Questions tagged [delays]
Questions regarding dealing with carrier companies not keeping up with the schedule.
232
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How can I look up exactly how delayed my UK train was?
Earlier today, my UK train trip was delayed by signalling problems. When we set off, the guard announced about these, and said we'd probably be about 25 minutes late to our destination. (On this ...
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13
votes
4
answers
11k
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Lufthansa denied boarding after coming from another delayed Lufthansa flight for 5 minutes
Travelling from place A to B with Lufthansa with intermediate stop in Frankfurt (F). We started on time from A. Expected wait time in F, 1.5 hours. The flight from A to F was bumpy and the pilot chose ...
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3
votes
1
answer
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During Thameslink disruptions, are there any pre-prepared maps for alternate routes?
Last week, during bad weather, my planned Thameslink train was canceled. Luckily, there were staff on hand at the station to offer advice, and I was directed to a local bus service a short walk away ...
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5
votes
1
answer
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In case of disruptions, do UK train tickets need to be explicitly endorsed when used the day after?
In cases of severe travel disruptions, I have had Advance tickets endorsed for travel the day after. In practice, an employee at a staffed railway station wrote and stamped something on the back of my ...
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3
votes
2
answers
367
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Is compensation possible for two day's delay following a flight cancellation?
On New Year's Eve I was meant to be flying with easyJet from the north of the UK where I had been staying with my parents. A few hours before I planned to leave for the airport I read my flight was ...
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27
votes
1
answer
3k
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Am I entitled to compensation after flight delay due to aircraft problem blamed on a "hidden defect"?
I had a flight recently from Helsinki to Bangkok with Finnair, that was delayed for almost 4 hours. From what I understood from the crew, there was something wrong with the fuel, and they had to ...
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6
votes
1
answer
411
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Flight with same company and a layover, bought through external website: what if I miss the second?
I want to go from A to C, and Scandinavian Airlines (SAS) has a route with layover in B. I found two tickets:
From the airline website: layover of 3 hours in B
From an external booking website (...
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5
votes
1
answer
487
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Codeshare flight by non-EU airline. Am I able to claim delay compensation?
I was on a codeshare flight from Mexico City to Barcelona with a layover in Paris. The flight from Mexico City to Paris was operated by Aeroméxico and the flight from Paris to Barcelona was operated ...
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3
votes
0
answers
154
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How to check how frequently a flight is delayed, statistically? [duplicate]
My mother-in-law's flight from Los Angeles (LAX) to Mactan–Cebu International Airport (CEB) was recently cancelled and then rescheduled for 14 hours later. She will soon be returning, and I am ...
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6
votes
1
answer
332
views
Passenger rights payment for delay caused by extraordinary circumstances on another flight?
My long-distance flight (>3500km) with an EU airline (Lufthansa) is delayed for ~6 hours. At checkin they told me they had to re-route due to medical issues.
From what I found online, a medical ...
- 161
4
votes
1
answer
4k
views
Refund for a 36 hour delay from Air India [closed]
We were booked on AIRINDIA flight number AI 112 to leave London Heathrow on 24th September 2016 at 21:30 to reach Delhi and then to Bangalore on the next day.However, after boarding the flight and ...
- 57
98
votes
1
answer
10k
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Did I opt out of compensation by accepting meal vouchers?
Today/yesterday, I had a multi-leg flight going IAD-CPH-AMS (Washington Dulles International Airport - Copenhagen Airport - amsterdam Airport Schiphol). I had a connection time of one hour in CPH, ...
- 1,602
7
votes
1
answer
239
views
How to process a delayed/lost baggage case?
I traveled with Flydubai today from Karachi (Pakistan) to Istanbul (Turkey). It was a transit flight via Dubai where the planes had to be changed. My wife and I were the only passengers who changed ...
- 1,027
8
votes
2
answers
906
views
Missed baggage due to customs check delay
I just missed my check-in luggage bags because I ran late from the immigration check in Boston (flew in from London in British Airways). By the time I got to the carousel, the baggage were all gone ...
- 111
2
votes
0
answers
335
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Flight arrival and departure time for a flight last year?? [duplicate]
I know that we were delayed on this flight but not sure how long it was. Tom 4752 sun 31may 2015.
- 29
11
votes
2
answers
576
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Interlining: How is responsibility distributed in case of a missed connection? [duplicate]
Suppose I have an itinerary A - C with 1 stop at B, booked under a single ticket number on the website of airline X, where the leg A - B is operated by airline Y and B - C is operated by X.
If the ...
0
votes
1
answer
1k
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How long was my flight delayed [duplicate]
What was the take off time of west jet flight number ws2 on June 23 2016 from Gatwick airport. I want to claim compensation and can't remember what time we departed.
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4
votes
1
answer
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Eurostar delay compensation for journeys with connections
Following on from my query on getting French domestic train connections rebooked after a Eurostar boarding delay, and inspired by a comment on that question, I'm now pondering delay compensation.
The ...
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7
votes
2
answers
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Boarding for my Eurostar is delayed and I'll miss my SNCF connection, what should I do?
I'm currently in St Pancras, and Eurostar have just announced a delay in boarding of my service due to a late arriving inbound train. The delay will likely be long enough that we'll miss our ...
- 62.7k
8
votes
1
answer
398
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Train scheduled to leave Russia before visa expiry but is delayed - what happens?
So my friend is going to Russia, and has booked the train ticket from Finland to St Petersburg (for those following my earlier question, I convinced her NOT to enter Russia a day earlier).
However, ...
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21
votes
3
answers
6k
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UK last train cancellation and unhelpful staff - what to do?
Last night, we were planning to travel on the last train of the night to get us home, which was the penultimate train from the station. (Exact route withheld for now, but it was with Chiltern Railways ...
- 62.7k
14
votes
2
answers
3k
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How to deal with too short transfer interval?
I got on the flight from Hong Kong to Tokyo via Beijing, and on the stopover, the scheduled time difference is 70 minutes.
However, while the first flight arrived at the scheduled time, it took ...
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4
votes
1
answer
389
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For flight delay should we claim against booking airline or operating airline?
We booked a long-distance return flight with Lufthansa on their website, consisting of six flight segments in total, two of which were operated by Austrian Airlines and delayed by 5.5 hours.
Should ...
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10
votes
2
answers
3k
views
When my train is cancelled and I choose to travel the day after, what compensation am I entitled to?
When my UK train is cancelled, I can travel on a later service. When travel disruptions are severe, I may instead choose to have my ticket endorsed by station staff for travel the following day, when ...
- 56.9k
21
votes
3
answers
5k
views
Late boarding and passport control failures caused a missed flight in Turkey on a non-EU airline - what compensation can I claim?
I've just had a two part flight, Antalya-Istanbul-London Gatwick via Pegasus airlines.
I arrived at the airport early and checked in with plenty of time to spare. The boarding for the first part of ...
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9
votes
2
answers
3k
views
How do I get compensation for a delayed flight?
I am in dispute with Easyjet about a delayed flight, but we have reached an impasse.
My flight was delayed taking off from Gatwick. According to the website flightaware.com it landed at its ...
- 91
20
votes
1
answer
2k
views
Scheduled Ryanair flights from Zaventem moved to Charleroi?
I have planned a trip to Berlin with a friend. We are leaving from different airports, he has planned leaving from Brussels (Zaventem airport) with Ryanair on 25th march.
Due to the recent events,...
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0
votes
1
answer
49
views
Is airspace more crowded on days following cancellations or a large number of delays [closed]
I am looking at some data form the BTS and trying to understand some spikes in month to month Volume delays. From my understanding a Volume delay is due to the volume of airplanes, causing the ATC to ...
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7
votes
2
answers
301
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Is it possible to get an airline to compensate lost incidental costs?
We originally booked a flight with an overnight stop. We also booked a hotel in advance which was refundable until the day before our flight.
The morning of the flight everything was marked on time ...
- 44.5k
0
votes
1
answer
89
views
Delayed Monarch flight [duplicate]
What time did Monarch flight ZB7014 from Gatwick land in Rhodes on 2nd September 2015. It was due at 12 noon and we calculated our arrival as 3hrs 15 minutes late. Monarch airlines say it was only 2 ...
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8
votes
1
answer
1k
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Compensation for denied boarding due to baggage delay
Recently, my son and I traveled from Bangkok to the US, and when boarding our connecting flight in Hong Kong we were involuntarily denied boarding because the airline could not locate my son's checked-...
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14
votes
2
answers
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What is a "backup" flight?
I was flying SFO-LAX-MEL on United. I had a 55 minute connection in LAX but the flight into LAX was ultimately delayed by 60 minutes. I spoke to a gate agent at SFO and she gave me a "backup" flight ...
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5
votes
2
answers
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views
Do airlines bear responsibility if the shuttle bus is delayed?
Some airlines operate shuttle coach services between airport and other cities, like Emirates, Etihad, KLM and Alitalia.
If the connecting flight is missed because of shuttle coach delay, does the ...
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6
votes
1
answer
454
views
Will I get refund if train was cancelled
I booked 4 Tatkal tickets from Visakhapatnam to Secunderabad and cancelled after 5 min. 1 hour later train was cancelled due to technical problems. Will I get refund or not?
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3
votes
2
answers
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If flight is delayed, what is the minimum time you must be at the gate if already check-in?
If know that my flight will be delayed by several hours, what is the minimum time I must be at the airport and at the gate (per regulations) if I have already checked-in?
For instance, I want to ...
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12
votes
1
answer
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UK Rail Replacement Bus delay - can you still claim Delay Repay?
In the UK, for most delays, if your train is late enough you're entitled to some compensation. The exact rules vary by Train Operating Company (TOC), just to keep things fun... But most now use the "...
- 62.7k
3
votes
1
answer
470
views
Am I able to gain compensation from Air India after a day's worth of delays? (UK Citizen)
I was travelling from Kolkata to Delhi and the flight was delayed by an hour or so. I then arrived at Delhi airport and upon arrival I was told that my connecting flight to Birmingham, UK had already ...
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0
votes
0
answers
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What can I do if visa is issued after the intended date of travel? [duplicate]
Can I go directly to my main destination without going to member state of first entry in Schengen area? What can I do if visa is issued after the intended date of travel? How can I change my first ...
- 1
13
votes
2
answers
5k
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Delayed Eurostar arrival in London, going to miss my connection, what to do?
My Eurostar is scheduled to arrive 30 minutes late in London, and I have an advance ticket for another train to catch, but I'm almost sure I'm going to miss it. What should I do in this case?
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15
votes
6
answers
5k
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What are the drawbacks of taking TWO (unconnected) indirect flights?
I will shortly explain my situation. Assume that I am from a country that has very few countries without visa (Developing country) and I want to travel from Paris (France) to Adelaide (Australia). ...
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2
votes
2
answers
783
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I am trying to find flight numbers and a booking reference
I am struggling to find flight numbers and a booking reference from Murcia Spain to Birmingham International from June 2011. We were delayed over 5 hours in Murcia. I have bank payment reference to ...
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2
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0
answers
77
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How can I know English flight times from Manchester airport? [duplicate]
I claimed for a flight which was delayed for over three hours but the airline are saying that the delay was only 2 hours and 31 minutes. The flight was Jet2 LS863 from Manchester to Murcia in Spain ...
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4
votes
2
answers
301
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Are websites promising to get refunds for delayed flights reliable?
Recently a flight I took had a very long delay (over three hours) and I think I could be entitled to a refund.
I found websites such as Green Claim and their UK version Flight Delayed and I am ...
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0
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0
answers
66
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Air India delayed by 5 hours [duplicate]
Can you please let me know whether I can claim anything as my flight got delayed by 5 hours in New Delhi by Air India. My transit supposed to be 5 hours and top of this they announced that my flight ...
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5
votes
1
answer
775
views
How can I check the current situation in Budapest train station?
As most of you know right now Budapest train station is crowded with a lot of refugees coming from Syria and there have been some incidents related to the refugees trying to get out of Budapest.
I'm ...
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12
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2
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During long on-train delays, what (if anything) should EU long distance operators be doing?
I'm aware that, under the Flight Delay Compensation Regulation (EC) No 261/2004, airlines flying to the EU, and EU airlines flying from the EU have certain obligations in the event of delays.
Is ...
- 62.7k
9
votes
2
answers
1k
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Is there a way to look up live delay information for Eurostars?
I'm currently on a Eurostar that's stationary somewhere in Kent... No announcements, no staff to be seen, but excellent 4G signal strength! And I'd quite like to know how late we're likely to be, some ...
- 62.7k
4
votes
1
answer
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Flight Crew Timed Out after Diversion in USA - entitled to voucher?
Frontier flight FFT424 DEN->ATL was redirected to TYS (Knoxville) due to weather at ATL. After refueling in TYS and pushing back, the flight crew was running out of legal flight time for the day and ...
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22
votes
2
answers
2k
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I am usually delayed at the Canadian border. What can be done?
Whenever I cross into Canada, I end up taking an extra ten or twenty minutes because there's some other American out there who has (A) the same first and last name as I do, and (B) a criminal record. ...
1
vote
1
answer
605
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How to get passport back from UK consulate while traveling to other countries?
I am a US permanent resident applied for UK visa. I received email saying that visa has been granted and my documents will be shipped in 72 hours. It's been 8 days, I am still waiting.
My problem ...
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