Questions tagged [hotels]

For questions related to "hotels" specifically rather than "accommodation" generally. See also the "hostels" tag.

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Long layover (22h) for elder relative at BKK airport

Since I have no experience in longer layover times and my grandmother (philippine citizen) will leave Germany soon to go back to the Philippines, I have a few questions. They will stay for 22 hours in ...
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13 votes
3 answers
6k views

I took down my "do not disturb sign," but my room never got cleaned. Should I have expected it to be?

On a current stay at a mid-level hotel chain in El Paso, Texas, we left the do-not-disturb sign on the door in the morning, until we were done with breakfast, and getting ready for the day. Our room ...
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2 votes
1 answer
162 views

Hotel reservation cancelled after submitting my France visa application

I just applied for the Shenghen visa via France Consulate, After putting in my application, the hotel reservation I made was cancelled due to an issue with my card (So they said). But I have already ...
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-2 votes
1 answer
165 views

How can I estimate how much noise nearby trains will make?

When choosing hotels or other temporary accommodation (e.g., Airbnb) in the United States, I'm sometimes concerned regarding the noise that nearby trains may make. E.g., some train tracks are unused, ...
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4 votes
0 answers
255 views

Booked/paid for room, not available upon arrival

TL;DR: Booked and paid for a room, room was not available, the hotel clerk said there was a room but that he chose not to give it to us, we ended up sleeping in the car. What is the best course of ...
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4 votes
1 answer
1k views
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How can I find hotels in a given area that rent units with a separate bedroom?

I wonder how I can find hotels in a given area that rent units with a separate bedroom. I unsuccessfully tried: https://agoda.com https://www.booking.com/ http://maps.google.com/ but couldn't find ...
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-2 votes
1 answer
323 views

Why do most hotels in the US refuse to match travel agency prices?

I've seen that happening a few times in the United States and it seems to be the norm rather than the exception: I go to a hotel with no reservations, I show some booking price that can be obtained ...
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10 votes
4 answers
7k views

How do hotel housekeepers know if a room is in use?

In a hotel many of the rooms may be unoccupied and have not been rented to a guest. How does housekeeping know which rooms have been rented and which ones are unoccupied? Do they just go in every ...
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10 votes
4 answers
4k views

Are there any hotels with a 24h check-in option in Vilnius, Lithuania?

I am travelling to Vilnius, Lithuania and will arrive at the airport at around 9am. I will have more luggage than is comfortable to walk around with, so I plan on going to a hotel directly from the ...
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  • 1,489
6 votes
1 answer
548 views

Hotels cancellation policy J-2, J-25, etc

A hotel in France has the following cancellation policy (translated from French): Reservation for 1 to 4 nights: Cancel on the day of arrival without fees [...]. Reservation for 5 to 27 nights: ...
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  • 479
6 votes
1 answer
261 views

Do hotels offer "proof of stay" certificates to their guests?

I'm not sure what to call the document that I'm referring to, so I used the term "proof of stay." I'm scheduled to travel to Latin America with a colleague of mine to attend a work-related ...
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  • 673
1 vote
4 answers
360 views

Noise in hotels in Spain (outside party locations)

I've heard that Spain is one of the loudest countries in the world, where noise ordinance is not very valued. How it looks like in hotels? I'm interested in the locations near the shore or mountains, ...
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0 votes
1 answer
255 views

Why do hotels (apparently) require you to leave and then ask for your room key back at the reception when leaving/returning to the hotel? [duplicate]

I've never once been in an actual hotel, and definitely not as a paying guest, so I base this entirely on 50+ year old movies and TV series, as well as various remarks and books/stories. It appears as ...
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2 votes
1 answer
233 views

Why was UAL 2013 cancelled Sept 12th 2021?

My flight for today, UAL (United Air Lines) 2013 from Chicago O'Hare (ORD) to Miami (MIA), has been cancelled. Why? I have not been rebooked until tomorrow AM. Am I entitled to any compensation?
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25 votes
2 answers
7k views

Why must hotel customers check out after a stay longer than a rather low number of days in the United States?

I was reading the policies of two hotels, one in California and one in Seattle. I was surprised to read that hotel customers must check out after 13 days at the hotel in Seattle and 4 weeks at the ...
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29 votes
8 answers
9k views

Are there (small, pod) hotels for single people in Western countries?

In general, when traveling, most hotels are around ~100-150 a night if not more (especially in larger cities). In places like Japan and Singapore, there are pod hotels meant for single travelers/...
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  • 537
3 votes
1 answer
254 views

Booking.com didn’t call hotel to cancel should I be worried?

I canceled 7 hotels through the refund period and found at least two that were not contacted. I called customer service and they were able to get me my two refunds as well as call a third hotel. I am ...
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1 vote
0 answers
178 views

Dubai - how to manage breakfast when I cannot get from Hotel

Due to family reasons, we are travelling and stopping over in Dubai for 15 days. The challenge is that most hotels in downtown are quite expensive if chosen with breakfast. We're just wondering if ...
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  • 1,055
1 vote
0 answers
311 views

Is there a hotel search engine(website) that allows to filter results by room size?

I search for it for years, That would be really useful
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  • 37
6 votes
2 answers
372 views

How Much Could You Expect Accommodations to be Pricewise in Japan?

I am planning to go to Japan with a fairly sized group of friends (About 6 other people) for next late next year ~Summer-Fall 2022. Nothing is set in stone as we are still waiting for a proper re-...
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1 vote
0 answers
171 views

Berlin Apart-hotels 16 Year old

I'm 16 years old. I'm going to be doing an internship in Berlin for nearly 3 months. It's extremely likely that I'm going to be needing an apart-hotel, accommodation at a Youth Hotel or something like ...
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0 votes
0 answers
129 views

How can I claim a Seniors' discount at a Residence Inn?

I made a booking today at the Residence inn by Marriott in Gaithersburg but there was no place at the booking to put that my husband and I are senior citizens. How can I claim a discount? My trip is ...
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3 votes
1 answer
757 views

Why would a hotel only accept guests older than 21 years old?

I've booked a stay in a hotel at our local Crystal Mountain resort and noticed a peculiar message: All guests must be 21 or accompanied by a legal guardian. Why would a hotel not allow someone who's ...
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  • 79.4k
24 votes
2 answers
1k views

What is the purpose of this cage on the wall of hotel room?

I'm looking for ideas about functionality of this wooden "cage" found on the wall of hotel room in Fez, Morocco. I haven't had a chance to ask the service about it, and I'm yet to find a ...
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  • 149
2 votes
2 answers
210 views

How does the 3-day quarantine in New York work out if I'm going from Pennsylvania to pick up a friend who's arriving in JFK from abroad?

I read the related post here but my situation is a bit different. I'm going from Pennsylvania to NYC/JFK to pick up a friend in a few weeks. We both live in Pennsylvania and would wanna go back home. ...
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  • 123
5 votes
1 answer
173 views

What sorts of insurance can I get when using a service like AirBnb?

I recently ran into a situation when staying at an AirBnb where there was an overflow in a toilet, the homeowner blamed me, and tried to get a good deal of money from me through AirBnb. AirBnb found ...
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15 votes
2 answers
5k views

"Breakfast included" , excluding weekends

I was trying to book a 4-day stay in Lyon, France, in a 3-star hotel belonging to a major chain. Their website advertised a rate with a slight discount, a counterpart to a slightly restrictive ...
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  • 353
26 votes
2 answers
8k views

How did the Raffles staff know my colleague had been unwell during the week?

Last October (2019), we stayed at Raffles Jakarta for 7 days, and it was a business trip. The hotel was fantastic and exceeded our expectations. On the third day, we had a business lunch arranged by ...
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2 votes
0 answers
50 views

Compensation for Hotel or Travel Package

Are there platforms similar to www.flightright.de that provide support to get compensation for hotel or travel package bookings in case of issues? I am aware of some websites but they just redirect ...
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  • 2,173
13 votes
3 answers
7k views

Why do Hilton Garden Inns have color printers guests can use freely, but more upscale hotels offer just free black white printing? [closed]

Most hotels have just a black white printer guests can use freely. But at every Hilton Garden Inn ("HGI") my colleagues and I stayed, HGI has a color printer guests can use freely in their ...
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15 votes
4 answers
7k views

Is it normal for hotels to offer two single beds pushed together when a double bed is booked?

Recently, in multiple hotels, we paid for a double bed but got two smaller beds near each other instead. The two beds can move apart during the night, if you sleep on the middle. Should we complain? ...
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  • 261
2 votes
0 answers
322 views

Are French hotels currently prohibited from using air conditioning?

We just arrived at a 4-star hotel in France that says they are not allowed to have air-conditioning because of new Regulations. We are aware of regulations that affect restaurants, but this is the ...
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2 votes
0 answers
60 views

Hotel refund with hotels.com

In February this year I had a hotel booked with hotels.com. It was classed as non refundable but was cancelled because the hotel went into administration just before travelling. Hotels.com promised a ...
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-1 votes
1 answer
110 views

Why would cockroaches and other pests thrive in a hotel? [closed]

Disclaimer: I have never been in a hotel. I'm not basing this on actual experiences. I've generally got the idea and heard many stories or remarks about how hotels in various popular vacation ...
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3 votes
2 answers
3k views

Check-in and check-out at a hotel, how to calculate number of nights?

If I spent ten days at a hotel (April 21st to May 1st) and paid for an additional 1 week (May 1 to May 7th) checkout on 8th before 11:00 a.m., but, I decided to pay for another week on the 7th, the ...
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3 votes
1 answer
1k views

Getting refunded for a non-refundable booking due to the hotel closure because of the COVID-19 situation (Netherlands)

I made a non-refundable hotel room booking through the hotel website. The hotel is located in the Netherlands. Two days ago, a hotel manager informed me that they close the hotel for a certain period ...
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  • 1,227
11 votes
4 answers
6k views

Are hotel staff happy if a customer stays at a hotel for a long time? [closed]

In general, would hotel staff find it unusual/weird for a customer to stay at a hotel for an extended period of time (e.g. 3 months)? Wouldn't that mean more money for them? Given the current crisis ...
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  • 127
31 votes
2 answers
20k views

Am I entitled to a refund on a non-refundable booking that has been cancelled by the hotel

I made a non-refundable hotel room booking through hotels.com. The hotel has contacted me to inform me that they will not be open for business during my stay because of the Coronavirus. I know I made ...
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  • 329
3 votes
0 answers
224 views

TransferWise account and cancellation of hotel because of COVID-19

Due to the on going Coronavirus outbreak, there has recently been a state of emergency declared in Czechia meaning my partner can't travel and, for this reason, I emailed a hotel I had booked in the ...
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  • 161
2 votes
1 answer
619 views

Options for sleeping at Heathrow during a long layover [duplicate]

My mom has a flight to Seattle from New Delhi tomorrow via Virgin Atlantic and has a long layover at Heathrow airport terminal 3 (19 hours). Will it be possible for her to sleep at one of the attached ...
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7 votes
2 answers
260 views

Self-service hotels/hotel chains around the world?

In Finland there is a hotel chain (Omena Hotels), where you book your room online and on a day of arrival the system sends you SMS & email with the numpad code to enter the lobby and your room. No ...
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2 votes
3 answers
873 views

Where to park e-scooters at hotels?

Is it generally allowed to bring them to the rooms? They could be very dirty. Can you put them in the baggage room? Or does most hotels want you to put them on the street? How do you then recharge ...
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2 votes
2 answers
215 views

How to find high tech hotels in Hong Kong?

I've heard stories about Hong Kong hotels that'll give you a phone at check in that you'll later use to unlock the door to your room and you can also use it as a free hotspot when in the town and it's ...
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88 votes
4 answers
23k views

What are these chair-like things in hotels?

I've encountered them in most hotels but I can't figure out what they are for. Some are even mounted on the walls. What are they?
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2 votes
1 answer
2k views

Can you check into a hotel room under someone else's name?

I was planning on going on a trip with a friend and booked a room in the hotel under the assumption that we'd be sharing the room. But now it looks like I won't be able to go on the trip. Can they ...
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  • 10.3k
1 vote
1 answer
425 views

How to find hotels with helipads?

Is there any website or app where you can find hotels with helipads? I really want to take a helicopter to a hotel and I think using the internet is the best way to find a hotel with a helipad or ...
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2 votes
3 answers
230 views

How to get clean shirts when the hotel doesn't offer a laundry service?

I'm living in hotels right now and some hotels doesn't offer a lundry service. I've considered full service laundry where I can pick up my laundry ironed and ready to wear and also laundromats. I have ...
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2 votes
0 answers
176 views

What does the terminolgy 'open bar' mean when selecting board type upon booking hotel room?

I would like to know what the terminology 'open bar' means when on the booking breakdown page/ selecting room type. For more context it is under the column 'board basis' and next to the words 'bed and ...
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  • 29
4 votes
1 answer
257 views

How to get clean bed linens at hotels?

At the hotel I'm staying at right now I've noticed that the bed linens aren't changed when the room and bed are made. Towels are changed only if put on the floor but that isn't unusual. How can I ...
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52 votes
8 answers
15k views

Why would you cancel a non-refundable hotel reservation?

I was wanting to cancel a hotel reservation on Expedia but when I clicked on the cancel link I get this message: The room/unit type and rate selected are non-refundable. Should you change or cancel ...
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