Questions tagged [bookings]

The processes of making, modifying, checking, cancelling, and disputing reservations for accommodation, tickets, etc in advance.

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14
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4answers
4k views

Connecting flights - How does ticket and boarding work?

So I have a multi leg journey: Colombo to Dubai, Dubai to Brazil, Brazil to Panama, Panama to Nassau. I will book the single ticket on Emirates website. On the day of flying, do I go to the Colombo ...
3
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1answer
162 views

Booking from different initiating station to get cornfirm tickets

I was booking ticket from Viramgam Junction to Madgaon as cornfirm tickets are available, however I will board from Khed which is more than 500 km from Viramgam. Will there be any problem even if I ...
7
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3answers
2k views

Booking flight tickets for someone in another country? First time flying

I need to book 2 separate tickets for Emirates, Turkish, and Copa airlines for my fiance and her father. I have never bought plane tickets before and they have never flown before. Is it better for me ...
5
votes
1answer
680 views

Unable to book performance in May at Paris Opera?

I registered for an account on the website of Paris Opera and tried to book Tosca for May 10 https://www.operadeparis.fr/en/season-20-21/opera/tosca . However, after I clicked on “Book”, the webpage ...
2
votes
1answer
211 views

Flight cancelled by Ryanair 16 May 2020. Refund requested

Ryanair cancelled my return flight to Palma (outward 22/06/2020 FR9997 and return 29/06/20202 FR 9998) on 16/05/2020. On the option of getting a refund or a voucher, I opted for the full refund as I ...
4
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2answers
116 views

Rules regarding the changing my return flight date on Belavia (Frankfurt -> Minsk -> Frankfurt)

I want to change the date of my flight back to Frankfurt from Minsk on Belavia. On their website it says: Changes in the date, flight number and route before departure: Allowed for 30 EUR. ...
3
votes
1answer
2k views

What is the reason this flight is not available? CMB to ZRH direct

I'm using flightconnections to build a route and I can see that there is a CMB (Colombo, Sri Lanka) to ZRH (Zürich, Switzerland) direct flight in February. However, when I search for actual tickets, ...
6
votes
1answer
350 views

How can budget OTAs offer prices that are 25% of what the airline charges?

Example https://www.momondo.de/flight-search/BOS-MAD/2021-06-26/2021-07-02/business?sort=bestflight_a Boston <-> Madrid, business, Jun 26 to Jul 2. On Momondo.de this yields a few budget OTAs (...
11
votes
1answer
6k views

What does '48 hours before departure' mean?

I was advised that I have to confirm my flight 48 hours before departure. What does that mean exactly? '48 hours before the departure' is just a "point" of time, not a period. I don't think it means I ...
4
votes
1answer
185 views

How can I object to the changes made to my flights?

I bought tickets on Kayak for a flight from Portland to Johannesburg leaving on the 25th of this month. I went to check on my flight a few days later and found out that part of my trip had been ...
24
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4answers
6k views

What’s the point of flight ticket cancellation charges?

Many airlines sell tickets with fare rules that include a “cancellation penalty” if the ticket were to be cancelled prior to departure. It seems to me that this mostly applies to the economy class ...
1
vote
1answer
225 views

How can I pre-book a taxi in Schiphol Airport?

Next week: If I choose to take a Taxi from Amsterdam to Centraal Station (destination = Rennaisance Hotel): a decision must be made which service is to be used. I understand that it is possible to ...
0
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2answers
162 views

If I miss the outbound in round trip booking, do I use the inbound ticket?

I want to book a one-way flight from QatarAirways from Tehran(IKA) to Montreal(YUL) and the price is 1100$ for one-way trip but the price of a round-trip from YUL to IKA (YUL to IKA as outbound ~450$ ...
1
vote
1answer
77 views

Request refund from booking website or airline?

I booked a flight through Travelocity, and the flight was changed by more than 24 hours. Should I request a refund from Travelocity, or from American Airlines? I'm a US citizen flying from China.
3
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3answers
297 views

When do flight cancellations start to affect previously confirmed reservations?

Before COVID, I booked some flights on Turkish Airlines (TK). Due to COVID, the trip is off the cards, so I'd like to get a full refund. However, under TK's policies, while I'm entitled to change ...
24
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3answers
17k views

Pricing and booking mixed-class fares, with economy & premium economy combined?

So I find myself flying mixed-class fares pretty often these days, with the long legs in Premium Economy and the short hauls in plain old Economy. Some sample trips flown or planned: SYD-AKL-SFO (NZ)...
1
vote
1answer
85 views

Flight rebooking free (up to fare differential)

Lufthansa's website currently says "All our fares are rebookable free of charge - Fare differentials might apply". See also this summary I was looking to book a flight flying out in January ...
1
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0answers
54 views

Seat change on Easy Jet

I have changed my flight with Easy Jet to May 2021. I paid to be seated on my original flight Nov 2020, but have been charged again for the same seats on my new flight. Is this correct?
2
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0answers
80 views

Is there a time limit on current easyJet's rebooking fees (0€)? [closed]

EasyJet is not currently charging for rebooking fees due to the uncertainty with COVID-19. You still need to pay the fare difference. This is in the case where the traveller who has a valid ticket ...
0
votes
2answers
122 views

What types of visa status in the UK render one liable for VAT?

And what types of statuses are exempt from it? I had a consultation with an immigration lawyer and asked about VAT in their rates and they said that since I'd never been in the UK on anything other ...
0
votes
1answer
110 views

What has happened for my hold on flight tickets beyond 1 year in Qatar Airways?

I had reserved two tickets on 2 Sep 2018 for the US from Qatar Airways. Since my visa had not been issued for Travel Ban, I requested them to hold the tickets. Currently, I want to change these two ...
3
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0answers
159 views

Is there anything I could do to get Kiwi.com to give me a new route to not have to wait 13 hours?

My parents are abroad and they got an email that on their return flight they will have to wait for 13h 25m layover. The ticket says "13h 25m layover protected by the Kiwi.com Guarantee" Does ...
2
votes
1answer
272 views

Iraqiairways.com.iq website is safe or not?

Anyone bought ticket from iraqiairways.com.iq site for Iraq, is it safe ?, and when you pay by credit card , can you print the issued ticket immediadetely after the purchase?
0
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0answers
43 views

Covid flight refunds from reseller very slow

I had books a set of flights that were due to occur in early April. When everyone started locking down the borders etc we cancelled them. Most were through an airline directly, and were converted to ...
7
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1answer
2k views

Changing EasyJet reservation: what happens to my Extra Legroom surcharge?

On EasyJet, to bring a personal item on board in addition to a cabin bag, I had to select an Up Front or Extra Legroom seat (with a surcharge). If I change my reservation to another flight, will I ...
2
votes
1answer
151 views

Which name provided during booking a flight is the one that counts?

I wanted to check prices on a flight from Ryanair and because they wanted a name up front I entered "Test Me". After going through all the extra options that Ryanair provides and clicking ...
21
votes
11answers
17k views

Booked a room 5 months ago, now hotel lowers the price, what can I do?

About 5 months ago, I booked a room in a hotel for my honeymoon (via the hotel website). During the booking process, I was notified that there were only 3 rooms left and that the price provided was ...
3
votes
0answers
94 views

British Airways dragging their heels after written promise of a refund (2016) - can I complain/escalate? [closed]

TL;DR I booked flights mid-2016 (with British Airways via Tripsta) I became pregnant I was advised by doctors not to travel (see Zika virus) I cancelled booking (note: flight wasn't cancelled) I ...
13
votes
3answers
5k views

How to manage Hahn Air bookings?

Expedia sold me a Hahn Air flight operated by VietJet. They gave a ticket number and a confirmation code, as is done with other airlines. I would like to manage by booking and select seats, plus ...
2
votes
3answers
15k views

How to buy a roundtrip ticket with open return date? (To Israel)

I will travel to Israel from Lisbon in August and I will spent around 1 year there. I will do voluntary work there and the organization that I will serve for told me that a round trip ticket is ...
4
votes
2answers
651 views

Fix Super Sparpreis ticket identity

I am French and ordered a "Super Sparpreis" ticket online for my child, this is a special child price since he is less than 14 years old. The ticket price is around 45 Euros. This is the ...
5
votes
2answers
1k views

Need to find a reservation with Delta airlines, scheduled for June 18-June 30

Reservation was made through airline reservations. Charge went through my bank account. The reservation co. sent me an email with a confirmation no., which Delta says is incorrect. Contact air ...
3
votes
1answer
222 views

Can I use a Forex card on booking.com?

I have a MasterCard based Forex multi-currency card issued in India. Can I use this forex card for payment in Euros via booking.com online? Can I use the forex card the same way we use the credit ...
4
votes
3answers
570 views

Citilink airline ticket cancellation and refund

Last month I booked a flights with Citilink from Melbourne to Bali return for May. Last week i received a whatsapp message from Citilink saying the flights were cancelled until December. The whatsapp ...
6
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1answer
1k views

Repatriation Flight - Buying flight through a tour company and getting the reservation code of airline

Usually I get my plane tickets directly from airlines. Now for the first time I had to purchase two tickets through a touring company for a repatriation flight. All they have sent me after the ...
2
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1answer
2k views

Who is the “lead booker” of an Easyjet flight?

I'm trying to claim an Easyjet refund for cancelled flights due to COVID-19. The form asks for the "lead booker's name". I have two bookings with 6 persons on each flight, all booked through my e-mail ...
16
votes
1answer
1k views

Can I take trains in Finland even if it shows sold out?

I'll travel in Finland using my Interrail card but when I check the trains schedule I find all sold out! What should I do? Can I go and take the train anyway?
0
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0answers
85 views

Booking.com cancellation policy

I booked and paid via credit card for a night's stay in Portugal in June. My credit card was charged the full amount in November. Due to covid19, I cannot fly so I checked my hotel confirmation which ...
4
votes
3answers
205 views

Booking repeat round trip every weekend

I need to travel round trip every weekend (out Friday night and return Sunday night) to the same destination for many weeks in a row. I will try to concentrate as much on one airline so as to ...
5
votes
2answers
2k views

If the airline provides a boarding pass, do they have a passport number?

I booked a holiday for two with a budget travel agency. They needed the names and passport details of the people going. I gave them my girlfriend's name, but she was in the process of getting a new ...
7
votes
4answers
855 views

General question about visas for connecting flights booked via travel agency

Generally speaking, does one have to do one's own research on transit visas, or is the travel agency or airline obligated to warn the customer/only sell you flights that you are able to take? For ...
7
votes
1answer
28k views

Hotel booking for someone else with my credit card

I've used booking.com several times and am comfortable with the site. I currently face a new situation with a booking, on which I'd like advice. I've made a booking through booking.com for a 1 night ...
20
votes
4answers
4k views

How do I buy a double ticket for myself?

I want to travel conveniently from Darwin to Sydney. For an empty seat next to me, I am happy to purchase another ticket. Do airlines allow a passenger manifest with two similar names? Am unable to ...
1
vote
0answers
61 views

Extra MR with my first name [duplicate]

I have one query related to name displayed on Air India website. There is extra "MR" with my first name on website and "Title" field is empty. Can you please suggest on this and whether it is fine? ...
31
votes
2answers
18k views

Am I entitled to a refund on a non-refundable booking that has been cancelled by the hotel

I made a non-refundable hotel room booking through hotels.com. The hotel has contacted me to inform me that they will not be open for business during my stay because of the Coronavirus. I know I made ...
3
votes
0answers
95 views

Hotels.com booking with debit card

I have booked an apartment in Benidorm from Monday 25 to June 3rd of this year and I booked this with a debit card, but since booking I had to get a replacement card and was wondering if I try and ...
1
vote
1answer
185 views

Why do some airlines and air travel agencies send confirmation emails even if the flight has been cancelled?

During these weeks many flights had been cancelled because of the COVID-19. Why do some airlines and air travel agencies send confirmation emails even if the flight has been cancelled? Examples: ...
2
votes
1answer
108 views

Can a booking agency (rightfully) deduct a fee for refunding cancelled flights?

A person had their flights cancelled and was told by the airline to seek a refund from the booking agency (RCG). RCG said they'll charge an admin fee of SEK 399 (whereas the booking cost SEK 640) Is ...
2
votes
2answers
996 views

Married name on easyjet booking

I'd like to ask a question that is related to these two posts: (post 1 on "maiden name on easyjet booking") and (post 2 on "two given names and one surname"). I am aware that it is possibly a ...
1
vote
1answer
3k views

Booking.com cancellation fees during COVID-19 outbreak? [duplicate]

I booked an apartment in Barcelona for the 19th March, but obviously I’ll be unable to attend due to the coronavirus. I have paid for the apartment up front, in full. I messaged the apartment ...

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