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Questions tagged [american-airlines]

Major American international airline based in Fort Worth Texas. Member of Oneworld.

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Bought fare with a checked bag included, ticket issued without bags. What to do?

I bought tickets on an AA flight (PHL-MCO) with Iberia points. The booking confirmation email specifies: Booking confirmed. You will receive your tickets in a separate e-mail. and later in that ...
thehole's user avatar
  • 123
2 votes
1 answer
311 views

2 passports different name one matches green card one needed for entry

I’ve read through threads & haven’t found my exact situation. I’m a green card holder in US. My Ecuadorian passport name matches my green card (First, Father’s Last, Mother’s Last). I’m traveling ...
YoudreamIfly's user avatar
1 vote
1 answer
147 views

American Airlines agents could not rebook in Etihad flight

I had a confirmed economy ticket from Houston to Abu Dhabi with Etihad, and the first part of the trip from Houston to Chicago was operated by American Airlines. My flight from Houston was scheduled ...
erase.ego's user avatar
-1 votes
1 answer
142 views

American: Can credit be converted to frequent flier miles? [closed]

With American Airlines, can credit be converted to frequent flier miles?
Geremia's user avatar
  • 253
4 votes
4 answers
3k views

How much does one American Airline frequent flier mile equal in US$?

How much does one American Airline frequent flier mile equal in 🇺🇸 dollars ($)?
Geremia's user avatar
  • 253
0 votes
1 answer
269 views

How can I check in an extra bag on an Etihad flight operated by American Airlines?

I am flying from Houston to Abu Dhabi in Economy. Flight is sold by Etihad but has an American Airlines leg from Houston to Chicago. Baggage Allowance is just 1 bag. Etihad website has an option to ...
erase.ego's user avatar
0 votes
2 answers
320 views

Why would an airline stop awarding frequent flyer miles and loyalty points to passengers who don’t book tickets directly with them?

I read this blogpost titled American Airlines Will Stop Awarding Frequent Flyer Miles and Loyalty Points to Passengers Who Don’t Book Direct. It makes me wonder: why would an airline stop awarding ...
Franck Dernoncourt's user avatar
2 votes
0 answers
67 views

How do I use credit from a cancelled trip on American Airlines?

I booked a "flexible" trip via AA and then cancelled it, they sent me an email with a ticket number for the credit for that trip. I'm trying to book a new trip now and there is no field to ...
papirtiger's user avatar
8 votes
1 answer
2k views

Last name too long

I’m traveling with American Airlines from the USA to Brazil and I’m filling out the passenger information part and they ask to fill out the passport information and I have three last names and they ...
Bia's user avatar
  • 89
0 votes
1 answer
409 views

How fast is the internet on board American Airlines flights?

I'm taking a flight on AA soon and will need internet for some last-minute work. How fast should I expect it to be?
JonathanReez's user avatar
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18 votes
3 answers
5k views

Airline forcibly changed return flight destination city over a month in advance. Are we eligible for compensation?

Almost a month ago my wife and I booked a week long trip to Mexico in early November through a travel website. This included air fare and the hotel. We went with the lower priced, non-refundable ...
Logarr's user avatar
  • 297
2 votes
1 answer
268 views

Flying with Service Dog to Canada

I’m looking to plan a trip to Banff National Park with my service dog but I was concerned with some of the things I read about import laws regarding service animals that they need to be trained from ...
Jeff Luczak's user avatar
0 votes
0 answers
195 views

why didn't i get frequent flier miles on American Airlines with my Alaskan Airlines flight?

Both Alaskian Airlines and American Airlines are part of the Oneworld alliance so I'd expect the frequent flier miles to be linked but they're not. I found my ticket number on my credit card statement ...
neubert's user avatar
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3 votes
3 answers
6k views

Why do I need to enter my US Permanent Resident card when flying from US to Mexico with AA?

I am using online check-in for a one-way flight from the United States to Mexico with American Airlines. I am not a US Citizen, but I am a US resident. During online check-in, it asks "Country of ...
mark's user avatar
  • 131
7 votes
1 answer
8k views

American Airlines size 26 will I fit in the seat?

I am 5’7 and 370 pounds with wide hips. I flew Alaska airlines back in 2017 and I barely fit, but I’m seeing mixed reviews for American Airlines economy seats. Should I just purchase a second seat? ...
user130503's user avatar
1 vote
2 answers
588 views

Missed connection & long delay on an Iberia/American flight from US to Spain. Am I entitled to compensation?

Today I was scheduled to fly MSP->CLT->MAD. The flights were operated by American, but I booked with Iberia, and the flight number I received for the transatlantic portion was an Iberia flight ...
Joe's user avatar
  • 443
2 votes
0 answers
1k views

American Airlines 24-hour refund: how do I know if a ticket has "Sale-imposed nonrefundable taxes" or "Taxes we must pay whether or not you travel"?

I read on the American Airlines 24-hour refund policy (mirror) that "sale-imposed nonrefundable taxes" and "taxes we must pay whether or not you travel" are not refunded (see quote ...
Franck Dernoncourt's user avatar
8 votes
1 answer
1k views

How can I make American airlines honor their travel voucher?

February 2020 I bought tickets to Barcelona from New York City which I cancelled due to the pandemic. Like everyone else I got a travel voucher which was supposed to be valid till December 2021. The ...
senior_mle's user avatar
1 vote
1 answer
12k views

American Airlines: The class of service may not be available

I'm looking at a few different business class itineraries on the American Airlines Website and all of them are flagged with a warning The class of service you searched may not be available on one or ...
Hilmar's user avatar
  • 108k
0 votes
0 answers
112 views

I want to upgrade to first class but the middle flight cannot be upgraded

Right now I have a planned trip from Chicago to Colombia with stop in Miami in Main Cabin (American Airlines). I want to upgrade to business/first class but, it adds me one more stop in Atlanta. The ...
roadev's user avatar
  • 101
3 votes
1 answer
460 views

Different airlines, same destination, same day—can I check in at both?

OK so I booked with JetBlue then saw that their historical performance for this flight is horrendous (flightstats.com). I then booked another flight an hour later with American Airlines. I thought, ...
Derek Fulton's user avatar
9 votes
4 answers
4k views

What is the drinking age on American operated airlines to Canada?

I live in Ireland and was hoping to go with my friend to Los Angeles in December of this year and it seems that the American carriers (United Airlines, American Airlines, Delta) are cheaper than ...
Eric Hernandez's user avatar
1 vote
1 answer
22k views

Can I add checked bags after online check-in (American)

I have an international flight with American (booked through BA). Am I able to add additional checked bags after I have completed online check-in when at the airport, as I was unable to do so online ...
user3210251's user avatar
1 vote
1 answer
86 views

Request refund from booking website or airline?

I booked a flight through Travelocity, and the flight was changed by more than 24 hours. Should I request a refund from Travelocity, or from American Airlines? I'm a US citizen flying from China.
user20201103's user avatar
2 votes
2 answers
3k views

Can I use American Airlines miles to buy a British Airways ticket?

If my uncle transfers American Airlines miles to an account I will create on AAadvantage, can I use these miles to buy a ticket from British airways?
user avatar
2 votes
0 answers
106 views

Can I have a bunch of lapel pins on my personal backpack that will be in the seat in front of me or should I take them off? [duplicate]

My backpack has many pins on it to show where all I have traveled. Would American Airlines allow me to carry that with those on or take them all off?
Dexlen Estill's user avatar
3 votes
2 answers
1k views

Do miles progress towards the elite status get reset on American Airlines?

I recently retained my gold status with the American Airlines by earning 32,545 EQM's and spending $3750 EQD's. As I retained my gold status from last year, I thought I would continue further with ...
ShellZero's user avatar
  • 292
3 votes
1 answer
215 views

Can one upgrade to a next class using American award miles on other One world airlines?

I have 67,607 award miles on AA and I am planning to purchase an economy ticket on Qatar Airways for my upcoming travel. Can I use my award miles to buy an upgrade to the Q Suite (Business class) on ...
ShellZero's user avatar
  • 292
4 votes
1 answer
181 views

Does the privilege status with an airline or alliance change if one redeems their miles?

I am a frequent traveler with American Airlines and I have accrued 84,022 miles over the last 4 years. I have 67,607 award miles right now on my AA account and I have been maintaining Gold Elite ...
ShellZero's user avatar
  • 292
2 votes
2 answers
154 views

Through transit of check-in baggages

On my return trip from US to India I will be flying from Oklahoma to Kolkata transiting through Chicago & Abu Dhabi : OKC to ORD domestic flight AA, ORD to AUH & AUH to CCU by Etihad. Will ...
S N Das's user avatar
  • 51
19 votes
1 answer
12k views

Why can't I book this multi-city fare on American Airlines?

I've been trying to purchase this ticket for a week or so (from the AA website), but I kept getting the following message: Choose a different flight or fare. We're sorry but at least one of the ...
user557's user avatar
  • 4,207
2 votes
2 answers
179 views

Retrieving Bags To Clear Customs/Lounge Access Upon Arrival

I will be travelling from NRT -> ORD -> EWR next year. When I land in ORD, will I need to retrieve my bags in order to clear US customs? Also, my flight from NRT to ORD is with JAL in business class, ...
theasianpianist's user avatar
2 votes
0 answers
32 views

Seat selection on Economy MileSAAver [duplicate]

If I use my miles to buy an American Economy MileSAAver tickets, do I get to pick my seats when I book the flight?
Tom Rodriguez's user avatar
2 votes
1 answer
992 views

Baggage policy Etihad or American Airline?

I'm travelling from Lahore to America with my stops being at Abu Dhabi, Rome, Dallas with my final destination being Manhattan, Kansas. I'm flying on Etihad till Rome and will change my airline to ...
Iris's user avatar
  • 21
1 vote
2 answers
908 views

flight time is not clear

I've got a flight back to my own country with American Airlines. And I'm just wondering what the departure time exactly means. It says 12:45 PM but when you say 12:45 PM, it should mean the middle of ...
user99969's user avatar
12 votes
0 answers
255 views

Was American Airlines correct to refuse me boarding through Narita? [closed]

I am a Filipino-Canadian resident of Vancouver, Canada holding both Canadian & Philippine passports. I was travelling from Vancouver to Manila the other day, with a one-way ticket purchased from ...
RobertoHervias's user avatar
0 votes
4 answers
669 views

Lie-flat seats on AA 777-200

My wife took a trip on an American Airlines 777-200 in business class, and the "lie-flat" seat didn't seem to work right; she is only 5' 4" tall and said she could not fit in the seat laying flat ...
Mark Stewart's user avatar
5 votes
2 answers
126 views

Canada to South America with connections in US with multiple airlines, where will I do security/baggage check?

I am a US passport holder (living in Canada) traveling from Canada to Ecuador with connections in the US via multiple airlines. I'm worried that some of my layovers might be a bit too tight. To help ...
Wangana's user avatar
  • 53
3 votes
1 answer
382 views

Forceful change of flight schedule by American Airlines

I bought an international flight via an online travel agent. Recently I received an email from the agent saying that the flight schedule has been changed by the airline. There was a button which I was ...
user557's user avatar
  • 4,207
1 vote
0 answers
112 views

Is there a way to view historical flight loads for American Airlines or other airlines? [duplicate]

I work for an airline and I'm able to view flight loads through a company travel portal. What I'm looking for is historical data for American Airlines on a specific flights that flew last year. Even ...
katethegreat's user avatar
2 votes
2 answers
1k views

How to add checked-in luggage to an AA flight? [duplicate]

I am planning (doing it from France) to fly from PHX to OAK with American Airlines (I am open to any other airlines, that one seems to be the typical one was readily suggested on that route, but I see ...
WoJ's user avatar
  • 2,977
23 votes
5 answers
4k views

How to seat family of seven together on long-haul flight?

My family and I are flying to New Zealand (AKL) from the USA (LAX) in just over a week. We booked 7 seats (in a single booking), but when I check the American Airlines website it says we don't have ...
Midavalo's user avatar
  • 11.6k
6 votes
1 answer
1k views

Where do I purchase a Cuba Tourist Card at the Miami International Airport?

I will be traveling to Cuba next month using the 'Support For the Cuban People' category. After doing some research, I've found I will need to purchase a Tourist Card from either online or at a kiosk ...
TravelLikeBeaker's user avatar
3 votes
2 answers
512 views

Stopping miles from expiring on American Airlines

I have about 35k AAdvantage miles with American Airlines that are about to expire. I understand that if I fly with American this will reset the clock for another 18 months. (Alternately I could ...
Peter M's user avatar
  • 15.7k
30 votes
3 answers
7k views

Bought connection tickets with not much leeway - am I guaranteed to board?

I recently bought a flight from SFO-IAD through LAX on AA's website (not separately - both flights are under the same reservation). The SFO-LAX flight arrives at 20:56, but the LAX-IAD leg departs at ...
osuka_'s user avatar
  • 409
0 votes
1 answer
103 views

Using airline FF program shopping button (Chrome) on hotel websites - Double-dip?

asking if anyone tried this. Talking about Shopping button extensions from FF programs (AAdvantage eShopping, United MileagePlus etc.) They sometimes have hotel websites possible for mileage ...
Eugene's user avatar
  • 23
2 votes
1 answer
325 views

international-international connection in Sydney

I'm currently booked from LAX to SYD on AA73 which arrives at 0815. I need to get to Queenstown ZQN. There's a Qantas flight that departs at 940AM which i could book separately and then have AA check ...
Andrew S's user avatar
1 vote
2 answers
501 views

Missing a flight when transferring from JFK to LGA

Suppose there is an international flight from HEL to JFK with Finnair followed by a domestic flight in the same itinerary from LGA (with American Airlines) 4 hours after the arrival of the Finnair ...
user557's user avatar
  • 4,207
1 vote
0 answers
746 views

Can you change/upgrade seats on an American Airlines flight purchased with a travel voucher? [closed]

I received a $300 voucher from American Airlines. When I tried to use it to book a flight, the option on the payment page to use a gift card/e-voucher simply didn’t appear. At first we thought it ...
TravelBurd's user avatar
1 vote
1 answer
2k views

Why is it taking so long to be ticketed? [closed]

I paid for a ticket on an American Airlines domestic flight with a credit card yesterday afternoon on aa.com (American's official portal) and it is evening now, so it has been more than 24 hours since ...
Lemuel Gulliver's user avatar