Questions tagged [compensation]

Compensation refers to the act of providing a person with money or other things of economic value in exchange for the costs of injuries or difficulties that they have incurred.

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Does Air India provide any compensation for delayed flights?

A flight I was flying on 24th December was delayed in 3 steps, initially 1 hour, then an additional 55 min followed by an additional 15 min. The last delay occurred 5 minutes before the departure ...
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3 votes
1 answer
732 views

Claim for Lost and then found baggage

I am in a tricky situation. In an emergency flight, a middle-eastern airline lost my one baggage. After 21 days as their policy- they asked me to submit the documents to claim it. They were supposed ...
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Airline compensation for failure to check visa eligibility?

Asking from Australia and about Malaysian Airlines specifically: How good a case is it to seek compensation for flights if the airline failed to check documentation correctly and let us board in the ...
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12 votes
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Claiming compensation for late service of Eurotunnel

Yesterday I was coming back from France using the Euro Tunnel, and they had substantial delays of about 90 minutes. Hence the question: when is it possible to claim any compensation from them for the ...
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Compensation for baggage delay (China Eastern, international flight)

I flew from Japan to Singapore. Between there was a transit in Shanghai, where my check-in bag somehow got lost. But eventually, 6 days and 10 hours after I got to Singapore, the bag was delivered to ...
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3 votes
2 answers
164 views

What's the typical response time for a SNCF Réclamation en Ligne claim?

Earlier this week I got caught out by the SNCF strikes when my train was cancelled, and ended up with an unexpected night in Paris. I've had a chat with my (expensive but fairly generous) travel ...
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3 votes
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Delay due to strikes - can you claim on the SNCF Garantie Ponctualité?

Thanks to the question on checking SNCF trains during a strike, I was able to discover that one of my trains today was cancelled. Sadly though, the only alternative involved a very hefty delay and an ...
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Are companies offering to obtain the EU delay compensation for you, effective?

Last year I had a flight with a Portuguese company which was delayed for one and a half day. At first they provided proper accommodation and I was willing to give them the benefit of the doubt. The ...
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Eligible to get compensation on rebooked EU flight itinerary?

Last week I was to fly from LAX to AMS on United. Due to weather, the itinerary was cancelled 5 hours in advance and United rebooked me on an itinerary departing 3 days later. I believe that via EU ...
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3 answers
24k views

Will airlines compensate me if my entertainment system is not working?

In long haul flights, if I get a seat and after take off I found out that entertainment system is not working, I asked a flight attendant to change my seat but she apologized because there are no ...
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2 answers
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Airline compensation for non-specific delays with a US carrier

One of my cousin had to travel to Asia because of some emergency situation. I paid a huge price for the earliest available flight, but the airline (United) dropped him at the destination 12 hours late....
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Germanwings: Bumped off flight and rebooked for flight on next day. How to make claim?

I just got bumped from a flight between Manchester and Stuttgart because an 'attendant was taken ill' and only 94 passengers were allowed to board for security reasons. About 30 passengers were given ...
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Am I entitled to air passengers compensation if my flight was cancelled and I did not get a re-route?

Recently a flight was cancelled and I think I was mistreated. On the day, about 5 of the flights from the airport got cancelled, they claimed it was because of bad weather. I had to wait for two more ...
Karolina Dedinaite's user avatar
4 votes
1 answer
144 views

Do CountryLink offer compensation for long delays?

In Europe, most train operators offer some sort of compensation refund in the event of large delays. The amount offered and the minimum delay vary between country and operator, but generally a delay ...
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For a UK rail delay, which train company do you claim compensation from?

For those who don't know, the UK rail network was largely privatised in the 1990s. Whether or not rail privatisation is a good thing is still very much up for debate, but even most pro-privatisation ...
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16 votes
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5k views

How do I get compensation for messed-up flights?

Short form: the airline I'm traveling on managed to mess up every leg of my round trip (international trip), ultimately costing me most of a day at each end and also some money for expenses along the ...
Monica Cellio's user avatar
9 votes
2 answers
1k views

What is more effective seeking luggage damage compensation from the aiport or airline?

We found air luggage to be damaged after a flight and reported the damage right at the airport. The airport then advised us to seek damage compensation from the airline as this would go more smoothly ...
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8 votes
2 answers
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Compensation for delayed baggage on international United flight

My bag on an international flight with United Airlines was delayed. The bag got delivered at its destination about 36 hours after I arrived. During that time, not only did I not have clothes to change ...
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