Questions tagged [cancellations]

Questions regarding cancelling bookings or reservations for accommodation, transport, etc.

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1answer
105 views

“I will never fly with this airline again!” [closed]

Air passengers these days, when faced with the slightest delay, cancellation, or perceived poor customer service will immediately take to social media and say 'I will never fly with this airline again'...
0
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3answers
6k views

Cancellation of booking (without credit card) from booking.com

I booked a room from booking.com just for the visa. The room that I booked didn't require a credit card information and I did the booking without reading the conditions. Now I noticed that 320 CAD is ...
1
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0answers
65 views

Schengen Visa Cancelation

I was wondering what sort of procedures a German consulate would have to follow/its obligation (or lack thereof) to communicate a visa cancelation to the traveler? I have been issued a student visa ...
5
votes
1answer
212 views

EU 261 - Flight Compensation - Declined due to delays from previous flights

Last week 10 minutes before my departure (in the EU) my flight (Ryanair) was cancelled (Without giving me any reason for the cancellation). No help was provided by Ryanair except I should go to the ...
0
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1answer
63 views

Does stop over flight cancellation charges twice of normal charges? [Thai Airlines]

While I am booking for Thai Airlines, I have searches for few others also, but could not come to any conclusion. Travelling from A->B with stopover in bangkok. Same PNR, etc. The T&C just says "...
6
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1answer
110 views

Compensation for cancelled flights in EU, one booking, multiple legs

I have a question about compensation under EU laws for my flights. I booked a Lufthansa ticket to fly from Leipzig to Valencia via Frankfurt, and from Valencia to Leipzig via Frankfurt. About 5 ...
0
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1answer
75 views

Turkish airlines: can't re-schedule flight with changed date/time

We're having problems with Turkish Airlines's flight re-schedule system, and we're a bit in panic. We - a group of 6 people - booked and paid for a flight from Budapest to Ankara with a stop in ...
3
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3answers
13k views

Wizz Air ticket cancellation

I have to cancel my Wizz Air tickets due to visa problems. I have already checked in online for the outward journey on March 16th and return is March 23rd. What if the Wizz Air cancellation fee is ...
3
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1answer
1k views

Air China changed my departure date. What to do?

I am currently in Thailand and I called Air China as my flight kept getting changed since I booked it. When I booked, my layover was about 2 hours in China. Then it changed to 9 hours, so I phoned ...
5
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1answer
178 views

Can not obtain proof of ticket cancellation from Wizz Air

I have cancelled my tickets for a Wizz Air flight. The refund is not the issue as "cancellation fees were higher than ticket price" and all that, but I need to have a cancellation confirmation in ...
5
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1answer
89 views

EU flight compensation distance for connecting flight

I recently had a flight from Valencia to London, going through Düsseldorf, cancelled. According to EU regulations there are different levels of compensation for flights below and above 1500 km in ...
2
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2answers
102 views

booking.com not canceling previous booking while booking another

I have already booked one hotel through booking.com. Now I want to book another. I want to keep both of these bookings for now and decide latter which one to cancel. Both of these hotels have Free ...
7
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2answers
2k views

Does Turkish Airlines tend to “economically” cancel flights?

The other day I happened to be booked on Turkish Airlines flight TK 1808 from LYS to Istanbul, with a connection to the far east. It appears that TA cancelled the flight. It's true there was some ...
1
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0answers
53 views

Failure to book reported by OTA, but a refusal to refund. What to do?

I have flown from Berlin TXL to Paris ORY with Aigle Azur, flight number ZI608 (09:55 --- 11:55) on the 30th of April 2019. There is a circumstance regarding ticket sale which has had me, so far ...
0
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2answers
119 views

Skipping the last leg of a return flight; any impact on frequent flyer miles?

Suppose I have this itinerary: outbound: A -> B -> C inbound: C -> B -> D -> A A, B, D are cities in the US, C is a city overseas. I'll have only carry-on luggage. One detail: this ticket has ...
2
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2answers
124 views

Will I still be charged a cancellation fee from a hotel if I've already paid for my night in full?

I booked a night at a hotel on booking.com and have already paid the reservation in full which is £153. I can't make it anymore due to a family emergency. The booking.com email said that I will have ...
2
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1answer
181 views

Want to cancel my return flight with Wizzair. Is it worth to bother?

I want to cancel my return flight for 2 people with Wizzair 1 month before the flight(no insurance). I have 2 flights to Italy and 2 back from Italy. Is it worth it or the fee is gonna be too high? ...
2
votes
1answer
461 views

Cancelling £700 of flights with RyanAir. No refunds. Options?

Regrettably I have to cancel £700 of flights with RyanAir - a 1-way journey for five people (the outgoing journey was booked with an airline who allow refunds) to the UK. RyanAir clearly state that ...
76
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7answers
10k views

WOW air has ceased operation, can I get my tickets refunded?

4 days ago, me and a couple of friends went and booked a flight to Iceland and back for in the summer holidays. The price of the tickets all together is almost €2500, I payed this for everyone using a ...
3
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1answer
163 views

Forceful change of flight schedule by American Airlines

I bought an international flight via an online travel agent. Recently I received an email from the agent saying that the flight schedule has been changed by the airline. There was a button which I was ...
2
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0answers
58 views

Can I cancel a flight reservation after a minor change?

I booked a flight from where I live now to Beijing and back, but I've gotten a new job and will be moving (interestingly, to the city that the flight has a layover in). Normally, I realize that ...
4
votes
2answers
161 views

How directly must an airline be affected by a strike to be ineligible to pay compensation?

Recently the ATC personnel in France has been on strike. I was supposed to fly from Lisbon to Zurich, with the last flight of the day (Zurich airport closes at midnight or so). Due to the accumulated ...
4
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0answers
281 views

Jet Airways has ceased operations. Can I get my ticket refunded?

A short while ago, a friend of mine booked an international itinerary on Jet Airways for the summer, flying out of India. This morning, it appears that Jet Airways has failed to find a buyer for a 75%...
1
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1answer
131 views

Jet Airways Cancellation on connecting ticket

I have a flight soon from VIE-AMS-BLR. The VIE-AMS part is operated by KLM, but the second leg is operated by Jet, who recently suspended all international flights. My ticket is from KLM, so who ...
9
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2answers
3k views

Hotel cancellation from booking.com

I booked a hotel room through booking.com with FREE CANCELLATION policy. Once booked, a small amount of money was pledged from my debit card balance (for security reasons, for the hotel to confirm if ...
2
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1answer
147 views

Regarding Jet Airways flight cancellation

I book my flight from Delhi to Paris, my journey schedule is as follows: onward journey 21st April 2019 (Delhi-Bombay-Paris) and return journey 30 April 2019 (Paris-Bombay-Delhi) in Jet Airways. Now ...
15
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1answer
336 views

Airline lies about reasons for technical problems to avoid compensation

Our flight from Europe to South America with a European Airline was cancelled on the 4-5 hours prior to departure due to "technical problems" and we had to take the next flight 24 hours later. ...
23
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2answers
5k views

Can I recover anything from a non-refundable ticket?

A few months ago I booked a flight with American Airlines. My flight departs in a few weeks from Amsterdam to Philadelphia. It's just a regular ticket I just bought from the AA website without any ...
3
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2answers
1k views

Can I have the final leg of a multi-city flight refunded?

I have a refundable ticket taking me from 'A' -> 'B' and then 'C' -> 'A'. However, I have now made further plans, so that I do not need the C -> A ticket anymore. So, given the limited travel budget ...
0
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1answer
187 views

Last leg canceled, airline isn't cooperating

My son is traveling from Peru to Atlanta, changing at Fort Lauderdale, on Spirit Airlines. He has reached FLL but Spirit canceled his FLL to ATL flight. (No apparent reason, not weather related as far ...
2
votes
1answer
221 views

Flight time has been changed - Ryanair refuses to cancel

I have received today an email that my flight time has been changed from 10:50 to 12:15. Even if it is 1 hour and 25 minutes I wanted to cancel my flight (Flight is only about 1 hour). The airline (in ...
46
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8answers
13k views

Can a hotel cancel a confirmed reservation?

I booked a hotel a yesterday though Booking.com for a special occasion in Barcelona (I'm traveling from another European country). The booking isn't for another few months. The booking includes: ...
2
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1answer
58 views

Consequences of cancelling a Tier 5 GAE UK visa [closed]

I am a non-EU citizen. I have signed a contract for a summer internship in the UK and the company is going to sponsor a Tier 5 GAE visa for me (so at some point I will have to go to an appointment to ...
15
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2answers
3k views

Whom do I have to contact for a ticket refund in case of denied boarding (in the EU)?

I have bought tickets for a flight with Etihad Airways through Flighttix. Due to the current unexpected political unrest in Pakistan, the airports over there have been closed and therefore I was ...
3
votes
2answers
461 views

“Cancel for any reason” travel insurance

Does anyone have any experience using "cancel for any reason" travel insurance (in particular in the UK)? My girlfriend and I are looking at booking a holiday for later this year, with the catch that ...
0
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1answer
2k views

cancellation visa for kuwait

I have a valid visa from Kuwait but the problem is that Kuwait is banned for deployment as per our President's declaration. Are we allowed to go personally to Kuwait Embassy here in the Philippines ...
21
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3answers
3k views

UK last train cancellation and unhelpful staff - what to do?

Last night, we were planning to travel on the last train of the night to get us home, which was the penultimate train from the station. (Exact route withheld for now, but it was with Chiltern Railways ...
0
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1answer
120 views

I booked with “free cancelation” but have been charged; what can I do?

I booked a hotel with agoda travel on "no risk free cancellation" for 03/06/2019. I cancelled the booking, and agoda sent me the confirmation that I cancelled 29/01/2019. The hotel took full payment ...
0
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1answer
87 views

Long-haul flights which are refundable long in advance

Reasonably priced flights are usually non-refundable. Some airlines also offer refundable flights, where for a fee they can be cancelled and refunded, often right up to the day of the flight, but ...
0
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1answer
86 views

Unused parts of the a plane ticket [duplicate]

I have a problem that I would like to get a second opinion on. I got myself a ticket plane from Frankfurt to Hanoi and back Hanoi to Frankfurt with AirChina through an online agency. Sadly, I will not ...
0
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2answers
226 views

Chances for getting recompensation for bad/no treatment and getting sick due to delayed/cancelled flight

Flight delayed for 7 hours (3 of them inside the plane) due to missing crew members, then cancelled due to "bad weather" (probably not true as a later flight, same airline+destination left the airport ...
6
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1answer
23k views

What is the cancellation fee for Qatar Economy Flexi ticket?

I am looking to book a ticket with refund for cancellation and trying to identify the most the one which gives most of the amount as refund if not all. I noticed that Qatar airways Economy Flexi is ...
1
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1answer
130 views

Why did this flight never depart ? West Jet 1:00 pm on 2/01/19 from Toronto to Montreal

Why has West Jet flight bound for Montreal from Toronto on February 1 2019 at 1:00 pm never departed.
1
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1answer
564 views

Does Turkish Airlines refund round trip after going the first half?

I've booked a round trip from NY to Istanbul and back, the outbound was Economy promotion while the inbound is Economy flexible in case I needed to cancel/change my return date ($500 for outbound and $...
3
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0answers
66 views

Booking.com Cancellation fees [duplicate]

Before you read this question let it be known that this question has been asked before on this site; however, I find that my situation is slightly different then the others. I recently was searching ...
11
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1answer
2k views

Airline company decided to stop service to my destination

Approximately 2 weeks ago, I booked and paid for a flight that was scheduled for April on board Adria Airways, a Star Alliance company. However, I found out today from the media that the company is ...
3
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0answers
414 views

Cancelled my Booking.com reservation but hotel is still gonna charge me

So I booked two rooms in Booking.com and it said that there was free cancellation, so I was confident it reserving it, since I wasn't quite sure about booking the rooms but I wanted to reserve them ...
2
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0answers
48 views

EC261 refund right with respect to one leg

In the case of the flight cancellation, EC261 requires airlines to give passengers the choice of: re-routing later rerouting at the passenger's convenience a refund of the ticket In case of ...
2
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0answers
105 views

The flight of my friends was cancelled but mine was not. Anything I can do?

I wanted to fly to Spain over the next weekend with some friends. They wanted to fly on Thursday evening and I had to fly on Friday morning, because I have to work on Thursday and can't make it. Now ...
3
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4answers
26k views

Paying booking.com with a debit card instead of a credit card

I booked a hotel in Singapore using booking.com. It's a no cancellation booking. I payed it by using a Visa debit card. Booking was complete. But after 1/2 hour booking.com sent me an email that my ...