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Questions tagged [delays]

Questions regarding dealing with carrier companies not keeping up with the schedule.

-2
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0answers
48 views
4
votes
1answer
77 views

Schengen visa extension due to flight cancellation [duplicate]

I have a Schengen visa valid for 30 days with 14 days stay. This was as per itinerary planned by me. In my return trip I will be traveling from Frankfurt to Bangalore via Paris. Suddenly my ...
1
vote
1answer
77 views

How to proceed with a compensation claim against an airline

I was recently going on holiday and my arrival at destination was delayed by 24 hours. My journey involved two flights, both booked at the same time directly with the same airline. The first flight ...
11
votes
3answers
291 views

What does the “Kiwi.com Guarantee” cover?

Kiwi.com sells different kinds of connecting flights: "Connection protected by the carrier" These are the same as on any online travel agency: they include the usual support of the airline as ...
37
votes
3answers
8k views

Why do airlines try to repair planes at gates?

Once in a while, I get stuck at a gate waiting for a plane to be repaired. It makes me wonder - why do airlines even try to repair at the gate? It takes an unknown amount of time, they never provide a ...
20
votes
3answers
2k views

What will happen if my luggage gets delayed?

I understand that if my luggage does not make a transfer on a plane, the company will deliver it to me. However what if: I am far away from the airport? Will they still send me the luggage? I am in a ...
6
votes
3answers
128 views

EU flight delay compensation for multi-leg trip

I have a question about compensation under EU laws for my flight. We booked tickets from Venice to Lima with Air Canada. We had two layovers, first in Brussels and second in Montreal. Our first two ...
0
votes
0answers
22 views

Trying to ID flight implications from June? Historical flight status? [duplicate]

All the sources i checked arent offering historical flight status as far back as im looking (thats free). Anyone able to help out and let me know what the issue/reason was for the delay? TP1947 on ...
36
votes
3answers
104k views

If I know a flight is delayed can I turn up late for check-in at the airport?

This is the scenario: I have tickets booked for a 13:40 scheduled flight with Emirates. I need to check bags in so plan to be at the airport at the advised 2 hours before flight departure (11:40) but ...
3
votes
1answer
110 views

Will flights get cancelled or delayed at JFK because of 1-3 inches of snow?

Flying into JFK on Monday evening and also leaving out of their same day. It is now supposed to snow and they are saying that area could get 1-3 inches (2.5 to 8 cm) of snow. Who has had experience ...
13
votes
3answers
228 views

EU261: Can I be reimbursed for the taxi ride (at the arrival location) that was necessary for a delay of less than 3 hours?

A couple of weeks ago a Ryanair flight (from Italy to the UK), for which I didn't buy travel insurance, was delayed by about 2h50'. At the time of arrival, since it was late at night and the last ...
21
votes
3answers
3k views

UK last train cancellation and unhelpful staff - what to do?

Last night, we were planning to travel on the last train of the night to get us home, which was the penultimate train from the station. (Exact route withheld for now, but it was with Chiltern Railways ...
0
votes
2answers
194 views

Chances for getting recompensation for bad/no treatment and getting sick due to delayed/cancelled flight

Flight delayed for 7 hours (3 of them inside the plane) due to missing crew members, then cancelled due to "bad weather" (probably not true as a later flight, same airline+destination left the airport ...
2
votes
3answers
445 views

Denied boarding apparently covered up as a delayed flight [closed]

Last year, with famous EU company L, I had a trip A -> B -> C, with A a US city and B and C EU cities. First flight was at 5:00pm. Connection time in B was 3h. More than 3500 km between A and B. The ...
0
votes
0answers
42 views

4 years travel history of CX358 [duplicate]

how can I check the actual departure time and arrival time of CX358? Departing at MAN on 26 October 2015 and arriving HKG on 27 October 2015. TIA!
4
votes
1answer
174 views

Can I go through an airport security checkpoint after my flight’s scheduled departure time?

If my flight is delayed, and I'm already checked in with only carry-on bags, will security allow me through the security checkpoint after my scheduled flight departure time? I've already seen this: ...
5
votes
1answer
486 views

Compensation for United Airlines 5-hour flight delay

Due to errors with the navigational and autopilot system, my flight from Shanghai to Chicago was delayed by over 5 hours. Nearly all passengers missed flights and received new boarding passes for ...
8
votes
2answers
17k views

Does Air India provide any compensation for delayed flights?

A flight I was flying on 24th December was delayed in 3 steps, initially 1 hour, then an additional 55 min followed by an additional 15 min. The last delay occurred 5 minutes before the departure ...
5
votes
1answer
1k views

How long do I have to wait to receive a compensation from Turkish Airlines?

On Monday, 17/07/2017 I was flying from Tbilisi (TBS) to London (LHR) via Istanbul (IST). The transfer in Istanbul was 1:30 - more than enough in my experience, as I've flown this particular ...
5
votes
1answer
327 views

Compensation for Delayed Train Due to London Underground Issue

My question is quite specific, and I hope it's on topic here because I'm really unsure where to ask it! If it isn't on topic, as well as marking it as such I would ask that you please help me out by ...
4
votes
2answers
3k views

Is two hour delay sufficient to demand compensation from the airline?

My Delta flight from Milwaukee to Boston was delayed 2+ during which we had to sit on the plane waiting for takeoff. The reason for delay was deicing and other minor issues. Am I within my rights to ...
1
vote
2answers
126 views

EU flight delayed, expenses reimbursement

How do airlines proceed regarding expenses due to flights been delayed? I am entitled to a monetary compensation of 400€. Is this compensation meant to cover expenses, or, are expenses reimbursed ...
17
votes
4answers
2k views

Germanwings: Bumped off flight and rebooked for flight on next day. How to make claim?

I just got bumped from a flight between Manchester and Stuttgart because an 'attendant was taken ill' and only 94 passengers were allowed to board for security reasons. About 30 passengers were given ...
6
votes
1answer
197 views

Claim against AirEuropa (migrated from Law site)

My friend and I were supposed to fly with AirEuropa from Tel Aviv to Madrid early in the morning. Two other friends were to flight to Madrid from another country and to wait for us there. Then, taking ...
1
vote
2answers
115 views

Looking for departure and arrival time of a flight from 2013

Hope somebody can help me in finding the departure and arrival time of flight DE 5314 from Frankfurt to Mauritius on 16.08.2013.
19
votes
4answers
29k views

Where can I find delay/cancelation statistics for a given airline route?

My flight got canceled yesterday and I am currently waiting for the delayed next flight. Is there any website that keeps records of airlines being delayed/canceled? I would like to know my chances. ...
2
votes
2answers
120 views

Late Check In rules

Advice required. Just tried to check into my BA flight from Miami to LHR and they are saying an 18 hour delay. So do I still need to be at the airport in time for the original departure time or will I ...
16
votes
1answer
267 views

Is RailTeam's HOTNAT guarantee generally honoured in practice?

The RailTeam alliance of European rail operators offers a HOTNAT ("hop on the next available train") guarantee, stated as follows: Hop on the next available train » (HOTNAT) allows travelers to ...
3
votes
0answers
306 views

Am I due any compensation for a 30-hour delay of an Air India flight?

On 18 August 2018, I was travelling on Air India flight 966 (Jeddah-Hyderabad) which left at 23:15. Just 35 minutes after takeoff, the captain announced that, due to a technical problem, we were going ...
12
votes
4answers
2k views

Find what caused a current big flight delay?

I happened to be looking at a flight from yesterday (as writing) which was drastically delayed... https://flightaware.com/live/flight/UAL48 (choose "Sept 2") Now, on the many excellent flight info ...
2
votes
1answer
189 views

Scheduled arrival time on FlightAware doesn't match the one from the carrier. Where should I check if I'm eligible for compensation before applying?

In other questions on this site, it has been suggested to use FlightAware to check by how much a flight was delayed. However, I've noticed that the scheduled arrival time from FlightAware (and ...
3
votes
1answer
288 views

How can I verify if an airline is telling the truth about the reason for the flight's delay, in the context of EU delay compensation?

Today I've received the following email from Air France in regards to my request for compensation under EU flight delay rules: We are really sorry to learn our flight AF379 delay on 15th August ...
9
votes
1answer
816 views

Airline rebooked me on another flight

I had a flight with a tight connection from Swiss via Zurich and I was checked in waiting for the flight. Then my first flight got delayed. I received an email soon saying that Swiss rebooked on a ...
12
votes
1answer
731 views

Does the EU air passenger rights regulation require rebooking into a higher class, if no seat in the same class are available?

For what flights does the EU air passenger rights regulation apply? Specifically, if my flight from the US to Europe is delayed or cancelled, can I demand to be booked on the next flight to the same ...
25
votes
2answers
3k views

Are the ferries in Scottish islands reliable?

I'm heading to Jura next week, my onward plans are not yet set. I've reserved a ferry from mainland to Jura and I'd like to reserve more ferries. In some parts of the world I've traveled, the ferries ...
11
votes
2answers
811 views

Extraordinary circumstances, missed connections and overnight stays

My flight is delayed by severe lightning storms in southern Europe and it looks like I will miss my connecting flight in London, and possibly my last possible connection of the night home. If BA ...
4
votes
0answers
85 views

Responsibilites of airline after “external” delay [closed]

In short: In EU, if a flight is delayed/cancelled that is NOT the airline's fault, to which extent are they responsible to minimize the effect on the passengers? Concrete situation: Recently I had a ...
1
vote
1answer
765 views

Does Finnair pay compensation when bags are delayed?

On a recent Finnair flight from Germany to Tampere, Finnland, my checked in baggage was delayed. It arrived the same night but by that time I had already spent money on clothes and toiletries (approx. ...
6
votes
1answer
172 views

My flight from Venice to NYC was delayed 7 hours at the stopover in Kiev. Am I eligible for compensation?

I booked a flight from Venice to NYC on Ukraine International Airlines. 9 days before I left, UIA notified me that they changed the time of the flight from Kiev to NYC to leave 5 hours later than ...
11
votes
2answers
258 views

What is “a flight” for the purposes of European Regulation 261/2004?

I booked a Berlin-Belgrade-Abu Dhabi-Sydney flight with Ethihad and due to a technical issue with the aircraft we didn’t fly out of Abu Dhabi until 13h later than scheduled. The flight route (and ...
7
votes
1answer
144 views

Cancelled flight, single booking. Should each passenger make separate claims?

My flight has been cancelled. I flew another day, which resulted in over 24 hours delay. The airline is based in the EU and so is the destination airport. I have a single booking for two passengers. ...
-1
votes
1answer
97 views

Spirit Airline Flight Delay [duplicate]

On July 14, 2018 our Spirit Airline Flight #263 was delayed for over 4 hours. We were flying from BWI to Seattle, WA. The flight was supposed to leave at 7:20 AM. I would like to know what time the ...
5
votes
1answer
223 views

First leg of connection delayed. Can I claim compensation?

My flight to Stockholm was delayed 7 hours. However, my final destination is Berlin. I will most likely still make my connecting flight. Both flights are operated and were booked (as one itinerary) ...
1
vote
1answer
151 views

International flight missed because of delay in national flight - Compensation options?

We wanted to take the following two flights on the same day. Had the national flight been on time, we would have arrived at the airport 3 hours and 15 minutes early. However, we missed the ...
7
votes
1answer
3k views

How do I get compensation for a delayed flight?

I am in dispute with Easyjet about a delayed flight, but we have reached an impasse. My flight was delayed taking off from Gatwick. According to the website flightaware.com it landed at its ...
9
votes
2answers
700 views

Air ticket compensation for changed flight

The departure time for my flight from Vienna to Lisbon (TAP) was changed from 13h15 to 18h30 (also the flight number changed). I was informed 2 days before departure about this by text message, but no ...
4
votes
1answer
102 views

Which delayed luggage compensation is mandatory in the EU?

I was flying from Germany to Turkey with AtlasGlobal, with a transfer in Serbia. My luggage unfortunately stayed in Serbia. Because of late departure they had short time to transfer the luggage. I ...
6
votes
1answer
178 views

Riga - Tallinn by train: is this 4-minute change realistic?

I'm looking into travelling from Riga to Tallinn by train. From the invaluable Seat 61, I know that this involves a cross-platform change at the border station of Valga, arriving 13:55 and departing ...
1
vote
2answers
295 views

Why would a plane only be able to be moved by its pilot?

I was flying out of LAX not too long ago when I had a 4 hour delay on the flight. When I asked the airport staff for info regarding the delay, they told me that the airplane parked at the gate wasn't ...
9
votes
4answers
6k views

For a UK rail delay, which train company do you claim compensation from?

For those who don't know, the UK rail network was largely privatised in the 1990s. Whether or not rail privatisation is a good thing is still very much up for debate, but even most pro-privatisation ...