Questions tagged [hotels]

For questions related to "hotels" specifically rather than "accommodation" generally. See also the "hostels" tag.

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37 views

How does tha OTA charge tax on international hotel bookings. Who pays the tax? [closed]

Basically, I want to know the tax management behind international hotel bookings. If I list Int'l hotel on my platform will the hotel pay tax according to their country or mine. For example, if I am ...
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0answers
73 views

Hotel visitors? [duplicate]

I have to stay in a hotel for 4 months for training. I would love for my boyfriend, sister, or friends to be able to come and visit me. I figure it isn't too much of a big deal if they visit during ...
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4answers
5k views

Is it normal for hotels to offer two single beds pushed together when a double bed is booked?

Recently, in multiple hotels, we paid for a double bed but got two smaller beds near each other instead. The two beds can move apart during the night, if you sleep on the middle. Should we complain? ...
2
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0answers
257 views

Are French hotels currently prohibited from using air conditioning?

We just arrived at a 4-star hotel in France that says they are not allowed to have air-conditioning because of new Regulations. We are aware of regulations that affect restaurants, but this is the ...
2
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0answers
50 views

Hotel refund with hotels.com

In February this year I had a hotel booked with hotels.com. It was classed as non refundable but was cancelled because the hotel went into administration just before travelling. Hotels.com promised a ...
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1answer
103 views

Why would cockroaches and other pests thrive in a hotel? [closed]

Disclaimer: I have never been in a hotel. I'm not basing this on actual experiences. I've generally got the idea and heard many stories or remarks about how hotels in various popular vacation ...
3
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2answers
1k views

Check-in and check-out at a hotel, how to calculate number of nights?

If I spent ten days at a hotel (April 21st to May 1st) and paid for an additional 1 week (May 1 to May 7th) checkout on 8th before 11:00 a.m., but, I decided to pay for another week on the 7th, the ...
3
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1answer
920 views

Getting refunded for a non-refundable booking due to the hotel closure because of the COVID-19 situation (Netherlands)

I made a non-refundable hotel room booking through the hotel website. The hotel is located in the Netherlands. Two days ago, a hotel manager informed me that they close the hotel for a certain period ...
11
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4answers
6k views

Are hotel staff happy if a customer stays at a hotel for a long time? [closed]

In general, would hotel staff find it unusual/weird for a customer to stay at a hotel for an extended period of time (e.g. 3 months)? Wouldn't that mean more money for them? Given the current crisis ...
31
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2answers
16k views

Am I entitled to a refund on a non-refundable booking that has been cancelled by the hotel

I made a non-refundable hotel room booking through hotels.com. The hotel has contacted me to inform me that they will not be open for business during my stay because of the Coronavirus. I know I made ...
3
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0answers
186 views

TransferWise account and cancellation of hotel because of COVID-19

Due to the on going Coronavirus outbreak, there has recently been a state of emergency declared in Czechia meaning my partner can't travel and, for this reason, I emailed a hotel I had booked in the ...
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1answer
173 views

Options for sleeping at Heathrow during a long layover [duplicate]

My mom has a flight to Seattle from New Delhi tomorrow via Virgin Atlantic and has a long layover at Heathrow airport terminal 3 (19 hours). Will it be possible for her to sleep at one of the attached ...
7
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2answers
223 views

Self-service hotels/hotel chains around the world?

In Finland there is a hotel chain (Omena Hotels), where you book your room online and on a day of arrival the system sends you SMS & email with the numpad code to enter the lobby and your room. No ...
2
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2answers
430 views

Where to park e-scooters at hotels?

Is it generally allowed to bring them to the rooms? They could be very dirty. Can you put them in the baggage room? Or does most hotels want you to put them on the street? How do you then recharge ...
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0answers
83 views

How to find high tech hotels in Hong Kong?

I've heard stories about Hong Kong hotels that'll give you a phone at check in that you'll later use to unlock the door to your room and you can also use it as a free hotspot when in the town and it's ...
85
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3answers
20k views

What are these chair-like things in hotels?

I've encountered them in most hotels but I can't figure out what they are for. Some are even mounted on the walls. What are they?
2
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1answer
278 views

Can you check into a hotel room under someone else's name?

I was planning on going on a trip with a friend and booked a room in the hotel under the assumption that we'd be sharing the room. But now it looks like I won't be able to go on the trip. Can they ...
0
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1answer
333 views

How to find hotels with helipads?

Is there any website or app where you can find hotels with helipads? I really want to take a helicopter to a hotel and I think using the internet is the best way to find a hotel with a helipad or ...
2
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3answers
192 views

How to get clean shirts when the hotel doesn't offer a laundry service?

I'm living in hotels right now and some hotels doesn't offer a lundry service. I've considered full service laundry where I can pick up my laundry ironed and ready to wear and also laundromats. I have ...
2
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0answers
165 views

What does the terminolgy 'open bar' mean when selecting board type upon booking hotel room?

I would like to know what the terminology 'open bar' means when on the booking breakdown page/ selecting room type. For more context it is under the column 'board basis' and next to the words 'bed and ...
4
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1answer
238 views

How to get clean bed linens at hotels?

At the hotel I'm staying at right now I've noticed that the bed linens aren't changed when the room and bed are made. Towels are changed only if put on the floor but that isn't unusual. How can I ...
52
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8answers
14k views

Why would you cancel a non-refundable hotel reservation?

I was wanting to cancel a hotel reservation on Expedia but when I clicked on the cancel link I get this message: The room/unit type and rate selected are non-refundable. Should you change or cancel ...
4
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1answer
231 views

What is fair compensation for being thrown out of hotel late at night for no lawful reason? [closed]

I am a law abiding senior citizen. Recently, a hotel chain made me leave late at night and move to another one of their local hotels because another guest claimed to be "threatened" by me. Nothing is ...
3
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1answer
86 views

Economy hotel chains in China [closed]

I am looking for domestic brands of economy hotels in China that are similar to, say, Ibis in Europe (i.e. roughly in the 3-star range). I would expect them to have locations in most medium-size and ...
1
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1answer
89 views

How hard is it to find hotels / accommodation in Vietnam on arrival?

I will be travelling to Vietnam in around 9 months with my girlfriend and we are trying to figure out if we should book hotel rooms in advance or if it's a better idea to find accommodation when we ...
26
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9answers
7k views

How to deal with a loud fridge when staying in a studio apartment/hotel?

I'm currently staying in a studio so the fridge is close to the bed. Unfortunately the fridge is quite loud, which is slightly annoying during the day but can make it hard to sleep during the night. I ...
5
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2answers
950 views

I was charged for one room despite free cancellation policy. Is this refundable?

I made a reservation for a hotel using Booking.com and upon confirmation I was charged the amount for the price of the first night of stay plus tax. This was specified albeit in fine print, and I was ...
1
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1answer
525 views

Can I reserve a hotel with prepaid debit card on Booking.com?

I know there is no problem to reserve a hotel wit credit cards or debit cards on Booking.com but I don't see anyone book a hotel with prepaid debit cards. Because I can just have prepaid debit card to ...
4
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0answers
69 views

Must non-Burmese citizens staying at hotels in Myanmar register with local authorities? If so, how?

I read on https://qz.com/113211/myanmars-hotels-are-full-but-its-banning-homestays-because-of-unmannered-foreigners/ (mirror): By law, people staying at hotels must register with local authorities. ...
2
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1answer
84 views

Christmas Market, Baden Baden, Germany

I'm flying to Baden Baden soon and I hope I'll manage to go to the Christmas Market, I've never been there. I'm trying to find an hotel by the market so when I wake up I can hang around. According to ...
3
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1answer
299 views

How can I know in advance if a private bathroom is not en suite?

A friend and I are going to visit Edinburgh. Since we are travelling from different locations and my stay is shorter, we booked different hotels. While booking her room, we searched together. I always ...
2
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1answer
133 views

Would it be a bad idea to not book hotels ahead in Thailand?

I am travelling to Thailand this month in the shoulder season. I will be going to Chiang Mai, Koh Phi Phi and Koh Lanta. I intentionally planned a loose itinerary and only booked my first few nights ...
11
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2answers
228 views

Is EC 261/2004 in addition to other expenses, or does it cover them?

This is a follow up to Norwegian refuses EU delay (4.7 hours) compensation because it turned out there was nothing wrong with the aircraft After I complained to the The Norwegian Travel Complaint ...
2
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2answers
69 views

Hotel booking-advance purchase with credit card

When booking hotel rooms the cheapest option is normally advance payment, which you cannot canceled or changed, if booked with a credit card does the credit card company cover any loss if flights are ...
18
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3answers
4k views

Will the price change on Airbnb if I provide my ID later?

Recently I booked an apartment on Airbnb and I paid the full amount of money. Then Airbnb asked me to provide some legal documents like ID to finish the procedure of booking, would the booking price ...
2
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0answers
110 views

Any NYC hotels with included American breakfast? [closed]

Are there any hotels in NYC that include a traditional American breakfast (preferably buffet) with eggs, bacon, sausage, hashbrowns, pancakes and toast? Most I’ve seen only have a continental ...
25
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4answers
8k views

How safe is it to leave my passport in my hotel room? [closed]

How sure can I be that a passport left in my hotel room is safe? On my trip, I don't need to carry it around with me every day, so would like to leave it behind.
0
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1answer
97 views

Flight and hotel prices after Thomas Cook bankruptcy [closed]

Starting to plan my 2020 holidays, I was wondering if bankruptcy of such a big travel group from the tourist perspective (of course not the one stranded in one of the resorts) planning a trip in a few ...
7
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2answers
984 views

Receptionist took a copy of my passport

This is my first visit in the UK. I'm from UE. A receptionist in a hostel I am staying took a picture of my passport (of the page with my picture and all my personal data). I understand that the ...
-1
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1answer
126 views

Are APA Hotels in Japan a good choice for budget travel? [closed]

I am planning on travelling around Japan for 2 weeks in May, starting off in Tokyo then riding the Shinkansen to Kyoto, Osaka and Hiroshima. Whilst looking at hotels in Tokyo I have noticed the APA ...
1
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0answers
152 views

Destroyed sheets and towels in a turkish hotel [closed]

Me and a friend had too much to drink one night in turkey and he ended up making a sheet and towel unusable. The hotel now wants compensation for these and I wonder how much they will charge us. The ...
2
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2answers
177 views

How to use a hotel voucher on a charter trip?

I and a friend decided to book a charter/package trip with flight, hotel and transfer included. I've only booked the cheap flight seats from these company for like 20€/return and this is my first ...
3
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2answers
2k views

Compensation from hotel

The hotel charged me twice on my credit card. But said that it is denied. In fact it is paid. I showed them the message that I received on my cell phone. Still I was denied check in. This causes ...
6
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1answer
640 views

Would a hotel in Turkey question absence of entry stamp in passport?

I have the passports of countries A and B neither of which require a visa to Turkey (to avoid doubt, none of them is Turkish). I am planning to book a flight in passport A, present passport B at the ...
4
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1answer
474 views

Is it possible to pay for hotel without physical card (booked via booking.com)

I booked a hotel through booking.com - where you pay at the property. However, my credit card provider - Sainsbury's bank - have massively let me down by being so slow in sending out my card. I got ...
65
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8answers
12k views

Why are some hotels asking you to book through Booking.com instead of matching the price at the front desk?

It's happened to me a few times when I've wanted to book a room the same day. I've researched the prices on various hotels before visiting a hotel. At the front desk I present how many days I want to ...
3
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2answers
262 views

Cheapest hotel in Europe

In this video a hotel in Belarus is shown with rooms for $4.10 per night. But the city is not mentioned. So, is this the cheapest hotel in Europe and where is it located?
4
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1answer
178 views

Forget to add a guest in non-free cancellation booking in booking.com

A friend of mine that lives in a country where they don't use credit cards asked me to make a reservation for him through booking.com. I wrote his name in the first field, then, I selected "pay for ...
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2answers
256 views

Can male guests ejaculate in hotels' dispenser bottles? [closed]

I was reading Marriott International announced that it will discontinue single-use bottles of shampoo, conditioner and bath gel at its 7,000 properties worldwide. Then I saw someone is going to ...
0
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2answers
68 views

About long layover at Istanbul

We have 13 hours layover at Istanbul while traveling to Europe by Turkish Airlines. We don’t have a transit visa. Can we book a room night at any hotel within the airport premises?

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