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Questions tagged [kiwi]

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4 votes
0 answers
251 views

Denied check-in on a code-shared flight of IsrAir and SmartWings: where to complain?

I am traveling with a Kiwi.com-booked trip from CDG->PRG->TLV (and then back). The first segment was run by Czech Airlines and went fine, the second segment was provided by Israir (but operated ...
Vadim Kantorov's user avatar
6 votes
3 answers
2k views

Where can I get layover insurance?

People have told me several times that I should just buy "insurance" to secure flights with layovers from different airlines, so I don't have to be terrified my whole holiday that I will get ...
JohnBig's user avatar
  • 441
15 votes
3 answers
4k views

What potential issues may arise from using the Kiwi online travel agency?

I added an answer mentioning the Kiwi online travel agency. I received some feedback that it may not to be the best online travel agency in the world. What potential issues may arise from using the ...
Franck Dernoncourt's user avatar
5 votes
1 answer
496 views

Flight is rescheduled and no compensation is offered, I can't make it to my connecting flight

I booked a flight through Kiwi (travel agency) from Greece to India through Abu Dhabi on May. My flight changed its schedule, now I cannot make it to my connecting flight. The travel agency proposed ...
SickOfBullsh1t's user avatar
2 votes
1 answer
494 views

Passenger rights for canceled multi cities flight

I booked a multi-cities flight back in Jan 2019 for a travel plan at the end of July 2020. It was all in one itinerary but with 3 airline companies and total 4 cities, 10 flights. I purchased 3 such ...
Daisy's user avatar
  • 21
3 votes
1 answer
412 views

Booked a trip on Kiwi: one of the flights was cancelled, alternatives don't fit me. What are my rights?

I booked a trip on Kiwi (4 flights): Zurich > Oslo, Oslo > Tromso, Tromso > London, and London > Zurich The last leg was cancelled. They suggest alternatives but there all very unpractical. Other (...
John's user avatar
  • 536
24 votes
5 answers
10k views

What does the "Kiwi.com Guarantee" cover?

Kiwi.com sells different kinds of connecting flights: "Connection protected by the carrier" These are the same as on any online travel agency: they include the usual support of the airline as ...
Carl's user avatar
  • 12.4k