Questions tagged [check-in]

Registering a traveller’s presence and completing in-person formalities such as on arrival at a hotel or confirmation of intention to travel such as on-line to an airline.

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66
votes
4answers
15k views

Can I refuse to choose seats with additional cost at check-in time?

Related to this question, but in my case I actually am in the situation where all normal seats are occupied. This is what happens here: the online check-in system is trying to force me to choose ...
64
votes
1answer
8k views

I got denied boarding due to outdated information on passport validity? What to do?

I (Swedish citizen) was to board a flight to Vietnam but got stopped and they said I couldn't board due to my passport expiring in 5 months and that I need at least 6 months. My visit was for 15 days ...
55
votes
5answers
41k views

What is the purpose of check-in before flying?

A few years ago, to do the check in, we would go to the airport and do it directly at the counter. I always thought the function of the check-in for the airline company would be to tell the company "...
44
votes
12answers
14k views

Is there any advantage to checking in for a flight before going to the airport?

Assume seat selection has already been done, the flight is an international one so the airline may want to see documents, and the passenger is going to check a suitcase. Is there any advantage to ...
32
votes
3answers
7k views

“Do not board” message at the airport check-in?

I was booked on a flight for Chicago from Bangalore (India), I have a B1 visa. During check-in at the airport counter (for air India) they guy (who generates the boarding pass) said he gets an error ...
25
votes
4answers
6k views

After checking in online, how do I know whether I need to go show my passport at airport check-in?

Most airlines these days offer online checkin, complete with digital boarding passes downloaded to your phone. However, on international flights, you're often -- but not always -- required to go to ...
25
votes
2answers
6k views

Flying Ryanair from Germany, how do I check in for a flight if my passport was stolen?

I went to Germany for a one week holiday and unfortunately my wallet with my passport inside was stolen in Berlin. I went to my embassy and they provided me with an emergency travel document so I can ...
25
votes
2answers
8k views

For UK/USA bound flights, are details entered during online check-in, such as date of birth or passport number ever checked by airlines/immigration?

When checking-in for a flight online, you are usually asked for details such as date of birth, passport number, passport expiration dates, etc. However despite making minor mistakes a few times (...
23
votes
5answers
18k views

Why does Turkish Airlines want me to cancel my flight when I check-in?

I'm trying to check-in for flight TK1770 that's departing tomorrow and the check-in page is showing me the following error: An unexpected problem occurred in your flight numbered. Please review the ...
22
votes
2answers
5k views

Can I accompany my mother-in-law until getting boarding passes at Heathrow?

My mother-in-law does not speak English. She wants to travel to India from London Heathrow Airport. I know in Manchester and Birmingham Airports non-passengers can accompany the passenger to the check-...
21
votes
2answers
3k views

Do I need to fly with passport when API is required?

I am an EU citizen planning to fly from Switzerland to England (London). I usually use the app from my airline to do online check-in and then just walk up to security. In this case, though, the ...
19
votes
1answer
3k views

What is the “Applicable country” field on the Icelandair check-in form?

As I entered my US Visa information in my booking with Icelandair, there is a field asking for "Applicable Country". I'm Indonesian but received my US visa from Germany, so do I enter Indonesia or ...
18
votes
1answer
4k views

Do I really have to pay for seat selection in online check-in of Pegasus Airlines?

I'm trying to online check-in my flight with Pegasus Airlines and whenever I try to change my automatically allocated seat it shows that I have to pay extra cash. This even happens for regular seats ...
18
votes
4answers
23k views

What checkin and checkout date to pick when arriving/leaving after midnight?

I will be reaching Goa 1:30 am on 13th Feb and I have a flight at 2:00 am on 17th Feb. I am not sure what should I pick up as checkin and checkout date in a hotel here is the checkin and checkout ...
17
votes
1answer
1k views

What does “valid for” really mean on SWISS's online booking page?

I'm trying to check in online to a flight from Eastern Europe to the US that I booked with SWISS. However, the online form is asking me to specify a country in the "Valid for" list, to which I have no ...
17
votes
2answers
869 views

Book flight with virtual credit card. Airline requires me to present the physical card prior to checking

I booked a flight for myself using my virtual credit card. It is a totally legit VISA card to my name from a bank in the departure country. However, it is totally virtual. Now, after the payment, ...
16
votes
2answers
6k views

How to combine multiple bags into a single checked item?

I have three bags (bike panniers) that I want to check as luggage. Together they weigh less than the 23 kg included in the ticket, and they will be something like 40x50x60 cm in total. How can I pack ...
16
votes
4answers
38k views

Are LiPo batteries allowed on commercial airlines?

I want to travel with my RC quadcopter across international boundaries (Canada to USA). The RC uses LiPo batteries and I have two separate batteries for it. Are they even allowed on airlines? I am ...
16
votes
3answers
6k views

Does Ryanair charge the boarding pass reprint fee in practice?

I'm on my way to Stansted airport and I realized I forgot to print my boarding pass and I also can't use the mobile BP as I'm a non-EU citizen. Would Ryanair actually charge me 15 pounds to get the BP?...
15
votes
2answers
2k views

Online check in before the time allowed

I will be flying on Lufthansa and the policy is check-in opens 23 hours prior to the flight. However, I went to familiarise myself with the procedure and found that I could access and do online check-...
14
votes
1answer
572 views

Error in SSR CKIN command?

Recently flew with UIA on a two-leg itinerary and asked them via Facebook to insert an SSR CKIN note for the first leg about me being "Docs OK" at the transit airport. They put in the following: ...
14
votes
1answer
522 views

Bag drop closed earlier than specified delay on ticket. I had to change flights with a fee. Can I get compensated?

I was initially due to fly Brussels Airlines out of New York JFK airport. I found the bag drop counter 75 minutes before the scheduled departure. On my boarding pass received by e-mail, the posted bag ...
13
votes
9answers
13k views

As of 2018, does Ryanair deny boarding to non-EU passengers who skip the landside visa check?

Ryanair is notorious for requiring that all non-EU passengers go through a visa check at a landside check-in desk before their flight. However, do they actually deny boarding to passengers who ignore ...
13
votes
5answers
6k views

Valid ESTA for US, but not allowed to check-in Online

I have an ESTA for the US, valid until Mar 20, 2020. I have confirmed the ESTA is still valid on the U.S. Customs and Border Protection site. However, the airline I have a flight booked with will not ...
13
votes
4answers
38k views

Does Lufthansa allow you to choose seats for free during checking-in online?

When I booked my flight with Lufthansa, an early seat reservation was available for an extra fee. But I did not want to pay extra so I just skipped this step. Is it possible for me to check-in ...
13
votes
2answers
1k views

Advantages of checking in on a thrown-away return leg flight?

As we know, when you need to fly one-way, very often it is cheaper to book a round-trip/open jaw, and throw away the return ticket. Are there any practical advantages to check in online into this ...
13
votes
2answers
6k views

Do airlines verify the validity of visas electronically during check-in?

My question is whether airlines check visas electronically at the check in. Say a person wants to fly from Moscow, Russia to London, UK to claim an asylum. Since he doesn't have a visa to the UK, he ...
12
votes
1answer
2k views

Why didn't the check-in agent recognize my long term visa?

I am a US citizen with a long stay visa for France in my passport. It looks like this. It is valid for one year. I booked a one-way flight to France and the check-in agent was adamant that this ...
12
votes
1answer
1k views

I hold a multi-entry Schengen visa. Would the airline let me board a Schengen-bound flight if my return flight is on a different airline?

Ok, worried by this question, my situation is: Have valid multiple entry Schengen visa, first trip already made to issuing country. DOH-ORY one way ticket with Pegasus, with 3 hour stay at SAW, so ...
12
votes
3answers
2k views

Do airlines have the right to check Schengen visas on intra-Schengen flights?

I was flying with a minor airline called SmartWings which didn't have online check-in, on a route between Spain and Czech Republic. At the check-in desk, my friend presented his (non-Annex II) ...
11
votes
4answers
48k views

Where to get connecting flight boarding pass? [closed]

I'm a young girl traveling for the first time alone in January. The trip will be from Connecticut to Jacksonville with a short layover in Atlanta. I'm only going to be traveling with a carry-on and a ...
11
votes
1answer
3k views

What to do when the KLM site mentions you can not check in online for a KLM flight

I booked a flight on the KLM site several months in advance and got the line: "U kunt niet online inchecken voor deze vlucht." (You can't check in online for this flight.) The flight is on a national ...
11
votes
3answers
5k views

Travelling using two passports of the same country

I am German and I am holding two valid German passports. My first passport (Passport A) contains a Chinese visa. My second passport (Passport B) is still empty so far. Now I want to travel from ...
10
votes
3answers
3k views

Do airlines (Emirates) weigh each check-in baggage separately

I'm travelling to the USA using a large bag (weighs greater than 23kgs) and a medium bag (weighs less than 23 kgs), both of which collectively are within the checkin limit (46 kgs). But the big one ...
10
votes
1answer
2k views

In Timatic, is a scan (copy) of a green card good enough to board?

Say you have for example, a German passport, but you have US residency - so one of these: You're going to fly from, say, Asia back to the US. You reach the airport and the airline is about to decide ...
10
votes
4answers
4k views

What to write in the Address field when checking-in for a US-bound flight, if my purpose of travel is transit?

I'm a Canadian citizen with a Canadian passport. I booked a flight with American Airlines to Mexico City From Toronto Pearson and it says that "Passenger details are needed to check in". Flight 1: ...
10
votes
2answers
402 views

Why do some ferry checkins close so early?

At P&O Ferries Hull to Rotterdam, for all passengers, including foot passengers, check in closes 90 minutes prior to departure. On Stena Line ferries between Harwich and Hoek van Holland, all ...
10
votes
1answer
2k views

The screen on my laptop I checked in has stopped working. Could I claim something? [closed]

The touch screen on my new laptop has stopped working after I checked it in at Baltimore, MD. I was travelling with British Airways. Can I claim any compensation?
9
votes
3answers
9k views

Can a (slightly) damaged suitcase be used as checked luggage?

I have a suitcase which was damaged on a previous flight, the top handle was ripped off. There is no "structural damage", the handle base is still there. Will I have issues when checking in the case ...
9
votes
2answers
5k views

How are combined dimensions calculated for checked baggage on Ryanair?

The Ryanair website makes little sense regarding combined dimensions for checked baggage. For health and safety reasons Ryanair does not accept for carriage any individual item exceeding 32 kilos ...
9
votes
1answer
589 views

Do I have to show the exact same documents used for online check-in when boarding Ryanair plane?

My friend has just lot his national ID, but still has his passport with him. Can he identify himself with the passport instead of the document used when he checked in online with Ryanair?
9
votes
3answers
3k views

Selected wrong travel document type during Wizzair online check-in by mistake. Is this a problem?

When checking in for my flight on the Wizzair website, I accidentally chose National ID instead of Passport as the document type. The date of issue, expiration date, and document number are otherwise ...
9
votes
1answer
2k views

Does a check-in agent have the right to ask me to open my bag?

...and if I refuse to open my bag, can they refuse to check my bag or refuse to check me in or get somebody else over to the check in desk that has the authority to open my bag or request that I do so?...
9
votes
1answer
996 views

Missed hostel check-in by one day - charged full stay and not given lodging

A while back I booked a hostel in Madrid and accidentally got my travel dates mixed up - I ended up booking for 8 nights instead of 7 because when I booked the hostel I thought I was arriving one day ...
8
votes
1answer
2k views

Are travel agents required to pass on any phone calls they receive from the airline?

I booked my family holiday through a travel agent and my return flight was with Ryanair. In the document I received from the travel agent it stated that if I didn't check in online I "would be charged ...
8
votes
3answers
2k views

Why does it take so long to check in at the airport?

It seems to take an inordinate amount of time for them to select my name from a list of people who have booked the flight and press enter. Surely it can't be any more complicated than that can it?
8
votes
4answers
2k views

Automatic US visa revalidation - boarding pass in Canada

My F1 is expired, but other documents are ok (I-20, I-94). I plan to come back to the US after a short trip to Canada using the AVR rule. Will I have any problems with getting a boarding pass on my ...
8
votes
3answers
2k views

Transit at Munich Airport terminal 2 on 2 different tickets

I have 2 different tickets where I would be flying into Munich Airport Terminal 2 at 7:55am on Singapore Airlines and transiting to a 12:45pm Lufthansa flight to Rome. I would like to know if there is ...
8
votes
1answer
10k views

Do I need both the boarding pass and the tickets?

I'm about to travel with Ryanair for the first time and have a hard time understanding the rules. I know that I need to do an online check-in and to print a boarding pass (or do it at the airport and ...
8
votes
1answer
306 views

Can my travel companion use my ticket for the extra seat/space?

I have a non-refundable ticket for a domestic US flight I can no longer use due to circumstances. Can my travel companion still use my boarding pass, assume I would check in and print out for them, ...