Questions tagged [deutsche-bahn]

Deutsche Bahn, often just "DB", the main German railway company.

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4 votes
2 answers
149 views

Past train punctuality data for Deutsche Bahn

Is there a way how one can check the punctuality of Deutsche Bahn trains for dates in the past? I am looking for information about specific trains.
16 votes
1 answer
2k views

Is it possible to book a specific seat on DB trains?

I'll be traveling on an ICE train next week and plan to work during the trip, so I'd really like to have a table to put a laptop on. However, when I go to bahn.de and try to book a place to sit, all I'...
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11 votes
3 answers
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Refund for cancelled DB train but I don't have a bank account with BIC/IBAN

My husband and I purchased 2 Deutsche Bahn tickets from Brussels to Cologne and the train was canceled. The Passenger Rights states that you are entitled to a refund however they only refund to a bank ...
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26 votes
4 answers
4k views

How can remove unnecessary connections using bahn.de?

I want to take a train from Paris to Berlin at night. I'm trying to book via bahn.de, but I've also looked at thetrainline.com. For next Wednesday, bahn.de offers me an option with connections in ...
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1 vote
1 answer
239 views

Deutsche Bahn: What happens if a flexible regional leg preceding a fixed long distance leg gets delayed or cancelled when on a Super Sparpreis ticket?

I am planning to book a Super Sparpreis ticket from A to C via B, where the A-B leg is on regional (RE/S-Bahn) train and the B-C leg is on a long distance (IC/ICE) train. Though the Super Sparpreis ...
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3 votes
2 answers
386 views

Deutsche Bahn: Do I need to buy and later claim a refund for using a different train due to a cancellation or delay in the original train?

Suppose I have booked a train with Deutsche Bahn from A to C via B. Either the train covering the A-B leg gets delayed, or the train covering the B-C leg gets cancelled, leaving me looking for ...
  • 1,103
29 votes
9 answers
8k views

Do trains travel at lower speed to establish time buffer for possible delays?

At first a disclaimer: I've no clue about how trains and train companies operate, so please forgive my naivety. I was wondering whether trains are always traveling at their highest possible speed (...
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3 votes
0 answers
219 views

Is there a reliable source of Deutsche Bahn historical punctuality data?

After missing a few train connections this summer, I'd like to understand if certain train connections aross Europe are reliable. So I want to build a database of each intercity/long distance train in ...
8 votes
2 answers
2k views

Refund possibilities from Deutsche Bahn in the case of missed connecting train

I missed a connecting train because of 5 mins delay with the previous train. My train from from Stuttgart HBF to Berlin HBF, however, there was a change at Hannover Hbf. I have received an email with ...
22 votes
2 answers
6k views

What does "Ruhebereich" (quiet zone) mean on German ICE trains?

From the word "Ruhebereich" I would expect very quiet surroundings, but it has not been my experience. Passengers have no reservations about carrying on conversations, and families show up ...
10 votes
2 answers
5k views

How can I cancel a Deutsche Bahn ticket? I am covid positive

I just got corona positive, and we are going to travel from Berlin to Munich on ICE. The ticket is booked via https://bahn.com in the next two days. When I am trying to cancel the ticket, I see this: ...
19 votes
1 answer
3k views

Where can I buy the Egal-Wohin-Ticket?

In addition to the 9-Euro ticket, there is another interesting offer on the German railways - the Egal-Wohin-Ticket, a train ticket which allows one to travel between any two places in Germany for 40 ...
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2 votes
1 answer
136 views

buying train ticket at the station for Munich airport to Ponte Gardena

My LH flight from Chicago arrives in Munich at 12:45 pm. I want to go to Ponte Gardena from there. I see that there is the S-Bahn train S1 to Munich Ost at 1:35 pm connecting to Innsbruck Hbf on RJ ...
2 votes
1 answer
101 views

Does the company with the website zug-erstattung.de still exist?

There used to be a company with the website Zug-Erstattung.de . It was useful for claiming penalty payments from Deutsche Bahn for delayed or cancelled trains. Does it still exist?
1 vote
2 answers
297 views

Is HOTNAT valid when travelling between two ICE trains with two separate Tickets

Hi Ticketing experts, I have a question about HOTNAT which nobody from DB can seem to answer. On the phone they tell me they don’t know, and I get no reply to emails. On the 22.10 I am traveling from ...
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7 votes
1 answer
3k views

Why don't some German trains show up on Deutsche Bahn's website?

I arrived to Hamburg this morning 5:31, and I was planning on continuing my journey to Cologne at 6:11. I used the DB website to look up trains: However, I discover on the station that there is also ...
8 votes
1 answer
5k views

Deutsche Bahn: train cancelled and app shows "current alternatives"

I had an ICE train cancelled where I had the super sparpreis ticket. The app shows me current alternatives. Does this mean I can get on the alternatives without any further ado or do I have to go to a ...
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2 votes
1 answer
346 views

Can I combine a Deutsche Bahn city ticket with an RMV S-Bahn single ticket?

I am travelling to Frankfurt on a Deutsche Bahn ICE train. I plan to get off at Frankfurt (Main) Hauptbahnhof and take an RMV S-Bahn or RE train to Frankfurt airport. The ICE ticket is a Sparpreis ...
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5 votes
2 answers
918 views

Fix Super Sparpreis ticket identity

I am French and ordered a "Super Sparpreis" ticket online for my child, this is a special child price since he is less than 14 years old. The ticket price is around 45 Euros. This is the ...
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2 votes
3 answers
331 views

How to cancel and get refunds for train tickets for Italy?

I have a train travel booked through Germany, Switzerland and Italy. All three legs of the travel are booked through bahn.de, and the Germany into Switzerland leg I can find back on the system of that ...
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7 votes
1 answer
1k views

Is arriving at FRA by train 3 hours before my flight early enough?

I am arriving Frankfurt(M)Flughafen by a DB bahn train from Hannover, which reaches at 11:17. My flight is from the Frankfurt airport terminal 2 at 14:15. Do I have sufficient time to reach the ...
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29 votes
7 answers
11k views

Overcrowded German trains

The recent spat between Greta Thunberg and German rail left me thinking: can you buy a ticket in a German train and not get a seat? Is that only for local or also long haul trains?
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6 votes
1 answer
529 views

If my train is cancelled and replaced, must I take the indicated replacement train when I have a Sparpreis ticket?

My train is cancelled but replace by a train with the same timetable but a different number; identical to the scenario in this question. Under those circumstances, does the Sparpreis ticket have ...
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4 votes
2 answers
219 views

ICE from Frankfurt to Limburg

I need to reach Limburg a.d. Lahn, Limburg Bf, so when I search for trains online on DBahn, it shows many Limburg options: I don't find many ICE trains to reach Limburg Lahn, hence is it okay to take ...
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14 votes
1 answer
2k views

Deutsche Bahn: What does "Train not bookable until further notice" mean?

I am trying to book a train from Deutsche Bahn, that shows a message "Ticket not bookable until further notice" (in the English version of the website) in its listing. However, the button to book is ...
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8 votes
1 answer
818 views

Is it allowed to buy a Probe Bahncard 50 repeatedly?

I bought a Probe BahnCard 50. It is now expired (I cancelled the subscription) and the trial period of 3 months is over. Can I buy a Probe BahnCard subscription again?
3 votes
1 answer
464 views

Compensation from Deutsche Bahn [duplicate]

We decided to travel to Croatia using ferry, train and coach from the UK. We had booked our train tickets through DB and actually had three trains on that ticket. We successfully caught our first ...
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2 votes
1 answer
963 views

What if my bahncard does not show up automatically on app but I don't have bahncard number?

I bought trial bahncard for 3 months on online, but it seems like I couldn't get the physical card because I'm not sure if it will be delivered before my trip to Germany. I know I can use the ...
5 votes
1 answer
391 views

Reliability data for German trains

I want to take the 'Kulturzug' between Berlin and Wroclaw on August 10th 2019 (dep. 08:25 from Berlin-Lichtenberg, arr. 12:42 in Wroclaw Glowny). As I will be attending a wedding later that day, it ...
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1 vote
2 answers
105 views

Ticket between 2 zones : edited [closed]

If I have a monthly pass of 1 zone(city) and I want to go to another zone(city2) 2, can I just buy a day ticket of zone 2 and travel from zone 1 to zone 2 ? Its about cities. Wolfsburg and ...
56 votes
4 answers
10k views

What's the 2-minute timer on mobile Deutsche Bahn tickets?

A few days ago I purchased a single ticket from Cologne (Köln) to Aachen via the DB Navigator app. The ticket was valid for 6 hours after the purchase, however a timer started from 00:00 and stopped ...
user avatar
2 votes
1 answer
2k views

How to get a confirmation that my BahnCard has been cancelled?

I requested to cancel my bahn card using this form. I am currently living in the USA. I received an email three weeks ago stating that my request has been forwarded to the appropriate department and ...
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32 votes
3 answers
9k views

What are my rights when I have a Sparpreis ticket but can't board an overcrowded train?

A German Sparpreis-ticket is (for long-distance trains) only valid on the trains indicated on the ticket, but a seat reservation is optional. In case of overcrowding, a Sparpreis ticket holder can be ...
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14 votes
1 answer
426 views

How do I parse the syntax of the route instruction on a German railway ticket?

With a Deutsche Bahn Flexpreis ticket, one can take any trains on the day of travel, but the route is still limited. The permitted route along which the ticket is valid is written on the ticket, but ...
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5 votes
1 answer
820 views

Can I use a "Gutschein" from Deutsche Bahn more than once?

I cancelled a trip with Deutsche Bahn and they gave me a "Gutschein" (German word for coupon or voucher) with the value of the trip. If I use this Gutschein to buy something of less value, ...
26 votes
2 answers
6k views

Suddenly it's announced that my train won't go to my destination, is my Sparpreis ticket valid?

During the journey it was suddenly announced that my train won't go to my destination an I should change to another one. I had my Sparpreis ticket (first class with reservation). Is my ticket still ...
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3 votes
2 answers
469 views

Can I hand over a Bahn 100 card?

One of my friends is leaving from Germany, having a bahn 100 card. So he wants to hand over the card that will be expired at the middle of next year to me. So is it possible to change the owner of ...
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22 votes
3 answers
2k views

Is RailTeam's HOTNAT guarantee generally honoured in practice?

The RailTeam alliance of European rail operators offers a HOTNAT ("hop on the next available train") guarantee, stated as follows: Hop on the next available train » (HOTNAT) allows travelers to ...
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20 votes
2 answers
5k views

What kinds of compensation can I get from Deutsche Bahn for canceled and late trains?

I recently traveled from the Basel area to Stuttgart for a weekend. I had round-trip tickets including (paid) bicycle reservations. At our first station change, we found that our EC train was ...
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3 votes
1 answer
535 views

S-Bahn online ticket

I will be travelling to Germany for the first time for a concert. I'll be in Munich and I want to get from Hackerbrücke to Rosenheimer Platz. Is it possible to buy an online ticket the for S-Bahn from ...
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18 votes
2 answers
4k views

Travelling with one e-ticket for two people through Dutch train stations

I purchased an e-ticket for two people from DB Bahn via a travel agency. We are travelling through two Dutch train stations. I know I have to scan it in at these stations. Since the ticket is for two ...
3 votes
2 answers
465 views

Quer-durchs-Land-Ticket valid from/to Venlo

With a Day ticket for Germany (Quer-durch-Land-Ticket) one can travel with all local trains in Germany. Is this ticket also valid on the train to/from Venlo in The Netherlands or is a separate ...
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8 votes
1 answer
1k views

Is there a realtime train position and timetabling tool for Deutsche Bahn trains? [duplicate]

In the UK, there are several third-party services which consume data produced by Network Rail regarding the operational rail timetable and live train movements. These services produce data which are ...
0 votes
1 answer
380 views

What if my train is delayed causing my ticket to expire?

Example: I am at Kähnsdorf Dorf, Seddiner See. I want to go to Konigs Wusterhausen. Bus (646 -> 643) 17:14 - 17:55 Kähnsdorf Dorf, Seddiner See to Potsdam Bhf. IC 2431 18:00 - 19:01 Total time = ...
5 votes
2 answers
206 views

How is the price of a rural ticket calculated?

Say you go to a Deutsche Bahn ticket machine and go to the from/to part button. How is the price calculated for single tickets and day tickets? For example: Königs Wusterhausen to Tropical ...
9 votes
2 answers
3k views

What are Deutsche Bahn's "M" trains/routes?

When I was searching for a train route between Salzburg and Munich on https://www.bahn.com/, a lot of the routes in the results had "M" in the product column (for instance, the first and the last row ...
16 votes
2 answers
3k views

Why was my Deutsche Bahn train "cancelled" and replaced by the same train, but a different number?

Last weekend, I had a ticket on ICE 276 from Frankfurt to Berlin. When I arrived at the station, I was informed that the train was cancelled, but I need not worry because a "replacement" train, ICE ...
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3 votes
1 answer
226 views

Is this SNCF train more crowded on a weekday or weekend?

I am planning a train trip from Lyon (France) to Dresden (Germany). I am looking for information on whether the following trains are likely to be more crowded on a weekend or a weekday. I strongly ...
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4 votes
2 answers
739 views

Deutsche Bahn not responding?

I had recently booked a ticket using their online portal. I tried using VISA twice, but it showed transaction failed. Then I booked using SOFORT(successful). Next day I found they had credited the ...
11 votes
2 answers
4k views

Deutsche Bahn (DB) Lounge Berlin

During my journey from Berlin to Amsterdam by train, I have an option of buying 1st class ticket at an additional cost of 10 Euros. This will give a better seat as well as access to DB Lounge. Is it ...