Questions tagged [cancellations]

Questions regarding cancelling bookings or reservations for accommodation, transport, etc.

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3
votes
4answers
26k views

Paying booking.com with a debit card instead of a credit card

I booked a hotel in Singapore using booking.com. It's a no cancellation booking. I payed it by using a Visa debit card. Booking was complete. But after 1/2 hour booking.com sent me an email that my ...
9
votes
2answers
3k views

Ticket Refund Rights with British Airways After Terror Alert Raised at Destination

I am aware that flight cancellation and refund issues are generally covered by the specific conditions of carriage associated with the ticket. My question has to do with British Airways in particular ...
3
votes
1answer
448 views

DB bahn seat reservation

I bought a seat reservation on ICE by mistake for 4.5 euros and I then realized I should buy the ticket so I bought the ticket and realized no reservation was necessary. Is it possible to cancel the ...
4
votes
3answers
312 views

Cancelation fee on a unsuccessfully booked room

In April we booked a Hotel for our vacation in Greece in June. The booking took place on the hotel's website. We decided to pay immediately and not have the classical "make a reservation that you can ...
1
vote
1answer
174 views

Bundle deal Expedia [closed]

I recently booked a bundle deal of Flight + Hotel on Expedia, which was cheaper than booking the flight and the hotel separately. In this bundle deal, the hotel is booked for a part of my complete ...
3
votes
1answer
469 views

Canceled + rebooked flight 10 days in advance from Europe to US - does EU compensation apply?

The EU regulations on Air passenger rights describe when you are entitled to compensation for delay: If your flight is delayed at departure, you have the right to assistance, to reimbursement and a ...
2
votes
3answers
1k views

Hotel reservation on booking.com using debit card

I booked a hotel for my Mum's birthday. I put my Visa debit card info in, thinking it would work, but I received an email saying it was invalid and I need to give a valid card within the next 24 hours ...
2
votes
1answer
138 views

Price limits for self-arranged hotel after flight cancellation

This question from another traveller states their flight within the EU was cancelled, they had to stay the night and the airline told them to get their own accomodation. They did so and eventually ...
6
votes
1answer
23k views

What is the cancellation fee for Qatar Economy Flexi ticket?

I am looking to book a ticket with refund for cancellation and trying to identify the most the one which gives most of the amount as refund if not all. I noticed that Qatar airways Economy Flexi is ...
2
votes
1answer
234 views

Additional cancellation fee on a nonrefundable plane ticket: is there any disadvantage to just not showing up?

I bought a ticket through justfly.com, but I might need to cancel it now. I was informed that the ticket is nonrefundable, which is fine--I expected this. I was also told that there would be an ...
1
vote
2answers
342 views

How much money will be deducted after cancellation of Indian railway ticket

I want to travel from Delhi to Jaipur by train, but I change my mind to travel by bus now. I need to cancel ticket and how much ticket money will be refunded to me?
2
votes
0answers
68 views

Is there “No show” for trains in combined tickets? [duplicate]

For example, Air France offer some tickets that combine flight and train to the final destination. After I arrive at CDG, if I don't take the train to the final destination, are they able to see ...
4
votes
1answer
683 views

How to prove I did not take the flight?

In January, I tried to order packages at Orbitz from Boston to Cancun. At first, the payment did not go through, due to some incorrect payment information, but I still had the amount of 2 flight ...
23
votes
2answers
5k views

Can I recover anything from a non-refundable ticket?

A few months ago I booked a flight with American Airlines. My flight departs in a few weeks from Amsterdam to Philadelphia. It's just a regular ticket I just bought from the AA website without any ...
4
votes
1answer
172 views

Can airlines bump customers to earlier flights against their will? Do customers have any recourse?

I recently had an unpleasant experience where Air Canada bumped a 2.5 hour international connection down to a 30 minute international connection that became a 5 minute one after flight delays. This ...
3
votes
1answer
194 views

Can I drop the connecting flight of an international multi-stop journey and board a flight to a different destination?

I have a ticket to Mumbai from Gdansk (Poland) via Abu Dhabi (Etihad airways). Can I go to Muscat instead of going Mumbai if I book one ticket from Abu Dhabi to Muscat (I have Oman Visa)?
13
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2answers
1k views

Can United make me pay for rebooking a flight cancelled due to snowstorm?

My United flight to Europe originally scheduled for tomorrow 3/14 has been cancelled. I got an email from United asking me to choose from various alternative flight options, however the "list of ...
0
votes
3answers
586 views

Full charge cancellation with debit card

My father made a reservation via booking.com for an apartment stay at seaside as a surprise present for me. Unfortunately, we aren't able to travel on the days that he booked. He cancelled the ...
4
votes
0answers
420 views

MCO and EMD-S- How to use [closed]

Hi Travel Professionals! (this question is addressed to travel profedsionals) I am looking to better understand the process of filing MCO (Miscellaneous Charge Orders) vs. filing an EMD (electronic ...
1
vote
0answers
655 views

Can I be charged a cancellation fee if I cancelled within 5 minutes of booking? [closed]

I booked a room at at the Sunset Plaza in Puerto Vallarta, Mexico through booking.com. After 5 minutes, I saw a better deal elsewhere so I immediately went and cancelled the reservation. I got an ...
5
votes
1answer
360 views

In case of disruptions, do UK train tickets need to be explicitly endorsed when used the day after?

In cases of severe travel disruptions, I have had Advance tickets endorsed for travel the day after. In practice, an employee at a staffed railway station wrote and stamped something on the back of my ...
8
votes
1answer
327 views

French train ticket (SNCF) cancelled at the last minute

I'm supposed to be leaving tomorrow from Saint-Pierre-des-Corps (a train station near Tours, France) at 07:17 (going to Gare Montparnasse, Paris), but it was suddenly cancelled just 10 hours before ...
2
votes
1answer
283 views

Cancelling Schengen Student Visa Application

I have applied for a student visa at the Portugal embassy in my home country and my visa has been granted. The embassy has called me to buy a ticket and present it to the embassy so that they can ...
4
votes
0answers
196 views

A flight website offered me change/cancellation for a fee, now refuses and blames airline [closed]

I recently used a website (mytrip.com) to book a round-trip flight (with 1 stop in each direction). The website I used for booking is not the airline's own website. Now, I was not sure I would ...
6
votes
4answers
6k views
2
votes
1answer
138 views

“Cancel for any reason” travel insurance conditions? [closed]

There are some travel insurance options that provide "Cancel for any reason" policies. E.g: http://www.travelinsurancereview.net/coverages/cancel-for-any-reason/ How exactly do they work? Supposing ...
13
votes
1answer
4k views

Wizz Air website says “no flight” but I have already bought a ticket

On November 2016 I bought a Wizz Air ticket, paying by credit card. The flight is in June 2017. Recently my friends, also interested in travelling to the same place as me, were checking flights and ...
10
votes
1answer
1k views

Are airlines obliged to notify ticket cancellations due to no-shows?

I have had a long dispute with Lufthansa Airlines for 6 months now. The airline canceled the return ticket of a child in the 3 return tickets we bought (2 adults, 1 child). The child was already ...
10
votes
1answer
839 views

When my flight is cancelled in EU, can I insist that the airline arrange a hotel for me?

The Short Version My flight within the EU is cancelled and I am stranded in a city. The airline offers me an alternative flight the next day, which I accept, necessitating a night in a local hotel. ...
8
votes
1answer
2k views

Flight cancellation luggage

I booked a ticket from Amsterdam to Philadelphia. This was a direct flight from American Airlines. This ticket got cancelled today and rebooked by American Airlines. I'm traveling one day later (...
2
votes
0answers
2k views

Booking.com and “no shows” [closed]

Since a couple of months we're renting out private properties with the help of Airbnb and Booking.com. On Booking.com we do have a cancellation policy, but we only accept cash payment upon arrival ...
5
votes
2answers
162 views

Travel insurance to protect against non-traveling person death

I have a vacation booked for next month for which I was intending on buying travel insurance. However I just received news that means that I potentially have to cancel my trip in order to attend a ...
-6
votes
1answer
3k views

How can I cancel an online hotel booking without paying a fee? [closed]

I just booked two hotel accommodations and gave my card number and the expiration date to the web site I used. Then I realized that I am required to pay the entire reservation amount if I want to ...
6
votes
1answer
117 views

Cancellation of a given schedule by an airline

Is there a resource that provides information about an upcoming permanent cancellation of a given route or a particular scheduled slot on a route if there are multiple flights during the day? If not ...
4
votes
1answer
366 views

In winter is it a safer bet to take a flight from Delhi airport or from Dehradun/Chandigarh airports?

At end December or beginning of January, there's the problem of flights being canceled due to fog. Even if a flight's departure is in the afternoon, would it be safer for hikers to travel from the ...
3
votes
2answers
81 views

Changing dates for part of a flight

I'm on vacation right now, and my return flight passes through San Francisco on its way to Seattle where I live. I just heard about an awesome thing happening in San Francisco the day I get there. I'...
3
votes
1answer
289 views

Cancelling a mileage award ticket after check in American Airlines

If I booked a mileage award travel through American Airlines, and have checked in at the airport and passed security, can I still cancel my trip a few hours before I board, in the event of an ...
9
votes
2answers
3k views

Hotel cancellation from booking.com

I booked a hotel room through booking.com with FREE CANCELLATION policy. Once booked, a small amount of money was pledged from my debit card balance (for security reasons, for the hotel to confirm if ...
8
votes
1answer
2k views

Statistics on how often certain flights are cancelled

Is there a reliable way of finding statistics on how often certain airlines cancel flights or certain routes get cancelled? Bonus points if that varies depending on the season. I'm planning a trip in ...
41
votes
4answers
5k views

Was I scammed by BoraJet? They cancelled the flight, promised to pay for another ticket - it didn't happen

This is about the Turkish airline BoraJet. I was going from Istanbul to Ankara via BoraJet, but when I arrived at the airport, the flight was cancelled by the airline. The manager of BoraJet told me ...
5
votes
3answers
2k views

Do I have to pay this cancellation fee?

I reserved a motorhome in Iceland. On the invoice the cancellation policy was listed. I didn't pay the invoice and then cancelled the reservation 2 months prior to the starting date. I cancelled ...
33
votes
2answers
12k views

What happens if I no-show on a multiple person flight booking?

Some friends and myself have booked a flight together with a budget airline (BlueAir) in a couple of days. Something has come up and I may not be able to make the flight, but my friends still intend ...
20
votes
1answer
390 views

What to do when a leg is not honoring fare (not a glitch / mistake)

This isn't a case of finding a glitch in the fare system. I paid about $600 for an international fare out of LAX with 2 flights (1 stop) through American Airline's website. When I bought the ticket, ...
3
votes
1answer
165 views

Is a B&B's cancellation policy enforceable if I never saw it?

I booked a room at a B&B a month and a half in advance, over the phone. I asked to be sent a confirmation via email and a cancellation policy as I had not seen it at that point. 4 days before ...
8
votes
2answers
271 views

If a flight was postponed, does the passenger have to pay to extend the ticket?

My friend's flight was postponed to a yet unknown date due to a fault in the plane. He has a round trip, he has 2 stops before he reaches his destination. He was planning on staying there for 3 weeks. ...
0
votes
1answer
167 views

Hotel room Cancellation fee help

I booked 2 rooms in a hotel for dates in February that allowed cancellation free of charge and then proceeded to cancel these rooms because I noticed they were offering the same rooms for cheaper on ...
4
votes
2answers
3k views

Flighthub terms on canceling flight with refund due to potential terror threat?

My girlfriend has purchased a ticket via Flighthub.ca in March. The flight route is Toronto -> Istanbul -> Tirana. Due to yesterday's terror attack on Istanbul's airport, Ataturk, my girlfriend ...
5
votes
1answer
3k views

How to get notified when a ticket becomes available on a sold out flight?

The flight I want (an Alaska Airlines flight from EWR to SEA, fwiw) on the day I am travelling is sold out. So I have booked a much less desirable, though refundable ticket on another flight. I see ...
8
votes
2answers
59k views

What happens if you don't pay booking.com cancellation fees?

What happens if you book two hotels through booking.com and reach only one hotel without cancelling the other booking? Would that hotel charge include cancellation charge of first hotel? UPDATE Not ...
21
votes
3answers
3k views

UK last train cancellation and unhelpful staff - what to do?

Last night, we were planning to travel on the last train of the night to get us home, which was the penultimate train from the station. (Exact route withheld for now, but it was with Chiltern Railways ...