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Questions tagged [hotels]

For questions related to "hotels" specifically rather than "accommodation" generally. See also the "hostels" tag.

1
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0answers
64 views

Three adults staying in a room that says two adults on the reservation [duplicate]

A friend and I have booked a package holiday in Spain later this year. I have one more friend that wants to join us as he can get booked on the same flight. But the reservation is for only two adults, ...
17
votes
2answers
4k views

Is it possible to ask for a hotel room without minibar/extra services?

Well, I think the title says it all: in hotels which offer minibar/other extra services for a fee, is it possible to have a room, where there is no risk of accidentally using/eating something for ...
2
votes
1answer
92 views

Booking.com help

I have recently booked a hotel with my friends card through booking.com. She will not make it to the hotel for check in time and I know booking.com doesn’t charge your card right away. They say it’s ...
2
votes
1answer
83 views

Hotel booking at marriott

I paid for my hotel at booking.com. When a hotel runs your card at arrival for any possible future damages , do they charge your card right away ? Or do they keep your card information just in case of ...
0
votes
0answers
24 views

Using Incheon’s Transit Hotel

I’m going to have a 12 hour layover in Incheon in April and was planning on using their terminal 2 transit hotel. Their hotel policy states that I cannot use them if I have to go through immigration ...
1
vote
1answer
60 views

Doubt Regarding cancellation of hotel in hostelworld.com [closed]

The above screenshot is from hostelworld.com, in the site it was mentioned free cancellation but while booking it again displayed Payable Now:US$49.46, so this amount we have to pay now to to reserve ...
5
votes
1answer
1k views

Help interpret cancellation charges for hotel booking

The above image is a screenshot of the cancellation and refund rules for a hotel booked through airbnb.com. It mentions "Strict: Free cancellation for 48 hours". Does that imply that 48 hours after ...
1
vote
2answers
222 views

Did not receive a bill from my hotel [closed]

I had made a booking in Fab Hotel Silver In in Noida, India from 18-2-19 to 21-2-19. I duly checked in hotel & checked out on 21st Feb. While checking out I paid charges due to me & asked for ...
2
votes
2answers
128 views

Is there a website that gives you the average price of a hotel over a year?

I have been searching and I can find any simple website that provides the average price over a year
46
votes
8answers
12k views

Can a hotel cancel a confirmed reservation?

I booked a hotel a yesterday though Booking.com for a special occasion in Barcelona (I'm traveling from another European country). The booking isn't for another few months. The booking includes: ...
1
vote
4answers
2k views

Why don't hotels mount air conditioning units outside the rooms? [closed]

At least in the US, air conditioning / heating tends to be on the loud side, since the AC unit is mounted directly inside the room. Often times I resort to turning it off for the night to make sure I ...
4
votes
2answers
254 views

Arriving in hotel after 6 pm after announcing via telephone

In Germany it is common that your hotel room booking is guaranteed until 6 pm. If you plan to show up later, you can give your credit card number beforehand, otherwise your room might be given to ...
12
votes
11answers
13k views

Why don't hotels offer (at least) 1 kitchen bookable by any guest? [closed]

A minority of guests do desire to cook themselves (even at luxury hotels like Shangri-La, Hilton's Waldorf Astoria, Marriott's Ritz-Carlton), as I've seen many guests complain about overpriced food ...
0
votes
1answer
109 views

I booked with “free cancelation” but have been charged; what can I do?

I booked a hotel with agoda travel on "no risk free cancellation" for 03/06/2019. I cancelled the booking, and agoda sent me the confirmation that I cancelled 29/01/2019. The hotel took full payment ...
2
votes
0answers
31 views

Lebanon - Visa on arrival requirements

My girlfriend is coming from Lithuania to Lebanon in a week, now I'm reading everywhere that Lithuanian citizens can get a "Visa on Arrival" while they are at the Lebanese Airport. One of the ...
0
votes
1answer
94 views

Pay now vs Pay later on travel booking websites [duplicate]

I'm planning for a trip from the US to Iceland and I've noticed some hotels give the option to pay now or later. I'm specifically talking about Expedia but they all seem to be the same anyway. I've ...
43
votes
1answer
7k views

What happens to the unfinished open soaps in hotel bathrooms?

Inspired by what I (and many others) thought this question would be about: What happens to all the half-used (or more likely 5% used) soaps in hotel bathrooms? You check into a hotel. You open a ...
6
votes
1answer
645 views

Where does the soap go once open?

This is the bathroom of my hotel (the other side of the sink is the same): Where is the soap supposed to be placed, once it is opened and used? (I use the plastic tray, but it is all flat, slippery - ...
5
votes
3answers
439 views

Victim of a Vacation Rental Scam, how should I get the refund?

I booked a property via booking.com on 23rd for a stay in London UK from June 1 to June 7, 2019. I used my credit card. They pulled the full amount on 25th. After that on several occasion I updated my ...
0
votes
0answers
81 views

Can I cancel a hotel booking after receiving my Dubai visa?

I booked a hotel and mentioned it on my visa application. I now wish to live with a friend of mine. Is it safe to cancel the booking right now? Or should I cancel it after immigration. I don’t find ...
44
votes
4answers
11k views

How does Expedia manage to sell a room significantly cheaper than the hotel itself?

I was recently booked in to the Hyatt Ziva All Inclusive in Puerto Vallarta booked direct through the Hyatt website. The room rate was approx. $650 per night. This evening, I was casually browsing on ...
6
votes
3answers
218 views

Are hotel room safes tamper evident?

I know that hotel room safes have a master key and are not considered very secure. Let's suppose I'm not worried about theft, but about a person with the master key opening the safe, messing with its ...
0
votes
2answers
124 views

Will hotels let you stay a few hours at a discounted rate?

I know that I would need to contact the hotel, but generally speaking, if I'm staying at HotelX from 12/28-1/3, and my plane lands at 11:30PM on 12/27, is there any way HotelX can help us? Or will I ...
24
votes
1answer
3k views

Does everyone in a party need to be 62 or over to qualify for the Marriott senior discount?

I'm booking a trip with my mother and mother-in-law, who are both over 62 years old. The hotel we're staying in is a Marriott, which offers a senior discount for travelers 62 and over. Traveling is ...
6
votes
1answer
153 views

Are hotel beds rated?

Is there any kind of bed rating system for hotels? I would like to only rent at hotels with extremely firm mattresses. It seems to be nearly 100% hit or miss. I've stayed at hotels expensive hotels ...
3
votes
2answers
314 views

Hotel asks for credit card and passport through mail for restaurant reservation

I have made a booking at a hotel in an East Asian country for the new years period. The booking was done through a 3rd party website. The payment will be fulfilled on the first day of arrival ...
2
votes
1answer
280 views

Hotels.com refunds? Card charged immediately when was supposed to be charged at check in and now saying i never paid.

I had made a fully refundable no cancellation fee hotel reservation and have cancelled the reservation 33 days before deadline. They are saying I never paid and won't refund money. It was clearly ...
1
vote
1answer
41 views

What are Hotels on Salt Lake City Trax Light Rail?

Going to SLC in late Feb for snowboarding. Looking at staying in Murray, downtown and South Salt Lake so closer to resorts (Alta, Brighton, etc). How do I find out what hotels are walkable to light ...
-1
votes
1answer
168 views

Should we check out from hotel? [duplicate]

I got a hotel card now. My smart gf says I do not need to check out. She said just throw away the card that the hotel will automatically check me out. The card is cheap and replaceable. I fear that ...
6
votes
1answer
174 views

Belarus, can unmarried couple stay in one room in Minsk?

Can an unmarried couple (one American, one Russian) stay in same hotel room in Minsk? Or is there a hassle?
1
vote
1answer
98 views

Regarding ratings of hotel

Different websites give different ratings for the same hotel. Why is it like that? Which one is the correct one? For example: Senani Hotel in Kandy: Google shows it to be a 2 star hotel But ...
-1
votes
2answers
632 views

Why do hotel chains use so many different names for the same class? [closed]

My question doesn't involve names that stem from mergers and acquisitions. Keeping these names is less costly than replacing them, like replacing Ritz-Carlton, Sheraton, Delta, Westin with Marriott. ...
5
votes
0answers
89 views

Booking date change difficult due to technical problems, who is liable? [closed]

Short version: I tried to shorten an existing hotel reservation, booked and prepaid through a large travel site, a day before the "free change/cancellation" period runs out. They tell me the hotel has ...
3
votes
1answer
206 views

How do stained bedclothes affect the nightly price? [closed]

I stayed at a Hilton Garden Inn in Canada for 1 night at $150 CAD pre-tax. Shortly after my late arrival around 23:00 local time, I spotted some small red (not sure if this were blood) and orange ...
1
vote
0answers
81 views

How long can I extend a hotel stay? [closed]

I have a guest that wants to keep extending his stay, What are the guidelines for extending a stay in a hotel in Michigan?
2
votes
0answers
97 views

Below standard baby crib

Recently, I went to a hotel in Switzerland. I phoned weeks in advance to make sure they had a baby crib for my 5 month baby. They told me “Sure”. When we arrived in the room, the crib was so old and ...
2
votes
1answer
187 views

Can a hotel charge me for reservations a year later if I signed up on a waiting list?

Last year (2017) my husband and I went to a blues festival in West Helena AR. It was last minute and we had an incredibly hard time finding somewhere to stay (Helena AR is a small town.) After trying ...
8
votes
1answer
981 views

Towel heater switch

What are these switches that are meant to move horizontally? Last time I had one was some years ago in Sweden, and it was pretty straightforward I guess. Now, in Germany, I am not sure if am taking ...
2
votes
1answer
238 views

Two adults staying in a room that says “one adult” on the reservation [duplicate]

I am traveling for work. My company sent me my hotel reservation. It says "one adult" on it. I am bringing my wife. Do I need to sneak her into the room, or will I be fine?
22
votes
2answers
3k views

Is it a reasonable assumption that larger US hotels will have laundry facilities?

I'm travelling to the US and staying in a hotel in a tiny town in Utah round about the time I'd need to do laundry. I looked through the hotel amenities to see if it has guest laundry facilities, and ...
1
vote
0answers
101 views

Why would a hotel room shoot up in price at the start of the year?

The Varsity Hotel (Cambridge UK) has pretty standard rates for the next 3 months (£275 apart from Saturday night and the odd day when some event must be happening), but searching ahead into the new ...
2
votes
0answers
163 views

In the context of hotels, what's a “purser”?

In the Winter Package hotel offer, one service provided to Horizon Club members is a "Purser service", without any explanation of what a purser is. Wikipedia's article on pursers only talks about ...
0
votes
1answer
92 views

Using airline FF program shopping button (Chrome) on hotel websites - Double-dip?

asking if anyone tried this. Talking about Shopping button extensions from FF programs (AAdvantage eShopping, United MileagePlus etc.) They sometimes have hotel websites possible for mileage ...
1
vote
1answer
214 views

Hotel in Vegas did not charge my card

I booked a hotel in Las Vegas through booking.com. They immediately charged me for the first night. At check in they charged me for the full stay + security deposit. However, on checkout, they did ...
5
votes
2answers
98 views

Old Marriott Gold perks after SPG/Marriott account merger

Last year, I acquired Starwood (SPG) Gold through staying a bunch of nights at SPG properties. When I linked my account with Marriott, I was comped to Marriott Gold, which provides a series of very ...
0
votes
2answers
82 views

Electronic Map with Lodging pricing

A wedding in Jamaica will be at the booked Prospect Plantation Villas. Is there a method or web services that map nearby accommodations? The goal is to be as close as possible (walking distance) to ...
10
votes
1answer
210 views

Can I transfer my hotel reservation?

I booked a hotel for a conference visit in Barcelona. Although I have the appropriate visa for Spain, my passport is at the UK embassy due to a visa application that is taking much longer than the ...
2
votes
1answer
198 views

Denied check-in with a paid reservation, what can we do? [closed]

We made this reservation at booking dot com, with all money paid. At that day, we arrived at 8pm at the property, the property owner insisted that we arrived late and refused to check us in. ...
64
votes
6answers
18k views

In US hotels, what happens if you skip checkout and just leave the hotel?

Every time I check out of a hotel, they ask me if my stay went fine, let me review my incidental charges and ask if they should charge the credit card used to check in. But what if I simply walk out ...
13
votes
2answers
4k views

Why do US hotels sandwich the blanket between two sheets instead of putting it inside a duvet?

Every US hotel I've stayed in so far sandwiched the blanket between two sheets, instead of putting it inside a duvet cover (example of what I'm talking about) like most people do at home. The first ...