Questions tagged [sncf]

Société Nationale des Chemins de Fer français: the French national railway system.

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15
votes
2answers
5k views

On TGV (or other French long-distance trains), can you take the earlier/later train?

Last year I had a ticket on a certain TGV. I arrived let due to getting a coffee. I got on the next TGV, an hour later. I figured I'd have to buy a new ticket on board. Surprisingly, the chef said, ...
13
votes
1answer
351 views

How can a private person put a SNCF train ticket on hold to combine it with its return journey later?

I usually travel to France for a weekend once or twice a year. Most of the time by train, the Netherlands to Paris by Thalys and Paris to wherever I go often by TGV and then the return journey a ...
13
votes
1answer
294 views

Bikes on TGV/THALYS

The official policy for bikes on the french high-speed trains is the following: compactify your bike so that it fits in a bag with size smaller than 90 x 120 cm (nothing is said about the thickness, ...
12
votes
1answer
294 views

Receiving a compensation from SNCF after missing ferry due to delayed train

A few days ago I was traveling out of Paris by SNCF Grandes Lignes. The train was announced with 30 minutes delay, but left later than that, and arrived in Le Havre with nearly an hour delay. It ...
10
votes
1answer
746 views

Printed my SNCF ticket and lost it?

I'm travelling from Lannion to Paris. I booked the train ticket on line, but was told I'd have to print it at the station. I did that before I left Paris. Now I've lost the printed tickets. Ugh. Can ...
9
votes
5answers
470 views

How can I search for French trains (only - no buses)?

I'm generally not a huge fan of rail replacement buses, and try to avoid them where possible. Recently, I've been looking at some French train travel, and bus journeys seem to keep creeping into the ...
9
votes
1answer
691 views

I need some explanation about payment modalities on sncf-voyages.com website

I need some explanation about payment modalities on the sncf-voyages.com website. These are the options: Since I don't live in France, I can't use option 2. It is not clear the difference between ...
9
votes
1answer
236 views

SNCF Bornes Libre Service with US Credit Cards

I want to use the self-service ticket machines in a French Railway station. I have a US Credit card with a chip ("puce"), but for which (in keeping with US credit card modalities), I don't get asked ...
8
votes
3answers
1k views

What are the differences betwenn first and second class compartments on SNCF's Intercités de Nuit?

I'm currently living in Paris and want to meet up with some friends of mine in Italy. I would love to experience an overnight train. I found a train to Milan on Intercités de Nuit, and I am tempted to ...
8
votes
2answers
3k views

Can I change our assigned seats on our TGV Atlantic train itinerary?

I have just purchased train tickets for 2 travelling from Paris to Irun in June and was not given an option to choose or change our seats. Is it possible to do this with an existing reservation? The ...
8
votes
1answer
211 views

Does “carriage” mean that I am on my own on this SNCF itinerary?

I am using the SNCF Android app to plan a trip to a small French city. While the first leg of the trip is by the TGV, the second leg is by "carriage". My dictionary explains "carriage" as either: A ...
8
votes
1answer
3k views

Do I need to label my luggage on the French TGV?

I'm travelling by TGV in France early tomorrow morning. I just spotted this little bit on my ticket: We remind you that luggage must be labelled with your surname and first name. I've generally ...
8
votes
3answers
603 views

Can I get a partial refund from SNCF?

I purchased a train ticket from Cherbourg to Reims from TGV Europe. This was two trains, a TER service from Cherbourg to Paris, and a double-decker TGV from Paris to Reims. The TGV part was a "prem", ...
8
votes
1answer
337 views

French train ticket (SNCF) cancelled at the last minute

I'm supposed to be leaving tomorrow from Saint-Pierre-des-Corps (a train station near Tours, France) at 07:17 (going to Gare Montparnasse, Paris), but it was suddenly cancelled just 10 hours before ...
8
votes
2answers
442 views

Are there any power outlets available in SNCF's Intercités de Nuit?

Are there any power outlets available inside SNCF's Intercités de Nuit? Ideally I'd like to know about both second and first class sleeper compartments, and any other possible locations.
8
votes
1answer
1k views

How does the SNCF Voyageur program work?

I'm planning some TGV trips soon, but despite being a member of two different Railteam frequent traveller programs already, from this question it doesn't look like I'd be able to credit the journeys ...
7
votes
2answers
742 views

Wrong surname on TGV Lyria ticket / Loopholes

I've ( rather the autofill on my browser ) filled in my surname in place of my cotraveller's surname. Now he's got a ticket on the wrong name. It is a non-refundable, non-exchangable ( hence, ...
7
votes
2answers
738 views

On an Air France “train”, can you credit the trip to Flying Blue or SNCF Voyageur?

For an upcoming trip, it's looking like the cheapest and simplest way to travel will be a train from Lille to Paris CDG, then a flight onwards from there. Playing round with various options, it looks ...
7
votes
1answer
84 views

Travelling from St Malo to Quimper on the train, do you need a reservation for a fully assembled (non-folding) bike?

I had a look here but I can't see St Malo on the map
7
votes
1answer
328 views

Internal train travel in France - cheaper on day, or when pre-booked from UK?

My girlfriend and I are getting the Eurostar train to France next month, and we need to get a connecting train from Paris to Tours. I know I can book the train in advance, but can anyone tell me if it'...
6
votes
3answers
2k views

Collecting French (SNCF) “Ticket On Departure” tickets from outside of France?

For an upcoming trip, I've booked some TGV tickets through Rail Europe. They wanted a surprising amount of money for postage, so I opted instead for the free option of "Ticket On Departure", that is, ...
6
votes
1answer
4k views

During a SNCF strike, how can I check what trains will run without going to the station?

It seems there's currently a national SNCF strike on at the moment, and I'm trying to work out if it'll affect my journey later. The people I booked my TGV tickets with advised me to check infolignes....
6
votes
1answer
136 views

Minimal walking distance when changing at Orleans on train journey: Tours-Orléans-Paris Austerlitz

My girlfriend and I are due to catch a train from Tours to Paris Austerlitz tomorrow, and we need to switch trains at Orléans, with a 12 minute gap between our scheduled arrival at and departure from ...
6
votes
1answer
136 views

Specifying a Eurostar or SNCF frequent traveller number when booking through Loco2?

Following the help given in this Travel.SE answer, I now know the trick for specifying my Eurostar or SNCF frequent traveller number when booking a ticket through the SNCB website. Now, I find myself ...
6
votes
2answers
625 views

French Strikes: Using idTGV ticket for standard (SNCF) TGV

The French railways are on a strike. I know I can take another train if I fit in. However, can I use an idTGV ticket Paris - Toulon on a SNCF-TGV train? If not, do I have any other possibility since ...
5
votes
3answers
858 views

TGV timetables / schedules?

I am planning to get to Zurich on Jun 13 and I land in Paris on Jun 12 at 16:40PM. While I could fly, the train doesn't look so bad. I am trying to find a train around 6PM going to somewhere that ...
5
votes
1answer
106 views

France Train Stations 360° Images

What happened to Gares 360? Is there a new website showing 360° images of SNCF train stations? This was extremely useful: passengers could find their way through complicated platforms and tunnels.
5
votes
1answer
122 views

France Rail Pass, seat reservations to travel within France

I bought a France Rail Pass, "9 days within 1 month" (single country) My itinerary is Paris Lyon Grenoble Chamonix (I want to go to Chamonix from either Lyon or Grenoble) Nice (pop out to ...
5
votes
2answers
373 views

Recalling the train/seat details for a SNCF ticket loaded onto your Voyageur card?

One of the advantages of the SNCF Voyageur program (as touched on in this existing question here) is VOTRE CARTE CONTIENT VOTRE BILLET. This means that when booking your ticket online, you can enter ...
5
votes
1answer
193 views

Are Interrail passes accepted on the Little Yellow Train (Villefranche de Conflent to Latour de Carol)?

As part of an Interrail trip I'm looking at potentially riding the Little Yellow train and I'm trying to understand if the Interrail pass can be used on the Little Yellow Train themselves or if I need ...
5
votes
2answers
177 views

Reservations on TGV when delays require a different train?

I have a reservation for a TGV train that I won't be able to make due to major delays on the DeutscheBahn. I was given a new suggested itinerary by a gate agent, but she did not make an actual change ...
4
votes
3answers
171 views

How early before departure can I reserve train tickets in France?

I'm trying to book a train journey in France for September. We are currently in May and the SNCF website does not allow me to reserve tickets such a long time (4 months) in advance. So here is the ...
4
votes
2answers
455 views

How does one find out whether a particular Intercités train on a particular route requires reservation?

How does one find out whether a particular Intercités train on a particular route requires a reservation?
4
votes
1answer
165 views

Reserving a domestic TGV train in Germany

I am travelling to Germany and France next month. For the last leg, I am travelling from Lyon to Paris Charles de Gaulle Terminal 2 by TGV. Would it be possible to reserve this ticket in Germany(...
4
votes
2answers
921 views

Are tickets without reservations interchangeable for Intercités and TER trains?

Suppose a particular route is served by TER trains, as well as Intercités trains which don't require reservation. Is it possible to buy a ticket for that route, valid for a few hours, or a day, or ...
4
votes
1answer
163 views

How do I collect a SNCF ticket at the station if I do not have the card it was booked with?

I'm travelling on business by rail from the UK to Stuttgart via Paris next month and the trip has been booked for me by my employer via a travel agent. For the Paris-Stuttgart leg of the trip, I've ...
4
votes
1answer
89 views

Do the SNCF fidelity “points monnaie” expire when switching status?

I am currently a member of the SNCF fidelity program and I am a "Grand Voyageur", a status that lets you collect points ("points monnaie") for every euro spent. Soon, it will be the anniversary of my ...
4
votes
1answer
175 views

Can I earn SNCF Voyager points, for a booking made without the membership number?

Having now worked out what the SNCF Voyageur program is, I've gone ahead and joined it, as I've a number of TGV journeys coming up in the coming months. The slight wrinkle is that most of these TGV ...
3
votes
2answers
131 views

What's the typical response time for a SNCF Réclamation en Ligne claim?

Earlier this week I got caught out by the SNCF strikes when my train was cancelled, and ended up with an unexpected night in Paris. I've had a chat with my (expensive but fairly generous) travel ...
3
votes
3answers
845 views

SNCF strike in June 2014

I will be traveling on the TGV this Sunday. They have not yet announced whether or not the strike will continue into Sunday. Is it possible for me to cancel my ticket and get a full refund just in ...
3
votes
1answer
100 views

When buying a ticket without a reservation on an Intercités train, is there any advantage to buying it in advance, instead of just before departure?

In particular: Is it possible that buying the same ticket earlier will result in a lower price? Is there a limit on the number of tickets sold (in which case tickets may not be available just before ...
3
votes
1answer
322 views

Delay due to strikes - can you claim on the SNCF Garantie Ponctualité?

Thanks to the question on checking SNCF trains during a strike, I was able to discover that one of my trains today was cancelled. Sadly though, the only alternative involved a very hefty delay and an ...
3
votes
1answer
128 views

Using Eurorail to buy a flexible ticket in France?

I am currently travelling around France and having a good time. I have a Eurail pass for eight journeys in France. I have used one of those journey from Paris to Rennes. I was wondering is it ...
3
votes
1answer
190 views

Is this SNCF train more crowded on a weekday or weekend?

I am planning a train trip from Lyon (France) to Dresden (Germany). I am looking for information on whether the following trains are likely to be more crowded on a weekend or a weekday. I strongly ...
3
votes
1answer
346 views

I booked an TGVAir train+plane ticket with Air France, must I travel the first (train) leg?

I have a booked TGVAir train+plane ticket with Air France. The problem now is that SNCF, the company that will effectively be handling my train journey, announced a train strike on my departure date. ...
2
votes
1answer
169 views

TGV ticket price appreciation as departure date approaches

I want to know the mechanics of how the SNCF increases their TGV fares as the departure date for a certain TGV trip approaches (or the train is getting fully booked). That question may be too broad ...
2
votes
1answer
57 views

Pre-booking discount SNCF fares without discount card

On the SNCF website, discount train fares can be booked without a discount card (e.g., the Carte Jeune). Is it possible to pre-book those fares and then purchase a card at a later time, before the ...
2
votes
1answer
293 views

Long delays on TGV trip to Paris. Compensation from SNCF is less than expected. Should I appeal?

I had a lousy weekend trip from Stuttgart to Paris back in February. The train was initially delayed and then cancelled. An official told us to take the train to Mannheim and then to Paris. We arrived ...
2
votes
2answers
141 views

Combining Navigo Pass with an SNCF point to point ticket outside Île-de-France

We will be travelling on an SNCF Intercités service from Paris. We both have Paris Navigo passes, one weekly pass and one monthly pass, both of which will be valid on the day of travel. The service we ...
2
votes
1answer
80 views

Train from Geneva to Lyon: is advance purchase required or useful?

I am planing to travel from Geneva, Switzerland to Lyon, France by train. Can I buy tickets at the station, or do I have to book them in advance? If I can buy them at the station, what are the ...