307 views

Transport bread maker on Turkish Airlines

I am flying from London to Tbilisi in a couple of days, on Turkish Airlines with a transfer in Istanbul. I need to take with me a bread maker - it's well used and doesn't have the original box (lost ...
1
vote
1answer
70 views

What time zone should we follow for our flight from Vietnam to Bogota, Colombia via Turkish Airlines? [duplicate]

I'm a Filipino passport holder. If I book a flight via Turkish Airlines. What time zone should we follow? My country, Philippines? Turkey? Or Vietnam? Coz we will be departing from Vietnam. I'm super ...
3
votes
1answer
31 views

Does Filipino passport holder need Transit Visa in Istanbul for a layover?

I'm a Filipino passport holder. And I'm planning to go to Bogota, Colombia from Vietnam with a layover in Istanbul for 21 hours. Question is do I need transit visa in Istanbul?
2
votes
1answer
77 views

Eligibility for free overnight stay since Turkish Airlines cancelled return flight and rebooked me the next day

In order to travel in December at reasonable costs I booked my multi-stop flights as follows: All flights booked under same ticket number and same Airline (Turkish Airlines) AMS - IST - BOM BOM - ...
23
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5answers
17k views

Why does Turkish Airlines want me to cancel my flight when I check-in?

I'm trying to check-in for flight TK1770 that's departing tomorrow and the check-in page is showing me the following error: An unexpected problem occurred in your flight numbered. Please review the ...
6
votes
1answer
353 views

As an Indian citizen, can I exit Delhi airport during a 9 hrs long transit?

I am an Indian citizen travelling from Istanbul to Kolkatta. I have booked with Turkish Airlines. My Istanbul-Delhi leg is with Indigo and I arrive Delhi at 0500 hrs and then my Delhi-Kolkatta leg is ...
0
votes
2answers
42 views

How TAP airlines counts miles from a partner airline

The following flight has 4 different options for how much money to pay: I assume that "10% TAP Miles&Go Miles" means that a 1000 mile flight would only result in 100 miles being added to your TAP ...
0
votes
1answer
88 views

Is there a restriction on how much chocolate I can carry in hand luggage on a Turkish airlines flight?

I have flight from Frankfurt to Dhaka via Istanbul and i would like to take some chocolates. As I'm travelling light with only hand luggage, I was wondering if there is a restriction on how much ...
0
votes
1answer
210 views

Turkish airlines: can't re-schedule flight with changed date/time

We're having problems with Turkish Airlines's flight re-schedule system, and we're a bit in panic. We - a group of 6 people - booked and paid for a flight from Budapest to Ankara with a stop in ...
2
votes
1answer
440 views

Can I carry a powerbank of 10000 mAh capacity in a Turkish Airlines flight to Germany?

I'm travelling to Germany from Bangladesh (transit at Istanbul) on a Turkish Airlines flight. I wonder if I can carry a powerbank of 10000mAH in cabin luggage.
8
votes
4answers
715 views

Who is responsible for flight delays caused by emergencies?

My mother-in-law is flying today from Tbilisi to London on Turkish Airlines with a transfer in Istanbul. This morning, there was an emergency in Istanbul airport whereby a plane landed there with an ...
7
votes
2answers
2k views

Does Turkish Airlines tend to “economically” cancel flights?

The other day I happened to be booked on Turkish Airlines flight TK 1808 from LYS to Istanbul, with a connection to the far east. It appears that TA cancelled the flight. It's true there was some ...
19
votes
1answer
3k views

Warning about needing “authorization” when booking ticket

When attempting to book a flight with Turkish Airlines from Cancun to Istanbul in October, I get a warning that "Sale of passenger tickets on this route is subject and conditioned to a prior ...
2
votes
1answer
840 views

connecting flight at new istanbul airport

Does anyone have experience catching an international connecting flight at the newly opened Istanbul airport? I'm using Turkish Airlines and, barring any delays, have 1h35min layover. Any experience/...
14
votes
3answers
4k views

May I get off in an intermediate city of my route during transfer?

I want to go from Panamá to Turkey. There're direct flights of Turkish Airlines that are expensive. And there're flights Panamá -> Istambul -> Baku there're cheaper 2 times of the same airline. ...
5
votes
1answer
68 views

International travel with pet: what about the first leg (United, THY)

Since United and Turkish are both Star Alliance, I can buy the entire ticket from Turkish and fly from my small city to a big airport (such as ORD) with United, then to Turkey (or wherever) with ...
0
votes
1answer
364 views

Does Turkish Airline transfers baggage [duplicate]

I am traveling for the first time to a different country with Turkish Airlines. I have a flight from New Delhi to Bordeaux,France with layover at Istanbul. So will the baggage be transferred by them, ...
3
votes
1answer
128 views

Why am I given a printed boarding pass though I have a mobile pass?

When I go to counter to check in my luggage, I'm given a printed boarding pass though I have a mobile pass. This happened several times and the last flight was from Istanbul to London. Why do they ...
1
vote
3answers
76 views

Turkish airlines date change during layover

Would it be possible to get a date change during a layover in Istanbul? We want to fly from Hong Kong to Johannesburg via Istanbul. My company will reimburse the ticket, but would not allow for a ...
1
vote
3answers
440 views

Turkish Airlines Oversize baggage

Travelling from the US, I am allowed to carry 2 pieces of luggage. I am checking a guitar as one. The guitar case is 12 cm over the maximum dimensions. I was told they cannot tell me until I arrive at ...
1
vote
1answer
699 views

Does Turkish Airlines refund round trip after going the first half?

I've booked a round trip from NY to Istanbul and back, the outbound was Economy promotion while the inbound is Economy flexible in case I needed to cancel/change my return date ($500 for outbound and $...
0
votes
0answers
24 views

Guidance to navigate IST Ataturk Airport [duplicate]

Next week, I'm having a connecting flight in Istanbul and my layover is going to be 1h 40min if my first flight is not late/delayed. I've read around this site about the procedures and all, but most ...
1
vote
1answer
366 views

Very tight connection on IST airport

I read a similar Q&A but I'm hoping to get an updated answer, in case something changed. I'm traveling with my wife from OTP to JFK with 65 minutes layover in IST, one ticket with Turkish Airlines,...
2
votes
1answer
119 views

Why do I get fewer miles on MNL-IST-GRU vs MNL-IST on Turkish Airlines?

If I book Manila to São Paulo (with a stopover in Istanbul) on Turkish Airlines I only earn 1,250 miles in my account. But if I book Manila to Istanbul, it's 7,082 miles. Why does the shorter flight ...
5
votes
1answer
2k views

How long do I have to wait to receive a compensation from Turkish Airlines?

On Monday, 17/07/2017 I was flying from Tbilisi (TBS) to London (LHR) via Istanbul (IST). The transfer in Istanbul was 1:30 - more than enough in my experience, as I've flown this particular ...
3
votes
1answer
442 views

Boarding groups for Turkish Airlines - What if I miss mine?

I will be flying Turkish Airlines for the first time in January and it will also be my first time at such a huge airport. I have about 1h 40m layover time which I hope will be enough for me to get off ...
1
vote
2answers
65 views

Istanbul to Mumbai on single ticket

I have a ticket from Istanbul to Mumbai with a layover in Abu Dabhi. The IST-AUH leg is on Turkish airlines and the AUH-BOM is on Etihad airlines. The entire ticket is on one single PNR but Turkish ...
0
votes
1answer
98 views

Excess Baggage Costs

I expect to travel with Turkish Airline from London Gatwick to Dar es Salaam, Tanzania via Istanbul. The baggage allowance is 30kg including the carry-on suitcase. Is there anyone who knows how much ...
3
votes
2answers
795 views

Can I buy an RFID Baggage Card from Turkish Airlines with money instead of miles?

The RFID Baggage Card helps to solve any problems you might experience with your baggage while traveling and enables you to track the movement of your baggage at certain points as well. Additionally,...
1
vote
2answers
316 views

Allowed to bring rucksack (28 cm x 15 cm x 55 cm) in cabin luggage?

Can this kind of bag be carried as cabin luggage? I'll be travelling from India to Germany mostly via JetAirways or Turkish Airlines. JetAirways website does mention cabin luggage dimensions of ...
7
votes
2answers
4k views

Airline broke my bag but require a receipt to compensate from authorized company

I flew from Istanbul to JFK with Turkish airline a week ago and my bag came out missing a handle. I quickly went to the counter to claim the damage. The airline gave me an email for me to send all the ...
2
votes
1answer
122 views

Flying from Stockholm to Paris via Istanbul with French National ID Card

Since I won't have my French passport, I'll have to fly from Stockholm (ARN) to Paris (CDG) via Istanbul (IST) with my French National ID card. I called the Swedish police and Turkish Airlines who ...
3
votes
2answers
148 views

International to domestic connection on Turkish Airlines

We are traveling from Tbilisi to Ataturk airport and then with a transit to Antalya; both legs were sold under a single ticket by Turkish Airlines. Do they automatically put luggage for transit? How ...
2
votes
3answers
2k views

Is 1h 5m enough time to make a connection Istanbul Atatürk airport?

I'm traveling on Turkish Airlines from Tbilisi, Georgia to Frankfurt, Germany, with a connection at Istanbul Atatürk International Airport. I arrive in Istanbul at 6:50 am and my next flight to ...
4
votes
2answers
27k views

1hr 30min layover in Ataturk Airport (Istanbul)

I found an excellent price for a flight to Chicago by Turkish airlines. My only concern is that the layover time is only 1hr 30min. Is this time sufficient to catch the next flight?
2
votes
1answer
3k views

Can I bring a laptop on board a Turkish flight to the US having a connection in Istanbul?

I apologize for asking a question similar to previously asked questions (such as this one), but I've seen conflicting statements on the matter, and wanted to learn from first hand experience. I've ...
24
votes
4answers
6k views

I bought a flight ticket, but now I have a health issue which specifically forbids me to take flights. Can I get a full refund?

I bought a plane ticket from Turkish Airlines, 2 months before the flight. Then I went to the doctor, and the doctor said I have a health problem, which specifically forbids me to take flights for one ...
3
votes
2answers
211 views

Why is the round trip from A to B 1.5 times as expensive as the round trip from B to A?

I live in the US and want to see my family in Europe, so I considered two options: I fly to Europe or they fly to US. When I was comparing tickets with Turkish Airlines I noticed that the round trip ...
1
vote
2answers
275 views

Is toy metal gun allowed on a Turkish Airways?

I bought a toy metal gun from Romania. This product made by Spain. It look like a real gun. Are toy metal guns allowed on Turkish Airways?
3
votes
0answers
1k views

UK no border stamp. How do I check if my visa information passed to immigration service? [duplicate]

I got a UK visa last month and visited London for a week. It was my first visit to the United Kingdom. I checked-in online when I was leaving the country and entered my visa number as an additional ...
0
votes
1answer
104 views

Under what conditions does Turkish Airlines provide a free hotel room to passengers on a long layover?

I have more than 12 hours transit time at Ataturk airport by Turkish airlines .. does company provide me a room or just stay at airport hall ,, and provide nothing?
0
votes
1answer
571 views

Transit Visa for going out of Istanbul Airport travelling by Turkish Airlines [duplicate]

I'm a citizen of Bangladesh holding Bangladeshi Passport. I have a residence permit for both Finland and Sweden. I'll be traveling to Stockholm by Turkish Airlines which has a layover in Istanbul ...