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Questions tagged [oyster-card]

For questions about the Oyster card system used to pay fares on London's public transport services.

40
votes
7answers
9k views

Are there still any advantages to using an Oyster card for travel in London?

The advice to visitors to London always used to be to procure an Oyster card. Given that Transport for London now accept (in fact, have accepted for a while) Contactless credit/debit cards (and Apple ...
30
votes
1answer
3k views

Using oyster card in buses

How are bus rides accounted for when using an Oyster card? London Underground stations have ticket barriers that scan the card on entry and exit, but using a bus the card is only scanned when boarding....
22
votes
1answer
1k views

Is there any way to know when NOT to use my Oyster card?

I have been living in London for many years yet I still can't figure out when I am not allowed to use my Oyster card and I have to ask every time I suspect that it can't be used. Two recent examples: ...
19
votes
7answers
9k views

Where to buy an Oyster card and where to get the refund after a short time of use

A group of 4 teenage girls will visit London for two days and want to use a travel card for both days. But a paper travel card is £12 per day and the cap on an Oyster card is about £6.50 for the day. ...
17
votes
6answers
3k views

Is an OysterCard worth it for occasional 1-day visits from outside London?

I live outside London (well beyond the London travel zones) but a few times a year I visit London for a day. I typically take a national rail journey in and out to a terminus and make two or three ...
15
votes
3answers
22k views

Can I get from Gatwick airport to London by Oyster card?

I read many contradictions as to whether one can use a Oyster card from Gatwick Airport to central London. What is the most time-efficient way to go from Gatwick to "Old Billingsgate" (Monument tube ...
12
votes
3answers
3k views

Can I get Oyster cards at Gatwick airport in the evening?

Is there a place to buy Oyster cards at Gatwick airport? I can not find the information anywhere and since I will be travelling zone 1-4 during my stay I think it is the best option.
12
votes
1answer
295 views

Why did Oyster card charge me £43 but only gave me a credit for £5?

This is my first time travelling to London and I'm very confused by the travel infrastructure here. When I landed at Heathrow, I bought a 7 day Oyster card for Zone 1-2 and I was charged £43 for it. ...
11
votes
3answers
740 views

Why does cost of the travel from zone 1 to zone 3 in London depend on means of transportation?

Wimbledon Station: zone 3 Waterloo Station: zone 1 The fastest way is to take a direct train that takes 16 minutes - Google Maps The cheapest way is to take the Tube but it would take much longer. ...
11
votes
2answers
2k views

Which Oyster card should I get as a foreign visitor to London?

My 10 year old daughter and I will be in London 4-7 May, landing at Gatwick in the evening from Stockholm, then staying at a hotel near Acton railway station. I have found a route from the airport to ...
11
votes
2answers
6k views

Oyster card broken - can I get a refund?

My Oyster card has physically broken (it's bent and no longer reads). The ticket office advised me to buy a new one and phone the support line to get the credit transferred, but can I also get the £5 ...
10
votes
3answers
2k views

How far can I travel using my oyster card?

It's very confusing when you travel from Paddington by train, you can go through the gates using your oyster card but you have to know if the gates of the destination you getting off at will allow you ...
10
votes
2answers
899 views

Can I check the “in-travel” status of my Oyster card?

I travel fairly regularly on the public transport network in London (although not always the same journey). I occassionally forget half-way through a journey (particularly on the DLR, since it doesn't ...
10
votes
2answers
235 views

Travelling partially on oyster card, partially on a train ticket for the same journey to save money?

Often, I have to travel to stations just outside the oyster card zone (literally one or two stops beyond the limit). The difference in fare between the final oyster card station and the next non-...
9
votes
1answer
31k views

How do peak/off peak times work on the TfL network with the Oyster card?

The section on TfL's website dealing with peak and off-peak times specifies the times but it doesn't specify if those are considered when card holders touch in or when they touch out. Say, I board a ...
9
votes
1answer
1k views

Extending Oyster card trip outside the Oyster card validity zones with valid ticket outside zones and without changing trains?

If I had a season ticket from the last station where Oyster/contactless cards are valid to a couple of stops further out and wanted to go back from London to the final stop covered by the ticket, I ...
8
votes
3answers
5k views

Can I use an oyster card outside London?

I'm travelling to London in 2 weeks and I wanted to buy an Oyster card. The thing is, I'll only be in London for a week and then I'll be going to Leeds. Will it be useful to have my Oyster card? Or ...
8
votes
1answer
170 views

Heathrow Express Oyster/contactless

While looking at the London rail and tube services map recently I noticed that the depiction of the Heathrow Express has changed on the latest version of that map has changed. The map still says that ...
7
votes
3answers
425 views

Most convenient ticket option for a weekend in London via Gatwick

I will be visiting London soon for two nights. Arriving at LGW on a Friday, travelling in to Victoria on Gatwick Express, using tube and bus over the weekend and then reversing the journey to LGW on ...
7
votes
1answer
326 views

Oyster card capping (zone 1 with one trip to zone 6)

How does Oyster capping between different zones work? We're going to make one trip from Heathrow to zone 1 and then to travel in zone 1 only. As shown in this table travels between zones 1-6 are ...
7
votes
2answers
143 views

Can I buy 7-day travel card using credit on Oyster card?

I got an Oyster card from my family which is topped up with 42 pounds. Actually I was thinking of buying a 7-day travel card once I arrive in London. Can I buy or top up 7-day travel card using that ...
6
votes
1answer
460 views

Transfer ownership of Oyster card

I own an Oyster card and it is associated with my Oyster online account only in order to check my travel history. I also manage contactless cards on my existing Oyster account. There is currently an ...
6
votes
1answer
175 views

Oyster or travelcard for 5 days?

Me and my family (two adults, one 14year old) are going to visit London for 5 days (Saturday to Wednesday). Our hotel is near Crystal Palace in zone 3, but it has only Overground connections. On ...
5
votes
2answers
79 views

When changing trains when should one use the standalone yellow validitors?

When using Oyster PAYG or contactless for a train journey it is sometimes required to touch out then touch in when changing trains. Sometimes it is obvious as there are ticket gates or no validators ...
5
votes
1answer
708 views

How to get Web Credit onto Oyster card

I have Web Credit in my account but the only option appears to be to redeem it to my bank. Can I transfer it to my Oyster card somehow?
4
votes
1answer
316 views

Pay as you go Or Oyster card

I am planning to visit London for 2 days. I am arriving at Heathrow Airport and will be spending time around Thames (e.g. Big Ben, London Eye, Tower Bridge etc). I am not interested in going to any ...
3
votes
4answers
1k views

How far can I go to Gatwick Airport with a zone 1-4 Oystercard?

The title pretty much says it all. I'll be leaving from near the National History Museum, so the closest stations are Gloucester Road and South Kensington. My objective is to minimize cost.
3
votes
3answers
7k views

Getting around in London without preordering Oyster card

In about 20 hours I will be leaving for a trip that will take me to London. My plan for getting around while there had been to get an Oyster card, but at the last moment I discover that they have to ...
3
votes
1answer
125 views

Extending 7 day London Oyster card for extra zones

I bought a 7 day London Oyster card for zones 1, 2, and 3 for 45 pounds, before realizing my hotel for the first two days was in Woolwich, which is in zone 4. What is the best way to extend the use ...
3
votes
1answer
398 views

Oyster - buying travelcard after journey on same day

I remember catching the night bus home in the early hours one day. Later that day, I bought a 7 day travelcard on my Oyster. On my journey history, it gave me an 'automatic refund' for the bus fare ...
3
votes
1answer
227 views

How does oyster card work with child fare (example)

This question is related to... Oyster Card - how does it actually work? But it's not the same. So basically I'm traveling to London as a tourist and plan to stay for 1 day seeing the sights, etc. -...
2
votes
1answer
124 views

London: From Gatwick to the City with an Oyster Card [duplicate]

I am going to London in February and am not sure about all the uses of the Oyster Card. Can I use the Thameslink with an Oyster Card? Even in off-peak times such as 5am or 12 am?
2
votes
1answer
170 views

Oyster card—London only?

I vaguely remember using an "Oyster card" somewhere other than London. But perhaps I am misremembering. Is there another place that uses that term for transit?
1
vote
1answer
224 views

Should I buy the 18+ Student Oyster photocard, if I travel only 10 times weekly and within only Zone 1?

I already read the official website for the 18+ Student Oyster photocard, but am still overcome by all the new details and complication. Based on the following, should I buy the photocard? Or is it ...
1
vote
1answer
132 views

Oyster Caps - Zone 1-2 Cappted travel with Single Ticket ontop

Can someone please explain this? I did one journey from Zone 8, and the rest of my time was spent in Zones 1-2. I have a 16-25 Railcard on my Oyster so the Zone 1-2 cap is £4.35 and the zones 1-8 is £...
0
votes
0answers
95 views

TfL says I must purchase a new Oyster card after failing to collect Auto top-up

I just checked my Oyster card online that I haven't used in a while and the 'Manage Auto top-up' page says: Your last Auto top-up request has not been collected. This may be due to a technical ...