Questions tagged [lufthansa]

Deutsche Lufthansa AG, the flag carrier of Germany and the largest airline in Europe. Member of the Star Alliance.

Filter by
Sorted by
Tagged with
54
votes
6answers
14k views

Moscow (DME) airport arrival 23:55. My Russian visa becomes valid at midnight

I am flying from Munich to Moscow on Lufthansa and the scheduled arrival time for my flight is at 23:55 on August 7th. However, the entry date on my Russian visa is August 8th. So I have a 5 minute ...
26
votes
2answers
4k views

Can I recover cost for being denied entry in a country. Flight, Hotel or even transfer money

Me and my family, my wife my son aged 11 and daughter aged 9 travelled via Germany from UK to Tunisia for a 8 night holiday. We all hold UK passport therefore no visa is required. Hotel and transfer ...
18
votes
6answers
18k views

Row 60 on Lufthansa Airbus A380-800

I have a 10+ hours trip in an Airbus A380-800, and I noticed the seat 60A was available at check-in time. The layout of the plane looks like this: I took this seat, based on the natural idea that it ...
16
votes
4answers
6k views

Should I carry my passport for a domestic flight in Germany

I am a foreign national having a German residence permit. I have to catch a domestic flight operated by Lufthansa to Munich from Hamburg and back. Unfortunately, my passport is with the UK consulate ...
16
votes
1answer
3k views

Possible reimbursement for missed connection due to gate change

I was traveling from Chicago (ORD) to Mumbai (BOM) with a connection at Frankfurt (FRA). The layover was a little less than 4 hours at FRA. I had a boarding pass with no gate assigned (this is quite ...
15
votes
2answers
2k views

Online check in before the time allowed

I will be flying on Lufthansa and the policy is check-in opens 23 hours prior to the flight. However, I went to familiarise myself with the procedure and found that I could access and do online check-...
14
votes
5answers
6k views

Does Lufthansa weigh your carry on luggage?

I will soon be travelling to Europe, flying Lufthansa, and was wondering about the weight of my carry-on luggage. In my experiences of travelling in Asia, I've never had my carry-on bag weighed, even ...
14
votes
4answers
9k views

Lufthansa denied boarding after coming from another delayed Lufthansa flight for 5 minutes

Travelling from place A to B with Lufthansa with intermediate stop in Frankfurt (F). We started on time from A. Expected wait time in F, 1.5 hours. The flight from A to F was bumpy and the pilot chose ...
13
votes
1answer
2k views

Skipping a Lufthansa train connection

I'm traveling from Kassel to Boston. Starting at QKL (rail from Cologne then flight from Frankfurt) is MUCH cheaper than simply flying from Frankfurt. Can I use that day's Rail&Fly to go direct ...
12
votes
6answers
7k views

Layover in Frankfurt for 1h40m - is it enough? What happens otherwise?

I have a flight from Stuttgart to Frankfurt whose ETA at Frankfurt is 9:10. I have a connecting flight from Frankfurt to Chennai at 10:50. Both the flights are booked as part of the same ticket. So, ...
11
votes
3answers
10k views

How strict is Lufthansa about pet carrier dimensions?

The Lufthansa web site says that in-cabin pets must weigh less than 8 kg (including the carrier) and the maximum dimensions of the pet's carrier are 55 cm x 40 cm x 20 cm (21.7 inches x 15.75 inches x ...
10
votes
4answers
34k views

Does Lufthansa allow you to choose seats for free during checking-in online?

When I booked my flight with Lufthansa, an early seat reservation was available for an extra fee. But I did not want to pay extra so I just skipped this step. Is it possible for me to check-in ...
10
votes
1answer
1k views

Are airlines obliged to notify ticket cancellations due to no-shows?

I have had a long dispute with Lufthansa Airlines for 6 months now. The airline canceled the return ticket of a child in the 3 return tickets we bought (2 adults, 1 child). The child was already ...
9
votes
3answers
1k views

Is the possibility of a cabin sized trolley bag being damaged when checked in high?

I have with me a cabin sized trolley bag which will contain some razors, knifes, scissors, chocolates and some dresses. So obviously I cannot take these with me as cabin luggage on Lufthansa as per ...
9
votes
2answers
4k views

Changing planes at Frankfurt

I am planning a trip to Rome, Italy from Bangalore, India. Looking at the flight tickets, it will be 30% cheaper for me to book the Bangalore-Frankfurt and Frankfurt-Rome legs separately rather than ...
8
votes
4answers
28k views

Lufthansa connecting flight at Munich, only 45 minutes in between. Will I be able to make it?

I bought a single ticket from Lufthansa, of Mumbai to Paris. My first flight (LH765) lands at 5:55am at Munich, from where I have another Lufthansa flight (LH2226) to Paris at 6:40am. This is a single ...
8
votes
1answer
1k views

Purchasing a ticket for someone else in another country?

So this is the first time any of us have ever been through a travel scenario such as this. Right now, I'm in Egypt with my mother. We found a trip we agreed on (Lufthansa throughout), but we don't ...
8
votes
1answer
4k views

Expiry of Miles & More (Lufthansa/Swiss) frequent traveler loyalty program award miles?

Since I'm flying regularly with Star Alliance, I joined their frequent flyer program Miles & More. There, you can earn two different kind of miles, status miles and award miles. The status miles ...
8
votes
2answers
602 views

Lufthansa Rail and Fly to outside of Germany?

I have a question about Lufthansa's Rail and Fly. Is it possible to take a German trains (e.g. ICEs) from an airport in Germany say Frankfurt to outside of Germany say Zürich?
8
votes
1answer
292 views

First time travelling alone - transit Munich airport, terminal 2

I am 13 and it will be my first time travelling alone. I have a few questions related to my transit flight. I am flying from Dublin->Munich->Sofia(Bulgaria) and I have my layover in Munich airport so: ...
8
votes
2answers
382 views

Travelling to Tunisia from Manchester airport connecting in Frankfurt

I am going to Tunisia in January, I fly with Lufthansa from Manchester airport stopping in Frankfurt for 50 minutes connecting to another Lufthansa flight and then onward to Carthage in Tunis. My ...
7
votes
2answers
3k views

My Lufthansa boarding pass mentions “Waiting List” instead of my seat number. What does that mean?

When trying to check in online for a Lufthansa flight I see the following warning after completing the process: Unfortunately we can accomodate you on our waiting list only. This is quite ...
7
votes
2answers
850 views

Flight LH 8371 appears on flight trackers but not anywhere on the Lufthansa website. Why?

Searching for HYD-SHJ flights on the Lufthansa site doesnt yield results, nor does tracking the flight on Lufthansa. But the flight shows up on flightstats and other trackers. Any clues as to why?
7
votes
1answer
2k views

Lufthansa - Rail & Fly at Frankfurt Airport

I am arriving at Frankfurt International Airport Terminal 1. I have a Rail&Fly ticket in co-operation with Deutsche Bahn. I would like to know where I should collect my luggage. The last time when ...
7
votes
1answer
2k views

Booked a ticket on Lufthansa two weeks ago, credit card not charged yet

I booked a ticket on Lufthansa website to weeks ago, my flight will be next November. I got a confirmation code and an eticket number. Until now the price of the ticket was not charged to my credit ...
7
votes
2answers
1k views

How to change my loyalty program online before check-in?

I have made a booking with Lufthansa and initially listed my Miles & More account for credit of eventual miles gained. However now I want to credit the miles that will be gained from the flight to ...
7
votes
1answer
323 views

Connecting Jet airways flight Mumbai to Jaipur, after flying in from Frankfurt. What would be the luggage allowance?

I am flying by Luthansa from Frankfurt to Jaipur, where Frankfurt to Mumbai is Luthansa flight with 23 kg checkin allowance and from Mumbai to Jaipur, I have a connecting Jet Airways flight, which is ...
6
votes
2answers
3k views

Will a self service check-in machine know that I have connecting flights and transfer my luggage?

I have a connecting flight from Hamburg through Frankfurt with Lufthansa. I have only 45 minutes to catch the other flight. Usually when the check-in is done in person, I can say that I have a ...
6
votes
2answers
22k views

One hour Lufthansa transit time in Frankfurt from Bangalore to Dublin

I have bought a ticket to travel from Bangalore (India) to Dublin (Ireland) via Frankfurt (Germany). Both of the flights is of Lufthansa and as a part of the same ticket. The transit time I will have ...
6
votes
3answers
183 views

Why do some airlines charge more for break journeys

I am planning to visit Atlanta in the US from Munich. I also have a friend of mine in Toronto and I see Air Canada and Lufthansa do have halts at Toronto on the way to Atlanta or back to Munich. Air ...
6
votes
1answer
1k views

Flying on an Lufthansa ticket but can't get Miles & More points, what's going on?

I bought a Premium Economy (class N) return ticket from Sydney to Frankfurt on the Lufthansa site. The last leg is a Lufthansa flight (LH9780) but the flight was operated by Singapore Airlines. This ...
6
votes
2answers
2k views

Possible to check in luggage previous night of travel at Stuttgart - Lufthansa

I have a connection from Stuttgart-Frankfurt and then Frankfurt-Chennai. The first flight is at 8:30. I was going through the Lufthansa airline website and found that they offer an option of checking ...
6
votes
3answers
637 views

Request an earlier flight if original flight is overbooked at the airport?

This has now happened twice to me. As a result of travel times etc, I have arrived considerably earlier than necessary at an airport with multiple opportunities to fly earlier than booked. ...
6
votes
1answer
129 views

Rail and Fly arrival in Frankfurt: where to pick up luggage [duplicate]

I have purchased a Rail and Fly ticket once, after I already had bought the plane ticket. I ended up picking my luggage st the normal luggage belt, and carrying it to the train station myself. ...
6
votes
1answer
110 views

Compensation for cancelled flights in EU, one booking, multiple legs

I have a question about compensation under EU laws for my flights. I booked a Lufthansa ticket to fly from Leipzig to Valencia via Frankfurt, and from Valencia to Leipzig via Frankfurt. About 5 ...
6
votes
1answer
5k views

Are Lufthansa rebooking fees per leg, per flight, or per ticket?

I have a 2-leg flight (through Frankfurt) booked with Lufthansa, return ticket (Economy Basic). The travel agent has informed me that the rebooking fee is 70 EUR. Is this per leg, or per flight, or ...
6
votes
1answer
2k views

Can I change the destination on a Lufthansa “Classic” fare?

I have Lufthansa's "Economy Classic" tickets and I can change dates on their website. It's impossible for me to contact their customer service right now. Does somebody know if I can change the route? ...
5
votes
2answers
2k views

Refused boarding with Lufthansa because I didn't have a valid return ticket. Any chance of getting my money back?

I was flying from JFK (New York) to Casablanca, Morocco on Lufthansa with my dog. The only reason I was flying on Lufthansa, is they have the best track record for handling pets out of any of the ...
5
votes
2answers
23k views

How long does it take to transfer from Terminal 3 to Terminal 1 at SFO?

In March I will be travelling with my wife from Las Vegas McCarran Int'l Airport (LAS) to London Heathrow (LHR) via San Francisco Int'l Airport (SFO.) We have recently received a unexpected flight ...
5
votes
2answers
8k views

Can I carry spare Lithium-Ion batteries with me on Lufthansa?

I am travelling from the US to India on Lufthansa. I have five spare Lithium-ion batteries, each 850mAh. Can I bring them back safely?
5
votes
1answer
294 views

can i bring 5 foot long pvc pipe on a plane? traveling with lufthansa and aeroflot

Can I bring a 5 foot long pvc pipe on a plane? It is for a pvc bow. It doesn't look like a bow and I'm not bringing arrows. If I can bring it, will I have to pay an extra fee? I'm also bringing a ...
5
votes
3answers
3k views

What fee does Lufthansa charge for taking a later flight due to missing the check-in deadline?

Next month I will be transferring through Frankfurt airport on separate tickets and there's a small chance I will miss the check-in deadline. In that scenario, what penalty would Lufthansa charge me ...
5
votes
2answers
10k views

Seat reservation for Lufthansa flight booked on United

I booked a flight through United Airlines which is operated by Lufthansa. Is it possible to select a seat in advance? When I view my reservation on United.com and click "View / Change Seats", I get ...
5
votes
1answer
3k views

What to do if airline persistently doesn't respond to complaint? [closed]

I had a problem with my Lufthansa flights, in my opinion that was completely the airline's fault. At the desk during the day of flights, they (naturally) didn't give me any proper response, just a ...
5
votes
1answer
286 views

Baggage check-in rules for Lufthansa airlines

I am travelling from Mumbai to Lafayette via Munich-Houston by Lufthansa. Do I need to claim my checked luggage to clear customs in Munich and Houston?
5
votes
0answers
165 views

Through Check-In: JetBlue → Singapore → Lufthansa [closed]

I'm booking a trip (all part of a single booked itinerary) that connects three flights, one from JetBlue, followed by a Singapore international flight, and finally a Lufthansa flight. From Singapore's ...
4
votes
2answers
6k views

Is 2 hours 20 minutes enough for a layover in Frankfurt Airport? [duplicate]

I'm studying abroad in Florence this summer and I'm trying to decide on the best layover option (flying from NYC). I've narrowed it down to Frankfurt via Lufthansa, but I'm paranoid about delays......
4
votes
3answers
931 views

How to reach Munich Hbf from Munich's Airport (Terminal 2)? Disabled person

Recently I asked here a question about reaching Marktoberdorf from Munich's Airport. @user24582 gave me very helpful information and links. I contacted Mobility service of the Deutsche Bahn and ...
4
votes
2answers
339 views

What is the policy on carrying liquor in transit through Germany?

I will be travelling from India to US on Lufthansa and have a stopover in Frankfurt. I'd like to know if I can purchase liquor in India from a duty free shop and if it would be allowed by airport ...
4
votes
2answers
2k views

Will my baggage be checked through to the destination by Lufthansa?

I reserved flights from Hong Kong to Dublin and will change planes at Munich, and when I return from Dublin to Hong Kong I will change planes at Frankfurt. All legs are operated by Lufthansa. I am ...