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Questions tagged [travel-agents]

Professionals in the business of organising trips and selling travel services.

5
votes
0answers
65 views

Booking date change difficult due to technical problems, who is liable? [closed]

Short version: I tried to shorten an existing hotel reservation, booked and prepaid through a large travel site, a day before the "free change/cancellation" period runs out. They tell me the hotel has ...
8
votes
1answer
247 views

Is myflightmart a scam?

I checked this answer and it has privacy policy phone number & address registered to the same name. However, I'm still suspicious. They have far cheaper tickets via chat or over the phone ...
33
votes
2answers
7k views

How can a travel agent issue cheap tickets just a few hours before a flight?

Update: After asking this TA whether he is a 'consolidator' he said he didn't know this word (apparently). Anyway I will accept Kate's answer for now as no one else has given a better answer. ...
-4
votes
2answers
135 views

Why do employers use BCD Travel for bookings? [closed]

Why do employers require booking through an agent such as BCD Travel? It seems like such a waste of money at $45 per booking, even for something simple like a rental car. Are they getting a discount ...
8
votes
1answer
2k views

Are travel agents required to pass on any phone calls they receive from the airline?

I booked my family holiday through a travel agent and my return flight was with Ryanair. In the document I received from the travel agent it stated that if I didn't check in online I "would be charged ...
14
votes
2answers
2k views

Can travel agents “reissue” tickets?

Story A friend once missed an international flight (USA => MidEast) because he mistook the flight number for the flight time on his itinerary. His flight number was something like "430", and his ...
53
votes
2answers
11k views

Refused boarding to New Zealand because I couldn't demonstrate I'm an NZ citizen. What are my options?

I bought tickets through a travel agent in New Zealand for my daughter, who is citizen of New Zealand as well as Russian, and myself. We travelled to Russia using Russian passports but the travel ...
9
votes
1answer
181 views

How to know whether a travel agent issues tickets instantly?

I apologize for a rather long explanation but it is necessary to understand the issue. To begin, we know that the most reliable way to buy the ticket is directly from airline. But this is not always ...
0
votes
1answer
30 views

USA travel visa chennai [closed]

Please recommend reliable travel agencies for USA travel visa. We are planning to invite my uncle & aunt (mom sister) for holidays, thanks
3
votes
2answers
175 views

When booking flights/holidays through sites like Expedia, what does the email say?

I'm planning a holiday to Spain via Expedia. I was wondering, what does the confirmation email tell you? It will be my first time booking a holiday by myself as I usually do it through an agency ...
4
votes
1answer
101 views

Can I skip first segment of multi-airline ticket? [duplicate]

I want to book a ticket through an online travel agent which combines two airlines. The flight itinerary is A-B-C and C-B. Segment A-B is operated by airline company A1 and segment B-C-B operated by ...
1
vote
1answer
195 views

Negotiating prices with airlines?

I'm traveling Toronto -> Chicago -> Tokyo -> Havana -> Toronto, all immediately after each other. Skyscanner and Google Flights both (surprisingly) say that it's CHEAPER to do three separate 2-way ...
3
votes
1answer
109 views

What are my rights if there is an air ticket error on the travel agent's side?

What are my rights if there is a ticket reporting error on the the travel agent's side? For example, what if I buy a ticket from airtickets that also includes baggage, but when I check-in at the ...
7
votes
1answer
129 views

Why does CTRIP only offer lap-child from 0-2 for international flights?

I recently purchased international tickets on China's largest booking agent CTRIP. I had previously searched with skyscanner and google flight (matrix) to determine the best prices. I then input the ...
6
votes
3answers
607 views

How do days and nights in travel package work?

Looking at travel packages like this. I am wondering, how does a '8 days 6 nights' package work? Where is the missing night? Is the missing night in the flight towards the destination?
5
votes
1answer
420 views

Are there any travel agents forums? (experts in corporate travel US market)

Does anyone know any travel agents forums and groups that I can ask very technical questions? I am looking to find answers on BSP/ARC and Sabre/Galileo commands regarding an exchange process.
4
votes
0answers
271 views

MCO and EMD-S- How to use [closed]

Hi Travel Professionals! (this question is addressed to travel profedsionals) I am looking to better understand the process of filing MCO (Miscellaneous Charge Orders) vs. filing an EMD (electronic ...
5
votes
1answer
4k views

How can I verify my AirAsia booking made via an online travel agent on the AirAsia website?

I booked a flight from China to Thailand using an online travel agent and have the air reservation number, E-Ticket number, and Airline Confirmation Number. I want to verify this on AirAsia's website ...
8
votes
2answers
135 views

What are the cheapest ways to get a flight booking out of China needed for my visa application from here in Mexico City?

I've been in Mexico for a month and a half and I'm currently heading to Mexico City to apply for a Chinese visa since I already have a flight back to China but my previous visa expired. China ...
4
votes
1answer
319 views

“EQP” on air ticket confirmation via a travel agency

I recently booked a flight through a travel agency and I found this section in my booking confirmation they sent to me. What does "EQP is 'Open'" mean? I did confirm outwards and return legs with them ...
10
votes
2answers
801 views

How do I recognize a scam website?

Inspired by How to get my passport back to me in Michigan from a travel agent in California, when he wants me to buy his services? I feel we should have a canonical place to deal with these. While not ...
32
votes
3answers
6k views

How to get my passport back to me in Michigan from a travel agent in California, when he wants me to buy his services?

An agent who was supposed to get me a visa to Saudi Arabia is not returning my passport. He wants me to send him extra money or buy his services, to mail my passport. I am time constrained, as I have ...
-10
votes
1answer
150 views

What are some reputable 'high risk' merchant account providers? [closed]

I am in the planning process of starting my own travel agency business. I periodically will have to charge client's credit cards for hotel upgrades, flight class upgrades, taxes etc. I thought I would ...
4
votes
1answer
77 views

Purchase tickets, Prague to Brazil, but using Bank Transfer

I am Brazilian in Brazil, but I need to buy a flight ticket for a festival participant that should come from Prague to Brazil. The question is: Where can I find some system or travel agent based in ...
10
votes
4answers
3k views

Is there any way I can book separate airline's tickets on single ticket, without the help of travel agent? [closed]

I want to know if only travel agents can book connecting flights of different airlines on a single ticket or is it something anyone can do. If so how? Say there are two flights A and B operated by ...
6
votes
1answer
261 views

Who can access one's flight itinerary?

Someone with experience in a travel agency or who works at an airport may be able to answer my question. My ex-girlfriend works with the airport authority. Last time I traveled, she surprised/...
9
votes
2answers
156 views

What's a reasonable booking fee percentage in a Thailand travel agency?

I want to book a bus through a travel agency in Bangkok, Thailand and the agent quoted me a 20% booking fee. For booking through a travel agency for bus, train or other tickets, what's a reasonable ...
6
votes
1answer
136 views

How do travel sites get cheaper air fares?

I was searching for a few flights for my parents, specifically from JFK to visit India (bucket list trip). Emirates was their airline of choice. On directly checking on Emirates.com, the shown fare ...
7
votes
0answers
55 views

'Travel company' for Russian tourism visa [duplicate]

I'm Belgian and I'm trying to apply for a Russian tourist visa. I'll arrive in Russia September 5th and I'll leave September 20th, which is 16 days. Now I've read somewhere that the max duration of ...
8
votes
3answers
728 views

Finding local train ticket agents/offices in China.

I am in China and want to buy a train ticket neither online nor at the station but from a travel agent that is able to issue such tickets. How do I find a travel agency that issues Chinese train ...
53
votes
8answers
11k views

Why would a company want me to book a flight via a travel agent if it is more expensive?

I am trying to book a flight. My university usually asks that we book a flight via a travel agent, but the prices he gives me are about $50 higher than the prices I can get by online booking in the ...
31
votes
5answers
15k views

Kicked out of hotel in morning when booking through booking agency (asked to pay for extra day)

I am from UK, I went to travel agent website and booked holiday (flights + hotel), today is the last day and my flight is 22:30. In the morning we went to the city to have some lunch and when we came ...
15
votes
2answers
990 views

Are there “traditional” travel agents receiving requests online for ITA fares?

I found a really nice fare in ITA. I cant get that price in any of the usual flight search engines. I tried hipmunk with its extended search capabilities (maybe I didnt explore them to the max) and I ...
7
votes
3answers
2k views

Flight booked through Expedia transit issue

I recently booked a two way flight through Expedia. The flight is from country A to B, both of which I can enter with no problem. Each of the flights has connections. In my first flight I connected in ...
67
votes
3answers
17k views

Job interview in London requires me to wire money to the travel agent. Is this a scam?

I was told that I can have a visitor visa to UK, is this legitimate? I have received an invitation letter and a job offer, and I was contacted by the appointed travel agent to prepare all related ...
4
votes
1answer
181 views

A refund that I think my agent wants to cheat me on

I got a return ticket of Turkish Airline from Lagos to Chicago using an agent called ST. KINGS CROWN TRAVELS. I paid #269,248 and left for Chicago on 2nd Nov 2015. I got to chicago and then had the ...
8
votes
1answer
135 views

How to vet an overseas travel agency

I am an American planning a trip to Vietnam, and I was planning to book through a travel agency located in Vietnam. In researching the travel agency, I found a lot of reason to feel good about the ...
6
votes
3answers
288 views

Can Travel Agents get a better booking than say Expedia?

If I go to a travel agent, then can they get me a better connection than online travel booking sites like Expedia?
1
vote
1answer
227 views

Is there a website where I can buy wholesale travels?

I want to travel with my friends and family but a want to travel agency price.
0
votes
1answer
231 views

South African Travel agent wants to see my passport - I live in the UK [duplicate]

My friends in South Africa are purchasing a round trip plane ticket for me in December 2015. I'll be flying from London to Durban and back to London and their travel agent wants to see my Passport. I ...
1
vote
1answer
143 views

What are “consolidator” fares in airline travel?

Can someone explain what "consolidator" airfares are in the airline travel world, and how they differ from "normal" airline fares?
14
votes
2answers
4k views

Why do (a lot of) people book airline ticket through agencies? [closed]

I'm not referring to travel agencies in general -- here I narrow it down to travel agencies that sell airplane tickets. For hotels, it's pretty much understandable to me, as I always prefer e.g. ...
8
votes
1answer
2k views

Is it common for travel agents to ask for credit card scans?

Have noticed when booking tickets myself that a couple of travel agents scan the back and front of the credit card that I would use to make a payment. And I have heard the same when friends have made ...
3
votes
1answer
612 views

Travel agent took payment now wants more money or canceling flights?

I have an issue whereby I had flights booked with Delta through a travel agent flying from Sydney Australia to the US and back again. My situation changed whereby I needed to alter my flights and fly ...
0
votes
1answer
66 views

Is it possible to use US/UK agents (sites or people) for flights to and from third party countries?

For instance I'm in NZ and want to travel to say US/UK or even other countries. I can of course use NZ agents to plan/book this trip. But not having traveled overseas in the past 4 years I'm not sure ...
7
votes
3answers
205 views

Booking a Vietnam Tour through a Vietnamese operator - what to be aware of?

Myself and my partner are planning a two week trip to Vietnam from the UK As part of this we've contacted a bunch of tour companies for possible itinaries and quotes. (We're aware that doing it alone ...
5
votes
1answer
405 views

Does it make sense to try and negotiate prices with UK-based travel agents?

This question is specifically for the UK travel agents, but I would assume the answer would be applicable everywhere. I'm currently preparing to book a family holiday in Europe (probably Spain, ...
15
votes
1answer
67k views

How to best respond to a request to send a passport scan by unsecured email?

It is not uncommon for travel or holiday accommodation companies to ask for a scan of your passport by email. Sometimes local laws require them to keep a record of the passport numbers of all visitors....
31
votes
9answers
32k views

What do I lose by not booking flights through a travel agent?

I take quite a lot of flights for both business and pleasure, and although I typically book my business flights through a (corporate-mandated) travel agent, I always book my personal flights directly ...
6
votes
2answers
4k views

How do travel agents make profit?

For the past few months, I've been checking online rates and comparing them to the rates of one travel agent. Of course, there are some travel agents who charge much higher than when you'll just ...