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Questions tagged [lost-luggage]

Questions about luggage lost or found missing during travel.

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2
votes
0answers
41 views

Baggage delayed/lost for more than 21 days - how high is the reimbursement

I flew with SAS within europe (destination was OSL) and had a connecting flight to Asia with another airline (different bookings). On my SAS flight my checked baggage was delayed and didn't make it ...
5
votes
1answer
211 views

How can luggage get lost and never recovered if it still has a bag tag?

I lost a bag on a flight from BKK -> ARN -> CPH two weeks ago. I immediately filed a report at CPH when the bag hadn't arrived after more than an hour of waiting. Since then there has been no updates ...
6
votes
2answers
428 views

Lost & Found Mobile Telepone

How do I find a lost Euro mobile phone in the USA? I do have GPS but not roaming. I have searched bins and restrooms and reported it to the police. I cannot phone my server.
3
votes
1answer
104 views

Ensuring duffel bag handles aren't caught in a conveyor belt

This website reads: Don’t Leave Any Loose Ends Be sure all of the compartments and pockets on your bag are securely zipped and fastened, and don’t leave anything hanging outside of it, such as ...
7
votes
1answer
174 views

Would a domestic airline send a delayed luggage abroad? [duplicate]

I will be flying tomorrow with Southwest, and the day after back to Europe with a different airline. I am wondering whether Southwest, should my checked-in luggage be delayed (because of them), would ...
1
vote
1answer
230 views

Lost luggage in Amsterdam Schiphol Airport with Vueling Airlines

I just had a bad experience today. This is my first trip to Europe with my parents and we arrived from Roma to Amsterdam this morning using Vueling Airlines. After I arrived at the luggage hall we ...
20
votes
3answers
2k views

What will happen if my luggage gets delayed?

I understand that if my luggage does not make a transfer on a plane, the company will deliver it to me. However what if: I am far away from the airport? Will they still send me the luggage? I am in a ...
1
vote
1answer
512 views

Why is it that the small barcode on the stickers placed on one's check-in bags generally cannot be accessed by airport staff after 72 hours?

I read on https://www.ausbt.com.au/this-simple-trick-helps-ensure-your-suitcase-arrives-on-the-belt (mirror): Even if you do attach a bingo [= small barcode sticker on one's check-in bags or on the ...
2
votes
1answer
152 views

Lost luggage compensation

I was on a flight from Moscow to Warsaw with a transit stop in Minsk, and the airlines lost my luggage. Now one month has passed, and they ignore my emails about compensation (maybe because they are a ...
5
votes
1answer
357 views

I was sold 2 flight tickets that apparently were 2 indirect flights

My mom traveled from Bucharest to Boston to visit me, on Tarom and Virgin Atlantic via London. On the way here we had some problems with check-in but she made it here and so did her luggage. She just ...
4
votes
1answer
158 views

True lost luggage - airline haggle over compensation

Few months ago, Air Botswana lost one of my luggage pieces. I have followed their terms, allowed 21 days to search for it, submitted the forms with details and list of items. They took their time ...
5
votes
2answers
191 views

Who else to contact about missing luggage?

I flew JFK-->AMS-->HER. The first leg was operated by KLM and the second by Transavia. I bought my ticket through Delta. At JFK, they checked my bag all the way to HER, even though my layover at ...
3
votes
1answer
109 views

What to do in case of an item stolen from your luggage?

I traveled recently and, already on my final destination, I noticed my camera missed from my cargo hold luggage. I called the airline company and they told me to complain to the handling company. ...
6
votes
1answer
589 views

Why didn't my snowboard bag make it on the flight at O'Hare despite me arriving over 2 hours early to the airport?

I boarded at ORD (Chicago O'Hare) for a flight to Berlin Tegel via Zurich. I had 2 normal luggage items and one oversized item (snowboard equipment), which I checked in 2+ hours before departure. I ...
42
votes
15answers
8k views

Tips to avoid forgetting a bag

I have recently left a bag behind in a train. It was a long travel day, and the last stage of it was a train ride with a change half way through. We were in a hurry to catch the connection, and were ...
6
votes
2answers
199 views

Do I have any options for getting a delayed bag back from behind customs in Montreal?

I flew into Montreal yesterday from the US, and Air Canada neglected to put my bag on the plane. They put it on the first flight today, which landed about six hours ago, and as far as I know the whole ...
7
votes
2answers
317 views

Laptop left on Emirates flight

On Wednesday, May 17, 2017, I left my laptop in back seat pocket of EK419 Business Class. I boarded In Auckland, and deplaned In Sydney. That flight continued on to Dubai, with a stopover in Bangkok. ...
31
votes
2answers
5k views

What is the probability of “true” lost baggage (never returned to owner)?

In "true" lost baggage, I mean the loss of your baggage that is, in the end, not returned to an owner and going to end up in reparation. According to the post here, the probability of the baggage ...
9
votes
2answers
219 views

Lost luggage and inability to check in luggage until final destination

I am a citizen of Kazakhstan and I have recently travelled from London Heathrow 5 to Dusseldorf, then to Moscow Domodedovo and then to Ust-Kamenogorsk(Kazakhstan). The route from LHR to DUS was ...
-3
votes
1answer
194 views

Lost my phone in Termini Station, Rome [closed]

My brother lost his phone in/near the Termini Station on Sunday, November 20th - 16:00 to 16:50. The phone's model is a one plus 3, with it being gold color at the back. Can you please check if ...
7
votes
1answer
110 views

How to process a delayed/lost baggage case?

I traveled with Flydubai today from Karachi (Pakistan) to Istanbul (Turkey). It was a transit flight via Dubai where the planes had to be changed. My wife and I were the only passengers who changed ...
3
votes
2answers
819 views

Is it possible for US Customs to hold checked baggage for a flight from US to India?

We (Indian citizens) arrived India on July 1, 2016 from the USA. However, one of our (altogether four baggage were allowed for two) checked baggage didn't arrive yet. We contacted airways and they ...
13
votes
2answers
8k views

What does the 10 digit code on luggage tags represent?

I have observed that baggage tags for commercial carriers have a 10 digit code on the bottom which appears to be a part of a universal baggage handling argot, see this picture... The number appears ...
6
votes
1answer
166 views

Contact Fisherman Guesthouse in Penang

I have to contact the Fisherman Village Guesthouse in Teluk Bahang, Penang. Unfortunately, I can not find their phone number or email anywhere. Can someone help me? (I stupidly forgot a bag there)
-2
votes
1answer
66 views

Vietnamese hat lost passing Security at DXB - 2nd March,2016 [closed]

Yesterday (2nd March) I arrived at Dubai Airport in flight EK375 from Bangkok- at 1:10 pm. I had a connection flight to Lisbon (EK193) boarding at 1:55pm. While passing the x-ray/Security on my way ...
7
votes
1answer
1k views

Compensation for denied boarding due to baggage delay

Recently, my son and I traveled from Bangkok to the US, and when boarding our connecting flight in Hong Kong we were involuntarily denied boarding because the airline could not locate my son's checked-...
15
votes
3answers
1k views

What is an effective means for complaining to an airline and having my complaint properly addressed?

A bit of context to the question: I took a flight this Saturday with Iberia and my checked-in baggage was lost. I had all my clothes there so I had to buy some and according to the Passenger Rights I'...
7
votes
1answer
306 views

Am I supposed to re-check luggage at YYZ on a flight from Europe to USA?

I traveled in June this year from Germany to US through Toronto (AC flight). I did not have to re-check my luggage (in fact this is why I did chose this flight). Yesterday, I flew again, but this time ...
11
votes
1answer
440 views

After the Evacuation - how do people get reunited with their carryon luggage?

Assume you are taking an airline flight, and the cabin starts filling up with smoke. The pilots divert the plane to the nearest suitable airport, and the flight attendants pop the doors and send you ...
3
votes
1answer
677 views

Claim for Lost and then found baggage

I am in a tricky situation. In an emergency flight, a middle-eastern airline lost my one baggage. After 21 days as their policy- they asked me to submit the documents to claim it. They were supposed ...
9
votes
1answer
813 views

Lost baggage, airline doesn't do anything

During my flight from JFK to Europe with Turkish Airlines via Istanbul 32 days ago my baggage went lost and no information about its location was available. I have also completed and sent all the ...
46
votes
3answers
6k views

Luggage was stopped by customs (we learned about it after our flight)

We have returned from Russia 4 days ago (Moscow-St.Petersburg-Prague). After we've arrived to Prague, we learned that our luggage didn't come in our airplane and was lost. Today we've received ...
8
votes
1answer
8k views

Claiming for Lost luggage when I have lost the baggage tags as well, Can I still claim?

I lost my two bags during my long (40 +hr) travel. One bag was later found but the other is still missing. The local Airline staff (Etihad) says I cannot file a claim since I lost the bag stickers. ...
8
votes
2answers
2k views

Missing baggage after connected Flight - what steps to take?

My connected flight was purchased from Air France from Paris to Vancouver. The first flight (Paris-Toronto) was operated by Air France, the second one (Toronto-Vancouver) was operated by Air Canada. ...
6
votes
2answers
5k views

Baggage didn't clear customs - how do I get it?

I was traveling from India to Saskatoon, Saskatchewan, Canada via Montreal by connecting flight. My airline's (Qatar) agent told me in India that you will get your baggage at the final destination (...
32
votes
2answers
1k views

Forgot baggage at Dubai. How to get it to Los Angeles?

Last week, I travelled via Dubai to Los Angeles. During the security checking at Dubai Airport, I was asked to remove my laptop from my bag and after that I forgot to to take it back. i realised that ...