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Questions tagged [hotels]

For questions related to "hotels" specifically rather than "accommodation" generally. See also the "hostels" tag.

-2
votes
0answers
45 views

need help reg. Hotel through? [on hold]

Please advise name and reference of Forum / Forums to raise issue against Erroneous Charges levied by Hotel Booking Portal /(Agregator)
0
votes
0answers
70 views

Can I cancel a hotel booking after receiving my Dubai visa?

I booked a hotel and mentioned it on my visa application. I now wish to live with a friend of mine. Is it safe to cancel the booking right now? Or should I cancel it after immigration. I don’t find ...
44
votes
4answers
11k views

How does Expedia manage to sell a room significantly cheaper than the hotel itself?

I was recently booked in to the Hyatt Ziva All Inclusive in Puerto Vallarta booked direct through the Hyatt website. The room rate was approx. $650 per night. This evening, I was casually browsing on ...
4
votes
2answers
149 views

Are hotel room safes tamper evident?

I know that hotel room safes have a master key and are not considered very secure. Let's suppose I'm not worried about theft, but about a person with the master key opening the safe, messing with its ...
0
votes
2answers
110 views

Will hotels let you stay a few hours at a discounted rate?

I know that I would need to contact the hotel, but generally speaking, if I'm staying at HotelX from 12/28-1/3, and my plane lands at 11:30PM on 12/27, is there any way HotelX can help us? Or will I ...
23
votes
1answer
3k views

Does everyone in a party need to be 62 or over to qualify for the Marriott senior discount?

I'm booking a trip with my mother and mother-in-law, who are both over 62 years old. The hotel we're staying in is a Marriott, which offers a senior discount for travelers 62 and over. Traveling is ...
6
votes
0answers
87 views

Are hotel beds rated?

Is there any kind of bed rating system for hotels? I would like to only rent at hotels with extremely firm mattresses. It seems to be nearly 100% hit or miss. I've stayed at hotels expensive hotels ...
3
votes
2answers
171 views

Hotel asks for credit card and passport through mail for restaurant reservation

I have made a booking at a hotel in an East Asian country for the new years period. The booking was done through a 3rd party website. The payment will be fulfilled on the first day of arrival ...
2
votes
1answer
144 views

Hotels.com refunds? Card charged immediately when was supposed to be charged at check in and now saying i never paid.

I had made a fully refundable no cancellation fee hotel reservation and have cancelled the reservation 33 days before deadline. They are saying I never paid and won't refund money. It was clearly ...
1
vote
1answer
37 views

What are Hotels on Salt Lake City Trax Light Rail?

Going to SLC in late Feb for snowboarding. Looking at staying in Murray, downtown and South Salt Lake so closer to resorts (Alta, Brighton, etc). How do I find out what hotels are walkable to light ...
-1
votes
1answer
141 views

Should we check out from hotel? [duplicate]

I got a hotel card now. My smart gf says I do not need to check out. She said just throw away the card that the hotel will automatically check me out. The card is cheap and replaceable. I fear that ...
6
votes
1answer
152 views

Belarus, can unmarried couple stay in one room in Minsk?

Can an unmarried couple (one American, one Russian) stay in same hotel room in Minsk? Or is there a hassle?
1
vote
1answer
94 views

Regarding ratings of hotel

Different websites give different ratings for the same hotel. Why is it like that? Which one is the correct one? For example: Senani Hotel in Kandy: Google shows it to be a 2 star hotel But ...
-1
votes
2answers
537 views

Why do hotel chains use so many different names for the same class? [closed]

My question doesn't involve names that stem from mergers and acquisitions. Keeping these names is less costly than replacing them, like replacing Ritz-Carlton, Sheraton, Delta, Westin with Marriott. ...
5
votes
0answers
79 views

Booking date change difficult due to technical problems, who is liable? [closed]

Short version: I tried to shorten an existing hotel reservation, booked and prepaid through a large travel site, a day before the "free change/cancellation" period runs out. They tell me the hotel has ...
3
votes
1answer
192 views

How do stained bedclothes affect the nightly price? [closed]

I stayed at a Hilton Garden Inn in Canada for 1 night at $150 CAD pre-tax. Shortly after my late arrival around 23:00 local time, I spotted some small red (not sure if this were blood) and orange ...
1
vote
0answers
78 views

How long can I extend a hotel stay? [closed]

I have a guest that wants to keep extending his stay, What are the guidelines for extending a stay in a hotel in Michigan?
2
votes
0answers
88 views

Below standard baby crib

Recently, I went to a hotel in Switzerland. I phoned weeks in advance to make sure they had a baby crib for my 5 month baby. They told me “Sure”. When we arrived in the room, the crib was so old and ...
2
votes
1answer
165 views

Can a hotel charge me for reservations a year later if I signed up on a waiting list?

Last year (2017) my husband and I went to a blues festival in West Helena AR. It was last minute and we had an incredibly hard time finding somewhere to stay (Helena AR is a small town.) After trying ...
8
votes
1answer
954 views

Towel heater switch

What are these switches that are meant to move horizontally? Last time I had one was some years ago in Sweden, and it was pretty straightforward I guess. Now, in Germany, I am not sure if am taking ...
2
votes
1answer
198 views

Two adults staying in a room that says “one adult” on the reservation [duplicate]

I am traveling for work. My company sent me my hotel reservation. It says "one adult" on it. I am bringing my wife. Do I need to sneak her into the room, or will I be fine?
22
votes
2answers
3k views

Is it a reasonable assumption that larger US hotels will have laundry facilities?

I'm travelling to the US and staying in a hotel in a tiny town in Utah round about the time I'd need to do laundry. I looked through the hotel amenities to see if it has guest laundry facilities, and ...
1
vote
0answers
99 views

Why would a hotel room shoot up in price at the start of the year?

The Varsity Hotel (Cambridge UK) has pretty standard rates for the next 3 months (£275 apart from Saturday night and the odd day when some event must be happening), but searching ahead into the new ...
2
votes
0answers
133 views

In the context of hotels, what's a “purser”?

In the Winter Package hotel offer, one service provided to Horizon Club members is a "Purser service", without any explanation of what a purser is. Wikipedia's article on pursers only talks about ...
0
votes
1answer
92 views

Using airline FF program shopping button (Chrome) on hotel websites - Double-dip?

asking if anyone tried this. Talking about Shopping button extensions from FF programs (AAdvantage eShopping, United MileagePlus etc.) They sometimes have hotel websites possible for mileage ...
1
vote
1answer
196 views

Hotel in Vegas did not charge my card

I booked a hotel in Las Vegas through booking.com. They immediately charged me for the first night. At check in they charged me for the full stay + security deposit. However, on checkout, they did ...
4
votes
2answers
88 views

Old Marriott Gold perks after SPG/Marriott account merger

Last year, I acquired Starwood (SPG) Gold through staying a bunch of nights at SPG properties. When I linked my account with Marriott, I was comped to Marriott Gold, which provides a series of very ...
0
votes
2answers
77 views

Electronic Map with Lodging pricing

A wedding in Jamaica will be at the booked Prospect Plantation Villas. Is there a method or web services that map nearby accommodations? The goal is to be as close as possible (walking distance) to ...
10
votes
1answer
181 views

Can I transfer my hotel reservation?

I booked a hotel for a conference visit in Barcelona. Although I have the appropriate visa for Spain, my passport is at the UK embassy due to a visa application that is taking much longer than the ...
2
votes
1answer
179 views

Denied check-in with a paid reservation, what can we do? [closed]

We made this reservation at booking dot com, with all money paid. At that day, we arrived at 8pm at the property, the property owner insisted that we arrived late and refused to check us in. ...
64
votes
6answers
16k views

In US hotels, what happens if you skip checkout and just leave the hotel?

Every time I check out of a hotel, they ask me if my stay went fine, let me review my incidental charges and ask if they should charge the credit card used to check in. But what if I simply walk out ...
7
votes
2answers
3k views

Why do US hotels use two sheets instead of a proper duvet cover?

Almost every US hotel I've stayed in so far uses two sheets as a layer between the blanket and your body, instead of using a proper duvet cover (example of what I'm talking about) like most people do ...
5
votes
1answer
1k views

Does a visitor to someone already staying in a hotel have to pay the city tax?

Imagine person A is staying in a hotel in Paris for a month. During this month, a friend, person B, comes to visit person A for 10 days and stays in the room A is staying in. The hotel is fully aware ...
2
votes
1answer
93 views

What is a typical room cleaning tip in Montreal?

This fall, I will be traveling for work and staying in a relatively nice hotel in Montreal for six nights. I've never stayed this long in a hotel before. Is a tip for room cleaning expected in ...
5
votes
1answer
149 views

Cancellation fee for a hotel in Austria booked via phone call

I booked a room at a hotel in the Austrian Alps (I hadn't paid for the room, nor did I give them any credit card details at the time of booking). However 2 days after making the booking I informed ...
13
votes
2answers
2k views

Does Newark (EWR) have a hotel actually in the airport?

Does Newark (EWR) have a hotel actually in the airport? Perhaps in Terminal B? (Interestingly, I just could not find this information, despite knowing how to use a browser/google.) Failing that, ...
5
votes
0answers
179 views

Moved from room after bad insect bite, but what about the next guy? [closed]

I am staying in a hotel in Genova for three more nights. The hotel is prepaid by my grant, and leaving is something I don't want. Last night an insect bit me, and for the first time in my life I got ...
75
votes
6answers
23k views

My hotel “blocked” 5,000 dollars when I arrived and now is taking again the money

I'm staying in San Francisco for 2 weeks. When I arrived I gave my European debit card to the hotel, and they (at least, I thought so) withdrew the 5,000 dollars I owed them for the whole stay. ...
0
votes
1answer
166 views

Can you use a student ID to check in at a hotel?

Out of curiosity, can you use your college ID as a form of identification when you're checking into a hotel? Or are there certain specifications for IDs that can be used for that?
1
vote
1answer
453 views

Travelling as unmarried couple in Indonesia [duplicate]

My girlfriend and I are travelling to Jakarta, Yogyakarta and Bali this month and we will share the same room throughout the trip. We are both Chinese citizens. Recently I have seen news reporting ...
69
votes
4answers
20k views

What is a “French bed room” in German hotel terminology?

I have booked a hotel room in Germany. On the reservation confirmation, it says: Room category: 1 × French bed room non-smoking What is a French bed room?
2
votes
1answer
341 views

Hotel doesn't say “No Visitors,” but reviews do. What should I do? [duplicate]

I have NEVER in my life stayed in a hotel where it said visitors are not welcome. I am going to NYC, and my friend wanted to visit me, not spend the night. We have done this before at another hotel, ...
4
votes
0answers
173 views

Hotel bill dispute [closed]

I booked a hotel room in the Netherlands for 2 nights. The hotel was a pay-at-the-property hotel, and didn't need credit card details. Before I arrived I added an extra day over the phone. Upon ...
2
votes
1answer
2k views

Is it mandatory to show my credit card upon my arrival at hotel booked using Booking website?

My cousin is going to book a room for me in Istanbul using his Mastercard. I've heard that the hotel may ask me to show the credit card with which the payment was made. If the cost of the hotel is ...
5
votes
1answer
225 views

Being charged for an automatically cancelled reservation in the US

About two months ago I made a reservation for a US hotel through Booking.com, using a prepaid credit card. The hotel tried to check my card on May 19th (past the free cancellation period, which was ...
1
vote
0answers
101 views

Is there a law against hotels denying guests to have visitors [duplicate]

I've been staying at a hotel for a few weeks now. When I checked into the room the clerk at the desk said that I can't have visitors. A few days later a gentlemen came to ask about something and said ...
0
votes
1answer
167 views

When staying in a US hotel, should I tip the housekeeping? [duplicate]

I grew up outside the US, and in our culture, tipping almost never ever happens. I am aware that when eating at a restaurant in the US, you are expected to tip between 15-20%. When I stay in a hotel ...
0
votes
1answer
50 views

Good place to sleep in (or near) Miami's airport? [closed]

I will soon have a series of flights including a 13 hour nightly stop in Miami and I'm willing to pay a little more if it means a comfortable bed to sleep in. Is there any commendable place near (or ...
3
votes
1answer
74 views

How can I search for hotels with kitchen(ette)s?

How can I do so, without reading each hotel's website or contacting their staff? I prefer hotels belonging to big hotel chains, but not only extended-stay hotels.
2
votes
1answer
233 views

Booked hotel, but never asked for payment information

I just reserved a room at the Hotel Vier Jahreszeiten in Berchtesgaden, Germany. I went through the booking website and provided all of my info, but they never asked for payment information. I didn't ...