Questions tagged [tap-portugal]

The flag carrier airline of Portugal. Member of Star Alliance.

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The TAP website does not recognise the voucher they sent me and the phone goes dead when I try to ring

Having received a voucher which is valid for 24 months from TAP for a cancelled flight in June, I am now totally unable to reach them by phone or book an alternative flight through the website. ...
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How can I get a refund from TAP after they rescheduled my flight?

I have purchased non refundable tickets from TAP and they moved the flights more than 5 hours. Under EU law, if your flights are moved more than 5 hours you are entitled to a refund. How do I claim it?...
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TAP Air Portugal changing flight for free is not possible

I booked a flight from Vienna to Lisbon on the 2nd of July, with flight date of 7th of September. It is a Classic ticket, so basically it permits flight changes with a fee: (75€) + difference. However ...