Questions tagged [hotels]

For questions related to "hotels" specifically rather than "accommodation" generally. See also the "hostels" tag.

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1answer
5k views

Holiday Inn - charge for cancelled reservation

Last night I booked a room for next weekend in a Holiday Inn. This morning, I got word that my event was moved, so I cancelled the Holiday Inn and booked a room in a hotel closer to the event. I just ...
52
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8answers
14k views

Why would you cancel a non-refundable hotel reservation?

I was wanting to cancel a hotel reservation on Expedia but when I clicked on the cancel link I get this message: The room/unit type and rate selected are non-refundable. Should you change or cancel ...
1
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1answer
457 views

Cape Verde: accommodation to expect?

What are the usual accommodations in Cape Verde (Cabo Verde in Portuguese)? We are backpacking, hence looking for cheap but clean options. Is there anything available for travellers on a budget?
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2answers
205 views

Regarding ratings of hotel

Different websites give different ratings for the same hotel. Why is it like that? Which one is the correct one? For example: Senani Hotel in Kandy: Google shows it to be a 2 star hotel But ...
8
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3answers
6k views

What is the red light in the hotel bath for?

I've recently stayed in a hotel with a red light bulb in the top of the bathroom. The red light bulb works only for a limited time until it automatically shuts down. Anyone knows what is this red ...
-1
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1answer
101 views

Why would cockroaches and other pests thrive in a hotel? [closed]

Disclaimer: I have never been in a hotel. I'm not basing this on actual experiences. I've generally got the idea and heard many stories or remarks about how hotels in various popular vacation ...
3
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2answers
1k views

Check-in and check-out at a hotel, how to calculate number of nights?

If I spent ten days at a hotel (April 21st to May 1st) and paid for an additional 1 week (May 1 to May 7th) checkout on 8th before 11:00 a.m., but, I decided to pay for another week on the 7th, the ...
34
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4answers
29k views

Hotel Pool FAQ and Etiquette

For quite some time when traveling I was happy when I had access to a shower with non-freezing water, when my bed was not part of a shaky triple bunk bed in a basement and noise-level was low enough ...
31
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2answers
14k views

Am I entitled to a refund on a non-refundable booking that has been cancelled by the hotel

I made a non-refundable hotel room booking through hotels.com. The hotel has contacted me to inform me that they will not be open for business during my stay because of the Coronavirus. I know I made ...
3
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1answer
715 views

Getting refunded for a non-refundable booking due to the hotel closure because of the COVID-19 situation (Netherlands)

I made a non-refundable hotel room booking through the hotel website. The hotel is located in the Netherlands. Two days ago, a hotel manager informed me that they close the hotel for a certain period ...
11
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4answers
6k views

Are hotel staff happy if a customer stays at a hotel for a long time? [closed]

In general, would hotel staff find it unusual/weird for a customer to stay at a hotel for an extended period of time (e.g. 3 months)? Wouldn't that mean more money for them? Given the current crisis ...
2
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1answer
5k views

What is the purpose of Plant Room, GSM Room and MCC Room in hotels?

Can someone explain me what is the purpose of: Plant Room, GSM Room and MCC Room found in certain hotels (at least in one)? I have just found them while staying at Premier Inn next to airport in ...
1
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1answer
192 views

Can I pay my friends Booking.com reservation using my own debit card at check in?

I have recently booked a hotel with my friends card through booking.com. She will not make it to the hotel for check in time and I know booking.com doesn’t charge your card right away. They say it’s ...
18
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7answers
11k views

German hotel asking cancellation fee

I had booked a room in a hotel for two days in Füssen using booking.com. I provided a password protected visa debit card. I cancelled my accommodation within two days due to change of plans. I ...
3
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0answers
181 views

TransferWise account and cancellation of hotel because of COVID-19

Due to the on going Coronavirus outbreak, there has recently been a state of emergency declared in Czechia meaning my partner can't travel and, for this reason, I emailed a hotel I had booked in the ...
2
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2answers
408 views

Where to park e-scooters at hotels?

Is it generally allowed to bring them to the rooms? They could be very dirty. Can you put them in the baggage room? Or does most hotels want you to put them on the street? How do you then recharge ...
38
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5answers
60k views

What should I do if I forgot to turn in a hotel room key card after checking out?

I recently stayed at a hotel and received two room key cards to access the room: one for me and one for my brother. They are like credit cards with a magnetic strip to swipe into the door lock. My ...
6
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1answer
2k views

Is it safe to provide CVV number on booking.com

I have booked lot of hotels on booking.com. I have their genius status. I have successfully used cards previously to book the hotel without providing CVV number. They never asked me this in my ...
2
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1answer
149 views

Options for sleeping at Heathrow during a long layover [duplicate]

My mom has a flight to Seattle from New Delhi tomorrow via Virgin Atlantic and has a long layover at Heathrow airport terminal 3 (19 hours). Will it be possible for her to sleep at one of the attached ...
9
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2answers
3k views

Amount hold after free hotel cancellation from Booking.com

I booked a hotel room through Booking.com with FREE CANCELLATION policy. Once booked, a small amount of money was pledged from my debit card balance (for security reasons, for the hotel to confirm if ...
7
votes
2answers
207 views

Self-service hotels/hotel chains around the world?

In Finland there is a hotel chain (Omena Hotels), where you book your room online and on a day of arrival the system sends you SMS & email with the numpad code to enter the lobby and your room. No ...
7
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2answers
10k views

Should I tip if I get free amenities delivered at a hotel?

I'm staying at a nice hotel which has adopted the increasingly common approach of stocking only the absolute basics like soap & shampoo in the bathroom. They do offer a long list of other ...
76
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9answers
10k views

What kind of things can you take from a hotel?

Hotels normally provide a big amount of sets (well, depending on the quality, but however, many!) that can help you feel more comfortable there. So for example you can get towels, slippers, candies, ...
25
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4answers
8k views

How safe is it to leave my passport in my hotel room? [closed]

How sure can I be that a passport left in my hotel room is safe? On my trip, I don't need to carry it around with me every day, so would like to leave it behind.
85
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3answers
20k views

What are these chair-like things in hotels?

I've encountered them in most hotels but I can't figure out what they are for. Some are even mounted on the walls. What are they?
0
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0answers
78 views

How to find high tech hotels in Hong Kong?

I've heard stories about Hong Kong hotels that'll give you a phone at check in that you'll later use to unlock the door to your room and you can also use it as a free hotspot when in the town and it's ...
0
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1answer
312 views

How to find hotels with helipads?

Is there any website or app where you can find hotels with helipads? I really want to take a helicopter to a hotel and I think using the internet is the best way to find a hotel with a helipad or ...
2
votes
1answer
219 views

Can you check into a hotel room under someone else's name?

I was planning on going on a trip with a friend and booked a room in the hotel under the assumption that we'd be sharing the room. But now it looks like I won't be able to go on the trip. Can they ...
2
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3answers
190 views

How to get clean shirts when the hotel doesn't offer a laundry service?

I'm living in hotels right now and some hotels doesn't offer a lundry service. I've considered full service laundry where I can pick up my laundry ironed and ready to wear and also laundromats. I have ...
2
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0answers
163 views

What does the terminolgy 'open bar' mean when selecting board type upon booking hotel room?

I would like to know what the terminology 'open bar' means when on the booking breakdown page/ selecting room type. For more context it is under the column 'board basis' and next to the words 'bed and ...
4
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1answer
233 views

How to get clean bed linens at hotels?

At the hotel I'm staying at right now I've noticed that the bed linens aren't changed when the room and bed are made. Towels are changed only if put on the floor but that isn't unusual. How can I ...
4
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1answer
226 views

What is fair compensation for being thrown out of hotel late at night for no lawful reason? [closed]

I am a law abiding senior citizen. Recently, a hotel chain made me leave late at night and move to another one of their local hotels because another guest claimed to be "threatened" by me. Nothing is ...
3
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1answer
84 views

Economy hotel chains in China [closed]

I am looking for domestic brands of economy hotels in China that are similar to, say, Ibis in Europe (i.e. roughly in the 3-star range). I would expect them to have locations in most medium-size and ...
19
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2answers
6k views

Hotel booking sites with a calendar view, similar to flight search engines?

I was a great fan of Wotif.com's calendar view, where you could punch a place and a start date and it would show you prices and availability for all hotels, which you could then filter down by your ...
16
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11answers
13k views

Why don't hotels offer (at least) 1 kitchen bookable by any guest? [closed]

A minority of guests do desire to cook themselves (even at luxury hotels like Shangri-La, Hilton's Waldorf Astoria, Marriott's Ritz-Carlton), as I've seen many guests complain about overpriced food ...
18
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4answers
4k views

Are there hotels where children are not allowed?

Are there hotels that don't accept children? I must admit that this question is a case of reverse psychology. I am more interested in the opposite. Children tend to raise quite some emotions with ...
1
vote
1answer
87 views

How hard is it to find hotels / accommodation in Vietnam on arrival?

I will be travelling to Vietnam in around 9 months with my girlfriend and we are trying to figure out if we should book hotel rooms in advance or if it's a better idea to find accommodation when we ...
26
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9answers
6k views

How to deal with a loud fridge when staying in a studio apartment/hotel?

I'm currently staying in a studio so the fridge is close to the bed. Unfortunately the fridge is quite loud, which is slightly annoying during the day but can make it hard to sleep during the night. I ...
0
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4answers
2k views

Why don't hotels mount air conditioning units outside the rooms? [closed]

At least in the US, air conditioning / heating tends to be on the loud side, since the AC unit is mounted directly inside the room. Often times I resort to turning it off for the night to make sure I ...
1
vote
1answer
157 views

Hotels with or around casinos in Colombo

I am hoping to visit Colombo in a couple weeks and I am looking to stay in a hotel (at least 4 star user ratings). I expect to spend quite a bit of time at casinos in Colombo and based on my past ...
5
votes
2answers
949 views

I was charged for one room despite free cancellation policy. Is this refundable?

I made a reservation for a hotel using Booking.com and upon confirmation I was charged the amount for the price of the first night of stay plus tax. This was specified albeit in fine print, and I was ...
20
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1answer
5k views

Why don't American hotels have ceiling lights?

Random question du jour, inspired by the thoroughly depressing airport Holiday Inn I'm writing this in due to a missed flight connection: Why don't American hotels have ceiling lights? Every chain ...
11
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4answers
4k views

Finding Twin rooms

I'm checking a lot of sites trying to find twin rooms, on both Expedia and Agoda, and unless I'm looking at hostels there seems to be a considerable lack of twin rooms advertised. Is this a case ...
1
vote
1answer
323 views

Can I reserve a hotel with prepaid debit card on Booking.com?

I know there is no problem to reserve a hotel wit credit cards or debit cards on Booking.com but I don't see anyone book a hotel with prepaid debit cards. Because I can just have prepaid debit card to ...
4
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0answers
68 views

Must non-Burmese citizens staying at hotels in Myanmar register with local authorities? If so, how?

I read on https://qz.com/113211/myanmars-hotels-are-full-but-its-banning-homestays-because-of-unmannered-foreigners/ (mirror): By law, people staying at hotels must register with local authorities. ...
2
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1answer
81 views

Christmas Market, Baden Baden, Germany

I'm flying to Baden Baden soon and I hope I'll manage to go to the Christmas Market, I've never been there. I'm trying to find an hotel by the market so when I wake up I can hang around. According to ...
3
votes
1answer
294 views

How can I know in advance if a private bathroom is not en suite?

A friend and I are going to visit Edinburgh. Since we are travelling from different locations and my stay is shorter, we booked different hotels. While booking her room, we searched together. I always ...
11
votes
2answers
224 views

Is EC 261/2004 in addition to other expenses, or does it cover them?

This is a follow up to Norwegian refuses EU delay (4.7 hours) compensation because it turned out there was nothing wrong with the aircraft After I complained to the The Norwegian Travel Complaint ...
2
votes
1answer
132 views

Would it be a bad idea to not book hotels ahead in Thailand?

I am travelling to Thailand this month in the shoulder season. I will be going to Chiang Mai, Koh Phi Phi and Koh Lanta. I intentionally planned a loose itinerary and only booked my first few nights ...
7
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2answers
779 views

Receptionist took a copy of my passport

This is my first visit in the UK. I'm from UE. A receptionist in a hostel I am staying took a picture of my passport (of the page with my picture and all my personal data). I understand that the ...

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