Questions tagged [deutsche-bahn]
Deutsche Bahn, often just "DB", the main German railway company.
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Deutschlandticket for US residents
I was trying to buy a Deutschlandticket but apparently the US is not on the list of "allowed" countries of the residence. I'm a US resident, have both US & German citizenship and I have ...
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Where does the 20min rule (where you can use any train) come from in German passenger rights?
Where does the 20-minutes passenger rights rule come from? (In other words, the rule for free choice of train after 20 minutes delay expected at the end of your journey). This is a condition that can ...
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Deutschlandticket – when can I switch to fast ICE/IC trains?
Deutsche Bahn's FAQ on the Deutschlandticket states:
Can I use an ICE/IC train with the Deutschland-Ticket if I know I will reach the destination with a considerable delay?
Yes, you have the right to ...
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Deutsche Bahn: Boarding train at an earlier stop than what’s stated in the itinerary?
I bought a Super Sparpreis ticket from Konstanz-Petershausen to Nuremberg. The first leg is an RE train while the next is an IC.
There’s a possibility I might have to board the RE train at Konstanz ...
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Deutsche Bahn Delay Passenger Compensation & Business Travel
In the case of a delay while traveling by train in the EU, one is entitled to a compensation in the event of a delayed arrival of 25% of the price paid for a single ticket for delays of more than 60 ...
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Deutsche Bahn: Cancelled connection and timetable change
I booked ICE/IC trains from Berlin Ostbahnof to Amsterdam Centraal for the 9th of October. I had two connections. My first train was scheduled for the 9th of October at 00:11.
I received an e-mail ...
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First class travel from Paris to Göttingen by German ICE train - a few related questions
I'm traveling September 26 from Paris, France to Göttingen, Germany in the German train ICE, in its first class, as follows:
My questions are:
Is the 34 minute interchange at Karlsruhe enough time ...
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Double compensation with Deutsche Bahn in NRW
In North Rhine-Westphalia (NRW) - Germany there exists an agreement between different regional transit operators (NRW Mobilitätsgarantie) to reimburse you a long-distance / high speed train ticket ...
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Deutsche Bahn price change compensation
Last night i booked a round trip from Berlin to cologne, when i tried confirming booking, it logged me out and next time i opened the website, it increased the prices, i booked it anyway, when i ...
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DB Flex Tickets when there are multiple pragmatic routes between the origin and destination
The DB website says the following about Flexible tickets:
What trains can I take if I have a flexible ticket?
With the flexible fare you are not bound to a specific train. With a ticket for an ICE or ...
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Berlin to Szczecin with 49 euros ticket
I have read that Szczecin Hbf is not covered with the 49 euros ticket. This is the route I wanted to take from Berlin:
Berlin -> Angermunde (in germany)
Angermunde -> Szczecin Glowny (bus RB66)
...
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Does one need to buy tickets in advance for Deutsche Bahn train?
I want to take a train of the Deutsche Bahn from Cologne to Frankfurt. Do I need to book and order a ticket in advance (e.g. from their website: https://www.bahn.com/en/ ), or can I buy it at the ...
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What photo ID to use for the Deutschland Ticket?
I am going to be visiting Germany for three months for an internship. I have been advised to purchase and use the € 49 Deutschland-Ticket for transport. The ticket however requires a photo ID to be ...
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Completing DB Passenger Delay Form
I booked a through ticket for two passengers from Bruges to Wien Hbf transferring at Bruxelles Midi & Frankfurt (Main) Hbf. Prior to the journey the published times changed and the Frankfurt Hbf ...
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How do Deutsche Bahn Passenger Rights claims work for flexible tickets?
According to the Passenger Rights Regulations of Deutsche Bahn, one is entitled to a compensation of 25% of the fare for delays of at least 60 minutes, and 50% of the fare for delays of at least 120 ...
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German Bahn "Sparpreis": can I use a local train (S-Bahn) instead of ICE?
I'm going by train to Frankfurt airport. Everything is regional trains except for the last leg from Frankfurt Main Station to the airport. This last leg can be done on a local train (S-Bahn, RE) or on ...
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Past train punctuality data for Deutsche Bahn
Is there a way how one can check the punctuality of Deutsche Bahn trains for dates in the past? I am looking for information about specific trains.
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Is it possible to book a specific seat on DB trains?
I'll be traveling on an ICE train next week and plan to work during the trip, so I'd really like to have a table to put a laptop on. However, when I go to bahn.de and try to book a place to sit, all I'...
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Refund for cancelled DB train but I don't have a bank account with BIC/IBAN
My husband and I purchased 2 Deutsche Bahn tickets from Brussels to Cologne and the train was canceled. The Passenger Rights states that you are entitled to a refund however they only refund to a bank ...
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How can remove unnecessary connections using bahn.de?
I want to take a train from Paris to Berlin at night. I'm trying to book via bahn.de, but I've also looked at thetrainline.com.
For next Wednesday, bahn.de offers me an option with connections in ...
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Deutsche Bahn: What happens if a flexible regional leg preceding a fixed long distance leg gets delayed or cancelled when on a Super Sparpreis ticket?
I am planning to book a Super Sparpreis ticket from A to C via B, where the A-B leg is on regional (RE/S-Bahn) train and the B-C leg is on a long distance (IC/ICE) train.
Though the Super Sparpreis ...
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Deutsche Bahn: Do I need to buy and later claim a refund for using a different train due to a cancellation or delay in the original train?
Suppose I have booked a train with Deutsche Bahn from A to C via B. Either the train covering the A-B leg gets delayed, or the train covering the B-C leg gets cancelled, leaving me looking for ...
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Do trains travel at lower speed to establish time buffer for possible delays?
At first a disclaimer: I've no clue about how trains and train companies operate, so please forgive my naivety.
I was wondering whether trains are always traveling at their highest possible speed (...
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Is there a reliable source of Deutsche Bahn historical punctuality data?
After missing a few train connections this summer, I'd like to understand if certain train connections aross Europe are reliable.
So I want to build a database of each intercity/long distance train in ...
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Refund possibilities from Deutsche Bahn in the case of missed connecting train
I missed a connecting train because of 5 mins delay with the previous train.
My train from from Stuttgart HBF to Berlin HBF, however, there was a change at Hannover Hbf.
I have received an email with ...
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What does "Ruhebereich" (quiet zone) mean on German ICE trains?
From the word "Ruhebereich" I would expect very quiet surroundings, but it has not been my experience. Passengers have no reservations about carrying on conversations, and families show up ...
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How can I cancel a Deutsche Bahn ticket? I am covid positive
I just got corona positive, and we are going to travel from Berlin to Munich on ICE. The ticket is booked via https://bahn.com in the next two days.
When I am trying to cancel the ticket, I see this:
...
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Where can I buy the Egal-Wohin-Ticket?
In addition to the 9-Euro ticket, there is another interesting offer on the German railways - the Egal-Wohin-Ticket, a train ticket which allows one to travel between any two places in Germany for 40 ...
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buying train ticket at the station for Munich airport to Ponte Gardena
My LH flight from Chicago arrives in Munich at 12:45 pm. I want to go to Ponte Gardena from there. I see that there is the S-Bahn train S1 to Munich Ost at 1:35 pm connecting to Innsbruck Hbf on RJ ...
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Does the company with the website zug-erstattung.de still exist?
There used to be a company with the website
Zug-Erstattung.de .
It was useful for claiming penalty payments from Deutsche Bahn for delayed or cancelled trains. Does it still exist?
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Is HOTNAT valid when travelling between two ICE trains with two separate tickets?
Hi ticketing experts,
I have a question about HOTNAT (“Hop on the next available train”) from RailTeam, which nobody from DB can seem to answer. On the phone they tell me they don’t know, and I get no ...
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Why don't some German trains show up on Deutsche Bahn's website?
I arrived to Hamburg this morning 5:31, and I was planning on continuing my journey to Cologne at 6:11. I used the DB website to look up trains:
However, I discover on the station that there is also ...
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Deutsche Bahn: train cancelled and app shows "current alternatives"
I had an ICE train cancelled where I had the super sparpreis ticket.
The app shows me current alternatives. Does this mean I can get on the alternatives without any further ado or do I have to go to a ...
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Can I combine a Deutsche Bahn city ticket with an RMV S-Bahn single ticket?
I am travelling to Frankfurt on a Deutsche Bahn ICE train. I plan to get off at Frankfurt (Main) Hauptbahnhof and take an RMV S-Bahn or RE train to Frankfurt airport. The ICE ticket is a Sparpreis ...
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Fix Super Sparpreis ticket identity
I am French and ordered a "Super Sparpreis" ticket online for my child, this is a special child price since he is less than 14 years old. The ticket price is around 45 Euros. This is the ...
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How to cancel and get refunds for train tickets for Italy?
I have a train travel booked through Germany, Switzerland and Italy.
All three legs of the travel are booked through bahn.de, and the Germany into Switzerland leg I can find back on the system of that ...
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Is arriving at FRA by train 3 hours before my flight early enough?
I am arriving Frankfurt(M)Flughafen by a DB bahn train from Hannover, which reaches at 11:17. My flight is from the Frankfurt airport terminal 2 at 14:15. Do I have sufficient time to reach the ...
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Overcrowded German trains
The recent spat between Greta Thunberg and German rail left me thinking: can you buy a ticket in a German train and not get a seat? Is that only for local or also long haul trains?
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If my train is cancelled and replaced, must I take the indicated replacement train when I have a Sparpreis ticket?
My train is cancelled but replace by a train with the same timetable but a different number; identical to the scenario in this question.
Under those circumstances, does the Sparpreis ticket have ...
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ICE from Frankfurt to Limburg
I need to reach Limburg a.d. Lahn, Limburg Bf, so when I search for trains online on DBahn, it shows many Limburg options:
I don't find many ICE trains to reach Limburg Lahn, hence is it okay to take ...
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Deutsche Bahn: What does "Train not bookable until further notice" mean?
I am trying to book a train from Deutsche Bahn, that shows a message "Ticket not bookable until further notice" (in the English version of the website) in its listing. However, the button to book is ...
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Is it allowed to buy a Probe Bahncard 50 repeatedly?
I bought a Probe BahnCard 50. It is now expired (I cancelled the subscription) and the trial period of 3 months is over. Can I buy a Probe BahnCard subscription again?
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Compensation from Deutsche Bahn [duplicate]
We decided to travel to Croatia using ferry, train and coach from the UK. We had booked our train tickets through DB and actually had three trains on that ticket. We successfully caught our first ...
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What if my bahncard does not show up automatically on app but I don't have bahncard number?
I bought trial bahncard for 3 months on online, but it seems like I couldn't get the physical card because I'm not sure if it will be delivered before my trip to Germany.
I know I can use the ...
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Reliability data for German trains
I want to take the 'Kulturzug' between Berlin and Wroclaw on August 10th 2019 (dep. 08:25 from Berlin-Lichtenberg, arr. 12:42 in Wroclaw Glowny).
As I will be attending a wedding later that day, it ...
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Ticket between 2 zones : edited [closed]
If I have a monthly pass of 1 zone(city) and I want to go to another zone(city2) 2, can I just buy a day ticket of zone 2 and travel from zone 1 to zone 2 ?
Its about cities.
Wolfsburg and ...
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What's the 2-minute timer on mobile Deutsche Bahn tickets?
A few days ago I purchased a single ticket from Cologne (Köln) to Aachen via the DB Navigator app. The ticket was valid for 6 hours after the purchase, however a timer started from 00:00 and stopped ...
user63373
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How to get a confirmation that my BahnCard has been cancelled?
I requested to cancel my bahn card using this form. I am currently living in the USA. I received an email three weeks ago stating that my request has been forwarded to the appropriate department and ...
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What are my rights when I have a Sparpreis ticket but can't board an overcrowded train?
A German Sparpreis-ticket is (for long-distance trains) only valid on the trains indicated on the ticket, but a seat reservation is optional. In case of overcrowding, a Sparpreis ticket holder can be ...
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How do I parse the syntax of the route instruction on a German railway ticket?
With a Deutsche Bahn Flexpreis ticket, one can take any trains on the day of travel, but the route is still limited. The permitted route along which the ticket is valid is written on the ticket, but ...
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