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Questions tagged [cancellations]

Questions regarding cancelling bookings or reservations for accommodation, transport, etc.

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13
votes
4answers
171k views

I've booked a hotel on Booking.com using an empty debit card. Can the hotel still enforce their no-show/cancellation charge?

Just today, I booked a hotel in Hong Kong through Booking.com using a prepaid debit card which has zero balance. My reservation was confirmed; however, I changed my mind as I found a cheaper place to ...
10
votes
1answer
885 views

When my flight is cancelled in EU, can I insist that the airline arrange a hotel for me?

The Short Version My flight within the EU is cancelled and I am stranded in a city. The airline offers me an alternative flight the next day, which I accept, necessitating a night in a local hotel. ...
4
votes
0answers
446 views

MCO and EMD-S- How to use [closed]

Hi Travel Professionals! (this question is addressed to travel profedsionals) I am looking to better understand the process of filing MCO (Miscellaneous Charge Orders) vs. filing an EMD (electronic ...
1
vote
0answers
673 views

Can I be charged a cancellation fee if I cancelled within 5 minutes of booking? [closed]

I booked a room at at the Sunset Plaza in Puerto Vallarta, Mexico through booking.com. After 5 minutes, I saw a better deal elsewhere so I immediately went and cancelled the reservation. I got an ...
2
votes
1answer
305 views

Cancelling Schengen Student Visa Application

I have applied for a student visa at the Portugal embassy in my home country and my visa has been granted. The embassy has called me to buy a ticket and present it to the embassy so that they can ...
2
votes
1answer
180 views

Is it possible to receive an airline ticket reservation that can be cancelled?

I have not found anything that could give me an idea as how to buy an airline ticket, with a cancellation period let's say one week? The particular situation is: I want to take my wife to Brazil, but ...
8
votes
1answer
334 views

French train ticket (SNCF) cancelled at the last minute

I'm supposed to be leaving tomorrow from Saint-Pierre-des-Corps (a train station near Tours, France) at 07:17 (going to Gare Montparnasse, Paris), but it was suddenly cancelled just 10 hours before ...
4
votes
1answer
633 views

Can I get an insurance refund if I cancel a Wizz Air flight just because I no longer want to go to the destination?

When I bought my ticket, I also bought the travel insurance option, which said that I can cancel my flight and get a refund. Now I've read that you only get the refund if you have a serious problem (...
6
votes
2answers
666 views

How do I book accommodation without knowing the check-out date?

I need to go to Madrid to obtain a visa, which may take anywhere from a day to two weeks. I need a place to stay, preferably with a kitchen, to save on expenses. This rules out hotels. So, hostels or ...
1
vote
3answers
401 views

How to book a flight from Manchester to Vienna with free cancellation?

I would like to book a flight, from Manchester to Vienna, with a ticket eligible for free cancellation. How can I get that and which airline offer this free cancellation option or (refundable ticket)?...
7
votes
1answer
9k views

Expedia Bargain Fare: can you cancel within 24 hours?

If I book a flight selecting the Expedia Bargain Fare, what are the cancellation conditions? In particular, can I cancel within 24 hours?
2
votes
1answer
143 views

“Cancel for any reason” travel insurance conditions? [closed]

There are some travel insurance options that provide "Cancel for any reason" policies. E.g: http://www.travelinsurancereview.net/coverages/cancel-for-any-reason/ How exactly do they work? Supposing ...
-3
votes
1answer
187 views

Action against GoAir airline [closed]

Referring to Is 3 hours enough connecting time in New Delhi Indira Gandhi (T1 to T3)? the following thread and my last comment, which is as follows: This GoAir Airline is really weird. They now ...
24
votes
3answers
20k views

Not flying the first leg of the journey – Company cancels the second-leg ticket

I've a friend that booked a round-trip journey. He booked A-to-B and B-to-A. Somehow he needed to be earlier at location B, so he took a train and did not take the flight from A to B. When he went to ...
13
votes
1answer
4k views

Wizz Air website says “no flight” but I have already bought a ticket

On November 2016 I bought a Wizz Air ticket, paying by credit card. The flight is in June 2017. Recently my friends, also interested in travelling to the same place as me, were checking flights and ...
10
votes
1answer
1k views

Are airlines obliged to notify ticket cancellations due to no-shows?

I have had a long dispute with Lufthansa Airlines for 6 months now. The airline canceled the return ticket of a child in the 3 return tickets we bought (2 adults, 1 child). The child was already ...
8
votes
1answer
2k views

Flight cancellation luggage

I booked a ticket from Amsterdam to Philadelphia. This was a direct flight from American Airlines. This ticket got cancelled today and rebooked by American Airlines. I'm traveling one day later (...
2
votes
0answers
2k views

Booking.com and “no shows” [closed]

Since a couple of months we're renting out private properties with the help of Airbnb and Booking.com. On Booking.com we do have a cancellation policy, but we only accept cash payment upon arrival ...
4
votes
2answers
57 views

Flying from Halifax via London to India and back from Jeddah

I have a flight booked (round trip) from Halifax, Canada to Jeddah, Saudi Arabia via London. Now there has been a change in my plans and I want to go to India Can I book a flight from UK to India ...
5
votes
2answers
164 views

Travel insurance to protect against non-traveling person death

I have a vacation booked for next month for which I was intending on buying travel insurance. However I just received news that means that I potentially have to cancel my trip in order to attend a ...
-6
votes
1answer
3k views

How can I cancel an online hotel booking without paying a fee? [closed]

I just booked two hotel accommodations and gave my card number and the expiration date to the web site I used. Then I realized that I am required to pay the entire reservation amount if I want to ...
6
votes
1answer
117 views

Cancellation of a given schedule by an airline

Is there a resource that provides information about an upcoming permanent cancellation of a given route or a particular scheduled slot on a route if there are multiple flights during the day? If not ...
4
votes
1answer
397 views

In winter is it a safer bet to take a flight from Delhi airport or from Dehradun/Chandigarh airports?

At end December or beginning of January, there's the problem of flights being canceled due to fog. Even if a flight's departure is in the afternoon, would it be safer for hikers to travel from the ...
3
votes
2answers
82 views

Changing dates for part of a flight

I'm on vacation right now, and my return flight passes through San Francisco on its way to Seattle where I live. I just heard about an awesome thing happening in San Francisco the day I get there. I'...
3
votes
1answer
305 views

Cancelling a mileage award ticket after check in American Airlines

If I booked a mileage award travel through American Airlines, and have checked in at the airport and passed security, can I still cancel my trip a few hours before I board, in the event of an ...
9
votes
1answer
4k views

What do airlines do if the flight is canceled due to bad weather?

What do airlines typically do if a long-haul flight is canceled due to bad weather? I'm interested if they prefer to change your ticket to other date or just return the money. How can you protect ...
7
votes
1answer
2k views

Air Canada - Unintentional “Hidden City Ticketing”

Unintentionally, I found myself in a Hidden City Ticketing phenomena. I bought 4 one-way tickets (family of four) from Vancouver to Quebec City, connecting thru Montreal to travel in Early Feb 2015 ...
14
votes
1answer
1k views

Intra-EU flight cancelled <48 hours from departure, should you be able to ask for rebooking onto a different airline?

A friend of mine is due to be flying to Rome tomorrow, to Fiumicino (FCO) airport. Last week there was a fire there though, badly affecting Terminal 3, so there are understandably some disruptions to ...
4
votes
2answers
543 views

Fully refundable flights from India to South Africa economy class

From a previous question it seems there are fully refundable tickets. Are such tickets there in economy class also ? I tried some options on akbartravels.com but in most flights two-thirds costs ...
8
votes
1answer
2k views

Statistics on how often certain flights are cancelled

Is there a reliable way of finding statistics on how often certain airlines cancel flights or certain routes get cancelled? Bonus points if that varies depending on the season. I'm planning a trip in ...
19
votes
7answers
11k views

Hotel asking cancellation fee

I had booked a room in a hotel for two days in Füssen using booking.com. I provided a password protected visa debit card. I cancelled my accommodation within two days due to change of plans. I ...
14
votes
2answers
777 views

Do airlines replace cancelled short-haul flights by buses? If not, why not?

When trains are cancelled (at least in Europe), and there are no alternative ways to get travellers to their destination by train a little bit later, there are often replaced by buses to get ...
41
votes
4answers
5k views

Was I scammed by BoraJet? They cancelled the flight, promised to pay for another ticket - it didn't happen

This is about the Turkish airline BoraJet. I was going from Istanbul to Ankara via BoraJet, but when I arrived at the airport, the flight was cancelled by the airline. The manager of BoraJet told me ...
5
votes
3answers
2k views

Do I have to pay this cancellation fee?

I reserved a motorhome in Iceland. On the invoice the cancellation policy was listed. I didn't pay the invoice and then cancelled the reservation 2 months prior to the starting date. I cancelled ...
34
votes
2answers
12k views

What happens if I no-show on a multiple person flight booking?

Some friends and myself have booked a flight together with a budget airline (BlueAir) in a couple of days. Something has come up and I may not be able to make the flight, but my friends still intend ...
20
votes
1answer
397 views

What to do when a leg is not honoring fare (not a glitch / mistake)

This isn't a case of finding a glitch in the fare system. I paid about $600 for an international fare out of LAX with 2 flights (1 stop) through American Airline's website. When I bought the ticket, ...
3
votes
1answer
170 views

Is a B&B's cancellation policy enforceable if I never saw it?

I booked a room at a B&B a month and a half in advance, over the phone. I asked to be sent a confirmation via email and a cancellation policy as I had not seen it at that point. 4 days before ...
3
votes
3answers
1k views

Guarantee connecting flights in custom itinerary?

If I buy tickets from different airlines, can I somehow join them so that - in case of delay - connecting flights are guaranteed? What if airlines are code sharing partners?
8
votes
2answers
286 views

If a flight was postponed, does the passenger have to pay to extend the ticket?

My friend's flight was postponed to a yet unknown date due to a fault in the plane. He has a round trip, he has 2 stops before he reaches his destination. He was planning on staying there for 3 weeks. ...
0
votes
1answer
175 views

Hotel room Cancellation fee help

I booked 2 rooms in a hotel for dates in February that allowed cancellation free of charge and then proceeded to cancel these rooms because I noticed they were offering the same rooms for cheaper on ...
2
votes
3answers
2k views

Receiving a refund for AA Transportation Vouchers after using them for a flight paid with a credit card

I had to cancel a flight and American Airlines mailed me a Transportation Voucher Exchange Coupon. I ordered new tickets that I wanted to pay with the coupons, put them on hold, called American ...
4
votes
2answers
3k views

Flighthub terms on canceling flight with refund due to potential terror threat?

My girlfriend has purchased a ticket via Flighthub.ca in March. The flight route is Toronto -> Istanbul -> Tirana. Due to yesterday's terror attack on Istanbul's airport, Ataturk, my girlfriend ...
5
votes
1answer
3k views

How to get notified when a ticket becomes available on a sold out flight?

The flight I want (an Alaska Airlines flight from EWR to SEA, fwiw) on the day I am travelling is sold out. So I have booked a much less desirable, though refundable ticket on another flight. I see ...
2
votes
1answer
1k views

What if I pay with card with no money on it?

I want to cancel the reservation on my hotel. And they say that they'll charge me with €900, but I don't have any money on my card. Can they do it?
5
votes
1answer
342 views

Am I entitled to a full refund if I cancel because the airline has announced, but not yet confirmed, my flight might be from a different airport?

I booked a flight from Brussels Airport to Berlin on Friday April 15th. Because of the current situation at Brussels Airport, the airline has announced that most of its flights will instead fly from ...
4
votes
1answer
267 views

24 hour hold/refund on wholly international air ticket on foreign airline

Does the US DOT policy for airlines to "hold a reservation at the quoted fare for 24 hours without payment or allow a reservation to be cancelled within 24 hours without penalty" apply to foreign ...
10
votes
1answer
187 views

Which countries apply the EU rail passenger rights domestically?

I recently discovered that there are some general European rights, similar to those for air travel, that apply to rail journeys within Europe, detailed here. For example, there is quite a powerful-...
15
votes
4answers
853 views

Can an airline prevent me from travelling on the first leg of a flight if the second leg is cancelled?

Travelling from Doha to Philadelphia to Atlanta, and the Philadelphia to Atlanta flight was cancelled due to weather. The airline (Qatar) wouldn't let me travel from Doha to Philadelphia since my ...
1
vote
1answer
77 views

Cancellation of a connection flight

I had a booking for KL via Singapore from Chennai. Is it possible to cancel the KL connection from Singapore at the last moment? The same carrier. Can I get my luggage at Singaore Airport?