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Questions tagged [tfl]

Transport for London ("TfL"), a local government body responsible for most aspects of the transport system in Greater London, England.

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1answer
115 views

How to get Web Credit onto Oyster card

I have Web Credit in my account but the only option appears to be to redeem it to my bank. Can I transfer it to my Oyster card somehow?
7
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1answer
131 views

Heathrow Express Oyster/contactless

While looking at the London rail and tube services map recently I noticed that the depiction of the Heathrow Express has changed on the latest version of that map has changed. The map still says that ...
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1answer
93 views

Heathrow terminal 5 to East Croydon via bus with luggage

I'm travelling with my wife to London, and each of us has a 23kg suitcase with wheels and a backpack. I understand that bus routes 490 & X26 will take me from T-5 to East Croydon, but I'm worried ...
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1answer
257 views

Compensation for Delayed Train Due to London Underground Issue

My question is quite specific, and I hope it's on topic here because I'm really unsure where to ask it! If it isn't on topic, as well as marking it as such I would ask that you please help me out by ...
31
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1answer
2k views

Pink Oyster reader did not reduce the fare correctly?

Yesterday I traveled from Hayes & Harlington to Tooting Broadway avoiding zone 1 and tapped on the pink reader at West Brompton. The Oyster card is linked to a 16-25 Railcard and the entire ...
1
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1answer
66 views

How accurate are the route annotations for alternative fares in TfL's Single Fare Finder?

When using Transport for London's (TfL) Single Fare Finder to find costs for journeys where multiple possible routes exist, Alternative Fares are sometimes available. These are listed with a note such ...
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2answers
105 views

How can I find out the default route assumed by TfL's Single Fare Finder?

Transport for London (TfL) has a Single Fare Finder which allows you to determine the cost of a contactless/Oyster pay-as-you-go journey between any two stations on the London Underground, Docklands ...
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2answers
170 views

Guide on Thames-boat in London

Some years ago, I was traveling with boat on the Thames east, I believe from Embankment to Greenwich. I believe this was on a regular TfL-boat, but I may have either accidentally gotten on the wrong ...
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2answers
809 views

Can I use an Oyster card to travel to Welwyn Garden City?

I’ll be taking the Great Northern train from London’s King’s Cross station to Welwyn Garden City. Can I use an Oyster card for this? Is there a weekly pass that I can use? I’ll be traveling this route ...
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3answers
3k views

When we travel to Zone 4 in London with an Oyster card purchased for Zone 1 and Zone 3, how are the fares calculated?

I purchased an Oyster card that can be used in Zones 1 to 3. How are the charges applied when I travel further from Zone 3 (let's say I'm traveling to a Zone 4 location), starting from a location in ...
10
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2answers
6k views

Is there a way to see my complete Oyster card travel history online?

I have been using the same (visitor) travel/Oyster card to on TfL for several years and would like to see my full history for all my visits to London. I know there is a way to see at least recent ...
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1answer
160 views

Oyster card—London only?

I vaguely remember using an "Oyster card" somewhere other than London. But perhaps I am misremembering. Is there another place that uses that term for transit?
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2answers
506 views

Is there an updated PDF or other downloadable version of TfL's Legible London map?

Over the past several years London has deployed a program of wayfinding maps and resources, most strikingly in the form of a forest of (stunning) enameled steel "monoliths": These, and the other ...
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2answers
4k views

Oyster card broken - can I get a refund?

My Oyster card has physically broken (it's bent and no longer reads). The ticket office advised me to buy a new one and phone the support line to get the credit transferred, but can I also get the £5 ...
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1answer
877 views

Extending Oyster card trip outside the Oyster card validity zones with valid ticket outside zones and without changing trains?

If I had a season ticket from the last station where Oyster/contactless cards are valid to a couple of stops further out and wanted to go back from London to the final stop covered by the ticket, I ...
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2answers
2k views

Which Oyster card should I get as a foreign visitor to London?

My 10 year old daughter and I will be in London 4-7 May, landing at Gatwick in the evening from Stockholm, then staying at a hotel near Acton railway station. I have found a route from the airport to ...
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2answers
1k views

Accessible travel by Tube from Heathrow to Kings Cross

I understand the Tube is the best way to get from Heathrow to Kings Cross. Does this journey have escalators and lifts all the way? I am unable to carry my cases.
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3answers
4k views

Can I use an oyster card outside London?

I'm travelling to London in 2 weeks and I wanted to buy an Oyster card. The thing is, I'll only be in London for a week and then I'll be going to Leeds. Will it be useful to have my Oyster card? Or ...
9
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1answer
639 views

Where can I find accurate London bus route maps?

Is there any place where I can find the geographically accurate route followed by a specified bus route in London?
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3answers
594 views

From Central London to Gatwick airport on 1 January 2016

I have a flight to catch on 1 January at Gatwick airport. Can someone advise how I can go there from central London as I heard underground and easy bus will not be operating. Any other options?
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1answer
25k views

How do peak/off peak times work on the TfL network with the Oyster card?

The section on TfL's website dealing with peak and off-peak times specifies the times but it doesn't specify if those are considered when card holders touch in or when they touch out. Say, I board a ...
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3answers
394 views

Most convenient ticket option for a weekend in London via Gatwick

I will be visiting London soon for two nights. Arriving at LGW on a Friday, travelling in to Victoria on Gatwick Express, using tube and bus over the weekend and then reversing the journey to LGW on ...
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4answers
3k views

London public transport: Is it possible to buy a paper ticket for a single journey?

From what I understand on the TFL site, there is no option to simply buy a single one way ticket. This seems odd to me and I want to make sure I'm not missing something. I will only be in London ...
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7answers
8k views

Are there still any advantages to using an Oyster card for travel in London?

The advice to visitors to London always used to be to procure an Oyster card. Given that Transport for London now accept (in fact, have accepted for a while) Contactless credit/debit cards (and Apple ...
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2answers
3k views

Why does no connection exist between Euston Square and Euston or Warren Street Underground Stations on the London Underground? [closed]

Since moving to London I have found it frustrating when having to change from the Northern line (coming from the North) onto the Circle/Met/Hammersmith & City lines. As you can see from the image ...
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3answers
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Where to get London rail maps in hardcopy

Is there somewhere in London one can go to acquire a hardcopy of a rail system map such as TfL's London's Rail and Tube services map? The PDF file looks like it's designed to be printed on large-...
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6answers
3k views

Is an OysterCard worth it for occasional 1-day visits from outside London?

I live outside London (well beyond the London travel zones) but a few times a year I visit London for a day. I typically take a national rail journey in and out to a terminus and make two or three ...
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1answer
1k views

London Tube Strike: What to do?

Unless something miraculous happens, the entire London tube will be shut down by the unions on 8 July 2015. The BBC is reporting that the strike will begin Wednesday afternoon and continue all day on ...
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2answers
693 views

Can I check the “in-travel” status of my Oyster card?

I travel fairly regularly on the public transport network in London (although not always the same journey). I occassionally forget half-way through a journey (particularly on the DLR, since it doesn't ...
4
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1answer
202 views

Is there a London two day travel ticket?

I am going to be in arriving in London from abroad Tuesday morning and need to get to Camden from Victoria Station, I will then be leaving London Wednesday evening and so will need to travel from ...
5
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1answer
5k views

I topped up my oyster using cash and forgot to retap

I tapped my oyster to top up put in cash and forgot to retap. The money did not go onto my oyster £10 what can I do?
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3answers
1k views

Will TfL's plan to close all Tube ticket offices affect (US) tourists?

Transport for London are trying to close all Tube ticket offices and move staff into ticket halls—whether or not that is a good idea is another question. Ticket offices, however, are obviously staffed—...
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1answer
757 views

What does an Oyster £5 One Day Bus and Tram Pass look like?

If anyone has used an Oyster £5 One Day Bus and Tram Pass, which has been recently introduced in January 2015, could you please post a picture of it here? Is it still available for purchase, or is it ...
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4answers
8k views

Is it rude to talk on a mobile phone for the whole journey, when travelling alone in a London black taxi?

I had an uncanny feeling that it was rude of me to talk on a mobile phone for the whole journey, while travelling alone in a London black taxi. Is it the etiquette to have a conversation with the ...
7
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1answer
3k views

Forgotten Oyster card in London

I forgot to take my Oyster card with me a few days ago and I travelled on my contactless credit card. Is it possible to get a refund, based on the fact that I have a monthly ticket on my Oyster? If so,...
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2answers
1k views

How is TfL underground 'capping' calculated if I pay for multiple people's tickets?

Say I buy an underground ticket with contactless payment for myself and my partner. Do both purchases count towards the cap? Or is this not allowed?
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1answer
1k views

London night bus safety

In a few days, I will be traveling alone from London Heathrow to King's Cross station at about 1am via night bus. I have read a lot of conflicting information on the safety of night buses, and I have ...
10
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1answer
423 views

Is it possible to deduce the London Underground line based solely on the set number at the front of a train?

All the trains on the London Underground have a number on the front, which I've learnt is called the "set number". I've noticed that the trains on each line tend to have numbers which are close ...
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3answers
9k views

What is the fastest theoretical route for the London “Tube Challenge”?

The "Tube Challenge" is the accepted name for the Guinness World Record attempt to visit all the stations on the London Underground network in the fastest time possible. The rules are here. The ...