Questions tagged [cancellations]

Questions regarding cancelling bookings or reservations for accommodation, transport, etc.

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10
votes
1answer
189 views

Which countries apply the EU rail passenger rights domestically?

I recently discovered that there are some general European rights, similar to those for air travel, that apply to rail journeys within Europe, detailed here. For example, there is quite a powerful-...
5
votes
1answer
3k views

Cancelling Emirates flex plus flight

I recently bought an in and outbound ticket from Emirates. Flying from Lyon-Dubai-Johannesburg and back on the same route. The outbound journey is an "economy flex" fare and the inbound journey is "...
2
votes
0answers
52 views

travel insurance only for missed or canceled flights [duplicate]

I am traveling to Indonesia the next month and I am told that flights are often delayed or canceled. Therefore one can easily miss a connection or miss the first (already paid) night in some hotel. I ...
18
votes
7answers
11k views

Hotel asking cancellation fee

I had booked a room in a hotel for two days in Füssen using booking.com. I provided a password protected visa debit card. I cancelled my accommodation within two days due to change of plans. I ...
13
votes
2answers
1k views

Train trip from Stockholm to Hamburg via Copenhagen next week (amid closures due to migrants/refugees)

One month ago I planned and booked my trip from Stockholm to Hamburg for next Monday (14/09). Stockholm -- Copenhagen (SJ) and Copenhagen -- Hamburg (DB) My trip would also include the ferry transfer ...
7
votes
1answer
715 views

Arriving at Frankfurt Hahn late at night, how do I get to the city?

I've made an error in judgement and have booked my Ryanair flight to Frankfurt (HAHN, I didn't think RyanAir would take me this far out of a city!). It was cheap and I regret my decision now. The ...
1
vote
1answer
113 views

How do tour companies book flights and hotels? [closed]

My husband and I are booked with a well-known, established tour company for our trip to Europe. The trip we booked with them originally was cancelled because of lack of customers. We understand that ...
6
votes
3answers
738 views

Which airline flying out of Shanghai has the lowest cancellation fees?

We're applying for Chinese visas, and want to take the train south from Shanghai to Vietnam. We can't book train tickets into Hanoi until 18 days before departure. However, this isn't compatible ...
1
vote
1answer
572 views

Compensation for cancelled flight - comparable means of transportation

I have bought a ticket from Czech Airlines from Athens to Prague. My flight was cancelled about three weeks before its due departure. The Airline offered to give the money for the tickets back or to ...
25
votes
4answers
98k views

How does Booking.com enforce cancellation fees when booking without a credit card?

Booking.com lets you book accommodation without a credit card in some cases: But what happens if I cancel my reservation or simply don't show up on the day of the booking? Would they send me a bill ...
7
votes
1answer
9k views

Expedia Bargain Fare: can you cancel within 24 hours?

If I book a flight selecting the Expedia Bargain Fare, what are the cancellation conditions? In particular, can I cancel within 24 hours?
4
votes
1answer
1k views

UK Visa Appointment Refund

I had UK Visa appointment today and I visited the office. But unfortunately I had some henna tattoo on my hand (was applied 2 weeks back), so the security lady didn't even let me submit my application ...
4
votes
1answer
14k views

What are the restrictions on United when applying credit from a cancelled flight?

If I cancel a United flight, from what I understand I'll get credit toward a future flight, but I'll have to pay a fee of $300. But what I can't seem to find out is Does the future flight have to be ...
14
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1answer
1k views

Intra-EU flight cancelled <48 hours from departure, should you be able to ask for rebooking onto a different airline?

A friend of mine is due to be flying to Rome tomorrow, to Fiumicino (FCO) airport. Last week there was a fire there though, badly affecting Terminal 3, so there are understandably some disruptions to ...
2
votes
3answers
2k views

Receiving a refund for AA Transportation Vouchers after using them for a flight paid with a credit card

I had to cancel a flight and American Airlines mailed me a Transportation Voucher Exchange Coupon. I ordered new tickets that I wanted to pay with the coupons, put them on hold, called American ...
1
vote
2answers
58 views

Finding connections list of US flights

Where can I find a list of connections of any flight from US to any place in the world, and prices? I would like to check whether it is cheaper to book the whole trip but to get off at the connection.
10
votes
1answer
781 views

Which airlines with routes connecting Vietnam and China have free cancellations and can be booked online?

Due to China's visa rules I need to have a return flight booked in order to obtain a visa. But once I have the visa I am free to enter overland and not use the flight. On my previous trip I had a ...
5
votes
1answer
1k views

Why is there usually free cancellation on car rentals but not on hotels?

I've been doing some vacation booking on the major travel sites, for example, Orbitz and Kayak, and found it strange that most of the hotels would not allow me to freely cancel my reservation if I'd ...
7
votes
2answers
2k views

Does Turkish Airlines tend to “economically” cancel flights?

The other day I happened to be booked on Turkish Airlines flight TK 1808 from LYS to Istanbul, with a connection to the far east. It appears that TA cancelled the flight. It's true there was some ...
4
votes
1answer
746 views

DOT complaint for non US citizen

I'm non-US citizen. I planned a trip to US this summer and booked several (separate) tickets. One of my tickets has recently been canceled with just saying I can rebook that flight. Fortunately I ...
7
votes
1answer
2k views

Air Canada - Unintentional “Hidden City Ticketing”

Unintentionally, I found myself in a Hidden City Ticketing phenomena. I bought 4 one-way tickets (family of four) from Vancouver to Quebec City, connecting thru Montreal to travel in Early Feb 2015 ...
13
votes
4answers
177k views

I've booked a hotel on Booking.com using an empty debit card. Can the hotel still enforce their no-show/cancellation charge?

Just today, I booked a hotel in Hong Kong through Booking.com using a prepaid debit card which has zero balance. My reservation was confirmed; however, I changed my mind as I found a cheaper place to ...
1
vote
1answer
302 views

SpiceJet flight Goa to Hyderabad cancelled but no refund [duplicate]

I booked four SpiceJet tickets for my return journey Goa to Hyderabad for 15th Dec 2014. That day at 9:45 AM I got an SMS "flight cancelled and call us for reschedule". Everybody knows that SpiceJet ...
6
votes
1answer
231 views

Flight cancelled but doesn't show up on status

I booked a SpiceJet flight from Dubai to Ahmedabad on Dec 16 (SG-16) scheduled to depart at 7:25 PM. At noon I received an SMS from SpiceJet to advise me that my flight has been delayed by 4h 50m. ...
3
votes
2answers
1k views

Can I have the final leg of a multi-city flight refunded?

I have a refundable ticket taking me from 'A' -> 'B' and then 'C' -> 'A'. However, I have now made further plans, so that I do not need the C -> A ticket anymore. So, given the limited travel budget ...
6
votes
2answers
667 views

How do I book accommodation without knowing the check-out date?

I need to go to Madrid to obtain a visa, which may take anywhere from a day to two weeks. I need a place to stay, preferably with a kitchen, to save on expenses. This rules out hotels. So, hostels or ...
-3
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1answer
189 views

Action against GoAir airline [closed]

Referring to Is 3 hours enough connecting time in New Delhi Indira Gandhi (T1 to T3)? the following thread and my last comment, which is as follows: This GoAir Airline is really weird. They now ...
8
votes
1answer
2k views

Flybe just cancelled my return flight. Will they refund that part of the trip?

Yesterday I received an email from Flybe that my return flight in January has been cancelled. They said that I need to book another ticket and they will refund. But I'm not clear about how much would ...
0
votes
1answer
276 views

Canceling points-booked United flight?

Does anyone know if it is possible to cancel points-booked United flight (with refund?)? I booked flights to Portugal for end of November, but now having second thoughts due to all that Ebola stuff. I ...
5
votes
1answer
2k views

Withdrawing a Schengen visa (business class) application

I recently applied for a business Schengen visa to Switzerland (from India). However my visa approval is delayed and the purpose of the trip, which was to attend some crucial meetings, is not ...
4
votes
1answer
2k views

Cancelling Connection flight [duplicate]

I'm traveling with KLM from Chicago via Amsterdam to Frankfurt. I decided spontaneously to stay a few days in Amsterdam. Therefore I wanted to cancel my connection flight, but the KLM website says I'...
14
votes
2answers
806 views

Do airlines replace cancelled short-haul flights by buses? If not, why not?

When trains are cancelled (at least in Europe), and there are no alternative ways to get travellers to their destination by train a little bit later, there are often replaced by buses to get ...
11
votes
2answers
734 views

Flights booked for 7 passengers, can the non-paying passenger cancel it?

We are a family of 7 going on a holiday to Florida. The flight is with British Airways and was booked by my brother, and he paid for all our flights with his credit card. The British Airways Login ...
4
votes
2answers
7k views

Norwegian booking cancellation

I booked a flight from Oslo to Helsinki and I want to cancel it! How can I do that, and will I have to pay extra charges?
8
votes
2answers
2k views

During a French TGV strike, must I go to the station to get a full refund for my ticket?

I booked a TGV a while ago with a discount card, the conditions of the ticket are that I can get refunded entirely before the departure of the train, and a fee is withheld if I cancel my ticket the ...
2
votes
1answer
517 views

Compensation for a flight going somewhere else

I bought recently a flight let say from A to C via B ( A -> B -> C). The places A & C are inside Europe but the company offering the flights is not European (as well the B intermediate ...
1
vote
2answers
3k views

Cancel the train ticket (Waiting status) getting from reservation counter by online of IRCTC

I want to cancel a train ticket purchased from a reservation counter; I want to do this online. The status is "waiting". Is it possible to cancel a train ticket online that I purchased from an IRCTC ...
6
votes
3answers
8k views

Can I cancel or change my return ticket to a different date after entering the US?

When entering the US, you are required to show forth a return ticket in order to enter. As a rather spontaneous person, I hate making plans, and would like to leave the US and go home when I feel like ...
24
votes
3answers
20k views

Not flying the first leg of the journey – Company cancels the second-leg ticket

I've a friend that booked a round-trip journey. He booked A-to-B and B-to-A. Somehow he needed to be earlier at location B, so he took a train and did not take the flight from A to B. When he went to ...
7
votes
1answer
2k views

My flight was just canceled two weeks before the date

Expedia just informed me that my flight with Ukrainian International Airlines was canceled. I'm flying from NYC to Kiev. This is an important business trip and I ordered tickets 2 months ago. Expedia ...
36
votes
3answers
5k views

Is there any personal benefit in formally cancelling a (non-refundable) flight?

I'm currently in Tenerife and have a return flight booked for 20 May. I have decided to stay out here a bit longer and purchased a single ticket back to the UK for 25 May on another airline. The ...
4
votes
2answers
2k views

What happens if the passport number changes?

A friend bought a flight one month ago (with Turkish) and now he has renew the passport and the number is different. He's wondering if he could take the flight showing both passport, the old one (...
20
votes
2answers
5k views

Airbnb: will I be charged extra $1,500 if I check out just one day earlier?

I found a place on Airbnb that goes for $90 a day or $1,000 a month. Since I need it for a month, it is going to cost me $1,000. However, there is a possibility that I might have to leave little bit ...
3
votes
1answer
320 views

Was this itinerary switch valid?

Note: This question is in relation to a slightly complicated scenario outlined here. You don't need to read that question to get a sense of this question. My wife and I were traveling to India from ...
6
votes
1answer
2k views

What to do if denied boarding due to the airlines' fault?

Last week, my wife and I were traveling to the United States. During the beginning of the trip, the airline agent suggested that we re-route our trip to avoid some visa-related issues in UK because ...
3
votes
1answer
11k views

With an Advanced Purchase UK train ticket, what happens if your train is cancelled?

There are broadly three different kinds of UK train ticket available, Anytime (valid on any train), Off-Peak / Super Off-Peak (valid on trains outside of peak hours), and Advanced Purchase (valid on ...
4
votes
1answer
774 views

Can I change a hotel booking from free cancellation rates to pre-paid rates?

I am visiting Vienna in April next year and am thinking of booking a hotel via one of the hotel providers like booking.com. Is it all right to book at free cancellation rates now and then change to ...
2
votes
1answer
1k views

Indian visa re-entry and cancellation

I have a question regarding a tourist Visa. I am from the Channel Island, and have a British Passport and I would like to apply for a tourist visa to go to Goa for 2 weeks in November. I know usually ...
22
votes
6answers
41k views

Where can I find delay/cancelation statistics for a given airline route?

My flight got canceled yesterday and I am currently waiting for the delayed next flight. Is there any website that keeps records of airlines being delayed/canceled? I would like to know my chances. ...
4
votes
1answer
363 views

If I lose my wallet can a hotel hold your luggage for collateral for not paying the cancellation fee?

My boyfriend and I stayed in a hotel for about 9 days while seeing his mom (we booked it with a temp card). We ended up cancelling our stay early because his mom said we could go stay with her. My ...