Questions tagged [airlines]
Companies which offer air transport services. Prefer a specific tag where available (see `tag info`).
803
questions
6
votes
3
answers
859
views
What to do when booking a flight with an Online Travel Agency (OTA) and the flight is cancelled?
As per this meta discussion, an attempt to make a canonical question about this.
My example:
I had a trip with say random online agency ROA. I've emailed them to rebook. They're happy to help, but ...
- 158k
4
votes
1
answer
213
views
Do I face any penalty if I don't take the last leg of my return flight?
I am traveling to Europe and on the way back I have a long wait in NYC before flying to Philadelphia. It would be more convenient for me to take a train from NYC home to Pennsylvania then wait for ...
- 41
4
votes
0
answers
105
views
Online travel agency does not answer my messages about refunding my cancelled flights
I booked quite a few flights in 2020 that got cancelled because of the travel restrictions of the pandemic. The travel agency (quite a known one on the internet) had two options for the refund:
...
- 2,393
0
votes
0
answers
45
views
How can I find the N number of an old flight? [duplicate]
I want to know a FREE way I can find the N number of a flight. I want to know the N number of UAL 2258 from June 19, 2021.
- 9
0
votes
1
answer
655
views
Qatar Airlines: Modifying Seat Selection
I've booked a ticket on Qatar Airlines. I can see on their website that there should be options for modifying seat selection. However, in "manage booking" page, I don't see any option for ...
- 175
20
votes
2
answers
4k
views
What airlines offer or used to offer birthday cakes?
Inspired by this question: two of the IATA Meal Codes, next to the usual vegetarian, bland, Kosher etc meals, are CAKE Birthday Cake and CLML Celebration Cake Meal.
On which airlines can or could I ...
- 98.8k
4
votes
1
answer
912
views
First leg cancelled - Etihad Airways refuse to rebook
The first leg of my flight from Vienna to Abu Dhabi (for the month December 2021) has been cancelled by Etihad Airways. I called the customer service and they refused to rebook the new flight without ...
- 2,189
1
vote
2
answers
1k
views
Wrong ID information on Wizzair
I have a flight on the 25th of August and it’s my first time flying alone and I’m terrified, with that anxiety I wrote my document information wrong. Instead of writing my ID document number I wrote ...
- 11
3
votes
0
answers
351
views
Is Air India strict with checked in baggage dimensions for international flights?
For economy class passengers it is mentioned that 2 checked in bags are allowed but their combined dimensions must not exceed 107 inches. How strict is Air India with this rule? Can I bring two ...
- 31
-1
votes
1
answer
287
views
I have booked flights tickets for 3 and got one confirmation number, so what should I do to get seats together for no cost?
I am travelling in US (domestic), and have a one conformation number for 3 passengers, so I want all three of us sit together without paying anything.
- 1
-1
votes
2
answers
640
views
When traveling with airplanes internationally, do they scan/check the non-hand baggage which is separated from the people area in the plane?
If I were to book a ticket to travel to somewhere in the USA from Europe right now, and I bring one large traveling bag and one small backpack with me, with the big one containing a baton (thus a ...
2
votes
1
answer
500
views
Can an airline move a flight time up 2 hours with three days notice?
I rode a commuter flight on Boutique Air to BWI to catch a cross country flight to LA. Three days before I was to return, I got a notice that my flight back from BWI to AOO (Altoona-Blair County) was ...
- 29
1
vote
1
answer
783
views
Do airlines transmit flight data with immigration?
I'd like to ask the following question
Obviously, upon travelling, we have to go to the check-in in order to get the boarding card/pass and then we have to clear immigration by going to the entry or ...
- 912
3
votes
1
answer
345
views
Is eating permitted on Southwest Airlines today?
What is the current policy concerning eating on domestic (US) flights on Southwest Airlines? (Obviously, one cannot wear a mask continually while eating.)
Thank you.
- 1,808
10
votes
2
answers
444
views
Do I have any recourse if airline is refusing to return carry-on during long flight delay?
I'm on a flight that is currently delayed 4 hours due to runway conditions at the destination airport. We boarded and were then de-planed. They made us gate-check all our carry on luggage so that (as ...
- 526
19
votes
6
answers
9k
views
Can I bring a single shot of live ammunition onto the plane from US to UK as a souvenir?
I’m on holiday in the US and I’m planning on going to shoot some guns at the gun range. As a souvenir, I would like to bring a single shot of ammo (maybe a 9mm or something small) with me to the UK, ...
- 215
13
votes
3
answers
2k
views
Why do return ticket prices jump up if the return flight is more than six months after the departing flight?
On Singapore Airlines, if you book a flight from London to Singapore for almost any date, the price is either £690 or £1088. For example, a flight leaving on the 28th of Dec with return on 28th of ...
- 133
1
vote
1
answer
262
views
US domestic flight numbers when flying past midnight
If I understand correctly, US domestic carriers' flights are repeated daily. Thus if flight 123 goes from airport X to Y to Z on, say, Monday, then Tuesday, flight 123 of the same carrier will also ...
- 4,582
1
vote
1
answer
80
views
Request refund from booking website or airline?
I booked a flight through Travelocity, and the flight was changed by more than 24 hours. Should I request a refund from Travelocity, or from American Airlines?
I'm a US citizen flying from China.
- 11
19
votes
2
answers
2k
views
What happens with code share tickets when an airline becomes insolvent?
There are a few questions about airline insolvency, however none of them address codeshares.
Given the increasingly likely scenario of one or more airlines folding in the next year, what would happen ...
- 572
2
votes
2
answers
5k
views
How can I know if my airline will check my bags through all the itinerary?
I have decided to post a meta Q&A, without claiming any reputation for my own answer, both for my own interest in the topic and the large number of questions "will airline check bag all the ...
- 4,703
0
votes
1
answer
173
views
Do Airlines Pay Airports For Check-in Areas? [closed]
I don't know if this is off-topic or not, but I don't know where else to ask this other than aviation.
I'm just wondering if airlines had to pay for the check-in areas they operate with. It's a big ...
- 101
18
votes
5
answers
4k
views
Are there airlines that offer upgrades on-board?
You can always request an upgrade to a higher class before you board, you can use your miles or pay and get your ticket upgraded to business/premium class then you will be issued a new boarding pass.
...
- 95.7k
24
votes
4
answers
6k
views
What’s the point of flight ticket cancellation charges?
Many airlines sell tickets with fare rules that include a “cancellation penalty” if the ticket were to be cancelled prior to departure. It seems to me that this mostly applies to the economy class ...
- 577
38
votes
5
answers
13k
views
Will the cabin crew heat your own food up?
Normally, you get a meal or two depending on the length of your flight. However, let's say that you also brought your own food with you (maybe a burger or ramen). Are you allowed to ask the crew to ...
- 1,479
2
votes
1
answer
179
views
Which name provided during booking a flight is the one that counts?
I wanted to check prices on a flight from Ryanair and because they wanted a name up front I entered "Test Me". After going through all the extra options that Ryanair provides and clicking ...
- 129
11
votes
1
answer
517
views
Can the "COVID-19 card" be pulled for a last-minute service reduction (EC261)?
Was due to fly PRN-DUS-MAN on 3 July, but the PRN-DUS flight was cancelled 3 days before, while it still ran on 1 and 4 July. In other words, the service was only reduced.
As I was re-routed and ...
- 74k
25
votes
3
answers
6k
views
What rights do airlines have to deny boarding due to immigration issues? [duplicate]
So I just stumbled across this account of a traveller which I can imagine to be pretty distressing
because I myself have had a rather close call not too long ago. I was travelling from Singapore ...
- 369
1
vote
1
answer
63
views
Credit Card Ticket Refund
I issue a Airline(KU) ticket with my credit card, later I cancel my that CC, now I refund the ticket, how will I get the money back?
3
votes
1
answer
700
views
Travel agency requires that I pay non-refundable taxes for a flight cancelled by the airline in order to get refund?
Last year we booked a trip that's coming up soon from the US to a foreign country with a travel agency; the majority of flights take place with an international carrier on the lowest class and non-...
- 263
6
votes
1
answer
1k
views
Repatriation Flight - Buying flight through a tour company and getting the reservation code of airline
Usually I get my plane tickets directly from airlines. Now for the first time I had to purchase two tickets through a touring company for a repatriation flight. All they have sent me after the ...
- 605
9
votes
1
answer
383
views
Can I be given a voucher without my consent?
During the 2020 COVID-19 pandemic (ongoing at the time of writing, 2020-05-06), many airlines are cancelling flights and then offering vouchers instead of refunds. Several questions address this ...
- 53.7k
3
votes
1
answer
284
views
What is the maximum occupancy of a typical budget airline given 2m social distancing? [closed]
For a typical no-frills airline using a three-aisle-three layout, at economy class density, what is the maximum possible occupancy which maintains a distance of at least two meters between each ...
- 131
4
votes
3
answers
797
views
Booking repeat round trip every weekend
I need to travel round trip every weekend (out Friday night and return Sunday night) to the same destination for many weeks in a row.
I will try to concentrate as much on one airline so as to ...
- 41
4
votes
1
answer
305
views
No assistance from airlines to return home after cancellation (due to COVID19), can I get compensated under EC 261?
Last month, Morocco went into lockdown while I was there on holiday. I had tickets with BA. At that time some flights were cancelled but then so-called rescue flights were reinstated.
Airlines such ...
- 491
5
votes
3
answers
1k
views
Budget Longhaul Flights with Stopover
It is often said that many of the barriers to low-cost airlines doing longhaul journeys arise because of reasons pertaining to having to acquire aircraft (and crew) that can fly directly. Also, ‘Third ...
- 177
16
votes
5
answers
5k
views
Why does China Eastern airlines still fly daily to Prague? [closed]
The Czech Republic has been keeping their borders shut for more than a month now and likewise China closed their borders to all foreigners back in March. However mysteriously there is a daily flight ...
- 81.6k
31
votes
4
answers
8k
views
If an airline erroneously refuses to check in a passenger on the grounds of incomplete paperwork (eg visa), is the passenger entitled to compensation?
If an airline erroneously refuses to check in a passenger on the grounds of missing/incomplete paperwork (e.g., visa-related such as related in this post) whereas the passenger actually had all the ...
- 49.7k
1
vote
1
answer
192
views
Do vouchers offered by EU airlines for Coronavirus cancellations turn into a full refund if not used?
My family's flights with AlItalia later this month have of course been affected by Coronavirus. We cannot get refunds, only vouchers are offered, as with basically all airlines at the moment. We ...
- 3,424
2
votes
1
answer
95
views
Do vouchers offered by EU airlines for Coronavirus cancellations include taxes and fees? [duplicate]
My family's flights with AlItalia later this month have of course been affected by Coronavirus. We cannot get refunds, only vouchers are offered, as with basically all airlines at the moment. We ...
- 3,424
1
vote
0
answers
5k
views
Getting a refund From Cancelled TAP Air Portugal flight due to COVID-19 [duplicate]
Our TAP Air Portugal flight From San Francisco to Barcelona, scheduled for Apr 28, 2020, was canceled by the airline. We called TAP Air Portugal and asked for a full refund to our credit card, which ...
3
votes
1
answer
208
views
Official record of cancelled flight - European Union
My flight was cancelled 3 weeks ago (London to Brussels) and as part of the refund process I need to prove it was actually cancelled.
Is there any official website with the records that I can use to ...
- 171
1
vote
1
answer
271
views
Why do some airlines and air travel agencies send confirmation emails even if the flight has been cancelled?
During these weeks many flights had been cancelled because of the COVID-19.
Why do some airlines and air travel agencies send confirmation emails even if the flight has been cancelled?
Examples:
...
- 2,393
14
votes
1
answer
793
views
What are my EC261 rights during the COVID-19 pandemic?
I've just read the official communication from the European Commission on EU passenger rights during the coronavirus crisis and think the information will be very helpful here since I have been seeing ...
- 950
17
votes
5
answers
1k
views
Can I simply apply for a chargeback on my credit card if my flight was cancelled and I'm unable to reach the airline?
As explained in a relevant question, my flight with Condor [from Frankfurt to Prague] was recently cancelled. I've emailed them asking for a refund 5 days ago, but so far received no response. Today ...
- 81.6k
1
vote
1
answer
103
views
How to claim a refund plus expenses for a changed flight booked through a 3rd party agent [closed]
In June 2017, I flew with my family and mother in law from London Gatwick to Prague. I booked the flights through BudgetAir with the SmartWings airline.
When we arrived at Gatwick for departure, we ...
- 143
4
votes
3
answers
673
views
Citilink airline ticket cancellation and refund
Last month I booked a flights with Citilink from Melbourne to Bali return for May. Last week i received a whatsapp message from Citilink saying the flights were cancelled until December. The whatsapp ...
- 1,047
2
votes
0
answers
291
views
If an airline or immigration policy requires an onward ticket, is it ok to purchase it at the last minute or after being refused check-in/entry? [closed]
If an airline or immigration policy requires an onward ticket, is it allowed or sufficient for airline and immigration policies to purchase it at the last minute or after being refused check-in/entry?
...
- 49.7k
1
vote
0
answers
116
views
Final Delta flights out of Athens Airport ATH (Airfrance, Alitalia, KLM)
I'm booking a trip to Athens, Greece from JFK. I planned on returning to the US on March 18th, but I called Delta, who told me that the last day that their partners (Airfrance, Alitalia, and KLM) will ...
- 371
1
vote
1
answer
184
views
Can airport handling agents pay out EC261 to a bank account immediately?
I'm booked on a flight departing from am airport where, IME, the relevant handling agent is incompetent with document control (I had to ask an airline's docs unit to send them advance notice of their ...
- 74k