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Questions tagged [denied-boarding]

Being denied boarding on a plane or another form of travel. For questions about why boarding is denied, and claiming compensation. Tag with the appropriate transport form and compensation if appropriate.

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Denied check-in on a code-shared flight of IsrAir and SmartWings: where to complain?

I am traveling with a trip from CDG->PRG->TLV (and then back). The first segment was run by Czech Airlines and went fine, the second segment was provided by Israir (but operated ...
Vadim Kantorov's user avatar
4 votes
0 answers

Denied Boarding

On the 21st of November I had a connecting flight on Turkish Airlines from Lahore (Pakistan) to Santo Domingo (Dominican Republic) via Istanbul amd Panama City. In Istanbul, when the Panama City ...
Mashood's user avatar
  • 49
4 votes
1 answer

Can airlines claim back denied boarding compensation+expenses from handling agents?

I've been denied boarding on 8 flights to the UK, due to most handling companies across Europe being misinformed about a specific detail of UK carrier regulations. easyJet and Jet2 have confirmed they ...
Crazydre's user avatar
  • 77.5k
1 vote
0 answers

Will I be allowed to board if my surname on my passport doesn't match with the ticket?

I have two first names (for eg: Jas Singh ) and no surname in my passport. In my ticket from Delhi to Vancouver, the last name is Singh and first name is Jas. Will I be allowed to board the flight due ...
Drake's user avatar
  • 11