Questions tagged [overbooking]

The practice of selling more goods or services than are expected to be available, usually in anticipation that some of those so entitled will cancel or fail to attend and thus supply will be more fully utilised.

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66
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4answers
8k views

What rules govern forced removal from flights (due to overbooking)?

I was recently surprised to see a man roughly and forcibly physically removed from an overbooked flight by three police officers because his flight was overbooked. He was reportedly a doctor who ...
20
votes
5answers
5k views

What is overbooking (of flights), and why do airlines all seem to do it?

I know that they want to "fill every seat." If you take this LITERALLY, then you'd want to overbook, because of the statistical percentage of "no shows." That, of course, leads to "bumping" when more ...
13
votes
4answers
2k views

Can you be involuntarily denied boarding if you already checked in AND already have your seat assigned?

Some companies allow you to check-in online prior to the flight, assigning you the seats. Is it still somehow possible to be involuntarily bounced, despite having already checked in and already ...
36
votes
7answers
11k views

Why would an airline put 15 passengers at once on standby?

I've checked into a flight this morning with Delta, only to see a dreaded "Seat At Gate" message on my boarding pass. I am aware that airlines routinely overbook their flights, so normally I'd expect ...
11
votes
2answers
834 views

Choosing seats when checking-in online if all normal economy seats are occupied

Flying some airlines such as KLM you can only choose seats for free while checking-in online on the day before. The economy seats in KLM's case are divided in normal, favourite, extra legroom and ...