Questions tagged [hotels]

For questions related to "hotels" specifically rather than "accommodation" generally. See also the "hostels" tag.

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5
votes
0answers
102 views

Booking date change difficult due to technical problems, who is liable? [closed]

Short version: I tried to shorten an existing hotel reservation, booked and prepaid through a large travel site, a day before the "free change/cancellation" period runs out. They tell me the hotel has ...
2
votes
1answer
214 views

How do stained bedclothes affect the nightly price? [closed]

I stayed at a Hilton Garden Inn in Canada for 1 night at $150 CAD pre-tax. Shortly after my late arrival around 23:00 local time, I spotted some small red (not sure if this were blood) and orange ...
1
vote
0answers
91 views

How long can I extend a hotel stay? [closed]

I have a guest that wants to keep extending his stay, What are the guidelines for extending a stay in a hotel in Michigan?
3
votes
1answer
159 views

Below standard baby crib

Recently, I went to a hotel in Switzerland. I phoned weeks in advance to make sure they had a baby crib for my 5 month baby. They told me “Sure”. When we arrived in the room, the crib was so old and ...
1
vote
1answer
252 views

Can a hotel charge me for reservations a year later if I signed up on a waiting list?

Last year (2017) my husband and I went to a blues festival in West Helena AR. It was last minute and we had an incredibly hard time finding somewhere to stay (Helena AR is a small town.) After trying ...
8
votes
1answer
1k views

Towel heater switch

What are these switches that are meant to move horizontally? Last time I had one was some years ago in Sweden, and it was pretty straightforward I guess. Now, in Germany, I am not sure if am taking ...
2
votes
1answer
307 views

Two adults staying in a room that says “one adult” on the reservation [duplicate]

I am traveling for work. My company sent me my hotel reservation. It says "one adult" on it. I am bringing my wife. Do I need to sneak her into the room, or will I be fine?
22
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2answers
3k views

Is it a reasonable assumption that larger US hotels will have laundry facilities?

I'm travelling to the US and staying in a hotel in a tiny town in Utah round about the time I'd need to do laundry. I looked through the hotel amenities to see if it has guest laundry facilities, and ...
1
vote
1answer
256 views

Why would a hotel room shoot up in price at the start of the year?

The Varsity Hotel (Cambridge UK) has pretty standard rates for the next 3 months (£275 apart from Saturday night and the odd day when some event must be happening), but searching ahead into the new ...
4
votes
1answer
392 views

In the context of hotels, what's a “purser”?

In the Winter Package hotel offer, one service provided to Horizon Club members is a "Purser service", without any explanation of what a purser is. Wikipedia's article on pursers only talks about ...
0
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1answer
94 views

Using airline FF program shopping button (Chrome) on hotel websites - Double-dip?

asking if anyone tried this. Talking about Shopping button extensions from FF programs (AAdvantage eShopping, United MileagePlus etc.) They sometimes have hotel websites possible for mileage ...
1
vote
1answer
309 views

Hotel in Vegas did not charge my card

I booked a hotel in Las Vegas through booking.com. They immediately charged me for the first night. At check in they charged me for the full stay + security deposit. However, on checkout, they did ...
4
votes
2answers
119 views

Old Marriott Gold perks after SPG/Marriott account merger

Last year, I acquired Starwood (SPG) Gold through staying a bunch of nights at SPG properties. When I linked my account with Marriott, I was comped to Marriott Gold, which provides a series of very ...
0
votes
2answers
83 views

Electronic Map with Lodging pricing

A wedding in Jamaica will be at the booked Prospect Plantation Villas. Is there a method or web services that map nearby accommodations? The goal is to be as close as possible (walking distance) to ...
10
votes
1answer
429 views

Can I transfer my hotel reservation?

I booked a hotel for a conference visit in Barcelona. Although I have the appropriate visa for Spain, my passport is at the UK embassy due to a visa application that is taking much longer than the ...
1
vote
1answer
429 views

Denied check-in with a paid reservation, what can we do? [closed]

We made this reservation at booking dot com, with all money paid. At that day, we arrived at 8pm at the property, the property owner insisted that we arrived late and refused to check us in. ...
66
votes
6answers
38k views

In US hotels, what happens if you skip checkout and just leave the hotel?

Every time I check out of a hotel, they ask me if my stay went fine, let me review my incidental charges and ask if they should charge the credit card used to check in. But what if I simply walk out ...
14
votes
2answers
8k views

Why do US hotels sandwich the blanket between two sheets instead of putting it inside a duvet?

Every US hotel I've stayed in so far sandwiched the blanket between two sheets, instead of putting it inside a duvet cover (example of what I'm talking about) like most people do at home. The first ...
5
votes
1answer
1k views

Does a visitor to someone already staying in a hotel have to pay the city tax?

Imagine person A is staying in a hotel in Paris for a month. During this month, a friend, person B, comes to visit person A for 10 days and stays in the room A is staying in. The hotel is fully aware ...
2
votes
1answer
121 views

What is a typical room cleaning tip in Montreal?

This fall, I will be traveling for work and staying in a relatively nice hotel in Montreal for six nights. I've never stayed this long in a hotel before. Is a tip for room cleaning expected in ...
5
votes
1answer
190 views

Cancellation fee for a hotel in Austria booked via phone call

I booked a room at a hotel in the Austrian Alps (I hadn't paid for the room, nor did I give them any credit card details at the time of booking). However 2 days after making the booking I informed ...
13
votes
2answers
3k views

Does Newark (EWR) have a hotel actually in the airport?

Does Newark (EWR) have a hotel actually in the airport? Perhaps in Terminal B? (Interestingly, I just could not find this information, despite knowing how to use a browser/google.) Failing that, ...
5
votes
0answers
190 views

Moved from room after bad insect bite, but what about the next guy? [closed]

I am staying in a hotel in Genova for three more nights. The hotel is prepaid by my grant, and leaving is something I don't want. Last night an insect bit me, and for the first time in my life I got ...
77
votes
6answers
28k views

My hotel “blocked” 5,000 dollars when I arrived and now is taking again the money

I'm staying in San Francisco for 2 weeks. When I arrived I gave my European debit card to the hotel, and they (at least, I thought so) withdrew the 5,000 dollars I owed them for the whole stay. ...
0
votes
1answer
5k views

Can you use a student ID to check in at a hotel?

Out of curiosity, can you use your college ID as a form of identification when you're checking into a hotel? Or are there certain specifications for IDs that can be used for that?
1
vote
1answer
1k views

Travelling as unmarried couple in Indonesia [duplicate]

My girlfriend and I are travelling to Jakarta, Yogyakarta and Bali this month and we will share the same room throughout the trip. We are both Chinese citizens. Recently I have seen news reporting ...
69
votes
4answers
24k views

What is a “French bed room” in German hotel terminology?

I have booked a hotel room in Germany. On the reservation confirmation, it says: Room category: 1 × French bed room non-smoking What is a French bed room?
2
votes
1answer
470 views

Hotel doesn't say “No Visitors,” but reviews do. What should I do? [duplicate]

I have NEVER in my life stayed in a hotel where it said visitors are not welcome. I am going to NYC, and my friend wanted to visit me, not spend the night. We have done this before at another hotel, ...
4
votes
0answers
261 views

Hotel bill dispute [closed]

I booked a hotel room in the Netherlands for 2 nights. The hotel was a pay-at-the-property hotel, and didn't need credit card details. Before I arrived I added an extra day over the phone. Upon ...
2
votes
1answer
6k views

Is it mandatory to show my credit card upon my arrival at hotel booked using Booking website?

My cousin is going to book a room for me in Istanbul using his Mastercard. I've heard that the hotel may ask me to show the credit card with which the payment was made. If the cost of the hotel is ...
5
votes
3answers
494 views

Being charged for an automatically cancelled reservation in the US

About two months ago I made a reservation for a US hotel through Booking.com, using a prepaid credit card. The hotel tried to check my card on May 19th (past the free cancellation period, which was ...
1
vote
0answers
123 views

Is there a law against hotels denying guests to have visitors [duplicate]

I've been staying at a hotel for a few weeks now. When I checked into the room the clerk at the desk said that I can't have visitors. A few days later a gentlemen came to ask about something and said ...
0
votes
1answer
212 views

When staying in a US hotel, should I tip the housekeeping? [duplicate]

I grew up outside the US, and in our culture, tipping almost never ever happens. I am aware that when eating at a restaurant in the US, you are expected to tip between 15-20%. When I stay in a hotel ...
0
votes
1answer
53 views

Good place to sleep in (or near) Miami's airport? [closed]

I will soon have a series of flights including a 13 hour nightly stop in Miami and I'm willing to pay a little more if it means a comfortable bed to sleep in. Is there any commendable place near (or ...
3
votes
1answer
92 views

How can I search for hotels with kitchen(ette)s?

How can I do so, without reading each hotel's website or contacting their staff? I prefer hotels belonging to big hotel chains, but not only extended-stay hotels.
2
votes
1answer
314 views

Booked hotel, but never asked for payment information

I just reserved a room at the Hotel Vier Jahreszeiten in Berchtesgaden, Germany. I went through the booking website and provided all of my info, but they never asked for payment information. I didn't ...
3
votes
1answer
363 views

Can hotels sue international travellers?

We booked for a hotel in the Netherlands. The agreed amount was to be paid on the spot. Unfortunately, we didn't get a visa, so we never had a chance to go to the Netherlands and to stay at the hotel. ...
2
votes
2answers
85 views

Frankfurt hotel near airport [closed]

I am landing at Frankfurt late at 10+ pm. Thinking to rest for a night before continue the land transit to destination. Any idea what is the value for money hotel that I could stay for a short night? ...
4
votes
2answers
8k views

Book a room without a credit card?

I'll be landing in Toronto on May 23, 2018. I have an immigrant visa (I'm from Iran) and it's my first time coming to Canada. I need to book a temporary room for my first few days until I find a place ...
-1
votes
1answer
779 views

Cancellation fee on failed booking [closed]

What happens if: I book a non-refundable room on booking.com; Credit card is invalid; The bank said the transaction failed; I cancel the booking. What about the cancellation fee?
1
vote
1answer
184 views

Is there an anonymized credit card for hotel stays?

Is there a way to get an anonymized credit card for hotel stays? The reason I ask is that recently I have noticed hotels getting more and more invasive about my private life. This is no paranoid ...
3
votes
2answers
388 views

Vienna, Austria: Recommendations for affordable overnight parking?

I was searching for hotels in Vienna, Austria. I found a good value Hotel but the hotel does not offer any overnight parking. I tried to search over the internet for overnight parking but the ...
9
votes
2answers
4k views

Accidentally booked hotel room twice

Last week, I booked a 4-day stay in Berlin via booking.com. I chose the cheapest option, which means I cannot cancel and get my money back (it states that if I cancel, I still lose the money). However,...
1
vote
3answers
489 views

London Heathrow: What are the options while waiting for hotel check-in?

I am traveling with my wife and son (infant) to London from Dubai. The flight lands early morning (6 am) and hotel check-in time starts at 3 pm. I contacted the hotel and they refused to accept an ...
5
votes
1answer
332 views

Why don't hotels in NZ have lamps?

Have stayed in a number of different motels in New Zealand and not one has had a table lamp in the seating area. A few have had lamps by the bed, but most were attached to it. Are they exceptionally ...
1
vote
1answer
442 views

How to ensure privacy and safety in hotels of India?

I do a moderate number of travels with my girlfriend and use good hotels (with a minimum 3 star rating) to stay for single/multiple days. We feel insecure to do intimate tasks such as foreplay, sex ...
1
vote
1answer
88 views

Hostel booking date

I arrive in San Francisco at 10.30 pm. Should I book a hostel on that night itself or the day after which is 12 am onwards? I'm pretty confused because when I proceed to the payment page, one of the ...
0
votes
1answer
2k views

Debit card hotel booking

I used my debit card to book a hotel. Then I received a confirmation but I wasn't charged as well. Will I be charged on the day of check in?
5
votes
2answers
283 views

Hotel search site with “out of pocket” price [duplicate]

I'm looking for a hotel search site that does the following things: List the price as "what you pay" including all fees, taxes, surcharges, etc. Has a map view Ideally allows to search for "free ...
3
votes
1answer
374 views

Airline cancelled direct flight. I changed flight to another day. Must airline offer free change of hotel booked through airline?

I booked a direct flight from the UK to Norway. The airline cancelled the direct flight and offered me an indirect alternative, which took much longer. As an alternative, I opted for a direct flight ...

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