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Questions tagged [iberia]

The flag carrier of Spain. Member of Oneworld.

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Unfairly charged by Iberia: what recourse do I have?

Iberia has unfairly charged me 60 euros of cancellation fees, directly contradicting their earlier promise, and their website does not have obvious ways to complain. What recourse do I have? Details: ...
Szabolcs's user avatar
  • 2,510
1 vote
3 answers
470 views

Is there any way to avoid paying a large fare difference when changing an Iberia flight due to COVID-19?

I am on vacation in Spain, and several months ago booked to fly home (MAD->MSP) with Iberia. Unfortunately, I contracted COVID-19 while on vacation and am currently in quarantine. I feel fully ...
Joe's user avatar
  • 443
1 vote
2 answers
554 views

Missed connection & long delay on an Iberia/American flight from US to Spain. Am I entitled to compensation?

Today I was scheduled to fly MSP->CLT->MAD. The flights were operated by American, but I booked with Iberia, and the flight number I received for the transatlantic portion was an Iberia flight ...
Joe's user avatar
  • 443
3 votes
1 answer
2k views

Connecting flight and checked luggage with Iberia

Next week I will fly by plane for the first time. I have checked baggage in my itinerary and it says it applies to PRG - SDR. However, there is a transfer in madrid. The itinerary says I should arrive ...
struct's user avatar
  • 133
1 vote
1 answer
300 views

My Iberia flight was cancelled, what are my options?

I am planning to travel from Portugal to Norway in June, and I have booked the return flight from Bergen, Norway to Lisbon, Portugal through Iberia. The booking actually consists of two flights, one ...
Antoine Aubry's user avatar
0 votes
1 answer
186 views

Connections in Lisbon and Madrid for a Schengen flight - is 1hr too short if I don't have an EU passport?

I have two potential flights from Porto to Naples and I'm trying to see if the layovers are too short. The first option is on TAP Air Portgual from Porto to Naples via Lisbon. I have a 55 minute ...
encee's user avatar
  • 155
4 votes
1 answer
169 views

Do I need return flight proof in order to board from Madrid to Montevideo with Iberia?

I'm French and am gonna travel soon from Madrid, Spain to Montevideo, Uruguay with the Spanish air company Iberia. I know that some companies require from their costumers to show a proof of the return ...
Eliasse's user avatar
  • 203
6 votes
1 answer
231 views

Folding bicycle on Iberia/Level - would I be charged as if I'm taking a normal bicycle?

Iberia says they will charge US$75 to take a bicycle from BOS to BCN, but the text shows that they have not considered folding bicycles. I wrote to them asking (providing weight and measurement) but ...
WGroleau's user avatar
  • 9,582
4 votes
2 answers
294 views

International Iberia flight cancelled due to technical issue: what are my rights?

I had a flight from New-York to Tel-Aviv with a layover in Madrid on Sunday 9pm (EST). I booked my tickets through Iberia, but the flight between TLV and Madrid were operated by ElAl. Due to a ...
solalito's user avatar
  • 427
6 votes
1 answer
6k views

Airline asking for power of attourney before paying compensation

My partner and I (both based in the UK) were delayed on a recent flight to Spain with Iberia airline. After a lot of back and forth communication between my partner and Iberia, they have agreed to ...
Riot's user avatar
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3 votes
1 answer
3k views

How do I find the El Al and AA equivalent booking reference for an Iberia-managed reservation?

I have booked a reservation with Iberia. It is ticketed and paid for, and contains flights with El Al, BA, AA, and Iberia. The flights on IB and BA can be changed on the BA or IB sites with the ...
SE is Evil - Support Monica's user avatar
9 votes
1 answer
4k views

Flight cancellation luggage

I booked a ticket from Amsterdam to Philadelphia. This was a direct flight from American Airlines. This ticket got cancelled today and rebooked by American Airlines. I'm traveling one day later (...
Markinson's user avatar
  • 1,003
6 votes
2 answers
1k views

Business class on Iberia / Canadair RJ 1000

I plan to travel from Bologna (BLQ) to Madrid (MAD) with Iberia flight 8783 later this year. I can have business class tickets, so I have looked at the airplane scheduled (a Canadair RJ 1000 ...
Carlo's user avatar
  • 256
21 votes
1 answer
4k views

Iberia changed my flight and I now have a 24+ hour layover in Madrid, what are my rights?

I have been researching this for some time now, but can't seem to find a definite answer to my worries. In May '15 I booked a ticket through a travel agent for the trip: Rio de Janeiro-->Madrid, ...
Laura's user avatar
  • 211
17 votes
3 answers
1k views

What is an effective means for complaining to an airline and having my complaint properly addressed?

A bit of context to the question: I took a flight this Saturday with Iberia and my checked-in baggage was lost. I had all my clothes there so I had to buy some and according to the Passenger Rights I'...
S -'s user avatar
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2 votes
1 answer
2k views

Flying with Iberia, can I carry both a piece of hand-luggage and a backpack?

okay yesterday i asked a question about how to carry my passport. i got so many suggestions, that i went and bought one bag but after i showed it to you, you told me it is still not secure. so i ...
sarah's user avatar
  • 633
4 votes
5 answers
3k views

Airplane Seats and overhead storage

I am planning to travel from Madrid to Mexico City on IB6409, and I want to choose a seat with lots of leg rooms, I think they're called bulkhead seats, the seats that are next to the emergency exit. ...
Tal's user avatar
  • 41
1 vote
1 answer
3k views

How can I change my FF number on Iberia/British Airways to American Airlines?

I booked a flight from Buenos Aires to London through Iberia (one of the legs is via British Airways). When I get to fill my personal information, the frequent flyer number is already filled with my ...
cazala's user avatar
  • 111
29 votes
1 answer
1k views

What rights do we have after being 'abandoned' in Guatemala during a technical stop?

We flew Barcelona-Managua return with Iberia this July/August. At Barcelona we were given boarding passes for changes of plane in Madrid and San Salvador. When we arrived in Guatamala we were told ...
Ian Latham's user avatar
24 votes
3 answers
22k views

Not flying the first leg of the journey – Company cancels the second-leg ticket

I've a friend that booked a round-trip journey. He booked A-to-B and B-to-A. Somehow he needed to be earlier at location B, so he took a train and did not take the flight from A to B. When he went to ...
user13817's user avatar
  • 542