Questions tagged [hotels]

For questions related to "hotels" specifically rather than "accommodation" generally. See also the "hostels" tag.

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29
votes
6answers
10k views

May a hotel provide accommodation for fewer people than booked?

I booked a room in a hotel in Vienna for 3 people (2 adults and 1 child - 8 years old). I received an email from Agoda.com that confirms these details. The hotel sent me an email confirmation too, but ...
2
votes
1answer
111 views

Booking with “Pay at the Hotel” option

I want to ask, when you book a hotel with the "pay at the Hotel" option, they mention: "You don’t need to prepay. However, the property may take a deposit from the card you booked with. This is a ...
50
votes
4answers
10k views

Host telling me to cancel my booking in exchange for a discount?

I booked through booking.com about 2 months ago, made a prepayment and everything. The place I booked has free cancellation up until 2 weeks prior. Now, the host has e-mailed me offering me a ...
0
votes
2answers
296 views

Warning: free hotel wifi is a hacker’s dream (alleged)

Is this article correct? A little bit? A lot? Or is it all bollox? Sure using public or near-public wifi (internet cafe or hotel) you should expect your browsing history to be visible to the world, ...
1
vote
1answer
222 views

Why would a hotel charge a higher rate when booking more than one night?

I am looking to book 2 nights at the Hilton Milwaukee City Center - checking in Saturday July 27 and checking out Monday July 29. When I try to book a 2 Double Bed room with the Advance Purchase ...
3
votes
2answers
370 views

How to tip room cleaning in the US if you don't use cash?

As a matter of habit, I never deal with cash while staying in the US. All I have on hand is a few credit cards, which also means using the ATM would incur fees. At the same time I am aware that it's ...
8
votes
1answer
156 views

How do I decipher this hotel address in Greece?

I am flying to Greece and need to stay in to a hotel called "Castello Hotel", in Patras (a city in Greece). I booked the room through hotels.com and thought everything was fine, until I noticed that ...
2
votes
0answers
94 views

Is there a website that would let me search hotels by public transport distance from a given landmark?

When I'm traveling to a city with good public transport, I often prefer to save money by booking a place that is well connected to the city center by bus/tram/metro instead of a hotel that's directly ...
14
votes
1answer
3k views

What will happen if I checked in for another room in the same hotel, but not for the booked one?

I booked a room via booking.com and when I reached the hotel to check in I came to know that the room I booked was not air conditioned. So the hotel staffs offered me another room with air condition ...
40
votes
13answers
12k views

How can I deal with extreme temperatures in a hotel room?

Recently I've been on a business trip in Germany and I had a temperature problem in my hotel room. Since it was an attic room without air conditioning the temperature rose to uncomfortable levels ...
5
votes
1answer
100 views

How to get the lowest hotel price on Expedia?

Just did the same search, about 1 minute apart, on Expedia for a hotel with the same dates, number of occupants and filter both in a window where I was logged into Expedia and an Incognito Chromium ...
0
votes
2answers
90 views

Fairmont Banff Springs vs Fairmont Chateau Lake Louise [closed]

I'm planning to travel to the Canadian Rockies this summer. I called the hotels, but their answers were too officialese and diplomatic. Courtney Brown writes that they're apart by just "a forty ...
2
votes
0answers
134 views

Booking.com prepayment [on hold]

I recently reserved an apartment in Budapest through Booking.com, which was free of charge. Once I’d reserved the apartment, I got an e-mail from the host of the apartment asking me for a pre-...
5
votes
4answers
258 views

Travelling in Germany as a 17 year old. What do I need?

I'm a 17-year-old Finnish citizen. I want to travel to Germany and am worried about all the documents you have to have. I've read a lot of sources that say that I don't need anything except my ...
1
vote
1answer
167 views

How should I deal with declined card with Hotels.com?

I reserved a hotel room using Hotels.com, and the card got declined due to the exceeded limit. They were able to charge me part of the bill (one night out of the several), however. I increased the ...
11
votes
3answers
3k views

Is an early checkout possible at a hotel before its reception opens? [closed]

I'm looking a hotel place for a certain town. I will need to take an early train at 05:11 on my departure day so I need an early checkout. However the reception opens at 06:00, i.e. I will need to ...
5
votes
1answer
200 views

Can registered guest stay in other room of the same hotel?

My girlfriend has just come to Seoul in a group of tourists. I'm already in Seoul since I study there. Because we want to spend a night with each other so I thinking about booking a (double) room for ...
2
votes
2answers
123 views

Will I still be charged a cancellation fee from a hotel if I've already paid for my night in full?

I booked a night at a hotel on booking.com and have already paid the reservation in full which is £153. I can't make it anymore due to a family emergency. The booking.com email said that I will have ...
14
votes
3answers
5k views

What if you don't bring your credit card or debit for incidentals?

Usually I never bring my card out, that's what I ask. Will not bringing my credit or debit card be a problem to a hotel such as The Park Ave North?
36
votes
2answers
9k views

Hotel booking: Why is Agoda much cheaper than booking.com?

I noticed that Agoda.com often offers significant cheaper prices than booking.com when comparing prices (looking at the same hotel, same room type, same dates...). I wonder why that is considering ...
6
votes
1answer
607 views

Is it safe to provide CVV number on booking.com

I have booked lot of hotels on booking.com. I have their genius status. I have successfully used cards previously to book the hotel without providing CVV number. They never asked me this in my ...
2
votes
1answer
55 views

I have a question about all inclusive vacation bundles, rarer scenario, question about base price

Ok, i'm sure its been asked before, but in the scenario where a person is seeing someone from another country, and wants to book a little all inclusive resort time together in her own country, how ...
1
vote
0answers
79 views

Three adults staying in a room that says two adults on the reservation [duplicate]

A friend and I have booked a package holiday in Spain later this year. I have one more friend that wants to join us as he can get booked on the same flight. But the reservation is for only two adults, ...
17
votes
2answers
4k views

Is it possible to ask for a hotel room without minibar/extra services?

Well, I think the title says it all: in hotels which offer minibar/other extra services for a fee, is it possible to have a room, where there is no risk of accidentally using/eating something for ...
2
votes
1answer
102 views

Booking.com help

I have recently booked a hotel with my friends card through booking.com. She will not make it to the hotel for check in time and I know booking.com doesn’t charge your card right away. They say it’s ...
2
votes
1answer
107 views

Hotel booking at marriott

I paid for my hotel at booking.com. When a hotel runs your card at arrival for any possible future damages , do they charge your card right away ? Or do they keep your card information just in case of ...
2
votes
0answers
31 views

Using Incheon’s Transit Hotel

I’m going to have a 12 hour layover in Incheon in April and was planning on using their terminal 2 transit hotel. Their hotel policy states that I cannot use them if I have to go through immigration ...
1
vote
1answer
64 views

Doubt Regarding cancellation of hotel in hostelworld.com [closed]

The above screenshot is from hostelworld.com, in the site it was mentioned free cancellation but while booking it again displayed Payable Now:US$49.46, so this amount we have to pay now to to reserve ...
6
votes
1answer
1k views

Help interpret cancellation charges for hotel booking

The above image is a screenshot of the cancellation and refund rules for a hotel booked through airbnb.com. It mentions "Strict: Free cancellation for 48 hours". Does that imply that 48 hours after ...
1
vote
2answers
241 views

Did not receive a bill from my hotel [closed]

I had made a booking in Fab Hotel Silver In in Noida, India from 18-2-19 to 21-2-19. I duly checked in hotel & checked out on 21st Feb. While checking out I paid charges due to me & asked for ...
2
votes
2answers
134 views

Is there a website that gives you the average price of a hotel over a year?

I have been searching and I can find any simple website that provides the average price over a year
46
votes
8answers
13k views

Can a hotel cancel a confirmed reservation?

I booked a hotel a yesterday though Booking.com for a special occasion in Barcelona (I'm traveling from another European country). The booking isn't for another few months. The booking includes: ...
1
vote
4answers
2k views

Why don't hotels mount air conditioning units outside the rooms? [closed]

At least in the US, air conditioning / heating tends to be on the loud side, since the AC unit is mounted directly inside the room. Often times I resort to turning it off for the night to make sure I ...
4
votes
2answers
269 views

Arriving in hotel after 6 pm after announcing via telephone

In Germany it is common that your hotel room booking is guaranteed until 6 pm. If you plan to show up later, you can give your credit card number beforehand, otherwise your room might be given to ...
13
votes
11answers
13k views

Why don't hotels offer (at least) 1 kitchen bookable by any guest? [closed]

A minority of guests do desire to cook themselves (even at luxury hotels like Shangri-La, Hilton's Waldorf Astoria, Marriott's Ritz-Carlton), as I've seen many guests complain about overpriced food ...
0
votes
1answer
120 views

I booked with “free cancelation” but have been charged; what can I do?

I booked a hotel with agoda travel on "no risk free cancellation" for 03/06/2019. I cancelled the booking, and agoda sent me the confirmation that I cancelled 29/01/2019. The hotel took full payment ...
2
votes
0answers
34 views

Lebanon - Visa on arrival requirements

My girlfriend is coming from Lithuania to Lebanon in a week, now I'm reading everywhere that Lithuanian citizens can get a "Visa on Arrival" while they are at the Lebanese Airport. One of the ...
0
votes
1answer
122 views

Pay now vs Pay later on travel booking websites [duplicate]

I'm planning for a trip from the US to Iceland and I've noticed some hotels give the option to pay now or later. I'm specifically talking about Expedia but they all seem to be the same anyway. I've ...
43
votes
1answer
7k views

What happens to the unfinished open soaps in hotel bathrooms?

Inspired by what I (and many others) thought this question would be about: What happens to all the half-used (or more likely 5% used) soaps in hotel bathrooms? You check into a hotel. You open a ...
6
votes
1answer
650 views

Where does the soap go once open?

This is the bathroom of my hotel (the other side of the sink is the same): Where is the soap supposed to be placed, once it is opened and used? (I use the plastic tray, but it is all flat, slippery - ...
5
votes
3answers
568 views

Victim of a Vacation Rental Scam, how should I get the refund?

I booked a property via booking.com on 23rd for a stay in London UK from June 1 to June 7, 2019. I used my credit card. They pulled the full amount on 25th. After that on several occasion I updated my ...
0
votes
0answers
114 views

Can I cancel a hotel booking after receiving my Dubai visa?

I booked a hotel and mentioned it on my visa application. I now wish to live with a friend of mine. Is it safe to cancel the booking right now? Or should I cancel it after immigration. I don’t find ...
44
votes
4answers
12k views

How does Expedia manage to sell a room significantly cheaper than the hotel itself?

I was recently booked in to the Hyatt Ziva All Inclusive in Puerto Vallarta booked direct through the Hyatt website. The room rate was approx. $650 per night. This evening, I was casually browsing on ...
6
votes
3answers
258 views

Are hotel room safes tamper evident?

I know that hotel room safes have a master key and are not considered very secure. Let's suppose I'm not worried about theft, but about a person with the master key opening the safe, messing with its ...
0
votes
2answers
129 views

Will hotels let you stay a few hours at a discounted rate?

I know that I would need to contact the hotel, but generally speaking, if I'm staying at HotelX from 12/28-1/3, and my plane lands at 11:30PM on 12/27, is there any way HotelX can help us? Or will I ...
25
votes
1answer
4k views

Does everyone in a party need to be 62 or over to qualify for the Marriott senior discount?

I'm booking a trip with my mother and mother-in-law, who are both over 62 years old. The hotel we're staying in is a Marriott, which offers a senior discount for travelers 62 and over. Traveling is ...
6
votes
1answer
159 views

Are hotel beds rated?

Is there any kind of bed rating system for hotels? I would like to only rent at hotels with extremely firm mattresses. It seems to be nearly 100% hit or miss. I've stayed at hotels expensive hotels ...
4
votes
2answers
468 views

Hotel asks for credit card and passport through mail for restaurant reservation

I have made a booking at a hotel in an East Asian country for the new years period. The booking was done through a 3rd party website. The payment will be fulfilled on the first day of arrival ...
2
votes
1answer
701 views

Hotels.com refunds? Card charged immediately when was supposed to be charged at check in and now saying i never paid.

I had made a fully refundable no cancellation fee hotel reservation and have cancelled the reservation 33 days before deadline. They are saying I never paid and won't refund money. It was clearly ...
1
vote
1answer
45 views

What are Hotels on Salt Lake City Trax Light Rail?

Going to SLC in late Feb for snowboarding. Looking at staying in Murray, downtown and South Salt Lake so closer to resorts (Alta, Brighton, etc). How do I find out what hotels are walkable to light ...