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Questions tagged [klm]

KLM Royal Dutch Airlines (Koninklijke Luchtvaart Maatschappij), the flag carrier airline of the Netherlands. Member of SkyTeam.

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minimum connection at Schiphol UK -> AMS -> Germany

I am thinking of booking a flight from the UK to Germany, via Schiphol. The first flight is with KLM proper, and the second with KLM Cityhopper. There will be 40 minutes from the first flight arriving,...
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1answer
125 views

Why is this the exact amount of liquid on plane? [closed]

My friend recently flew with KLM and got a 86 ml water bottle and 187 ml of wine. Why those numbers? I couldn't find a reasonable conversion...
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2answers
214 views

Why can I buy luggage for my outgoing flight but not my return?

In January I am Flying: Manchester -> Amsterdam -> Quito KLM no longer include luggage from long haul so I've paid £44 for 23kg luggage. My return flight is: Quito -> Bogota -> Paris -> Manchester ...
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2answers
69 views

Are flights undertaken by GOL Transportes Aereos via KLM considered to be a single ticket / booking?

I have booked tickets from Germany to Uruguay. The major Airline for the trip is KLM. There is a stop at Brazil's Sao Paolo GRU airport from where I have a flight to Montevideo. This particular ...
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38 views

Codeshare Air France/Delta has wrong name on Delta website [duplicate]

I booked an "Air France" plane ticket, however the flight is a code share. Now during check-in they send me to the Delta website. I noticed that me (and my friends' names) are spelled incorrectly, but ...
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4answers
139 views

Transferring from a Schengen country to the UK (which is a non Schengen country) at Schiphol

I'm planning to take a flight from Milan (Italy) to Aberdeen (UK), with one stop at Schiphol. Both flights are operated by KLM and I have 1h25m available to change planes, I'm only carrying an hand ...
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0answers
181 views

Can an airline offload you for not having a visa when the destination country offers visa on arrival for your country's passport holders? [duplicate]

My son was travelling using multiple carriers from Dar-Quito via Nairobi, Amsterdam and Panama City. He had through tickets for both onward and return journeys. Ecuador issues visas on arrival for ...
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2answers
111 views

Flying from Venice to New York via Amsterdam - 50 minutes transfer time

I am Italian with an Italian passport and I've booked a ticket Venice-New York via Amsterdam. I'm reading all possible discouraging things about having only 50 minutes to catch the connection, like an ...
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121 views

KLM no-show train from Schiphol to Brussels Midi [duplicate]

I purchased a roundtrip via KLM: Flight landing at Schiphol with a continuation via Thalys train to Brussels Midi. Return trip is first the train from Midi to Schiphol and then the KLM flight ...
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3answers
172 views

Flight With KLM to Santiago with a stop in Buenos Aires

I have a flight with KLM from Amsterdam to Santiago, Chile with a stop in Buenos Aires. I am wondering how this stop affects me. I will not be transferring to another aircraft, this flight simply ...
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1answer
188 views

KLM refused luggage return during 3 day delay

I was due to fly out from Amsterdam to Nice yesterday, but the flight was cancelled by KLM. The soonest available flight they will give me is in 3 days time. I accepted that as I have no real other ...
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2answers
2k views

No-show vs cancel the flight when one-way ticket was twice as expensive

I bought a round-trip flight with KLM from Amsterdam to Toronto and already used the first part of the ticket to arrive to the destination. The ticket is not refundable. Now my plans have changed and ...
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1answer
232 views

How does KLM calculate the baggage fees when flying on a multi-airline ticket?

I bought round-trip tickets for winter holidays to Sofia, Bulgaria from Moscow, Russia with a 14-hour connection in Amsterdam, Netherlands. I want to buy an extra piece of luggage in order to take my ...
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1answer
206 views

Is it possible to exchange and board Thalys in Antwerp on a KLM flight-train ticket that starts in Brussel Midi?

I hope someone can help me. Situation: I have a KLM flight-train ticket from Brussel Midi to Amsterdam Schiphol (Thalys) to final destination (flight). I have found the information online that I do ...
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2answers
464 views

Port of Entry in United States

I am travelling from India to the United States. My final destination in the United States is Houston. But there are 2 layovers in between. So, the flight is from New Delhi to Amsterdam and then from ...
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1answer
71 views

Does a Gambian need a visa to transit Amsterdam? [duplicate]

I am a Gambian, traveling from Malaysia to Dakar, Senegal via Amsterdam and Istanbul. Do I need a transit visa for Amsterdam if the connection time is less than 24 hours?
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1answer
701 views

KLM cancelled flight and transferred us to BA, who cancelled and transferred us to Air Berlin flight that was delayed. Where to claim compensation?

We were to fly from Milan (LIN) to Bergen (BGO) via Amsterdam (AMS). The flight were to depart from Milan 17:25, and we would arrive in Bergen 22:50. The first flight got cancelled (two months ...
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1answer
163 views

Two overlapping itineraries A->B->C and B->D — how to get luggage to go from A ---> D

I was booked on a work trip that goes from the US thru Frankfurt and on to the Middle East. I had to change my plans and the cost of rebooking the ticket would have been very high, so the travel agent ...
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2answers
716 views

Choosing seats when checking-in online if all normal economy seats are occupied

Flying some airlines such as KLM you can only choose seats for free while checking-in online on the day before. The economy seats in KLM's case are divided in normal, favourite, extra legroom and ...
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1answer
737 views

Are 2:05 hours enough for a Schengen to non-Schengen transfer in Schiphol?

If everything goes according to plan, we arrive in the beginning of the July at Schiphol at 16:10 with a KL1782 from Hamburg and depart at 18:15 with a SU2695 to Moscow Sheremetyevo. Thus we have 2 ...
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1answer
230 views

Flying with fragile items on KLM

I am looking to take a few lamp shades on a KLM flight to Amsterdam and, from there, on to Delhi. Do I need permission from KLM to take them in the cabin, or I can take them with me when I board?
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1answer
168 views

How are connection complications on a single KLM+Kenya Airways itinerary handled?

Assume you book a trip from Stockholm-Amsterdam-Nairobi-Dzaoudzi (ARN-AMS-NBO-DZA) in a single booking through Kenya Airways (ARN-AMS being operated by KLM). The connection time in AMS and NBO is 1 ...
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1answer
249 views

What Gates/Wing of the Terminal at Schiphol for KLM's Alitalia Flights to Rome?

Does anyone know the typical wing of the Schiphol terminal where Alitalia flights depart for Fiumicino Airport outside of Roma?
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1answer
1k views

What to do when the KLM site mentions you can not check in online for a KLM flight

I booked a flight on the KLM site several months in advance and got the line: "U kunt niet online inchecken voor deze vlucht." (You can't check in online for this flight.) The flight is on a national ...
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1answer
374 views

Unable to check-in online KLM (AMS-IAD)

My friend who is an Indian citizen is unable to check in online in the KLM airlines website. She gets an error similar to somthing like this: Unfortunately, it is not possible to check in because ...
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2answers
727 views

Collecting on different Frequent Flyer programmes on same booking (not same flights)

I booked Delta but 2 of 3 flights are operated by Virgin Atlantic, so I cannot get miles on Flying Blue (Air France-KLM's programme) as the flight isn't operated by a SkyTeam airline. Can I collect ...
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2answers
369 views

Delta v/s United on international flight: quality v/s choice [closed]

I have two choices available for my award travel on economy class. Both cost the same taxes and fee (well few dollars plus minus) and the same amount of miles. Question is which would you use - I know ...
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2answers
7k views

What is the penalty for staying less than a minimum stay?

I have booked the following flights on KLM: Buenos Aires - Amsterdam fri 4 nov 16 Amsterdam - Barcelona wed 9 nov 16 Barcelona - Paris wed 16 nov 16 Paris - Buenos Aires ...
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1answer
920 views

I want to know if I need airport transit visa [duplicate]

I have a Ugandan passport and i will be traveling from Dubai to Mexico via armsterdam very soon. So do I need a transit visa
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1answer
111 views

Duplicate Booking [closed]

How can I get a waiver for duplicate booking? Waiver code is badly needed because want to get a refund for the amount that she pay for the reservation with KLM.
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1answer
1k views

Can I take an earlier Thalys train from Schiphol when travelling on a KLM flight-train ticket?

Situation: I have booked a ticket with KLM that combines a flight to Schiphol with a Thalys train to Brussels. The transfer time at Schiphol is 1 hour and 43 minutes and it was not possible to book ...
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3answers
514 views

At Schiphol, is 1 hour 50 minutes enough time to transfer to KLM Cityhopper from EasyJet?

I'm flying into Schiphol at 2:30 pm on Monday April 18th via Easyjet from Prague. Then I'm hoping to fly out on a KLM Cityhopper flight at 4:20pm to Newcastle. That leaves me 1 hour 50 minutes for ...
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1answer
1k views

Traveling Amsterdam-Brussels with KLM ticket on Thalys: When / where does my ticket get stamped? [duplicate]

I am re-posting this question, because it was marked as duplicate. However, the other ask-and-answers did not address my key question: Where/when during the Thalys ride does the ticket get stamped? ...
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1answer
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Traveling Amsterdam-Brussels with KLM ticket on Thalys - When / where does my ticket get stamped?

I purchased a ticket to Brussels via Amsterdam on KLM, with the Schiphol to Brussels-Midi portion on the Thalys. The return portion of my itinerary is on Air France several days later. This was done ...
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1answer
616 views

Can KLM Checked-in baggage be **not suitcase**?

Can KLM checked-in baggage be not suitcase ? I've found that in rules it's called "suitcase": Check-in baggage: 1 suitcase* of max. 23 kg / 50 lbs So far I was mostly flying with "Star Alliance" ...
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3answers
9k views

What is the size limit of the accessory bag on KLM flights?

While trying to figure out the baggage regulations for my next flight (KL 897 Amsterdam -> Beijing and the KL 898 back), I looked for what I'm allowed to transport (standard Economy). What I could ...
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1answer
462 views

Can Syrian citizens transit the Schengen area without a visa? [duplicate]

I have a plan to travel from Doha to Moscow using KLM airlines with transit 2 hrs in Amsterdam, the Russian embassy has already issued a tourist visa and posted it on my passport. My question, since ...
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1answer
186 views

Long time transit in Schiphol - will I need to collect my bag?

I have aprox 20 hours transit in Amsterdam schiphol. My plan is to visit centraal amsterdam and book one night room in a hotel. I have two main question; 1) Will I be able to collect my boarding for ...
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1answer
355 views

Travelling from Vancouver to Budapest via Amsterdam (connecting flight); do we go through Dutch customs or just transit?

We are flying from Vancouver YVR to Amsterdam AMS and onto Budapest BUD with KLM. Do we go through customs in AMS or just transit the airport?
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2answers
4k views

Can I skip my train leg booked with a KLM flight?

I have a flight booked form Cairo to Amsterdam Schiphol via KLM and then a Thalys train from Amsterdam Schiphol to Brussels. As Brussels is not my final destination anyway I want to intentionally skip ...
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1answer
848 views

Changing a flight from a layover to a stopover

I have a flight booked with KLM from New York (JFK) to Cape Town (CPT) in middle-late December. This flight includes a 3-hour transfer at Schiphol Airport (AMS) in Amsterdam. Recently my schedule has ...
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1answer
2k views

Am I allowed to carry a microscope from Canada to a country that is a EU member?

I use the microscope as an amateur biologist. I usually travel with KLM airlines, but I could travel with any company if needed. I did not find anything that could interdict one to carry a microscope ...
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1answer
1k views

Cancelling Connection flight [duplicate]

I'm traveling with KLM from Chicago via Amsterdam to Frankfurt. I decided spontaneously to stay a few days in Amsterdam. Therefore I wanted to cancel my connection flight, but the KLM website says I'...
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1answer
297 views

What does BAG at the beginning of KLM Royal Dutch Airlines' Customer and Product Record mean?

As in: --- BAG --- CUSTOMER AND PRODUCT RECORD 1 LASTNAME/FIRSTNAME ... Does it mean something like Beginning of Document? I think that they are using standardized coding for this information; ...
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1answer
223 views

Which airplane of the KLM flew from PBM to AMS on January 19th 1991?

For quite some time I log the planes I travel on. I would very much like to log planes I took before I start logging plane registration numbers. Is there any way to know which Boeing 747-300 I ...
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1answer
4k views

KLM stopover for 75 USD — how does it work?

My KLM booking says: Minimum Stay The minimum stay requirement is 4 day(s) or your stay must include a Sunday. Stopover Stopover is permitted at a fee of 75 USD. My questions: Is it 75 USD to ...
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1answer
2k views

Travel charger usage on the plane (KLM)

Has any had any experience of charging mobile devices on the plane? I am catching a flight to NY from London (KLM/Delta Airlines) and need to be entertained using my phone. I wonder how I can manage ...
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1answer
4k views

Can I pick up my luggage between flights with the same company?

I have a flight from Madrid to Aalborg with a stop in Amsterdam. The connection time betweeen the flight from Amsterdam and Aalborg it´s 1 hour and a half. The thing is that I want to stay in ...
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1answer
223 views

Which has better in-flight entertainment for a 7-year old and a 4-year old? KLM or Emirates?

Which has better in-flight entertainment for a seven-year-old and a four-year-old? KLM or Emirates?
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2answers
1k views

Airport transit in Amsterdam

I am planning to go to Gerrmany and going to book a ticket soon. I want to fly from Jakarta to Stuttgart with KLM, I'm wondering if I need to take my baggage and re-check it during my transit in ...