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Questions tagged [alitalia]

Former flag carrier of Italy, which ceased operations in 2021. Former member of the SkyTeam alliance.

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Can I still use my return ticket after failing to board my first outbound ticket?

I purchased Alitalia Round trip tickets. Unfortunately, I wont be able to make the first flight out due to a conflict in schedule. But I will be able to make the return flight of the said roundtrip ...
Bbb's user avatar
  • 21
1 vote
1 answer
710 views

How can I reach Alitalia customer service?

Due to this recent situation with the coronavirus I need to cancel my plane ticket which I bought over alitalia website and want to see my refund options. I'm having problems reaching their customer ...
copser's user avatar
  • 233
6 votes
1 answer
3k views

Surname blank on passport - Query about booking airline tickets

I want to book tickets for my parents' travel from India to Germany and back by Turkish Airlines and Alitalia . However, I have the following question : On my father's passport, his full name (AAA ...
AliceInWonderland's user avatar
4 votes
0 answers
158 views

Alitalia changed flight made our travel impossible [closed]

Alitalia changed the second flight of my connection, making it impossible for me to travel between Ajaccio (AJA) and Rome (FCO). The new scheduled flight leaves a day before we even take our first ...
Antoine's user avatar
  • 41
4 votes
1 answer
106 views

Alitalia and baggages

For the first time after years of travelling I will fly with Alitalia. I booked it via Expedia, and now I can't find anywhere any information on baggage in my reservation. Neither on Expedia or ...
Val's user avatar
  • 3,588
1 vote
1 answer
169 views

International Flight with connection in the destination country. At which airport will I have to pass through customs?

I am an Italian citizien that spent the last 6 months abroad in Japan. I will be returning to Italy next week, and I have booked an Alitalia flight that goes from Tokyo(NRT) to Roma(FCO),I will then ...
Sogaki's user avatar
  • 13
7 votes
2 answers
709 views

What legal action can I take to get my refund related with wrong information about transit visa? [duplicate]

Two week's back I was travelling back from India to USA,my flight was via Rome and Paris, so as par rule I was required a transit visa. And I did apply for the transit visa in Kolkata's Italian ...
Anubhav Mukherjee's user avatar
1 vote
1 answer
268 views

Credit card used while booking

I have an Alitalia flight from Munich, Germany to Delhi, India and I booked it using an online agency. I did not use my credit card for the booking and paid using my friend's credit card. Do I still ...
Arpit Bajpai's user avatar
  • 2,192
1 vote
0 answers
23 views

Canada to India via Rome, Italy [duplicate]

I am landing in Canada on my immigrant visa and I will stay here for a couple of days. Then I will board flight to India which has a stop in Rome, Italy. Do I need any kind of visa for the stop in ...
jsmtslch's user avatar
  • 111
33 votes
7 answers
11k views

Alitalia changed my itinerary, leaving me with an impossibly short 45min connection time at FCO

I recently booked a flight from Munich to Delhi via Rome. The layover in Rome was around 2.5 hours when I booked the flight, which is good enough for a change, considering I have to go through ...
Arpit Bajpai's user avatar
  • 2,192
1 vote
1 answer
767 views

Refund amount for cancelled last-leg flight due to a strike: Alitalia

I booked a return ticket from Düsseldorf to Tokyo via Rome with Alitalia last month. Two days before my return trip from Tokyo I got an email saying the Rome-Düsseldorf flight was cancelled without ...
Emmie R.'s user avatar
3 votes
2 answers
712 views

Alitalia hand baggage allowance in practice

So I'm reading the hand baggage allowance for Alitalia here; https://www.alitalia.com/en_gb/fly-alitalia/baggage/hand-baggage.html It says YOU ARE ALLOWED ONE ITEM OF HAND BAGGAGE WEIGHING NO ...
Clumsy cat's user avatar
4 votes
1 answer
5k views

What does 1 piece baggage mean?

I booked my ticket from Alitalia. On the ticket it says 1 piece for baggage. Does this mean I have 1 checked baggage and 1 hand-baggage?
gökberk koçak's user avatar
0 votes
2 answers
431 views

Mid-long stopover need to check-in baggage again? (same company)

I'll be traveling this week from Málaga (Spain) to Tokyo, with Alitalia. There's an 8-hour stopover at Rome Fiumicino. Am I supposed to pick up my bags and check them in again at Fiumicino?
FabioG's user avatar
  • 125
2 votes
0 answers
341 views

Can I take legal action against a booking agency refusing to refund airport taxes? [closed]

My friend went to Tokyo earlier this year, booking through getaflight.co.uk However, due to an emergency, he wasn't able to use the second leg of his return trip - as such he is legally entitled to a ...
Crazydre's user avatar
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2 votes
0 answers
103 views

Will local flights already booked with Alitalia's cancelled because of the bankruptcy ? ROMA - CATANIA? [closed]

Good day!! Do any of you know if the local flights already booked with Alitalia in June 2017 will be cancelled or will be honored? for example, ROMA - CATANIA? will I still be able to get on this ...
Caroline Desrosiers's user avatar
1 vote
1 answer
328 views

Would possible bankruptcy of Alitalia affect my plans? [closed]

Do I have to worry that my holiday won't happen because of the financial problems within Alitalia? It's all over the news that Alitalia faces bankruptcy. If it does, what would happen to my flight to ...
Apotacyll's user avatar
  • 113