Questions tagged [delta-air-lines]

IATA "DL", a major airline of the United States, member of the SkyTeam alliance and one of the largest in the world. It operates eleven hubs: ATL, CVG, DTW, MSP, LGA, JFK, SEA, SLC in the United States, CDG in France, AMS in the Netherlands and NRT in Japan.

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29
votes
7answers
6k views

How can flights operated by the same company have such different prices when marketed by another?

On SkySkanner, I see: Virgin: LHR-SAN (via DTW) and return (via SLC), "operated by Delta": £580 Air France: exactly the same flights, "operated by Delta": £956 ...and there are other combinations ...
22
votes
7answers
6k views

Assuring luggage isn't lost with short layover

I have a flight with Delta from Philadelphia to Atlanta (19:18 to 21:47), and then a flight with KLM from Atlanta to Amsterdam (22:40 to 12:55). I spoke with Delta and KLM and they said my luggage ...
17
votes
4answers
5k views

Arriving in Atlanta after US Preclearance in Dublin. Will I go through TSA security in Atlanta to transfer to a connecting flight?

For my specific flights, I'm flying out of Dublin (Terminal 2) which has US customs pre-clearance. I arrive in Atlanta before connecting to San Francisco. I'd like to shop at the duty free store in ...
15
votes
1answer
970 views

London to Seattle, corporate policy is economy. How to get more recline: BA or Delta? Or other options?

Over the next few months I'm going to be flying backwards and forwards between London and Seattle. It has to be Economy class (corporate policy). I might be able to negotiate premium economy (not ...
14
votes
1answer
3k views

Why was I quizzed about my activities in Colombia by the air-line staff prior to check-in?

At the queue for check-in at El Dorado airport in Bogota, all passengers were submitted to a series of questions by air-line staff (Delta) before reaching the check-in desk. The questions I was asked ...
13
votes
1answer
3k views

Showing credit card for international flight purchased with online travel agency

I recently purchased a ticket for my friend to fly from Argentina to the US. He will be flying with Delta. I am concerned that he will be asked to show my credit card at the check-in desk, but he does ...
11
votes
4answers
45k views

Where to get connecting flight boarding pass? [closed]

I'm a young girl traveling for the first time alone in January. The trip will be from Connecticut to Jacksonville with a short layover in Atlanta. I'm only going to be traveling with a carry-on and a ...
11
votes
3answers
8k views

Can I carry on/check in a child's car seat for free for a flight?

I am not flying with my child. Instead, I will meet my child at the destination of my flight. I have a small backpack and one carry-on bag, which is free for most airlines. Can I carry on additionally ...
10
votes
1answer
1k views

What is the minimum age for serving alcohol on an international Delta Airlnes flight?

I will be travelling from Dublin to New York (JFK) using Delta Airlines. I'm 20 and have been served alcohol on a summer flight without identification but that was Ethiopian Airlines and I have read ...
9
votes
2answers
7k views

Can I use Korean Air's mileage for Delta domestic flights?

I am considering an airline credit card. I currently live in the U.S. and frequently fly domestic, say once a month. I also annually fly to South Korea. If I use the Korean Air's mileage program and ...
9
votes
1answer
315 views

My sister's laptop was gone when she gate-checked her bag. What can she do?

My sister was visiting for the holidays and had to gate check her bag on the return trip. Once she got her bag back, her MacBook Air and charger were gone. What recourse does she have to get the ...
9
votes
1answer
10k views

What is the meaning of the expiration date on a Delta voucher?

My parents were issued vouchers for a specific dollar amount towards future travel on Delta as compensation for volunteering to switch to a different flight in an overbook situation. The vouchers have ...
8
votes
4answers
3k views

Delta carry-on policy

So, I will be flying with Delta (from Europe to the US, if that matters) soon and I'm trying to understand what I can take with me to my seat. The following conditions were copied from Delta's ...
7
votes
2answers
8k views

Consequences for canceling a credit card before going on a flight bought with miles from that card

Last year I signed up for the Delta Amex and received 50K bonus miles with the first year fee waived. I just cashed it in for a flight and paid an $11.50 fee with the Amex that grants me priority ...
7
votes
2answers
805 views

Collecting on different Frequent Flyer programmes on same booking (not same flights)

I booked Delta but 2 of 3 flights are operated by Virgin Atlantic, so I cannot get miles on Flying Blue (Air France-KLM's programme) as the flight isn't operated by a SkyTeam airline. Can I collect ...
7
votes
1answer
618 views

Can 'Snow in a can' be checked in luggage for a flight?

Bizarre question I know, but I'm traveling to Australia from Canada and want to bring snow in a can for the tree as you can't buy any there. The product is non flammable however is an aerosol can. I ...
6
votes
1answer
525 views

Can I have a laptop case separate from my carry on on Delta? [closed]

I have a laptop case that is pretty big, as it can fit my PlayStation 4, it’s games and my laptop. However it fills the majority of my carry on. I was wondering if I could have my laptop case separate ...
6
votes
1answer
14k views

TSA-PreCheck not showing on Delta boarding pass

I received TSA precheck via NEXUS (or at least I presume I did since it's included with NEXUS) over a month and a half ago, and added the KTN (Known Traveler Number) to my Delta Skymiles profile. I ...
6
votes
1answer
214 views

Last flight cancelled compensation

I was flying domestic with Delta last Friday. Boarding was done before pilot noticed the flat tire. Estimated repair time was 4 hours. I had a connection in ATL and there was no way I could make that ...
5
votes
3answers
3k views

Dual-national, returning to US the day the US Passport expires; can he check in with airline on Dutch passport but reenter with expiring US passport?

My Son is US and Dutch citizen. We live in the US. I just found out that his US passport expires On the day he returns to the US. His Dutch passport is valid for another 3 months. Can he check in at ...
5
votes
2answers
6k views

How can I pay with both miles/points and cash for a flight on Delta?

I received 50K miles from the Delta Gold card signup bonus and would like to cash in. However, this particular flight would take me 3.5K to 5K miles over. Am I able to use my miles and pay the ...
5
votes
1answer
172 views

What options do I have if I got far fewer airline points than what I was promised on chat at time on booking?

I had a ticket on Delta. I chose that miles be credited to my JPMiles account. I specifically asked the Delta chat agent how many JPMiles I would earn. He told me that I would earn around 19,744 ...
5
votes
1answer
2k views

Are mixed classes possible on a single ticket for a single passenger?

I saw this question regarding trying to book multiple people in different classes, but I was wondering whether it's possible for one person to book a mixed ticket on a single itinerary. As a ...
5
votes
1answer
3k views

How is Delta's MQM minimum per leg affected by fare class?

Under Delta's SkyMiles program (both the old one and the new one that began in 2015,) Medallion Qualifying Miles (MQMs) are earned per mile flown, but earn a minimum of 500 per leg. Additionally, the ...
4
votes
2answers
3k views

Is two hour delay sufficient to demand compensation from the airline?

My Delta flight from Milwaukee to Boston was delayed 2+ during which we had to sit on the plane waiting for takeoff. The reason for delay was deicing and other minor issues. Am I within my rights to ...
4
votes
2answers
921 views

Can I check in a 35-kg suitcase?

I booked a flight with Delta (operated by Korean Air). I plan to check in one 35-kg suitcase instead of two 23-kg suitcases. Some people state that it should be avoided as much as possible, but the ...
4
votes
1answer
2k views

Visa on expired passport

If your visa is on an expired passport but still valid, can you still use it with your new passport, or does the old passport have to have a recent expiration date? If so, how do you transfer your ...
4
votes
2answers
7k views

What is considered a “domestic flight” with Delta flights in North America?

Carry-on Baggage - complimentary so that's easy. Then we get to the checked luggage: First Checked Bag - Within U.S. and Canada: $25 USD U.S./Canada and Caribbean: $25 USD ...
4
votes
3answers
132 views

How much time needed for connecting flight at Schiphol - separate tickets

I am traveling from NYC to AMS on Delta. Flight is scheduled to arrive (if on time) at 5:55 AM. Is it feasible to catch an Easy Jet flight to Berlin at 9:10 AM? There's a KLM flight at 9:50 AM or 12:...
4
votes
1answer
90 views

Do I recheck baggage at stopovers MCI-SEA-ICN-SGN? Delta and Korean Air

We booked a flight via Travelocity for my stepson to return home to Vietnam in October 2019. He will travel from MCI to SEA and then another Delta flight from SEA to ICN and finally from ICN to SGN on ...
4
votes
1answer
361 views

Does Delta give SkyMiles credit for Aero Mexico flights to Cuba?

I've claimed a few flights with Delta. All seem to have gone through easily, except for a TIJ-MEX-HAV flight. I emailed them the details separately, and they said they've put them through manually. ...
4
votes
1answer
247 views

Medallion Qualification Miles vs. regular miles

I'm considering applying for a Delta SkyMiles credit card. The Platinum card says you can get 5,000 MQMs (Medallion Qualification Miles) and up to 30,000 bonus miles. Based on the wording I think ...
4
votes
0answers
86 views

Checked baggages held in Minneapolis Airport Customs - not sure what to do?

We have returned from a family vacation in Europe on Aug 1st CDG->MSP->SEA We picked up our bags at MSP, went through border control and put them back on the Delta conveyor belt before taking our MSP-...
3
votes
2answers
267 views

Is this connection through JFK airport doable?

I'm currently deciding whether to book this flight, the only doubt I have is the return flight. Delta DL6304 - Toronto (YYZ) to JFK @ 8:24PM 51 minutes wait Delta DL409 - JFK @ 9:15PM to Edinburgh (...
3
votes
2answers
259 views

Best technique to get seat changed on a full transatlantic flight

First flight with our 1 year-old. We just discovered she has motion sickness, so it’s going to be rough going since no medication is suitable for babies. The only trick offered by our pediatrician ...
3
votes
1answer
1k views

What does the TSA consider to be household cleaners?

When I was checking in online with Delta airlines, it was mentioned that household cleaners are restricted by TSA. What is TSA's definition of household cleaners?
3
votes
1answer
417 views

Checked baggage damaged

My checked baggage was severely damaged during a Delta flight two weeks ago (JFK-YVR) There were some items stuck in the conveyor belt and baggage was delayed getting to passengers. I don't believe I ...
3
votes
1answer
79 views

Connecting time ay JFK

I arrive at JFK on a Delta flight in terminal 4 at 3:00 pm. I need to catch a Lufthansa flight in terminal 1 at 6:00 pm. Do I have enough time?
3
votes
1answer
691 views

Travel agent took payment now wants more money or canceling flights?

I have an issue whereby I had flights booked with Delta through a travel agent flying from Sydney Australia to the US and back again. My situation changed whereby I needed to alter my flights and fly ...
3
votes
1answer
8k views

Convert Emirates Skywards Miles to British Airways Avios or Delta Skymiles?

Is there a way to convert Emirates Skywards Miles to either British Airways Avios or Delta Skymiles? I'm a UK citizen and willing to get a new credit card if it would make the conversion possible.
2
votes
1answer
1k views

37-minute layover and change of aircraft at Hartsfield-Jackson Atlanta airport with Delta Airlines

I am travelling from Houston International Airport to Miami International Airport with Delta Airlines. I have a layover of 37 minutes at Hartsfield-Jackson Atlanta International Airport (ATL). I am ...
2
votes
2answers
78 views

JFK to Adelaide with LAX layover

I will be flying delta JFK to Adelaide with a LAX layover. the layover is 1h and 42min. Once I get down at LAX, will there be signs that tells me exactly where to get the airside bus from ? I will be ...
2
votes
1answer
658 views

USA immigration JFK or Seattle? [duplicate]

I am an Indian living in Belgium. I am travelling to Seattle via New York JFK airport from Brussels. I am travelling with Delta for both the legs. I have 4 hours(3hr 54min) of stopover time at JFK. My ...
2
votes
2answers
159 views

Can I return to America if I used my Philippine passport although I am an American citizen? [duplicate]

I used my Philippine passport to book an airline ticket, but I'm also an American citizen. Will this create problems with immigration?
2
votes
2answers
97 views

Checking baggage through to final destination, Canada to US?

I'm a Canadian citizen, traveling from Canada to the US. I have a 5-hour layover in Toronto where I will continue to Minneapolis. Will I need to claim my baggage to take it through customs at YYZ? If ...
2
votes
1answer
50 views

Connecting flight inside the U.S then Canada

I will be flying Delta from Las Vegas to Los Angeles and then WestJet Los Angeles to Toronto, the airlines are partners so do I have to check my bag again or they will send them directly to Canada. I ...
2
votes
1answer
64 views

Connecting in Narita from Domestic ANA 1162 to International Delta 68; Baggage?

I will fly on Sept 30 from Osaka to Narita on ANA 1162, arriving at 13:35. I am then traveling from Narita to PDX on Delta 68 at 4:10 PM. How/where do I claim my bags and recheck them for the Delta ...
2
votes
1answer
78 views

Emergency Travel Document through Narita

I will be traveling from Albany, NY to Manila via Delta airlines. I will be traveling on Philippines Emergency Travel Documents. I have heard rumors that you cant travel through Narita with these. I ...
2
votes
1answer
398 views

Volunteer to be bumped on Delta for upgrade when checking in online

When one checks in online, Delta now asks how much money in travel vouchers it would take to get you to voluntarily give up your seat and be bumped to another flight. Suppose what I'd really like isn'...
2
votes
1answer
74 views

Baggage charge price difference based on country of origin

I have noticed that when flights originate in the USA (With both Delta and United) that the initial baggage charge is $USD25. But when taking flights from Canada back to the USA the baggage fee is $...