Questions tagged [tap-portugal]

The flag carrier airline of Portugal. Member of Star Alliance.

Filter by
Sorted by
Tagged with
2
votes
0answers
43 views

We had our flights cancelled by Covid 19 Virus closures [duplicate]

We were scheduled to travel Toronto to Lisbon on April 3-April 11,2020. The flights have been subsequently cancelled. We purchased the refundable type tickets which basically mean we will be charged ...
1
vote
1answer
151 views

TAP Airlines refusing refund of Top Executive tickets [duplicate]

We have fully refundable "Top Executive" tickets but they are refusing to give refunds. Only credit vouchers. Unacceptable. Has anyone been successful in getting refund rather than a voucher which has ...
0
votes
0answers
69 views

How to talk to customer service TAP's to receive a refund [duplicate]

I booked a ticket in December (before the Coronavirus outbreak made it outside of China) to fly from Lisbon to Tel Aviv in May, on the 24th of March TAP cancelled the flight. From what I understand ...
19
votes
7answers
12k views

Getting a refund from TAP Air Portugal related to COVID-19

My international conference in Europe this May has been canceled due to the COVID-19. I have a ticket, purchased from TAP air Portugal, from Toronto, Canada to Lisbon. Because it is a non-refundable ...
1
vote
1answer
119 views

Cancellation of one flight of my journey

I have a round-trip flight Budapest (HU) - Lisbon (PT) - Natal (BR) scheduled to June/July of this year with tap-portugal. I was informed by tap that my flight Budapest - Lisbon was cancelled. The ...
0
votes
1answer
61 views

Connections in Lisbon and Madrid for a Schengen flight - is 1hr too short if I don't have an EU passport?

I have two potential flights from Porto to Naples and I'm trying to see if the layovers are too short. The first option is on TAP Air Portgual from Porto to Naples via Lisbon. I have a 55 minute ...
3
votes
4answers
288 views

Bidding for upgrades?

I am booked to fly with TAP air Portugal soon. I got an e-mail about bidding for upgrading to executive class. As I do not really care what class I fly in and it is a relatively short flight at 3 ...
0
votes
0answers
30 views

Do I, as a Syrian, need an airport transit visa to Portugal? And if not, is there any arbitrariness or suspicion possiblity preventing from boarding? [duplicate]

I have a necessary question to which I need an answer please: I am a Syrian citizen and I have got humanitarian Brazilian visa and I have asked a booking office to book for me and they booked me a ...
0
votes
2answers
57 views

How TAP airlines counts miles from a partner airline

The following flight has 4 different options for how much money to pay: I assume that "10% TAP Miles&Go Miles" means that a 1000 mile flight would only result in 100 miles being added to your TAP ...
0
votes
1answer
2k views

Transit in Munich Airport Terminal 2

I am thinking about buying 2 separate tickets for a connecting flight on Munich Airport - the first one operated by Lufthansa and the second by TAP Air Portugal, hence both belonging to Star Alliance ...
10
votes
2answers
7k views

What can you do to preserve a second-leg ticket if you notice that you are not going to be able to fly the first leg?

Recently I learned the hard way that Not flying the first leg of the journey – Company cancels the second-leg ticket, since companies do not allow to fly only the second flight. This is also something ...