Questions tagged [bookings]

The processes of making, modifying, checking, cancelling, and disputing reservations for accommodation, tickets, etc in advance.

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7
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3answers
2k views

Booking flight tickets for someone in another country? First time flying

I need to book 2 separate tickets for Emirates, Turkish, and Copa airlines for my fiance and her father. I have never bought plane tickets before and they have never flown before. Is it better for me ...
5
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1answer
677 views

Unable to book performance in May at Paris Opera?

I registered for an account on the website of Paris Opera and tried to book Tosca for May 10 https://www.operadeparis.fr/en/season-20-21/opera/tosca . However, after I clicked on “Book”, the webpage ...
2
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1answer
211 views

Flight cancelled by Ryanair 16 May 2020. Refund requested

Ryanair cancelled my return flight to Palma (outward 22/06/2020 FR9997 and return 29/06/20202 FR 9998) on 16/05/2020. On the option of getting a refund or a voucher, I opted for the full refund as I ...
3
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1answer
2k views

What is the reason this flight is not available? CMB to ZRH direct

I'm using flightconnections to build a route and I can see that there is a CMB (Colombo, Sri Lanka) to ZRH (Zürich, Switzerland) direct flight in February. However, when I search for actual tickets, ...
6
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1answer
349 views

How can budget OTAs offer prices that are 25% of what the airline charges?

Example https://www.momondo.de/flight-search/BOS-MAD/2021-06-26/2021-07-02/business?sort=bestflight_a Boston <-> Madrid, business, Jun 26 to Jul 2. On Momondo.de this yields a few budget OTAs (...
4
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2answers
116 views

Rules regarding the changing my return flight date on Belavia (Frankfurt -> Minsk -> Frankfurt)

I want to change the date of my flight back to Frankfurt from Minsk on Belavia. On their website it says: Changes in the date, flight number and route before departure: Allowed for 30 EUR. ...
4
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1answer
185 views

How can I object to the changes made to my flights?

I bought tickets on Kayak for a flight from Portland to Johannesburg leaving on the 25th of this month. I went to check on my flight a few days later and found out that part of my trip had been ...
0
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2answers
159 views

If I miss the outbound in round trip booking, do I use the inbound ticket?

I want to book a one-way flight from QatarAirways from Tehran(IKA) to Montreal(YUL) and the price is 1100$ for one-way trip but the price of a round-trip from YUL to IKA (YUL to IKA as outbound ~450$ ...
1
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1answer
77 views

Request refund from booking website or airline?

I booked a flight through Travelocity, and the flight was changed by more than 24 hours. Should I request a refund from Travelocity, or from American Airlines? I'm a US citizen flying from China.
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3answers
296 views

When do flight cancellations start to affect previously confirmed reservations?

Before COVID, I booked some flights on Turkish Airlines (TK). Due to COVID, the trip is off the cards, so I'd like to get a full refund. However, under TK's policies, while I'm entitled to change ...
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0answers
54 views

Seat change on Easy Jet

I have changed my flight with Easy Jet to May 2021. I paid to be seated on my original flight Nov 2020, but have been charged again for the same seats on my new flight. Is this correct?
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1answer
85 views

Flight rebooking free (up to fare differential)

Lufthansa's website currently says "All our fares are rebookable free of charge - Fare differentials might apply". See also this summary I was looking to book a flight flying out in January ...
2
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0answers
80 views

Is there a time limit on current easyJet's rebooking fees (0€)? [closed]

EasyJet is not currently charging for rebooking fees due to the uncertainty with COVID-19. You still need to pay the fare difference. This is in the case where the traveller who has a valid ticket ...
0
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2answers
122 views

What types of visa status in the UK render one liable for VAT?

And what types of statuses are exempt from it? I had a consultation with an immigration lawyer and asked about VAT in their rates and they said that since I'd never been in the UK on anything other ...
24
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4answers
6k views

What’s the point of flight ticket cancellation charges?

Many airlines sell tickets with fare rules that include a “cancellation penalty” if the ticket were to be cancelled prior to departure. It seems to me that this mostly applies to the economy class ...
0
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1answer
110 views

What has happened for my hold on flight tickets beyond 1 year in Qatar Airways?

I had reserved two tickets on 2 Sep 2018 for the US from Qatar Airways. Since my visa had not been issued for Travel Ban, I requested them to hold the tickets. Currently, I want to change these two ...
3
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0answers
159 views

Is there anything I could do to get Kiwi.com to give me a new route to not have to wait 13 hours?

My parents are abroad and they got an email that on their return flight they will have to wait for 13h 25m layover. The ticket says "13h 25m layover protected by the Kiwi.com Guarantee" Does ...
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0answers
43 views

Covid flight refunds from reseller very slow

I had books a set of flights that were due to occur in early April. When everyone started locking down the borders etc we cancelled them. Most were through an airline directly, and were converted to ...
2
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1answer
151 views

Which name provided during booking a flight is the one that counts?

I wanted to check prices on a flight from Ryanair and because they wanted a name up front I entered "Test Me". After going through all the extra options that Ryanair provides and clicking ...
3
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0answers
94 views

British Airways dragging their heels after written promise of a refund (2016) - can I complain/escalate? [closed]

TL;DR I booked flights mid-2016 (with British Airways via Tripsta) I became pregnant I was advised by doctors not to travel (see Zika virus) I cancelled booking (note: flight wasn't cancelled) I ...
4
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2answers
651 views

Fix Super Sparpreis ticket identity

I am French and ordered a "Super Sparpreis" ticket online for my child, this is a special child price since he is less than 14 years old. The ticket price is around 45 Euros. This is the ...
5
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2answers
1k views

Need to find a reservation with Delta airlines, scheduled for June 18-June 30

Reservation was made through airline reservations. Charge went through my bank account. The reservation co. sent me an email with a confirmation no., which Delta says is incorrect. Contact air ...
6
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1answer
1k views

Repatriation Flight - Buying flight through a tour company and getting the reservation code of airline

Usually I get my plane tickets directly from airlines. Now for the first time I had to purchase two tickets through a touring company for a repatriation flight. All they have sent me after the ...
2
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1answer
2k views

Who is the “lead booker” of an Easyjet flight?

I'm trying to claim an Easyjet refund for cancelled flights due to COVID-19. The form asks for the "lead booker's name". I have two bookings with 6 persons on each flight, all booked through my e-mail ...
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0answers
85 views

Booking.com cancellation policy

I booked and paid via credit card for a night's stay in Portugal in June. My credit card was charged the full amount in November. Due to covid19, I cannot fly so I checked my hotel confirmation which ...
4
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3answers
205 views

Booking repeat round trip every weekend

I need to travel round trip every weekend (out Friday night and return Sunday night) to the same destination for many weeks in a row. I will try to concentrate as much on one airline so as to ...
7
votes
4answers
855 views

General question about visas for connecting flights booked via travel agency

Generally speaking, does one have to do one's own research on transit visas, or is the travel agency or airline obligated to warn the customer/only sell you flights that you are able to take? For ...
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0answers
61 views

Extra MR with my first name [duplicate]

I have one query related to name displayed on Air India website. There is extra "MR" with my first name on website and "Title" field is empty. Can you please suggest on this and whether it is fine? ...
3
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0answers
95 views

Hotels.com booking with debit card

I have booked an apartment in Benidorm from Monday 25 to June 3rd of this year and I booked this with a debit card, but since booking I had to get a replacement card and was wondering if I try and ...
1
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1answer
185 views

Why do some airlines and air travel agencies send confirmation emails even if the flight has been cancelled?

During these weeks many flights had been cancelled because of the COVID-19. Why do some airlines and air travel agencies send confirmation emails even if the flight has been cancelled? Examples: ...
2
votes
1answer
108 views

Can a booking agency (rightfully) deduct a fee for refunding cancelled flights?

A person had their flights cancelled and was told by the airline to seek a refund from the booking agency (RCG). RCG said they'll charge an admin fee of SEK 399 (whereas the booking cost SEK 640) Is ...
2
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1answer
405 views

Ryanair wants us to change our booking but we want a full refund. Should we wait until they cancel the flight? [closed]

In early February we booked flights from Frankfurt Intl to Porto with Ryanair (2 adults, 1 infant). The inbound flight is supposed to take place on April 13th and the outbound flight on May 1st. In ...
1
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1answer
3k views

Booking.com cancellation fees during COVID-19 outbreak? [duplicate]

I booked an apartment in Barcelona for the 19th March, but obviously I’ll be unable to attend due to the coronavirus. I have paid for the apartment up front, in full. I messaged the apartment ...
31
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2answers
18k views

Am I entitled to a refund on a non-refundable booking that has been cancelled by the hotel

I made a non-refundable hotel room booking through hotels.com. The hotel has contacted me to inform me that they will not be open for business during my stay because of the Coronavirus. I know I made ...
0
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0answers
50 views

United Airlines waivers and ticket value expiration

United recently waived change fees for departures during March and April. However, it looks like the value of tickets is only good for a year since initial purchase, so if I bought my tickets back in ...
4
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3answers
569 views

Citilink airline ticket cancellation and refund

Last month I booked a flights with Citilink from Melbourne to Bali return for May. Last week i received a whatsapp message from Citilink saying the flights were cancelled until December. The whatsapp ...
1
vote
1answer
119 views

Is it possible to buy a standby ticket weeks in advance and not choose your destination?

I would like to verify if the following is possible: Person's parent's were airline employees for a long time, and has discount rates They purchase a ticket several weeks in advance of the date of ...
1
vote
1answer
183 views

How to make complex multi-leg flight reservations?

I want to travel to USA to get my grandchildren Take them to Ireland. Then my daughter is coming home and all 3 will travel back home together. How do I book the tickets and does the children’s names ...
5
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0answers
212 views

What methods can I employ to find deals to destinations with reduced demand, if any deals even exist, when events that decrease flight demand happen?

The CDC rates its travel notices in 3 broad categories: Warning - Level 3, Avoid Nonessential Travel Alert - Level 2, Practice Enhanced Precautions Watch - Level 1, Practice Usual ...
2
votes
1answer
149 views

Can I still use my return ticket after failing to board my first outbound ticket?

I purchased Alitalia Round trip tickets. Unfortunately, I wont be able to make the first flight out due to a conflict in schedule. But I will be able to make the return flight of the said roundtrip ...
2
votes
2answers
152 views

Can I cancel my outbound round-trip flight for one passenger?

Right now two people, (1) and (2) have a booked round-trip itinerary from A → B → A. I am hoping to add a stop to person (1)'s travels, and not to person (2)'s. (1) would travel from A → X → B → A ...
3
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3answers
135 views

Booking lodging along the west coast of USA

My girlfriend and I are planning to travel down the west coast of USA for a few weeks in the spring (late April to May). We've heard in Europe you almost have to book lodging ahead of time otherwise ...
28
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10answers
6k views

Is there any advantage of using a travel agent in this day and age? [duplicate]

Now that you can get great offers and deals on hotels or flight/train tickets on multiple websites and apps, is there any added advantage of going through a travel agent. Do they have any cheaper ...
2
votes
2answers
96 views

Can you change cabin with Tallink Silja before departure?

Can I upgrade or downgrade my cabin with Tallink Silja before departure? Say I booked a cabin for two and now two more friends want to join, can I change to a premium cabin for four? Or will the other ...
1
vote
1answer
66 views

Can you add passengers to an existing Tallink Silja booking?

If I've made a booking for one person with a cabin for four, is it then possible to add 3 more people to that booking afterwards? How do I do that if it's possible?
2
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0answers
169 views

What does the terminolgy 'open bar' mean when selecting board type upon booking hotel room?

I would like to know what the terminology 'open bar' means when on the booking breakdown page/ selecting room type. For more context it is under the column 'board basis' and next to the words 'bed and ...
2
votes
0answers
138 views

Booking from different initiating station to get cornfirm tickets

I was booking ticket from Viramgam Junction to Madgaon as cornfirm tickets are available, however I will board from Khed which is more than 500 km from Viramgam. Will there be any problem even if I ...
1
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0answers
90 views

Air Korea rebooking options after Wuhan coronavirus outbreak

I have a trip planned for Singapore that is currently booked with China Eastern (JFK-PVG-SIN) for early March and hsa a very high chance of ultimately being cancelled given present conditions of ...
3
votes
3answers
1k views

Air travel UK to USA with a hyphen in my surname - will it be a problem?

I'm flying from the UK to the USA for a holiday in a few months with Virgin. My surname has a hyphen in it, but it seems that Virgin's computers cannot handle this, so they have removed it and my ...
2
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0answers
210 views

Can you add an extra passenger to your booking at the ferry terminal when traveling by car between Dover and Calais?

In a related question we've discussed the practicalities of hitchhiking on a car headed towards the ferry between France and UK, where @DJClayworth wrote: A quick check on the most basic ferry of all,...

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