Questions tagged [deutsche-bahn]
Deutsche Bahn, often just "DB", the main German railway company.
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Email from Deutsche Bahn about a timetable change - what do I need to do?
I booked a journey from Brussels Midi to Essen in a couple of weeks' time. The tickets were booked through raileurope.com. Today I received an email from Deutsche Bahn telling me that due to a ...
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Validity of ticket when using alternative train from a different station
I have a ticket and seat reservation on an ICE leaving Berlin Hbf. But because reasons, it turns out it'd be a lot more convenient to board the train at Berlin-Spandau instead. So far that shouldn't ...
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Can I travel with regional trains from operators other than DB if I can "use any train" due to a schedule change?
I had booked a journey with DB involving local public transit (S-Bahn/tram), IC, and ICE trains. Now DB changed their schedule so my connections no longer are possible and I now can "use any ...
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What does it mean if Deutsche Bahn say that a train is cancelled between two instances of the same stop?
I'm looking into booking a journey from Hannover Hbf to Hamburg Hbf. I found a connection that looks nice and fits my schedule, but it says that it's "cancelled between Hamburg Hbf and Hamburg ...
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Deutsche Bahn replacement bus compensation
I was traveling on a Deutsche Bahn ICE with a 1st class ticket. Part of the route was operated by a replacement bus that had not been announced when I had booked my ticket a few weeks earlier.
The bus ...
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Can I get a refund for ICE due to cancelled regional bus service?
I booked an ICE (sparpreis ticket) from Oldenburg till Berlin. I could get to Oldenburg Hbf by using a regional bus service (I use the D-ticket), which got canceled. However, the DBahn app did not ...
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Landing at Frankfurt (FRA) airport I need a train to Dusseldorf as well as the reverse back to (FRA) from Dusseldorf. Which station do I use? [duplicate]
I am flying in from Prague to Frankfurt (FRA). I need to get to Dusseldorf and thought train would be quicker than a second flight. I'm seeing there are two separate train stations, one basically in ...
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Accessible public transportation travel information query form
Deutѕchе Βahn has revamped their travel information system, rendering it effectively inaccessible. 😠
How do I find:
without ECMAScript (except for entirely optional convenience functions),
without ...
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DB: Can I still use the return journey if I miss the outbound train?
I recently purchased a train ticket for a journey, and I noticed some conditions regarding the ticket's usage. It states that the ticket constitutes a continuous contract of carriage in each direction ...
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DB Super Sparpreis Europa cancellation help
I have a trip this coming Friday and the original itinerary was:
However looking into the DB navigator I see that the trip has been cancelled. When I click to search alternatives, it gives me a ...
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How can I reserve a TGV seat on a Germany-Switzerland ticket purchased via Deutsche Bahn?
I booked a ticket via DB for a journey that starts in Germany and ends in Switzerland.
One leg is operated by TGV Lyria (Paris-Zürich).
Now I learned (by accident) that TGV requires a seat reservation ...
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Railteam/HOTNAT when the next train is the following morning - can I claim for hotel costs?
I was recently stuck in Brussels overnight when my DB ICE train from Germany was cancelled. DB did eventually get me to Brussels, but it wasn't in time to make my Eurostar connection to London. This ...
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If my 00:22 Deutsche Bahn train is cancelled and the following train is inconvenient, can I leave earlier?
Our DB ICE train was cancelled. It was already after midnight; the next available leaves at 1:30 AM and is inconvenient for us. My question is, since we can use other trains, can we take a train the ...
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Confused by Deutsche Bahn Legoland ticket and bus
According to LegoLand Getting here page, the bus ticket is included in the train ticket if I select LEGOLAND Park or LEGOLAND Feriendorf as a destination. I booked the following ticket on bahn.de (the ...
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Confused About Deutsche Bahn Train Ticket
This is my first time traveling in Europe and I'm a little confused about my Deutsche Bahn train ticket. Here is what happened:
I bought a train ticket on April 21st from Amsterdam Centraal to Berlin ...
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Does an ICE ticket apply to the S-Bahn?
I will arrive Munich Airport next month. On the same day, I'll travel to Nuremberg from Munich Hbf. I'll take the S-Bahn from Munich Airport to Munich Hbf. Can I use the ICE ticket that I purchased ...
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Why do some German ICE trains have one final destination in the Navigator, but another destination in real life?
Example of what I mean:
Here is ICE519 in the DB Navigator app:
It's shown as Hamburg to Köln. However on the platform, and in the train itself, it's shown as Hamburg to München, and Köln is just one ...
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Do Deutsche Bahn ICE trains to Belgium require a reservation?
I booked a trip from Hamburg Hbf to Brussels/Bruxelles Midi, entirely with Deutsche Bahn trains. Later, I got an email from Deutsche Bahn stating the following:
Due to a timetable change, your ...
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Can we carry luggage on all trains covered by Deutschland ticket?
To save money I will be travelling between German states using Deutschland ticket trains rather than ICE ones. So, I would like to ask, do all of them have some baggage allowance?
I want to carry ...
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Deutschlandticket for US residents
I was trying to buy a Deutschlandticket but apparently the US is not on the list of "allowed" countries of the residence. I'm a US resident, have both US & German citizenship and I have ...
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Where does the 20min rule (where you can use any train) come from in German passenger rights?
Where does the 20-minutes passenger rights rule come from? (In other words, the rule for free choice of train after 20 minutes delay expected at the end of your journey). This is a condition that can ...
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Deutschlandticket – when can I switch to fast ICE/IC trains?
Deutsche Bahn's FAQ on the Deutschlandticket states:
Can I use an ICE/IC train with the Deutschland-Ticket if I know I will reach the destination with a considerable delay?
Yes, you have the right to ...
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Deutsche Bahn: Boarding train at an earlier stop than what’s stated in the itinerary?
I bought a Super Sparpreis ticket from Konstanz-Petershausen to Nuremberg. The first leg is an RE train while the next is an IC.
There’s a possibility I might have to board the RE train at Konstanz ...
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Deutsche Bahn Delay Passenger Compensation & Business Travel
In the case of a delay while traveling by train in the EU, one is entitled to a compensation in the event of a delayed arrival of 25% of the price paid for a single ticket for delays of more than 60 ...
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Deutsche Bahn: Cancelled connection and timetable change
I booked ICE/IC trains from Berlin Ostbahnof to Amsterdam Centraal for the 9th of October. I had two connections. My first train was scheduled for the 9th of October at 00:11.
I received an e-mail ...
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First class travel from Paris to Göttingen by German ICE train - a few related questions
I'm traveling September 26 from Paris, France to Göttingen, Germany in the German train ICE, in its first class, as follows:
My questions are:
Is the 34 minute interchange at Karlsruhe enough time ...
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Double compensation with Deutsche Bahn in NRW
In North Rhine-Westphalia (NRW) - Germany there exists an agreement between different regional transit operators (NRW Mobilitätsgarantie) to reimburse you a long-distance / high speed train ticket ...
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Deutsche Bahn price change compensation
Last night i booked a round trip from Berlin to cologne, when i tried confirming booking, it logged me out and next time i opened the website, it increased the prices, i booked it anyway, when i ...
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DB Flex Tickets when there are multiple pragmatic routes between the origin and destination
The DB website says the following about Flexible tickets:
What trains can I take if I have a flexible ticket?
With the flexible fare you are not bound to a specific train. With a ticket for an ICE or ...
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Berlin to Szczecin with 49 euros ticket
I have read that Szczecin Hbf is not covered with the 49 euros ticket. This is the route I wanted to take from Berlin:
Berlin -> Angermunde (in germany)
Angermunde -> Szczecin Glowny (bus RB66)
...
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Does one need to buy tickets in advance for Deutsche Bahn train?
I want to take a train of the Deutsche Bahn from Cologne to Frankfurt. Do I need to book and order a ticket in advance (e.g. from their website: https://www.bahn.com/en/ ), or can I buy it at the ...
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What photo ID to use for the Deutschland Ticket?
I am going to be visiting Germany for three months for an internship. I have been advised to purchase and use the € 49 Deutschland-Ticket for transport. The ticket however requires a photo ID to be ...
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Completing DB Passenger Delay Form
I booked a through ticket for two passengers from Bruges to Wien Hbf transferring at Bruxelles Midi & Frankfurt (Main) Hbf. Prior to the journey the published times changed and the Frankfurt Hbf ...
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How do Deutsche Bahn Passenger Rights claims work for flexible tickets?
According to the Passenger Rights Regulations of Deutsche Bahn, one is entitled to a compensation of 25% of the fare for delays of at least 60 minutes, and 50% of the fare for delays of at least 120 ...
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German Bahn "Sparpreis": can I use a local train (S-Bahn) instead of ICE?
I'm going by train to Frankfurt airport. Everything is regional trains except for the last leg from Frankfurt Main Station to the airport. This last leg can be done on a local train (S-Bahn, RE) or on ...
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Past train punctuality data for Deutsche Bahn
Is there a way how one can check the punctuality of Deutsche Bahn trains for dates in the past? I am looking for information about specific trains.
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Is it possible to book a specific seat on DB trains?
I'll be traveling on an ICE train next week and plan to work during the trip, so I'd really like to have a table to put a laptop on. However, when I go to bahn.de and try to book a place to sit, all I'...
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Refund for cancelled DB train but I don't have a bank account with BIC/IBAN
My husband and I purchased 2 Deutsche Bahn tickets from Brussels to Cologne and the train was canceled. The Passenger Rights states that you are entitled to a refund however they only refund to a bank ...
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How can remove unnecessary connections using bahn.de?
I want to take a train from Paris to Berlin at night. I'm trying to book via bahn.de, but I've also looked at thetrainline.com.
For next Wednesday, bahn.de offers me an option with connections in ...
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Deutsche Bahn: What happens if a flexible regional leg preceding a fixed long distance leg gets delayed or cancelled when on a Super Sparpreis ticket?
I am planning to book a Super Sparpreis ticket from A to C via B, where the A-B leg is on regional (RE/S-Bahn) train and the B-C leg is on a long distance (IC/ICE) train.
Though the Super Sparpreis ...
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Deutsche Bahn: Do I need to buy and later claim a refund for using a different train due to a cancellation or delay in the original train?
Suppose I have booked a train with Deutsche Bahn from A to C via B. Either the train covering the A-B leg gets delayed, or the train covering the B-C leg gets cancelled, leaving me looking for ...
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Do trains travel at lower speed to establish time buffer for possible delays?
At first a disclaimer: I've no clue about how trains and train companies operate, so please forgive my naivety.
I was wondering whether trains are always traveling at their highest possible speed (...
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Is there a reliable source of Deutsche Bahn historical punctuality data?
After missing a few train connections this summer, I’d like to understand if certain train connections across Europe are reliable.
So I want to build a database of each intercity and long‐distance ...
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Refund possibilities from Deutsche Bahn in the case of missed connecting train
I missed a connecting train because of 5 mins delay with the previous train.
My train from from Stuttgart HBF to Berlin HBF, however, there was a change at Hannover Hbf.
I have received an email with ...
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What does "Ruhebereich" (quiet zone) mean on German ICE trains?
From the word "Ruhebereich" I would expect very quiet surroundings, but it has not been my experience. Passengers have no reservations about carrying on conversations, and families show up ...
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How can I cancel a Deutsche Bahn ticket? I am covid positive
I just got corona positive, and we are going to travel from Berlin to Munich on ICE. The ticket is booked via https://bahn.com in the next two days.
When I am trying to cancel the ticket, I see this:
...
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Where can I buy the Egal-Wohin-Ticket?
In addition to the 9-Euro ticket, there is another interesting offer on the German railways - the Egal-Wohin-Ticket, a train ticket which allows one to travel between any two places in Germany for 40 ...
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buying train ticket at the station for Munich airport to Ponte Gardena
My LH flight from Chicago arrives in Munich at 12:45 pm. I want to go to Ponte Gardena from there. I see that there is the S-Bahn train S1 to Munich Ost at 1:35 pm connecting to Innsbruck Hbf on RJ ...
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Does the company with the website zug-erstattung.de still exist?
There used to be a company with the website
Zug-Erstattung.de .
It was useful for claiming penalty payments from Deutsche Bahn for delayed or cancelled trains. Does it still exist?
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Is HOTNAT valid when travelling between two ICE trains with two separate tickets?
Hi ticketing experts,
I have a question about HOTNAT (“Hop on the next available train”) from RailTeam, which nobody from DB can seem to answer. On the phone they tell me they don’t know, and I get no ...
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