Questions tagged [turkish-airlines]

Türk Hava Yolları A.O., Turkish Airlines (IATA "TK"), headquartered at Yeşilköy, Bakırköy, Istanbul carries the flag for the Republic of Turkey. A Star Alliance member.

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Turkish Airlines, US, EU, COVID restrictions / boarding

I have a flight with Turkish Airlines from Atlanta, GA to Zagreb, Croatia in a few days. Croatia is pretty open to travel and gives incoming travelers (citizens or not) a lot of options to prove they'...
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Can I split my 30kg check-in luggage into multiple suitcases?

I am travelling with Turkish Airlines, from Berlin to Istanbul, and I am allowed 30kg of luggage or check-in. However, in the booking it doesn't mention the number of luggage items that I am allowed. ...
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1answer
8k views

Turkish Airlines rules to get free accommodation on long layovers

I've flown a couple of times with Turkish Airlines and, the last time I had a long layover at Istanbul airport I applied to a free tour with Touristanbul. When I was waiting for the tour start at the ...
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141 views

Does anyone know if I would be allowed to bring my power bank of 30,000mAH in my carry-on bag for all 3 three of these airlines?

I'm traveling to Instanbul, Turkey from the United States using 2-3 different airlines (United, Air Canada, and Turkish Airlines) to get there. Does anyone know if I would be allowed to bring my power ...
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One leg of ticket cancelled, other leg disappeared online

I am going from Los Angeles to Istanbul and then to Tehran. Turkish airline flight has been canceled to Tehran. When I am going to reschedule my ticket, it only shows that I have 1 flight (Istanbul to ...
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177 views

“Due to a technical error the e-ticket cannot be shown” error with Turkish Airlines. Anything I can do to view my reservation?

I'm trying to get into my Turkish Airlines reservation and I'm seeing the error on their website: Due to a technical error the e-ticket cannot be shown. If I try the mobile app, I'm seeing the error:...
2
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1answer
79 views

What does cancellation policy mean Turkish Airlines fare rules page?

I would like to purchase a roundtrip ticket from Turkey Airlines and am somewhat confused on the cancellation policy in fare rules page For international flights, under "economy promotion", ...
9
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1answer
35k views

Where can I find the e-ticket number of a previously flown Turkish Airlines flight?

I have the reservation number, but I need the 13 digit e-ticket number for a couple of months old flight with Turkish Airlines. I've done the check in online, if I remember correctly. It seems on the ...
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2answers
106 views

I have a transit that will pass by CGK airport on 25 Jan 2021

I am traveling from Cairo, Egypt to Sydney, Australia and I have a layover of 4 hours at CGK airport on 25 Jan 2021. Ideally this shouldn't be a problem, however Garuda Indonesia is stating on its ...
4
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1answer
571 views

Turkish Airline didn't allow me to board due to covid restrictions

Last month I planned to take a trip Helsinki-Istanbul-Bishkek through Turkish Airlines. Usually we as Estonian citizens don't need a visa to enter Kyrgyzstan but due to Covid I wanted to be sure and ...
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3answers
305 views

When do flight cancellations start to affect previously confirmed reservations?

Before COVID, I booked some flights on Turkish Airlines (TK). Due to COVID, the trip is off the cards, so I'd like to get a full refund. However, under TK's policies, while I'm entitled to change ...
3
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1answer
625 views

EC/261 eligibility for a multi-flight itinerary only partly in the EU

A followup to this question: I have booked an itinerary on Turkish Airways travelling from outside the EU to the EU via Istanbul, consisting of four flights, all on the same PNR. Asia-IST IST-EU EU-...
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1answer
21k views

How long does Turkish Airlines take for a flight refund?

Recently booked a ticket to Glasgow through Turkish Airlines and had to cancel the booking as I've inputed the wrong date. I called the airline operator and they said I was eligible for a full refund, ...
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3answers
323 views

Turkish Airlines Cabin Baggage COVID - are they enforcing the 4kg rule?

I have seen the discussion about the Turkish Airlines COVID Cabin policy which makes little sense. Regardless though, does anyone know if they are enforcing it? I, like many, will be transferring at a ...
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1answer
307 views

I have a flight from Istanbul to Vancouver with overnight layover at Montreal. Where do I need to do my quarantine if I decide to spend night at hotel

I have a flight from Istanbul to Vancouver with long overnight layover at Montreal. Where do I need to do my quarantine if I decide to spend night at hotel? Or can I stay at the airport for a night to ...
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2answers
106 views

Which are the benefits of having multiple frequent flier accounts in Star Alliance? [closed]

I have a mileage plan with Miles and Smiles by Turkish Airlines, but recently I'm taking a lot of Lufthansa and United flights. Currently I am using the alliance to reward me on these flights, but ...
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3answers
5k views

Why did Turkish Airlines restrict hand luggage to 4 kg for the duration of the COVID-19 pandemic?

According to Turkish Airlines: In accordance with coronavirus (Covid-19) pandemic measures, cabin baggage rules have been temporarily amended to maintain social distance and reduce movement around ...
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3answers
1k views

Why do Turkish Airlines gate agents at Istanbul Airport take photos of passenger passports?

The gate agents of Turkish Airlines have point-and-shoot digital cameras with which they take photos of passenger passports. They did not ask for permission to do that nor provided a reason. Any idea ...
4
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1answer
340 views

A refund that I think my agent wants to cheat me on

I got a return ticket of Turkish Airline from Lagos to Chicago using an agent called ST. KINGS CROWN TRAVELS. I paid #269,248 and left for Chicago on 2nd Nov 2015. I got to chicago and then had the ...
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1answer
58 views

Turkish visa required for layover? [duplicate]

I am an Indian passport holder. I shall land in Istanbul (IST) airport and within next 4 hours from the same airport I shall take another flight to Greece. Airline companies for these two flights ...
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2answers
129 views

Turkish airline Tehran to Chicago flight status

My mother is coming from Tehran to Chicago (layover at Istanbul) via Turkish Airlines in mid-April. I saw on the news that Turkey is closing its border with Iran due to Coronavirus. I called Turkish ...
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2answers
4k views

Compensation for Turkish Airlines' cancelling flight due to Corona?

Turkish Airlines just cancelled my flight (Isfahan-Vienna) one week before my travel date, due to health concerns about Corona. They actually cancelled all flights from Iran. They told me my flight ...
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1answer
91 views

Turkish Airlines: can I drop off my luggage more than 3 hours before departure in Istanbul?

I have a stopover in Istanbul for few days. Outbound flight with Turkish Airlines departs at 2 am and I'd like to drop off the luggage not 2 hours before departure, at midnight, but 8 hours, let's say ...
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2answers
7k views

Two legs on different tickets with Turkish Airlines - is baggage checked through

I'm booking a flight one-way from Ashgabat to Dublin via Istanbul. If I book the two legs separately, both with Turkish Airlines, it'a about €120 cheaper than booking it as a single (again with ...
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348 views

Denied Boarding

On the 21st of November I had a connecting flight on Turkish Airlines from Lahore (Pakistan) to Santo Domingo (Dominican Republic) via Istanbul amd Panama City. In Istanbul, when the Panama City ...
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5answers
19k views

Why does Turkish Airlines want me to cancel my flight when I check-in?

I'm trying to check-in for flight TK1770 that's departing tomorrow and the check-in page is showing me the following error: An unexpected problem occurred in your flight numbered. Please review the ...
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2answers
1k views

Can I buy an RFID Baggage Card from Turkish Airlines with money instead of miles?

The RFID Baggage Card helps to solve any problems you might experience with your baggage while traveling and enables you to track the movement of your baggage at certain points as well. Additionally,...
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2answers
112 views

Transfer from Turkish to Air India in Riyadh (King Khalid) Airport

Hello Riyadh travellers, I'm an Indian Passport holder with a valid US visa. I am flying J and have a transfer from TK146 to AI922 in Riyadh airport. The layover time is 3.5 hrs. Both flights from T1 ...
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73 views

Can I travel with just my first name on ticket? [closed]

I recently booked a return ticket from Egypt, I made an error where I entered my Middle name in the surname textbox, I only realised this after completing the booking. I have contacted Turkish Airline ...
3
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1answer
155 views

Does a US Citizen need a visa to leave the Istanbul airport?

I am traveling from the United States and my layover in Istanbul is 24hrs (Turkish Airlines). Do I need a visa to leave the airport? If so how much is it?
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2answers
168 views

Refund of Turkish Airlines Tickets for medical reasons [duplicate]

I was hospitalized and doctor didn't allow me to fly, shall I get the refund? It was Turkish Airlines. We were four in the family. Since I was not able to fly, they couldn't.
3
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1answer
347 views

Surname blank on passport - Query about booking airline tickets

I want to book tickets for my parents' travel from India to Germany and back by Turkish Airlines and Alitalia . However, I have the following question : On my father's passport, his full name (AAA ...
3
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1answer
2k views

Two letters of first name are swapped, can I still fly with Turkish Airlines?

I have already seen some other such questions but in this case, I am hoping to know if somebody has this experience with long-haul Turkish Airlines flights (Munich to Tokyo via Istanbul). When ...
3
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1answer
132 views

Is Fast Track Security in Heathrow included with business class tickets?

I'll be flying into and out of Heathrow in November via business class (United Polaris business class and Turkish Airlines Business Class). In reading about Fast Track Security it sounds like my ...
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2answers
328 views

Transport bread maker on Turkish Airlines

I am flying from London to Tbilisi in a couple of days, on Turkish Airlines with a transfer in Istanbul. I need to take with me a bread maker - it's well used and doesn't have the original box (lost ...
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1answer
85 views

What time zone should we follow for our flight from Vietnam to Bogota, Colombia via Turkish Airlines? [duplicate]

I'm a Filipino passport holder. If I book a flight via Turkish Airlines. What time zone should we follow? My country, Philippines? Turkey? Or Vietnam? Coz we will be departing from Vietnam. I'm super ...
3
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1answer
345 views

Does Filipino passport holder need Transit Visa in Istanbul for a layover?

I'm a Filipino passport holder. And I'm planning to go to Bogota, Colombia from Vietnam with a layover in Istanbul for 21 hours. Question is do I need transit visa in Istanbul?
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1answer
89 views

Eligibility for free overnight stay since Turkish Airlines cancelled return flight and rebooked me the next day

In order to travel in December at reasonable costs I booked my multi-stop flights as follows: All flights booked under same ticket number and same Airline (Turkish Airlines) AMS - IST - BOM BOM - ...
6
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1answer
390 views

As an Indian citizen, can I exit Delhi airport during a 9 hrs long transit?

I am an Indian citizen travelling from Istanbul to Kolkatta. I have booked with Turkish Airlines. My Istanbul-Delhi leg is with Indigo and I arrive Delhi at 0500 hrs and then my Delhi-Kolkatta leg is ...
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2answers
67 views

How TAP airlines counts miles from a partner airline

The following flight has 4 different options for how much money to pay: I assume that "10% TAP Miles&Go Miles" means that a 1000 mile flight would only result in 100 miles being added to your TAP ...
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1answer
426 views

Is there a restriction on how much chocolate I can carry in hand luggage on a Turkish airlines flight?

I have flight from Frankfurt to Dhaka via Istanbul and i would like to take some chocolates. As I'm travelling light with only hand luggage, I was wondering if there is a restriction on how much ...
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1answer
4k views

Turkish airlines: can't re-schedule flight with changed date/time

We're having problems with Turkish Airlines's flight re-schedule system, and we're a bit in panic. We - a group of 6 people - booked and paid for a flight from Budapest to Ankara with a stop in ...
2
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1answer
1k views

Can I carry a powerbank of 10000 mAh capacity in a Turkish Airlines flight to Germany?

I'm travelling to Germany from Bangladesh (transit at Istanbul) on a Turkish Airlines flight. I wonder if I can carry a powerbank of 10000mAH in cabin luggage.
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4answers
742 views

Who is responsible for flight delays caused by emergencies?

My mother-in-law is flying today from Tbilisi to London on Turkish Airlines with a transfer in Istanbul. This morning, there was an emergency in Istanbul airport whereby a plane landed there with an ...
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2answers
2k views

Does Turkish Airlines tend to “economically” cancel flights?

The other day I happened to be booked on Turkish Airlines flight TK 1808 from LYS to Istanbul, with a connection to the far east. It appears that TA cancelled the flight. It's true there was some ...
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1answer
3k views

Warning about needing “authorization” when booking ticket

When attempting to book a flight with Turkish Airlines from Cancun to Istanbul in October, I get a warning that "Sale of passenger tickets on this route is subject and conditioned to a prior ...
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1answer
2k views

connecting flight at new istanbul airport

Does anyone have experience catching an international connecting flight at the newly opened Istanbul airport? I'm using Turkish Airlines and, barring any delays, have 1h35min layover. Any experience/...
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3answers
4k views

May I get off in an intermediate city of my route during transfer?

I want to go from Panamá to Turkey. There're direct flights of Turkish Airlines that are expensive. And there're flights Panamá -> Istambul -> Baku there're cheaper 2 times of the same airline. ...
5
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1answer
78 views

International travel with pet: what about the first leg (United, THY)

Since United and Turkish are both Star Alliance, I can buy the entire ticket from Turkish and fly from my small city to a big airport (such as ORD) with United, then to Turkey (or wherever) with ...
0
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1answer
515 views

Does Turkish Airline transfers baggage [duplicate]

I am traveling for the first time to a different country with Turkish Airlines. I have a flight from New Delhi to Bordeaux,France with layover at Istanbul. So will the baggage be transferred by them, ...