Questions tagged [travel-agents]

Professionals in the business of organising trips and selling travel services.

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69
votes
3answers
18k views

Job interview in London requires me to wire money to the travel agent. Is this a scam?

I was told that I can have a visitor visa to UK, is this legitimate? I have received an invitation letter and a job offer, and I was contacted by the appointed travel agent to prepare all related ...
54
votes
2answers
11k views

Refused boarding to New Zealand because I couldn't demonstrate I'm an NZ citizen. What are my options?

I bought tickets through a travel agent in New Zealand for my daughter, who is citizen of New Zealand as well as Russian, and myself. We travelled to Russia using Russian passports but the travel ...
53
votes
8answers
12k views

Why would a company want me to book a flight via a travel agent if it is more expensive?

I am trying to book a flight. My university usually asks that we book a flight via a travel agent, but the prices he gives me are about $50 higher than the prices I can get by online booking in the ...
44
votes
4answers
13k views

How does Expedia manage to sell a room significantly cheaper than the hotel itself?

I was recently booked in to the Hyatt Ziva All Inclusive in Puerto Vallarta booked direct through the Hyatt website. The room rate was approx. $650 per night. This evening, I was casually browsing on ...
36
votes
9answers
34k views

What do I lose by not booking flights through a travel agent?

I take quite a lot of flights for both business and pleasure, and although I typically book my business flights through a (corporate-mandated) travel agent, I always book my personal flights directly ...
33
votes
2answers
7k views

How can a travel agent issue cheap tickets just a few hours before a flight?

Update: After asking this TA whether he is a 'consolidator' he said he didn't know this word (apparently). Anyway I will accept Kate's answer for now as no one else has given a better answer. ...
32
votes
3answers
6k views

How to get my passport back to me in Michigan from a travel agent in California, when he wants me to buy his services?

An agent who was supposed to get me a visa to Saudi Arabia is not returning my passport. He wants me to send him extra money or buy his services, to mail my passport. I am time constrained, as I have ...
31
votes
5answers
16k views

Kicked out of hotel in morning when booking through booking agency (asked to pay for extra day)

I am from UK, I went to travel agent website and booked holiday (flights + hotel), today is the last day and my flight is 22:30. In the morning we went to the city to have some lunch and when we came ...
28
votes
10answers
6k views

Is there any advantage of using a travel agent in this day and age? [duplicate]

Now that you can get great offers and deals on hotels or flight/train tickets on multiple websites and apps, is there any added advantage of going through a travel agent. Do they have any cheaper ...
26
votes
3answers
5k views

Why is there a 'secret carrier' option for a flight?

When searching for a flight on kayak.com (not for me, I don't fly business), it shows a "Secret Carrier" option. What gives? Why are they unable to tell us even the code-share partner? What if you ...
24
votes
3answers
101k views

How to best respond to a request to send a passport scan by unsecured email?

It is not uncommon for travel or holiday accommodation companies to ask for a scan of your passport by email. Sometimes local laws require them to keep a record of the passport numbers of all visitors....
22
votes
3answers
1k views

Where can I find and book plane tickets on date not on destination?

I have a holiday coming up and I would like to travel with the family somewhere. I have specific wishes regarding departure and arrival times, but the destination is less relevant. Where can I search ...
19
votes
5answers
2k views

Can you go to the Maldives without assistance of a travel agency?

Organizing your travel without agents is almost always cheaper and more fun. But does that also apply for Maldives? Can I just travel to the Maldives? Do you have some tips or experiences to report?
19
votes
2answers
3k views

Can travel agents “reissue” tickets?

Story A friend once missed an international flight (USA => MidEast) because he mistook the flight number for the flight time on his itinerary. His flight number was something like "430", and his ...
18
votes
1answer
3k views

Travel agents - can they match ITA Travel Matrix prices?

(applies to all travel agents, I'm just using FC as an example) Flight Centre - the world wide travel agent, often boasts "lowest prices guaranteed". I've had trouble getting them to actually hold ...
15
votes
2answers
1k views

Are there “traditional” travel agents receiving requests online for ITA fares?

I found a really nice fare in ITA. I cant get that price in any of the usual flight search engines. I tried hipmunk with its extended search capabilities (maybe I didnt explore them to the max) and I ...
15
votes
1answer
2k views

Huge difference in price between online travel agents and airline website

I often notice this rather strange occurrence when searching for fares through Kayak (it may not be specific to Kayak but it is the tool I use the most). It is that, for the same flight, there is a ...
14
votes
2answers
4k views

Why do (a lot of) people book airline ticket through agencies? [closed]

I'm not referring to travel agencies in general -- here I narrow it down to travel agencies that sell airplane tickets. For hotels, it's pretty much understandable to me, as I always prefer e.g. ...
13
votes
2answers
112k views

Can an airline change a reservation booked through Expedia?

If I book my flight through Expedia, can the airline make changes to that reservation (e.g. if I wanted to change my return date), or do I have to call Expedia directly?
11
votes
1answer
2k views

Is myflightmart a scam?

I checked this answer and it has privacy policy phone number & address registered to the same name. However, I'm still suspicious. They have far cheaper tickets via chat or over the phone ...
11
votes
3answers
787 views

Can a group of people become a travel agent, with the purpose to get access to direct acess to professional travel resources?

At work we travel frequently. Finding the appropriate deals is always a balance between saving time and saving money. Booking through corporate travel agencies is often the most time efficient way of ...
10
votes
4answers
6k views

Is there any way I can book separate airline's tickets on single ticket, without the help of travel agent? [closed]

I want to know if only travel agents can book connecting flights of different airlines on a single ticket or is it something anyone can do. If so how? Say there are two flights A and B operated by ...
10
votes
2answers
1k views

How do I recognize a scam website?

Inspired by How to get my passport back to me in Michigan from a travel agent in California, when he wants me to buy his services? I feel we should have a canonical place to deal with these. While not ...
10
votes
1answer
238 views

How to vet an overseas travel agency

I am an American planning a trip to Vietnam, and I was planning to book through a travel agency located in Vietnam. In researching the travel agency, I found a lot of reason to feel good about the ...
9
votes
3answers
477 views

Is it advisable for US citizen to attempt a visit to Cuba w/o going through an agency?

I am aware of travel agencies catering to US citizens visiting Cuba, but are those services really worthwhile? If so, how does one go about vetting them?
9
votes
3answers
1k views

Finding local train ticket agents/offices in China.

I am in China and want to buy a train ticket neither online nor at the station but from a travel agent that is able to issue such tickets. How do I find a travel agency that issues Chinese train ...
9
votes
2answers
181 views

What's a reasonable booking fee percentage in a Thailand travel agency?

I want to book a bus through a travel agency in Bangkok, Thailand and the agent quoted me a 20% booking fee. For booking through a travel agency for bus, train or other tickets, what's a reasonable ...
9
votes
1answer
1k views

If I find a cheap flight on a site that doesn't sell tickets, can I buy them online somewhere? [duplicate]

Recently I have learned about the one truly amazing cheap flight finding service, matrix.itasoftware.com. But it's not a travel agent, it's only a search engine. So this site gives you the full and ...
9
votes
1answer
321 views

How to know whether a travel agent issues tickets instantly?

I apologize for a rather long explanation but it is necessary to understand the issue. To begin, we know that the most reliable way to buy the ticket is directly from airline. But this is not always ...
8
votes
1answer
2k views

Are travel agents required to pass on any phone calls they receive from the airline?

I booked my family holiday through a travel agent and my return flight was with Ryanair. In the document I received from the travel agent it stated that if I didn't check in online I "would be charged ...
8
votes
3answers
3k views

Flight booked through Expedia transit issue

I recently booked a two way flight through Expedia. The flight is from country A to B, both of which I can enter with no problem. Each of the flights has connections. In my first flight I connected in ...
8
votes
3answers
3k views

Flight with stopover: How to find a similar flight but with 1-week stopover?

Using some website, the cheapest Tokyo→Paris flight has a 5-hours stopover in Dubai. I would like to make this stopover 7-days, so that I can visit around that place too. I can't express this ...
8
votes
1answer
756 views

How and where do travel agents see much lower prices?

Sometimes the prices I get from travel agents are cheaper than website like kayak and similar. What database do travel agents use?
8
votes
1answer
3k views

Is it common for travel agents to ask for credit card scans?

Have noticed when booking tickets myself that a couple of travel agents scan the back and front of the credit card that I would use to make a payment. And I have heard the same when friends have made ...
8
votes
2answers
2k views

Where to get Ghibli museum tickets: JTB or Lawsons?

As I understand it, there are two options for getting tickets to the Ghibli museum: through a local travel agency before we get to Japan, or at a Lawson's convenience store after we get to Japan. I ...
8
votes
2answers
207 views

What are the cheapest ways to get a flight booking out of China needed for my visa application from here in Mexico City?

I've been in Mexico for a month and a half and I'm currently heading to Mexico City to apply for a Chinese visa since I already have a flight back to China but my previous visa expired. China ...
8
votes
2answers
667 views

Cheapest place to buy a JR Pass

I realize that the cost of the pass itself is fixed, in yen. However, I see that travel agents often add extra costs, in the form of "delivery fees" and "processing fees" etc ($15 for delivering a ...
7
votes
4answers
2k views

Do travel agents have to advise and check the visa status including transit visa before selling a ticket?

We have bought tickets via a travel agent. The flight was from US to country X via Canada. Upon check-in, 24 hours before the flight, I have learned that I have to have a transit visa if I am having a ...
7
votes
2answers
4k views

How do travel agents make profit?

For the past few months, I've been checking online rates and comparing them to the rates of one travel agent. Of course, there are some travel agents who charge much higher than when you'll just ...
7
votes
3answers
220 views

Booking a Vietnam Tour through a Vietnamese operator - what to be aware of?

Myself and my partner are planning a two week trip to Vietnam from the UK As part of this we've contacted a bunch of tour companies for possible itinaries and quotes. (We're aware that doing it alone ...
7
votes
1answer
155 views

Why does CTRIP only offer lap-child from 0-2 for international flights?

I recently purchased international tickets on China's largest booking agent CTRIP. I had previously searched with skyscanner and google flight (matrix) to determine the best prices. I then input the ...
7
votes
0answers
58 views

'Travel company' for Russian tourism visa [duplicate]

I'm Belgian and I'm trying to apply for a Russian tourist visa. I'll arrive in Russia September 5th and I'll leave September 20th, which is 16 days. Now I've read somewhere that the max duration of ...
6
votes
3answers
332 views

Can Travel Agents get a better booking than say Expedia?

If I go to a travel agent, then can they get me a better connection than online travel booking sites like Expedia?
6
votes
1answer
297 views

Using a Travel Agent for non-Complicated Travel

I am having issues figuring out the best way to go about booking travel for my honeymoon at the end of August (right in the middle of Labour Day weekend in order to add to the degree of difficultyl). ...
6
votes
3answers
5k views

How do days and nights in travel package work?

Looking at travel packages like this. I am wondering, how does a '8 days 6 nights' package work? Where is the missing night? Is the missing night in the flight towards the destination?
6
votes
1answer
7k views

How can I verify my AirAsia booking made via an online travel agent on the AirAsia website?

I booked a flight from China to Thailand using an online travel agent and have the air reservation number, E-Ticket number, and Airline Confirmation Number. I want to verify this on AirAsia's website ...
6
votes
1answer
790 views

Become a travel agent just for yourself to get deals

Can I get better deals, free upgrades for myself if I become a travel agent? What I mean is, will becoming a registered agent automatically grant me access to deals, upgrades, good deals on car ...
6
votes
1answer
275 views

Who can access one's flight itinerary?

Someone with experience in a travel agency or who works at an airport may be able to answer my question. My ex-girlfriend works with the airport authority. Last time I traveled, she surprised/...
6
votes
1answer
156 views

How do travel sites get cheaper air fares?

I was searching for a few flights for my parents, specifically from JFK to visit India (bucket list trip). Emirates was their airline of choice. On directly checking on Emirates.com, the shown fare ...
5
votes
1answer
415 views

Does it make sense to try and negotiate prices with UK-based travel agents?

This question is specifically for the UK travel agents, but I would assume the answer would be applicable everywhere. I'm currently preparing to book a family holiday in Europe (probably Spain, ...