Questions tagged [check-in]

Registering a traveller’s presence and completing in-person formalities such as on arrival at a hotel or confirmation of intention to travel such as on-line to an airline.

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14
votes
1answer
515 views

Bag drop closed earlier than specified delay on ticket. I had to change flights with a fee. Can I get compensated?

I was initially due to fly Brussels Airlines out of New York JFK airport. I found the bag drop counter 75 minutes before the scheduled departure. On my boarding pass received by e-mail, the posted bag ...
4
votes
1answer
160 views

In Kenya, are airlines authorised to conduct background checks of passengers? [closed]

Are airlines authorised to carry out a background check prior to check-in and deny you boarding? My son reported to the check-in counter at Nairobi Airport to catch a flight to Quito through ...
22
votes
2answers
5k views

Can I accompany my mother-in-law until getting boarding passes at Heathrow?

My mother-in-law does not speak English. She wants to travel to India from London Heathrow Airport. I know in Manchester and Birmingham Airports non-passengers can accompany the passenger to the check-...
11
votes
9answers
12k views

As of 2018, does Ryanair deny boarding to non-EU passengers who skip the landside visa check?

Ryanair is notorious for requiring that all non-EU passengers go through a visa check at a landside check-in desk before their flight. However, do they actually deny boarding to passengers who ignore ...
8
votes
1answer
2k views

Are travel agents required to pass on any phone calls they receive from the airline?

I booked my family holiday through a travel agent and my return flight was with Ryanair. In the document I received from the travel agent it stated that if I didn't check in online I "would be charged ...
0
votes
1answer
3k views

Can you use a student ID to check in at a hotel?

Out of curiosity, can you use your college ID as a form of identification when you're checking into a hotel? Or are there certain specifications for IDs that can be used for that?
1
vote
3answers
1k views

Connecting in Amsterdam with different airlines

We are flying from Brussels to Amsterdam on one airline and then flying out to Iceland on a different airline. We will have checked bags. We can't check the bags through to the end city, so what is ...
6
votes
0answers
406 views

Missed my flight because I didn't get e-mail with boarding pass [closed]

This must be the weirdest "missed the flight" situation ever. We were four, traveling from Alicante to Keflavik. I checked in online with the app and got "you are now checked-in" and allocated seats ...
1
vote
1answer
110 views

Flying to Scotland from the US, where do we check in?

We're flying to Scotland, from ATL to JFK and then on to GLA. Where do we check in for international flights? Is it ATL where we check in, or in JFK for our connecting flight?
2
votes
1answer
90 views

Can I transit at WAW (Poland) with separate tickets, without 90 days on my passport for Schengen visa

I'm a Japanese national who does not need Visa for entering Schengen area. I'm now in Ukraine, but I found I need to renew my passport as it is expiring. So I bought a flight ticket, from WAW (...
3
votes
1answer
105 views

When is the content of a luggage checked for contact information?

I usually do not put any luggage tags when checking them in, relying on the ones attached at check in. I also put inside a page with my name and contact data but never actually checked if, in case my ...
2
votes
1answer
570 views

Frankfurt-Kuala Lumpur with Turkish Airlines

I want to travel to Kuala Lumpur from Frankfurt with Turkish Airlines, with a stop in Istanbul for 2 hours. Since I have 2 different tickets with different booking numbers, should I take my checked ...
2
votes
1answer
165 views

Do airlines show different seats to different customers during online check-in?

I was flying with a group of friends on Emirates and I decided to check in online the exact moment the online check-in is enabled on the website. To my surprise I found about 10 seats only available ...
15
votes
2answers
2k views

Online check in before the time allowed

I will be flying on Lufthansa and the policy is check-in opens 23 hours prior to the flight. However, I went to familiarise myself with the procedure and found that I could access and do online check-...
0
votes
1answer
352 views

Do I have to collect my checked luggage when transiting through Sao Paulo?

Im looking to fly from Newark to Brazil on United airlines and then Brazil to Argentina on an Brazilian airline called Gol. Im worried that I may have to collect my bags in Brazil and then check them ...
9
votes
3answers
3k views

Selected wrong travel document type during Wizzair online check-in by mistake. Is this a problem?

When checking in for my flight on the Wizzair website, I accidentally chose National ID instead of Passport as the document type. The date of issue, expiration date, and document number are otherwise ...
3
votes
1answer
76 views

Connecting Flights

I will be flying from San Diego to Dubrovnik in July through SAS airlines. I booked my ticket through SAS and one of the domestic flights is being operated through United. I have a layover in Dulles (...
1
vote
3answers
13k views

Flights with two different airlines, how does online check-in work?

I'm planning on buying a flight from Ireland to USA. It has 1 stop: Dublin to UK with Aer Lingus, then from UK to America with Virgin Atlantic. I want to do an online check in to get my boarding ...
17
votes
2answers
850 views

Book flight with virtual credit card. Airline requires me to present the physical card prior to checking

I booked a flight for myself using my virtual credit card. It is a totally legit VISA card to my name from a bank in the departure country. However, it is totally virtual. Now, after the payment, ...
10
votes
1answer
2k views

In Timatic, is a scan (copy) of a green card good enough to board?

Say you have for example, a German passport, but you have US residency - so one of these: You're going to fly from, say, Asia back to the US. You reach the airport and the airline is about to decide ...
4
votes
3answers
637 views

What document should I use for RyanAir check in: non-EU passport or Spanish residency card?

I've booked a flight from Malaga to Ibiza. I'm Moroccan and only have a Moroccan passport. I'm going to be traveling with my Spanish residency card. However, the Ryanair system is asking me for my ...
1
vote
1answer
12k views

Carrying gifted alcohol in check-in baggage, will I be able to shop duty-free at Mumbai International Airport?

I am travelling from DRC to Mumbai soon. I was gifted 3 bottles of alcohol by friends here. Understanding that customs might require the receipt, I have collected it from them. Mumbai Airport allows ...
3
votes
4answers
165 views

Check in to conflicting flights

I found myself in an interesting puzzle. Here is the simplified version: I have a flight from A to C, connecting through B. I decide that from B I actually want to go to D, so I buy a separate ticket ...
-4
votes
2answers
199 views

Why are there additional fees for checking in? [closed]

My father bought a ticket through Ryanair online directly from their website. On their website there was an option to pay 7 euros to check in online or to check in at the airport for free. He chose ...
3
votes
1answer
900 views

Can I check in at a kiosk if I selected “Online check in”?

I am travelling from Kingston, Jamaica to Fort Lauderdale tomorrow afternoon with Spirit Airlines. I selected "online check in" but have been unable to check in because I do not have a printer at home ...
1
vote
3answers
414 views

London Heathrow: What are the options while waiting for hotel check-in?

I am traveling with my wife and son (infant) to London from Dubai. The flight lands early morning (6 am) and hotel check-in time starts at 3 pm. I contacted the hotel and they refused to accept an ...
1
vote
1answer
392 views

Singapore Airlines online check-in and document/credit card/visa verification

In their website, Singapore Airlines write about online check-in (at https://www.singaporeair.com/en_UK/au/travel-info/check-in/online-mobile-checkin/). It is mentioned: At the airport, proceed ...
6
votes
1answer
137 views

How can I check in online for an international United flight if my passport is extended?

Yesterday I've faced an unusual conundrum: for some asinine reason United won't let you check in online unless you download their app and take a photo of your passport. Supposedly they use the photo ...
23
votes
5answers
17k views

Why does Turkish Airlines want me to cancel my flight when I check-in?

I'm trying to check-in for flight TK1770 that's departing tomorrow and the check-in page is showing me the following error: An unexpected problem occurred in your flight numbered. Please review the ...
21
votes
2answers
3k views

Do I need to fly with passport when API is required?

I am an EU citizen planning to fly from Switzerland to England (London). I usually use the app from my airline to do online check-in and then just walk up to security. In this case, though, the ...
1
vote
2answers
234 views

How early can I check-in at KEF airport in Iceland?

I am going to be traveling and doing a stopover in Iceland, but I am not planning on staying at a hotel. How early can I check in if my flight is at 7am?
9
votes
1answer
972 views

Missed hostel check-in by one day - charged full stay and not given lodging

A while back I booked a hostel in Madrid and accidentally got my travel dates mixed up - I ended up booking for 8 nights instead of 7 because when I booked the hostel I thought I was arriving one day ...
2
votes
1answer
1k views

Does booking flights on a third party website produce a single PNR?

I am currently in the process of researching flights from DRW (Darwin, Australia) to TLV (Tel Aviv, Israel). It am currently considering an itinerary with the route DRW -> SIN -> FRA -> TLV with the ...
2
votes
3answers
3k views

Leave Mumbai Airport after Check-In

I am planning to check-in my luggage 4 hrs before an international flight. Once I check-in my luggage and receive the boarding pass, can I leave the airport and come back after 1.5 hrs? I have an ...
8
votes
4answers
2k views

Automatic US visa revalidation - boarding pass in Canada

My F1 is expired, but other documents are ok (I-20, I-94). I plan to come back to the US after a short trip to Canada using the AVR rule. Will I have any problems with getting a boarding pass on my ...
2
votes
1answer
101 views

At what airport will Australian advance passenger processing (APP) be performed?

Assume a passenger flies Zurich-Dubai-Sydney-Nouméa on a single e-ticket, and checks in on the Qantas website. Then assume the following two scenarios: The passenger prints the boarding passes at ...
2
votes
1answer
107 views

International Check-In Times with JetBlue

I just discovered that JetBlue has a list of international check-in times on their website, by which they mean at what time people should arrive at the airport for departures to various international ...
2
votes
1answer
711 views

Singapore Airlines seat selection after online booking

I read some similar questions (e.g. this), but they concern European airlines that have to act under European laws, Singapore Airlines probably doesn't. I booked a flight from FRA to SIN (and further ...
2
votes
1answer
111 views

EU passport holder with Belarusian nationality [closed]

I have a European passport issued in Estonia and ID card. In my passport the nationality stated as Belarusian, as I was born there, but I have been living in Estonia for more than 30 years. I am ...
66
votes
4answers
15k views

Can I refuse to choose seats with additional cost at check-in time?

Related to this question, but in my case I actually am in the situation where all normal seats are occupied. This is what happens here: the online check-in system is trying to force me to choose ...
1
vote
0answers
106 views

Do check-in staff at airports generally have contacts for travel document verification if in doubt? [closed]

Check-in staff checking in passengers on flights to Australia have an Australian contact called BOC whom they can call in case of doubts regarding a passenger's travel documentation. Does check-in ...
2
votes
4answers
5k views

Do you take off luggage tag for return flight and out new one on?

Will be flying with easy jet and was wondering for retuning flights the old luggage tag we have on are suitcase. should we take them off before arriving at the airport to return home or leave it as ...
18
votes
1answer
4k views

Do I really have to pay for seat selection in online check-in of Pegasus Airlines?

I'm trying to online check-in my flight with Pegasus Airlines and whenever I try to change my automatically allocated seat it shows that I have to pay extra cash. This even happens for regular seats ...
6
votes
4answers
12k views

Can't check-in on Ryanair, because an adult is registered as a teen and a teen is registered as an adult

On Ryanair online check-in, when I typed my birth date I got an error saying teens must be under 16 years old. Vice-versa for my son (I can't get it to accept the birth date because it says adults ...
16
votes
3answers
6k views

Does Ryanair charge the boarding pass reprint fee in practice?

I'm on my way to Stansted airport and I realized I forgot to print my boarding pass and I also can't use the mobile BP as I'm a non-EU citizen. Would Ryanair actually charge me 15 pounds to get the BP?...
0
votes
2answers
350 views

Mid-long stopover need to check-in baggage again? (same company)

I'll be traveling this week from Málaga (Spain) to Tokyo, with Alitalia. There's an 8-hour stopover at Rome Fiumicino. Am I supposed to pick up my bags and check them in again at Fiumicino?
1
vote
3answers
5k views

Lufthansa online check-in for multiple passengers and legs

Later this year, my girlfriend and I will be flying with Lufthansa on a transatlantic flight. To keep this question as generic as possible, let's call the itinerary A-FRA-C, with A (and FRA, of course)...
6
votes
6answers
3k views

What is the point of checking in online? [duplicate]

Since it is often encouraged by airlines, I have adopted the habit of checking in online for flights, even if I am planning on taking suitcases with me. How does this benefit me? If travelling with ...
1
vote
1answer
235 views

Late no-show at hotel

I booked a hotel via a 3rd party (expedia) for 1 week months ago. Due to weather conditions my flight was delayed by 3 days. I did not check in online or via phone to the hotel, or contact expedia for ...
2
votes
1answer
367 views

Transfer Desks at ARN (Stockholm-Arlanda)?

I am booked on CA911 PEK-ARN and TK1796 ARN-IST, with 2 separate tickets. I will bring carry-on luggage only. Are there any transfer desks at ARN, specifically Turkish Airline's, so I can get my ...