Questions tagged [travel-agents]
Professionals in the business of organising trips and selling travel services.
88
questions
11
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2
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Who's responsible and how to apply for a refund when the travel agent and airline give conflicting information/blame?
I made a flight booking from LHR to FCO to AUH to ICN several months ago. This ended up being changed to LHR-AUH-ICN. Between the time I booked my flight and the day of travel, I was sent several ...
2
votes
1
answer
663
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Is there an API that lets me hold flight bookings for free for 7 days with verifiable PNR?
I am deeply into flight booking platforms lately and have been doing a lot of research about how the flight booking platforms function. Obviously, being a software developer, I thought of leveraging ...
-6
votes
1
answer
468
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Why do some airlines forbid their customers from using travel agents to book their flight tickets?
I read:
Ryanair does not allow you to book via a travel agent, so if you book a Ryanair flight via Kiwi you are in breach of their terms. Krist van Besien 7 hours ago
Why do some airlines forbid ...
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15
votes
3
answers
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What potential issues may arise from using the Kiwi online travel agency?
I added an answer mentioning the Kiwi online travel agency. I received some feedback that it may not to be the best online travel agency in the world. What potential issues may arise from using the ...
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5
votes
1
answer
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Why does my travel agent charge me for rescheduling flight dates?
I booked a ticked from a travel agency recently, for August. Now I want to change my return date and destination city, due to some personal problem. I contacted the travel agency but they are asking ...
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20
votes
2
answers
6k
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How can I check if this airline ticket is genuine?
Some girl whom I met on fb started chatting & subsequently became friends, After couple of weeks She told me that she is going to revive her Jewelry Business for which she is coming to India. As ...
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3
votes
0
answers
349
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Adding my middle name to a flight bought through a travel agent
When I filled out the flight form, I forgot to add my middle to the last name (both are written in my passport.)
I paid double for the premium service package at checkout with lastminute.com. The ...
- 31
6
votes
2
answers
2k
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What recourse do I have if travel agent (Gotogate) claims airline can cancel my ticket, but airline asks me to call my agent, which charge a fee?
I bought a Singapore Airlines flight ticket via Gotogate, which I'd like to cancel or change. Their policy states (mirror):
You can also contact the airline directly to cancel your tickets.
However, ...
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3
votes
1
answer
701
views
Are there alternatives for booking flights unavailable directly via the airline (but available from an Online Travel Agent?)
This year I had something happen to me twice, which I never witnessed before nor I thought possible: An airline has flights for the legs that I'd like to fly on, but if I try to book the whole trip, ...
- 1,102
0
votes
0
answers
160
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Refunding a flight ticket, bought via third party
I am planning to fly from Dubai in November. I haven't bought a ticket yet. I got a $100 gift coupon from a friend to buy ticket a specific third-party agency/aggregator, that I would like to use soon....
- 221
2
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0
answers
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Location in ocean furthest from any land. Are there any established organized travel options for a tourist?
As far as I know the point in the world's oceans furthest from any land is located in the Southern Pacific, roughly halfway on a direct line from the Marquesas Islands (French Polynesia) in the west ...
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27
votes
10
answers
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Is there any advantage of using a travel agent in this day and age? [duplicate]
Now that you can get great offers and deals on hotels or flight/train tickets on multiple websites and apps, is there any added advantage of going through a travel agent. Do they have any cheaper ...
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7
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4
answers
3k
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Do travel agents have to advise and check the visa status including transit visa before selling a ticket?
We have bought tickets via a travel agent. The flight was from US to country X via Canada. Upon check-in, 24 hours before the flight, I have learned that I have to have a transit visa if I am having a ...
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7
votes
1
answer
276
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Can travel agents get an earlier visa appointment?
I've had an issue twice now with opportunities for a trip in two or three weeeks but not being able to go due to unavailability of visa appointment slots. The specific cases were trying to get a ...
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1
vote
1
answer
54
views
Which OTA offers PDF invoices with configurable addresses and bills for seating?
This is something that is definitely possible on the high street but I've struggled to find online.
I need to book a flight with British Airways and I need the airfare and seat reservation costs to ...
- 111
2
votes
2
answers
221
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Booking flights for people on Fiverr and Upwork - is there a way to use my credit card to make bookings?
I have just started using sites like Fiverr and Upwork to plan trips for others. So far I have just produced itineraries, but some people would like for me to book trips for them. I have traveled ...
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4
votes
0
answers
91
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Trying to change return ticket date on group flight but travel agency is being difficult and airline reroutes to agency
I'm a member in a student chorus that's going on tour to Hungary. Our director/the university booked and arranged the tour through a travel agency. I wasn't sure I'd get to join but about a month ago ...
0
votes
1
answer
103
views
Help organizing one round trip one direct trip international flights sitting together [closed]
I plan on going to a travel agent if I can’t figure this out on my own as I would like to keep the flights on the cheaper side and have always booked flight on my own.
But anyways, for context, my ...
- 1
45
votes
4
answers
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How does Expedia manage to sell a room significantly cheaper than the hotel itself?
I was recently booked in to the Hyatt Ziva All Inclusive in Puerto Vallarta booked direct through the Hyatt website. The room rate was approx. $650 per night.
This evening, I was casually browsing on ...
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5
votes
0
answers
108
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Booking date change difficult due to technical problems, who is liable? [closed]
Short version: I tried to shorten an existing hotel reservation, booked and prepaid through a large travel site, a day before the "free change/cancellation" period runs out. They tell me the hotel has ...
- 1,158
11
votes
1
answer
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Is myflightmart a scam?
I checked this answer and it has
privacy policy
phone number & address
registered to the same name.
However, I'm still suspicious. They have far cheaper tickets via chat or over the phone ...
- 213
33
votes
2
answers
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How can a travel agent issue cheap tickets just a few hours before a flight?
Update:
After asking this TA whether he is a 'consolidator' he said he didn't know this word (apparently). Anyway I will accept Kate's answer for now as no one else has given a better answer.
...
user86225
-5
votes
2
answers
886
views
Why do employers use BCD Travel for bookings? [closed]
Why do employers require booking through an agent such as BCD Travel? It seems like such a waste of money at $45 per booking, even for something simple like a rental car. Are they getting a discount ...
- 3
9
votes
1
answer
2k
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Are travel agents required to pass on any phone calls they receive from the airline?
I booked my family holiday through a travel agent and my return flight was with Ryanair. In the document I received from the travel agent it stated that if I didn't check in online I "would be charged ...
19
votes
2
answers
3k
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Can travel agents "reissue" tickets?
Story
A friend once missed an international flight (USA => MidEast) because he mistook the flight number for the flight time on his itinerary. His flight number was something like "430", and his ...
- 291
54
votes
2
answers
12k
views
Refused boarding to New Zealand because I couldn't demonstrate I'm an NZ citizen. What are my options?
I bought tickets through a travel agent in New Zealand for my daughter, who is citizen of New Zealand as well as Russian, and myself.
We travelled to Russia using Russian passports but the travel ...
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10
votes
1
answer
499
views
How to know whether a travel agent issues tickets instantly?
I apologize for a rather long explanation but it is necessary to understand the issue.
To begin, we know that the most reliable way to buy the ticket is directly from airline. But this is not always ...
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1
answer
35
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USA travel visa chennai [closed]
Please recommend reliable travel agencies for USA travel visa. We are planning to invite my uncle & aunt (mom sister) for holidays, thanks
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votes
2
answers
365
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When booking flights/holidays through sites like Expedia, what does the email say?
I'm planning a holiday to Spain via Expedia. I was wondering, what does the confirmation email tell you?
It will be my first time booking a holiday by myself as I usually do it through an agency ...
user67204
4
votes
1
answer
194
views
Can I skip first segment of multi-airline ticket? [duplicate]
I want to book a ticket through an online travel agent which combines two airlines. The flight itinerary is A-B-C and C-B. Segment A-B is operated by airline company A1 and segment B-C-B operated by ...
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1
vote
1
answer
397
views
Negotiating prices with airlines?
I'm traveling Toronto -> Chicago -> Tokyo -> Havana -> Toronto, all immediately after each other.
Skyscanner and Google Flights both (surprisingly) say that it's CHEAPER to do three separate 2-way ...
- 1,681
3
votes
1
answer
154
views
What are my rights if there is an air ticket error on the travel agent's side?
What are my rights if there is a ticket reporting error on the the travel agent's side?
For example, what if I buy a ticket from airtickets that also includes baggage, but when I check-in at the ...
7
votes
1
answer
183
views
Why does CTRIP only offer lap-child from 0-2 for international flights?
I recently purchased international tickets on China's largest booking agent CTRIP. I had previously searched with skyscanner and google flight (matrix) to determine the best prices. I then input the ...
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votes
3
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How do days and nights in travel package work?
Looking at travel packages like this.
I am wondering, how does a '8 days 6 nights' package work? Where is the missing night?
Is the missing night in the flight towards the destination?
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5
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1
answer
2k
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Are there any travel agents forums? (experts in corporate travel US market)
Does anyone know any travel agents forums and groups that I can ask very technical questions?
I am looking to find answers on BSP/ARC and Sabre/Galileo commands regarding an exchange process.
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0
answers
877
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MCO and EMD-S- How to use [closed]
Hi Travel Professionals!
(this question is addressed to travel profedsionals)
I am looking to better understand the process of filing MCO (Miscellaneous Charge Orders) vs. filing an EMD (electronic ...
- 175
6
votes
1
answer
8k
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How can I verify my AirAsia booking made via an online travel agent on the AirAsia website?
I booked a flight from China to Thailand using an online travel agent and have the air reservation number, E-Ticket number, and Airline Confirmation Number.
I want to verify this on AirAsia's website ...
- 79.4k
9
votes
2
answers
282
views
What are the cheapest ways to get a flight booking out of China needed for my visa application from here in Mexico City?
I've been in Mexico for a month and a half and I'm currently heading to Mexico City to apply for a Chinese visa since I already have a flight back to China but my previous visa expired.
China ...
- 79.4k
4
votes
1
answer
1k
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"EQP" on air ticket confirmation via a travel agency
I recently booked a flight through a travel agency and I found this section in my booking confirmation they sent to me. What does "EQP is 'Open'" mean? I did confirm outwards and return legs with them ...
user43146
10
votes
2
answers
1k
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How do I recognize a scam website?
Inspired by How to get my passport back to me in Michigan from a travel agent in California, when he wants me to buy his services? I feel we should have a canonical place to deal with these. While not ...
user4188
32
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3
answers
6k
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How to get my passport back to me in Michigan from a travel agent in California, when he wants me to buy his services?
An agent who was supposed to get me a visa to Saudi Arabia is not returning my passport. He wants me to send him extra money or buy his services, to mail my passport.
I am time constrained, as I have ...
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votes
1
answer
356
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What are some reputable 'high risk' merchant account providers? [closed]
I am in the planning process of starting my own travel agency business. I periodically will have to charge client's credit cards for hotel upgrades, flight class upgrades, taxes etc. I thought I would ...
- 1
4
votes
1
answer
97
views
Purchase tickets, Prague to Brazil, but using Bank Transfer
I am Brazilian in Brazil, but I need to buy a flight ticket for a festival participant that should come from Prague to Brazil.
The question is: Where can I find some system or travel agent based in ...
- 1,987
10
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4
answers
7k
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Is there any way I can book separate airline's tickets on single ticket, without the help of travel agent? [closed]
I want to know if only travel agents can book connecting flights of different airlines on a single ticket or is it something anyone can do. If so how?
Say there are two flights A and B operated by ...
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6
votes
1
answer
388
views
Who can access one's flight itinerary?
Someone with experience in a travel agency or who works at an airport may be able to answer my question.
My ex-girlfriend works with the airport authority. Last time I traveled, she surprised/...
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9
votes
2
answers
199
views
What's a reasonable booking fee percentage in a Thailand travel agency?
I want to book a bus through a travel agency in Bangkok, Thailand and the agent quoted me a 20% booking fee.
For booking through a travel agency for bus, train or other tickets, what's a reasonable ...
- 21k
6
votes
1
answer
234
views
How do travel sites get cheaper air fares?
I was searching for a few flights for my parents, specifically from JFK to visit India (bucket list trip). Emirates was their airline of choice. On directly checking on Emirates.com, the shown fare ...
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votes
0
answers
58
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'Travel company' for Russian tourism visa [duplicate]
I'm Belgian and I'm trying to apply for a Russian tourist visa. I'll arrive in Russia September 5th and I'll leave September 20th, which is 16 days.
Now I've read somewhere that the max duration of ...
- 1,219
9
votes
3
answers
1k
views
How do I find a travel agency that issues Chinese train tickets? Is there a map or listing of such agents?
I am in China and want to buy a train ticket neither online nor at the station but from a travel agent that is able to issue such tickets.
How do I find a travel agency that issues Chinese train ...
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54
votes
8
answers
12k
views
Why would a company want me to book a flight via a travel agent if it is more expensive?
I am trying to book a flight. My university usually asks that we book a flight via a travel agent, but the prices he gives me are about $50 higher than the prices I can get by online booking in the ...
- 2,451