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Questions tagged [iberia]

The flag carrier of Spain. Member of Oneworld.

6
votes
1answer
140 views

Folding bicycle on Iberia/Level - would I be charged as if I'm taking a normal bicycle?

Iberia says they will charge US$75 to take a bicycle from BOS to BCN, but the text shows that they have not considered folding bicycles. I wrote to them asking (providing weight and measurement) but ...
4
votes
2answers
156 views

International fight cancelled due to technical issue: what are my rights?

I had a flight from New-York to Tel-Aviv with a layover in Madrid on Sunday 9pm (EST). I booked my tickets through Iberia, but the flight between TLV and Madrid were operated by ElAl. Due to a ...
6
votes
1answer
1k views

Airline asking for power of attourney before paying compensation

My partner and I (both based in the UK) were delayed on a recent flight to Spain with Iberia airline. After a lot of back and forth communication between my partner and Iberia, they have agreed to ...
4
votes
1answer
850 views

How do I find the El Al and AA equivalent booking reference for an Iberia-managed reservation?

I have booked a reservation with Iberia. It is ticketed and paid for, and contains flights with El Al, BA, AA, and Iberia. The flights on IB and BA can be changed on the BA or IB sites with the ...
8
votes
1answer
1k views

Flight cancellation luggage

I booked a ticket from Amsterdam to Philadelphia. This was a direct flight from American Airlines. This ticket got cancelled today and rebooked by American Airlines. I'm traveling one day later (...
6
votes
2answers
923 views

Business class on Iberia / Canadair RJ 1000

I plan to travel from Bologna (BLQ) to Madrid (MAD) with Iberia flight 8783 later this year. I can have business class tickets, so I have looked at the airplane scheduled (a Canadair RJ 1000 ...
21
votes
1answer
3k views

Iberia changed my flight and I now have a 24+ hour layover in Madrid, what are my rights?

I have been researching this for some time now, but can't seem to find a definite answer to my worries. In May '15 I booked a ticket through a travel agent for the trip: Rio de Janeiro-->Madrid, ...
15
votes
3answers
1k views

What is an effective means for complaining to an airline and having my complaint properly addressed?

A bit of context to the question: I took a flight this Saturday with Iberia and my checked-in baggage was lost. I had all my clothes there so I had to buy some and according to the Passenger Rights I'...
2
votes
1answer
2k views

Flying with Iberia, can I carry both a piece of hand-luggage and a backpack?

okay yesterday i asked a question about how to carry my passport. i got so many suggestions, that i went and bought one bag but after i showed it to you, you told me it is still not secure. so i ...
4
votes
5answers
2k views

Airplane Seats and overhead storage

I am planning to travel from Madrid to Mexico City on IB6409, and I want to choose a seat with lots of leg rooms, I think they're called bulkhead seats, the seats that are next to the emergency exit. ...
1
vote
1answer
2k views

How can I change my FF number on Iberia/British Airways to American Airlines?

I booked a flight from Buenos Aires to London through Iberia (one of the legs is via British Airways). When I get to fill my personal information, the frequent flyer number is already filled with my ...
28
votes
1answer
1k views

What rights do we have after being 'abandoned' in Guatemala during a technical stop?

We flew Barcelona-Managua return with Iberia this July/August. At Barcelona we were given boarding passes for changes of plane in Madrid and San Salvador. When we arrived in Guatamala we were told ...
24
votes
3answers
19k views

Not flying the first leg of the journey – Company cancels the second-leg ticket

I've a friend that booked a round-trip journey. He booked A-to-B and B-to-A. Somehow he needed to be earlier at location B, so he took a train and did not take the flight from A to B. When he went to ...