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Questions tagged [bookings]

The processes of making, modifying, checking, cancelling, and disputing reservations for accommodation, tickets, etc in advance.

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Do domestic ferry companies in Japan sell "standby" tickets when passengers cancel very late or don't show up for their reservations?

I'm in Hokkaido, Japan and it's Golden Week so many things are booked out, including longer distance ferries. Japanese ferry websites have always been quite bad. No English version, text as images in ...
hippietrail's user avatar
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4 votes
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308 views

Booked/paid for room, not available upon arrival

TL;DR: Booked and paid for a room, room was not available, the hotel clerk said there was a room but that he chose not to give it to us, we ended up sleeping in the car. What is the best course of ...
Melanie Shebel's user avatar
4 votes
0 answers
106 views

Trying to change return ticket date on group flight but travel agency is being difficult and airline reroutes to agency

I'm a member in a student chorus that's going on tour to Hungary. Our director/the university booked and arranged the tour through a travel agency. I wasn't sure I'd get to join but about a month ago ...
carmachameleon's user avatar
4 votes
0 answers
93 views

China Southern airline canceled their Flights and not didn't refund any money

I bought China Sothern airline from Lahore Pk to SFO US and traveled on this flight, later I needed to changed dates for return and I paid the extra $500 for the date change. The problem is that China ...
Ahmed's user avatar
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3 votes
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Does AF0838 from ZNZ to CDG require deplaning and security at NBO?

I have booked AF0838 from ZNZ (Zanzibar)to CDG (Paris - Charles de Gaule) and then upon getting my itinerary, it was broken into ZNZ-NBO (Nairobi - Jomo Kenyatta) NBO-CDG with the same flight number ...
dragonspeed's user avatar
3 votes
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160 views

Is it possible to book a ferry from Fukuoka or Shimonoseki to Busan online in early 2023?

For over a decade I've entered Japan on one way tickets and no airline has asked for my proof of return/onward flights, so I stopped obtaining them long ago. However a few days ago I arrived at BKK ...
hippietrail's user avatar
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3 votes
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Hotels.com booking with debit card

I have booked an apartment in Benidorm from Monday 25 to June 3rd of this year and I booked this with a debit card, but since booking I had to get a replacement card and was wondering if I try and ...
Paul Peter Healy's user avatar
3 votes
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1k views

Cheaper Sun Country flights at the airport?

Other US ULCC airlines Spirit, Frontier, and Allegiant all charge fees for using their websites and call centers. These fees are waived when purchasing at the airport so they can claim it's an ...
Carl's user avatar
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2 votes
0 answers
1k views

How to book Busan/Korea to Osaka/Japan ferry

There is a ferry operator Panstar that runs a ferry from Busan to Osaka. The JP site of the company offers the online booking but it looks the company does not offer a online booking from Busan to ...
mon's user avatar
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2 votes
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61 views

Suitcase check-in online

We booked United ticket from Detroit to Newark. We couldn’t book suitcase transport online. How can I book transportation for a bag larger than cabin size?
Veronika Erpf's user avatar
2 votes
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51 views

How many times can I change a ticket from Copa Airlines?

I have a ticket from Copa Airlines that allows for free changes (it is called an "Economy Full" ticket). However, I need to change the date of my flight. Are there limits to the number of ...
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2 votes
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112 views

Can a Italo "booking contact" be counted as any other category than Adult?

I have booked a Italo Più train between Milano Centrale and Bologna. I am counted as a Young regarding their age guidelines. However, I am the person booking the ticket and traveling with an Adult. ...
Nicolas Formichella's user avatar
2 votes
0 answers
241 views

What does the terminolgy 'open bar' mean when selecting board type upon booking hotel room?

I would like to know what the terminology 'open bar' means when on the booking breakdown page/ selecting room type. For more context it is under the column 'board basis' and next to the words 'bed and ...
Sarah's user avatar
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2 votes
0 answers
277 views

Is an OSI sufficient for a travel doc-related OK TO BOARD message, or should I ask for an SSR CKIN?

Just had an airline insert a message in a couple of bookings with them, for check-in staff at the departure airports, that I'm "docs OK" and can be boarded (it's a case not clearly addressed in ...
Crazydre's user avatar
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1 vote
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124 views

Does anyone know how to get Expedia's customer service to work with me?

Good morning, Yesterday I went through Expedia to purchase international airfare. I had been watching flight prices on Google Flights for a few months and was waiting for the roughly six month out ...
Joe's user avatar
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1 vote
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2k views

Will I be allowed to board if my surname on my passport doesn't match with the ticket?

I have two first names (for eg: Jas Singh ) and no surname in my passport. In my ticket from Delhi to Vancouver, the last name is Singh and first name is Jas. Will I be allowed to board the flight due ...
Drake's user avatar
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1 vote
0 answers
137 views

Flight + hotel flexible dates search?

Here on Travel.SE we have a well-developed question about how to search flights with flexible dates and destinations How can I do a "broad" search for flights? We also have some pieces how ...
Suncatcher's user avatar
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1 vote
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British airways refund

I booked a flight from MAA to LHR direct flight for travel in January. BA kept cancelling the flight and finally I changed the booking to a connection flight (MAA -> BOM -> LHR) for the 28th of ...
dunnyaccount's user avatar
1 vote
0 answers
80 views

Seat change on Easy Jet

I have changed my flight with Easy Jet to May 2021. I paid to be seated on my original flight Nov 2020, but have been charged again for the same seats on my new flight. Is this correct?
GLYN  PARKIN's user avatar
1 vote
0 answers
96 views

Booking.com cancellation policy

I booked and paid via credit card for a night's stay in Portugal in June. My credit card was charged the full amount in November. Due to covid19, I cannot fly so I checked my hotel confirmation which ...
peter's user avatar
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1 vote
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Seville to Cadiz by train in May - should we buy tickets in advance?

We (2 people) will be taking a train from Seville to Cadiz in May. It will be a Tuesday at about 10.00am. Would there be any need to buy tickets in advance or will we be okay to buy tickets when we ...
camden_kid's user avatar
1 vote
0 answers
147 views

Failure to book reported by OTA, but a refusal to refund. What to do?

I have flown from Berlin TXL to Paris ORY with Aigle Azur, flight number ZI608 (09:55 --- 11:55) on the 30th of April 2019. There is a circumstance regarding ticket sale which has had me, so far ...
Igor Sowinski's user avatar
1 vote
0 answers
100 views

Upgraded at counter - not receiving Krisflyer miles?

I upgraded one of my legs on a flight from economy class to business class at the counter for Singapore Airlines (and paid ~$1200 USD for that). I'm trying to go back to claim missing miles, but they ...
sad_upgrader's user avatar
1 vote
1 answer
743 views

Can a AirCanada travel voucher be used on a partner airline? Example United Airlines

Air Canada flight to Dominican Republic from Newark airport was cancel and was offered a Travel voucher. Checking possible later date to rebook flights no direct flights or a days travel example ...
Phil S 's user avatar
0 votes
0 answers
302 views

Glacier Express Website Booking Issues

I want to take the Glacier Express from Zermatt and disembark at St. Moritz. We are a couple, and both of us hold the Swiss Travel Flexi pass, so we only need to reserve our seats by paying the seat ...
Quasar's user avatar
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0 answers
1k views

Lufthansa 48h guarantee fare

I have a problem with Lufthansa. I have booked a flight with them using the 48h Fare guarantee. The price of my trip was 889 eur total. Then, as I was still discussing with my wife the trip I have ...
Domenico's user avatar
-1 votes
1 answer
200 views

Asian airline with free 24-hour refunds?

I could buy a ticket from Asia to the US and get a full refund within 24 hours, but does anyone know of any Asian airline with shorter regional flights or a booking website that would allow me to use ...
aw3322's user avatar
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