Questions tagged [delta-air-lines]

IATA "DL", a major airline of the United States, member of the SkyTeam alliance and one of the largest in the world. It operates eleven hubs: ATL, CVG, DTW, MSP, LGA, JFK, SEA, SLC in the United States, CDG in France, AMS in the Netherlands and NRT in Japan.

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38 votes
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Why won't Delta Airlines sell me a ticket for a trip entirely within Canada?

I have really good status and miles with Delta and want to use them to fly from Montreal (where they fly) to Vancouver (where they also fly). However, Delta refuses to book such a flight - even when ...
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36 votes
7 answers
16k views

Why would an airline put 15 passengers at once on standby?

I've checked into a flight this morning with Delta, only to see a dreaded "Seat At Gate" message on my boarding pass. I am aware that airlines routinely overbook their flights, so normally I'd expect ...
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29 votes
7 answers
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How can flights operated by the same company have such different prices when marketed by another?

On SkySkanner, I see: Virgin: LHR-SAN (via DTW) and return (via SLC), "operated by Delta": £580 Air France: exactly the same flights, "operated by Delta": £956 ...and there are other combinations ...
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23 votes
7 answers
17k views

Assuring luggage isn't lost with short layover

I have a flight with Delta from Philadelphia to Atlanta (19:18 to 21:47), and then a flight with KLM from Atlanta to Amsterdam (22:40 to 12:55). I spoke with Delta and KLM and they said my luggage ...
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18 votes
4 answers
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Arriving in Atlanta after US Preclearance in Dublin. Will I go through TSA security in Atlanta to transfer to a connecting flight?

For my specific flights, I'm flying out of Dublin (Terminal 2) which has US customs pre-clearance. I arrive in Atlanta before connecting to San Francisco. I'd like to shop at the duty free store in ...
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15 votes
1 answer
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London to Seattle, corporate policy is economy. How to get more recline: BA or Delta? Or other options?

Over the next few months I'm going to be flying backwards and forwards between London and Seattle. It has to be Economy class (corporate policy). I might be able to negotiate premium economy (not ...
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14 votes
1 answer
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Why was I quizzed about my activities in Colombia by the air-line staff prior to check-in?

At the queue for check-in at El Dorado airport in Bogota, all passengers were submitted to a series of questions by air-line staff (Delta) before reaching the check-in desk. The questions I was asked ...
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13 votes
1 answer
3k views

Showing credit card for international flight purchased with online travel agency

I recently purchased a ticket for my friend to fly from Argentina to the US. He will be flying with Delta. I am concerned that he will be asked to show my credit card at the check-in desk, but he does ...
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11 votes
3 answers
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Why do unavailable seats follow me on Delta

I will be flying soon on the same flight as someone I know, but we booked separately. I was hoping that we could adjust our seat selections so that we could sit next to each other, but for some reason ...
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11 votes
3 answers
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Can I carry on/check in a child's car seat for free for a flight?

I am not flying with my child. Instead, I will meet my child at the destination of my flight. I have a small backpack and one carry-on bag, which is free for most airlines. Can I carry on additionally ...
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11 votes
4 answers
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Where to get connecting flight boarding pass? [closed]

I'm a young girl traveling for the first time alone in January. The trip will be from Connecticut to Jacksonville with a short layover in Atlanta. I'm only going to be traveling with a carry-on and a ...
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11 votes
1 answer
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What is the minimum age for serving alcohol on an international Delta Airlnes flight?

I will be travelling from Dublin to New York (JFK) using Delta Airlines. I'm 20 and have been served alcohol on a summer flight without identification but that was Ethiopian Airlines and I have read ...
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9 votes
4 answers
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What is the drinking age on American operated airlines to Canada?

I live in Ireland and was hoping to go with my friend to Los Angeles in December of this year and it seems that the American carriers (United Airlines, American Airlines, Delta) are cheaper than ...
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9 votes
4 answers
4k views

Delta carry-on policy

So, I will be flying with Delta (from Europe to the US, if that matters) soon and I'm trying to understand what I can take with me to my seat. The following conditions were copied from Delta's ...
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9 votes
2 answers
7k views

Can I use Korean Air's mileage for Delta domestic flights?

I am considering an airline credit card. I currently live in the U.S. and frequently fly domestic, say once a month. I also annually fly to South Korea. If I use the Korean Air's mileage program and ...
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9 votes
1 answer
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What is the meaning of the expiration date on a Delta voucher?

My parents were issued vouchers for a specific dollar amount towards future travel on Delta as compensation for volunteering to switch to a different flight in an overbook situation. The vouchers have ...
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9 votes
1 answer
424 views

My sister's laptop was gone when she gate-checked her bag. What can she do?

My sister was visiting for the holidays and had to gate check her bag on the return trip. Once she got her bag back, her MacBook Air and charger were gone. What recourse does she have to get the ...
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9 votes
1 answer
934 views

Can 'Snow in a can' be checked in luggage for a flight?

Bizarre question I know, but I'm traveling to Australia from Canada and want to bring snow in a can for the tree as you can't buy any there. The product is non flammable however is an aerosol can. I ...
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7 votes
2 answers
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Consequences for canceling a credit card before going on a flight bought with miles from that card

Last year I signed up for the Delta Amex and received 50K bonus miles with the first year fee waived. I just cashed it in for a flight and paid an $11.50 fee with the Amex that grants me priority ...
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7 votes
2 answers
882 views

Collecting on different Frequent Flyer programmes on same booking (not same flights)

I booked Delta but 2 of 3 flights are operated by Virgin Atlantic, so I cannot get miles on Flying Blue (Air France-KLM's programme) as the flight isn't operated by a SkyTeam airline. Can I collect ...
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6 votes
1 answer
618 views

Can I have a laptop case separate from my carry on on Delta? [closed]

I have a laptop case that is pretty big, as it can fit my PlayStation 4, it’s games and my laptop. However it fills the majority of my carry on. I was wondering if I could have my laptop case separate ...
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6 votes
2 answers
8k views

How can I pay with both miles/points and cash for a flight on Delta?

I received 50K miles from the Delta Gold card signup bonus and would like to cash in. However, this particular flight would take me 3.5K to 5K miles over. Am I able to use my miles and pay the ...
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6 votes
1 answer
20k views

TSA-PreCheck not showing on Delta boarding pass

I received TSA precheck via NEXUS (or at least I presume I did since it's included with NEXUS) over a month and a half ago, and added the KTN (Known Traveler Number) to my Delta Skymiles profile. I ...
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6 votes
1 answer
240 views

Last flight cancelled compensation

I was flying domestic with Delta last Friday. Boarding was done before pilot noticed the flat tire. Estimated repair time was 4 hours. I had a connection in ATL and there was no way I could make that ...
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5 votes
3 answers
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Dual-national, returning to US the day the US Passport expires; can he check in with airline on Dutch passport but reenter with expiring US passport?

My Son is US and Dutch citizen. We live in the US. I just found out that his US passport expires On the day he returns to the US. His Dutch passport is valid for another 3 months. Can he check in at ...
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5 votes
2 answers
2k views

Why does Delta often assign Basic Economy passengers a seat the gate, instead of during check-in?

One of the answers to a related question mentioned that Delta often puts a lot of passengers on the "awaiting seat assignment" list because these are Basic Economy passengers who only get a seat at ...
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5 votes
1 answer
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What options do I have if I got far fewer airline points than what I was promised on chat at time on booking?

I had a ticket on Delta. I chose that miles be credited to my JPMiles account. I specifically asked the Delta chat agent how many JPMiles I would earn. He told me that I would earn around 19,744 ...
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5 votes
1 answer
2k views

Are mixed classes possible on a single ticket for a single passenger?

I saw this question regarding trying to book multiple people in different classes, but I was wondering whether it's possible for one person to book a mixed ticket on a single itinerary. As a ...
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5 votes
1 answer
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How is Delta's MQM minimum per leg affected by fare class?

Under Delta's SkyMiles program (both the old one and the new one that began in 2015,) Medallion Qualifying Miles (MQMs) are earned per mile flown, but earn a minimum of 500 per leg. Additionally, the ...
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4 votes
2 answers
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Is two hour delay sufficient to demand compensation from the airline?

My Delta flight from Milwaukee to Boston was delayed 2+ during which we had to sit on the plane waiting for takeoff. The reason for delay was deicing and other minor issues. Am I within my rights to ...
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4 votes
2 answers
1k views

Can I check in a 35-kg suitcase?

I booked a flight with Delta (operated by Korean Air). I plan to check in one 35-kg suitcase instead of two 23-kg suitcases. Some people state that it should be avoided as much as possible, but the ...
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4 votes
1 answer
2k views

Visa on expired passport

If your visa is on an expired passport but still valid, can you still use it with your new passport, or does the old passport have to have a recent expiration date? If so, how do you transfer your ...
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4 votes
2 answers
8k views

What is considered a "domestic flight" with Delta flights in North America?

Carry-on Baggage - complimentary so that's easy. Then we get to the checked luggage: First Checked Bag - Within U.S. and Canada: $25 USD U.S./Canada and Caribbean: $25 USD ...
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4 votes
3 answers
189 views

How much time needed for connecting flight at Schiphol - separate tickets

I am traveling from NYC to AMS on Delta. Flight is scheduled to arrive (if on time) at 5:55 AM. Is it feasible to catch an Easy Jet flight to Berlin at 9:10 AM? There's a KLM flight at 9:50 AM or 12:...
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4 votes
1 answer
232 views

Do I recheck baggage at stopovers MCI-SEA-ICN-SGN? Delta and Korean Air

We booked a flight via Travelocity for my stepson to return home to Vietnam in October 2019. He will travel from MCI to SEA and then another Delta flight from SEA to ICN and finally from ICN to SGN on ...
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4 votes
1 answer
379 views

Does Delta give SkyMiles credit for Aero Mexico flights to Cuba?

I've claimed a few flights with Delta. All seem to have gone through easily, except for a TIJ-MEX-HAV flight. I emailed them the details separately, and they said they've put them through manually. ...
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4 votes
1 answer
293 views

Medallion Qualification Miles vs. regular miles

I'm considering applying for a Delta SkyMiles credit card. The Platinum card says you can get 5,000 MQMs (Medallion Qualification Miles) and up to 30,000 bonus miles. Based on the wording I think ...
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  • 3,528
4 votes
1 answer
288 views

Does Delta require covid test before domestic flight?

Looking at flying Delta SEA-SAN in late April. Reading through some Delta web pages it is clear that Delta requires negative test before international flights to the US (or I guess the US requires it)...
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4 votes
1 answer
836 views

Travel agent took payment now wants more money or canceling flights?

I have an issue whereby I had flights booked with Delta through a travel agent flying from Sydney Australia to the US and back again. My situation changed whereby I needed to alter my flights and fly ...
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4 votes
0 answers
142 views

Checked baggages held in Minneapolis Airport Customs - not sure what to do?

We have returned from a family vacation in Europe on Aug 1st CDG->MSP->SEA We picked up our bags at MSP, went through border control and put them back on the Delta conveyor belt before taking our MSP-...
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3 votes
2 answers
2k views

Refund from Delta for canceled trip

I'd like to know if anyone is familiar with any specific regulations that force Delta (a US company) to refund or give some kind of compensation to passengers that had their trip to the EU (AMS in ...
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3 votes
2 answers
2k views

Delta Medallion: Can you earn MQM's and MQD's by booking travel for others?

I am getting close to qualifying for Delta's Silver Medallion status by accruing 25,000 Medallion Qualifying Miles (MQMs) and 3,000 Medallion Qualifying Dollars (MQDs). If I book travel with my ...
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3 votes
2 answers
313 views

Is this connection through JFK airport doable?

I'm currently deciding whether to book this flight, the only doubt I have is the return flight. Delta DL6304 - Toronto (YYZ) to JFK @ 8:24PM 51 minutes wait Delta DL409 - JFK @ 9:15PM to Edinburgh (...
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3 votes
2 answers
286 views

Best technique to get seat changed on a full transatlantic flight

First flight with our 1 year-old. We just discovered she has motion sickness, so it’s going to be rough going since no medication is suitable for babies. The only trick offered by our pediatrician ...
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3 votes
1 answer
7k views

What does the TSA consider to be household cleaners?

When I was checking in online with Delta airlines, it was mentioned that household cleaners are restricted by TSA. What is TSA's definition of household cleaners?
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  • 133
3 votes
1 answer
491 views

Checked baggage damaged

My checked baggage was severely damaged during a Delta flight two weeks ago (JFK-YVR) There were some items stuck in the conveyor belt and baggage was delayed getting to passengers. I don't believe I ...
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3 votes
1 answer
80 views

Connecting time ay JFK

I arrive at JFK on a Delta flight in terminal 4 at 3:00 pm. I need to catch a Lufthansa flight in terminal 1 at 6:00 pm. Do I have enough time?
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  • 31
3 votes
1 answer
8k views

Convert Emirates Skywards Miles to British Airways Avios or Delta Skymiles?

Is there a way to convert Emirates Skywards Miles to either British Airways Avios or Delta Skymiles? I'm a UK citizen and willing to get a new credit card if it would make the conversion possible.
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  • 6,507
2 votes
1 answer
1k views

Short layover in LAX before an international flight

I am flying from LAS into LAX with a 90 minutes layover before an international flight to SYD. All flights are with Delta. Is this enough time to get from terminal 2/3 to Tom Bradley, assuming I ...
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  • 21
2 votes
2 answers
413 views

JFK International to Domestic Baggage Drop

My wife and kids are arriving in JFK in a couple of weeks (Air India) and have a flight to Atlanta (Delta). Separate tickets but they have enough connection time. My question is about baggage. I ...
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