Questions tagged [cancellations]

Questions regarding cancelling bookings or reservations for accommodation, transport, etc.

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8
votes
2answers
286 views

If a flight was postponed, does the passenger have to pay to extend the ticket?

My friend's flight was postponed to a yet unknown date due to a fault in the plane. He has a round trip, he has 2 stops before he reaches his destination. He was planning on staying there for 3 weeks. ...
0
votes
1answer
175 views

Hotel room Cancellation fee help

I booked 2 rooms in a hotel for dates in February that allowed cancellation free of charge and then proceeded to cancel these rooms because I noticed they were offering the same rooms for cheaper on ...
4
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2answers
3k views

Flighthub terms on canceling flight with refund due to potential terror threat?

My girlfriend has purchased a ticket via Flighthub.ca in March. The flight route is Toronto -> Istanbul -> Tirana. Due to yesterday's terror attack on Istanbul's airport, Ataturk, my girlfriend ...
5
votes
1answer
3k views

How to get notified when a ticket becomes available on a sold out flight?

The flight I want (an Alaska Airlines flight from EWR to SEA, fwiw) on the day I am travelling is sold out. So I have booked a much less desirable, though refundable ticket on another flight. I see ...
8
votes
2answers
62k views

What happens if you don't pay booking.com cancellation fees?

What happens if you book two hotels through booking.com and reach only one hotel without cancelling the other booking? Would that hotel charge include cancellation charge of first hotel? UPDATE Not ...
21
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3answers
3k views

UK last train cancellation and unhelpful staff - what to do?

Last night, we were planning to travel on the last train of the night to get us home, which was the penultimate train from the station. (Exact route withheld for now, but it was with Chiltern Railways ...
2
votes
1answer
1k views

What if I pay with card with no money on it?

I want to cancel the reservation on my hotel. And they say that they'll charge me with €900, but I don't have any money on my card. Can they do it?
2
votes
1answer
180 views

Is it possible to receive an airline ticket reservation that can be cancelled?

I have not found anything that could give me an idea as how to buy an airline ticket, with a cancellation period let's say one week? The particular situation is: I want to take my wife to Brazil, but ...
2
votes
1answer
4k views

Holiday Inn - charge for cancelled reservation

Last night I booked a room for next weekend in a Holiday Inn. This morning, I got word that my event was moved, so I cancelled the Holiday Inn and booked a room in a hotel closer to the event. I just ...
6
votes
1answer
7k views

Refund/ compenastion for cancelled Air China international flight

I made the mistake of booking a return flight (799 UK pounds = 1550 Australian dollars) from Copenhagen to Melbourne with Air China. The outbound flight in January was okay, but in March they made a ...
4
votes
2answers
57 views

Flying from Halifax via London to India and back from Jeddah

I have a flight booked (round trip) from Halifax, Canada to Jeddah, Saudi Arabia via London. Now there has been a change in my plans and I want to go to India Can I book a flight from UK to India ...
1
vote
3answers
401 views

How to book a flight from Manchester to Vienna with free cancellation?

I would like to book a flight, from Manchester to Vienna, with a ticket eligible for free cancellation. How can I get that and which airline offer this free cancellation option or (refundable ticket)?...
4
votes
1answer
476 views

Miss my flight on purpose to get 24h layover at connecting city [duplicate]

At the end of this month I have a flight from St. Lucia to New York and then New York to Phoenix where I live. There is a 24 hour layover in New York so I figured I would stay an extra day. In order ...
4
votes
2answers
543 views

Fully refundable flights from India to South Africa economy class

From a previous question it seems there are fully refundable tickets. Are such tickets there in economy class also ? I tried some options on akbartravels.com but in most flights two-thirds costs ...
5
votes
1answer
342 views

Am I entitled to a full refund if I cancel because the airline has announced, but not yet confirmed, my flight might be from a different airport?

I booked a flight from Brussels Airport to Berlin on Friday April 15th. Because of the current situation at Brussels Airport, the airline has announced that most of its flights will instead fly from ...
5
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2answers
2k views

Trouble with LAN (airline) refund - explanation of ticket fare policy codes

On my ticket for LAN I see: NONEND-REF/CHG SEE PENALTY which I believe does not mention to the ticket not being refundable. Also, in the receipt they sent me it states: REFUNDS Please find the ...
4
votes
1answer
267 views

24 hour hold/refund on wholly international air ticket on foreign airline

Does the US DOT policy for airlines to "hold a reservation at the quoted fare for 24 hours without payment or allow a reservation to be cancelled within 24 hours without penalty" apply to foreign ...
3
votes
3answers
14k views

Wizz Air ticket cancellation

I have to cancel my Wizz Air tickets due to visa problems. I have already checked in online for the outward journey on March 16th and return is March 23rd. What if the Wizz Air cancellation fee is ...
4
votes
1answer
967 views

Can I get a refund on my tickets booked from BA via Expedia?

I booked tickets to go from LHR to LAX, hoping to go to San Diego Comic-Con this year. However, I hadn't appreciated that it might be impossible to get a ticket for SDCC, so I booked in advance. As ...
15
votes
4answers
853 views

Can an airline prevent me from travelling on the first leg of a flight if the second leg is cancelled?

Travelling from Doha to Philadelphia to Atlanta, and the Philadelphia to Atlanta flight was cancelled due to weather. The airline (Qatar) wouldn't let me travel from Doha to Philadelphia since my ...
3
votes
2answers
3k views

Cancel a Tourist (C) visa issued for all schengen states

I'm the guarantee host for a tourist visa for my former girlfriend. Now she got the visa in her passport, but we just split. Is there a way to cancel the visa? She alread got the passport with the ...
6
votes
1answer
334 views

Who is responsible for a passenger being cancelled from a flight because an international partner airline never confirmed with the domestic airline?

We booked an airline ticket with STA travel for our son's trip to Australia on October 5, 2015. The travel agency was recommended by the Australian outfit he is on the trip with. All flights confirmed ...
1
vote
1answer
77 views

Cancellation of a connection flight

I had a booking for KL via Singapore from Chennai. Is it possible to cancel the KL connection from Singapore at the last moment? The same carrier. Can I get my luggage at Singaore Airport?
4
votes
2answers
3k views

Cancel a Hotel Room After Checking in Online

I'm asking specifically about Hilton properties, but you can answer generally too. Once I check in to a hotel room online or in the hotel app, can I still cancel my reservation, for instance, if my ...
7
votes
2answers
2k views

Eurostar - Is return ticket valid if I miss the first leg?

I want to book a one-way ticket on the Eurostar (Paris-London) but I see that if I book a round-trip, the price will be lower. I am curious if I book the round-trip but only take the return leg, that ...
3
votes
1answer
88 views

Flying from/to Geneva with a Schengen type D Spanish visa

I am a Bangladeshi citizen. I came from Geneva airport to Bangladesh with this visa 10 days ago. Now for my return trip they say I must go to Spain first (visa issuing country) rather than going to ...
4
votes
1answer
291 views

Insurance claim for cancelled trip due to sickness

I came down with food poisoning a few days ago and was unable to begin my trip (multiple days driving + trains, boats). I had to cancel the trip literally on the morning I was supposed to leave and ...
38
votes
10answers
29k views

What can I do with a plane ticket that won't be used?

I have two plane tickets for London - South America with one stop. For reasons that aren't relevant, my companion won't be able to make it, so the seat will be completely empty. I'm almost certain ...
11
votes
1answer
1k views

Airbnb long term cancellation by host?

I'm a college student looking for 6 week housing in NYC this coming winter and have found a private bedroom on Airbnb. While I understand the cancellation policy for guests, I am nervous that my host ...
4
votes
1answer
633 views

Can I get an insurance refund if I cancel a Wizz Air flight just because I no longer want to go to the destination?

When I bought my ticket, I also bought the travel insurance option, which said that I can cancel my flight and get a refund. Now I've read that you only get the refund if you have a serious problem (...
10
votes
1answer
187 views

Which countries apply the EU rail passenger rights domestically?

I recently discovered that there are some general European rights, similar to those for air travel, that apply to rail journeys within Europe, detailed here. For example, there is quite a powerful-...
5
votes
1answer
3k views

Cancelling Emirates flex plus flight

I recently bought an in and outbound ticket from Emirates. Flying from Lyon-Dubai-Johannesburg and back on the same route. The outbound journey is an "economy flex" fare and the inbound journey is "...
2
votes
0answers
51 views

travel insurance only for missed or canceled flights [duplicate]

I am traveling to Indonesia the next month and I am told that flights are often delayed or canceled. Therefore one can easily miss a connection or miss the first (already paid) night in some hotel. I ...
19
votes
7answers
11k views

Hotel asking cancellation fee

I had booked a room in a hotel for two days in Füssen using booking.com. I provided a password protected visa debit card. I cancelled my accommodation within two days due to change of plans. I ...
13
votes
2answers
1k views

Train trip from Stockholm to Hamburg via Copenhagen next week (amid closures due to migrants/refugees)

One month ago I planned and booked my trip from Stockholm to Hamburg for next Monday (14/09). Stockholm -- Copenhagen (SJ) and Copenhagen -- Hamburg (DB) My trip would also include the ferry transfer ...
7
votes
1answer
687 views

Arriving at Frankfurt Hahn late at night, how do I get to the city?

I've made an error in judgement and have booked my Ryanair flight to Frankfurt (HAHN, I didn't think RyanAir would take me this far out of a city!). It was cheap and I regret my decision now. The ...
1
vote
1answer
110 views

How do tour companies book flights and hotels? [closed]

My husband and I are booked with a well-known, established tour company for our trip to Europe. The trip we booked with them originally was cancelled because of lack of customers. We understand that ...
6
votes
3answers
736 views

Which airline flying out of Shanghai has the lowest cancellation fees?

We're applying for Chinese visas, and want to take the train south from Shanghai to Vietnam. We can't book train tickets into Hanoi until 18 days before departure. However, this isn't compatible ...
1
vote
1answer
529 views

Compensation for cancelled flight - comparable means of transportation

I have bought a ticket from Czech Airlines from Athens to Prague. My flight was cancelled about three weeks before its due departure. The Airline offered to give the money for the tickets back or to ...
25
votes
4answers
92k views

How does Booking.com enforce cancellation fees when booking without a credit card?

Booking.com lets you book accommodation without a credit card in some cases: But what happens if I cancel my reservation or simply don't show up on the day of the booking? Would they send me a bill ...
7
votes
1answer
9k views

Expedia Bargain Fare: can you cancel within 24 hours?

If I book a flight selecting the Expedia Bargain Fare, what are the cancellation conditions? In particular, can I cancel within 24 hours?
4
votes
1answer
1k views

UK Visa Appointment Refund

I had UK Visa appointment today and I visited the office. But unfortunately I had some henna tattoo on my hand (was applied 2 weeks back), so the security lady didn't even let me submit my application ...
4
votes
1answer
13k views

What are the restrictions on United when applying credit from a cancelled flight?

If I cancel a United flight, from what I understand I'll get credit toward a future flight, but I'll have to pay a fee of $300. But what I can't seem to find out is Does the future flight have to be ...
14
votes
1answer
1k views

Intra-EU flight cancelled <48 hours from departure, should you be able to ask for rebooking onto a different airline?

A friend of mine is due to be flying to Rome tomorrow, to Fiumicino (FCO) airport. Last week there was a fire there though, badly affecting Terminal 3, so there are understandably some disruptions to ...
2
votes
3answers
2k views

Receiving a refund for AA Transportation Vouchers after using them for a flight paid with a credit card

I had to cancel a flight and American Airlines mailed me a Transportation Voucher Exchange Coupon. I ordered new tickets that I wanted to pay with the coupons, put them on hold, called American ...
1
vote
2answers
58 views

Finding connections list of US flights

Where can I find a list of connections of any flight from US to any place in the world, and prices? I would like to check whether it is cheaper to book the whole trip but to get off at the connection.
10
votes
1answer
768 views

Which airlines with routes connecting Vietnam and China have free cancellations and can be booked online?

Due to China's visa rules I need to have a return flight booked in order to obtain a visa. But once I have the visa I am free to enter overland and not use the flight. On my previous trip I had a ...
5
votes
1answer
1k views

Why is there usually free cancellation on car rentals but not on hotels?

I've been doing some vacation booking on the major travel sites, for example, Orbitz and Kayak, and found it strange that most of the hotels would not allow me to freely cancel my reservation if I'd ...
7
votes
2answers
2k views

Does Turkish Airlines tend to “economically” cancel flights?

The other day I happened to be booked on Turkish Airlines flight TK 1808 from LYS to Istanbul, with a connection to the far east. It appears that TA cancelled the flight. It's true there was some ...
4
votes
1answer
746 views

DOT complaint for non US citizen

I'm non-US citizen. I planned a trip to US this summer and booked several (separate) tickets. One of my tickets has recently been canceled with just saying I can rebook that flight. Fortunately I ...