Questions tagged [airlines]

Companies which offer air transport services. Prefer a specific tag where available (see `tag info`).

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12
votes
1answer
1k views

Do EU passenger rights also apply on flights which are operated as a code-share with a non-EU based airline?

I am turning part of my answer on question What rights do passengers have when flights in the USA are delayed?, into a new question. The EU made very elaborate passengers rights on EU-based airlines....
34
votes
2answers
6k views

Can an airline really refuse to depart when overbooked?

I do not fly often, but when traveling home from vacation with my family yesterday, I encountered something I have never seen and I am wondering if what the flight attendants were saying was true. ...
32
votes
4answers
9k views

Travel agent didn't append MR to my name and my name ends in MS. This caused my first name to be put as Ms on ticket

Whenever I book a flight through any travel agency/website; they always make a data entry of my name as "BADWAL/SHUMSMR". However, this time I decided to book with Expedia India; and they just ...
30
votes
5answers
4k views

Airline and Travel Agent disagree on baggage allowance, who do I need to resolve it with?

Recently, I was looking to book with one of the traditional "scheduled carriers" who now offer both baggage-inclusive and hand baggage only fares. Looking on the airline's own website, the fare at the ...
24
votes
2answers
321k views

What's the difference between 'Redress Number' and 'Known Traveler Number'? Do I need both for TSA PreCheck?

I recently obtained a Global Entry card and on the back is the PASSID number that I understand is also my Known Traveler Number. When I recently tried to record my KTN with an airlines it asked for ...
15
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5answers
766 views

Can I simply apply for a chargeback on my credit card if my flight was cancelled and I'm unable to reach the airline?

As explained in a relevant question, my flight with Condor [from Frankfurt to Prague] was recently cancelled. I've emailed them asking for a refund 5 days ago, but so far received no response. Today ...
12
votes
3answers
5k views

How to manage Hahn Air bookings?

Expedia sold me a Hahn Air flight operated by VietJet. They gave a ticket number and a confirmation code, as is done with other airlines. I would like to manage by booking and select seats, plus ...
12
votes
2answers
7k views

What's the difference between SkyTeam and Flying Blue?

I am going to reserve a flight with Air France and I just subscribed to the Flying Blue program (Air France + KLM). Is this program the same as SkyTeam? I mean, the miles I earn in Flying Blue ...
10
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5answers
2k views

What form waives the airline's liability in case of an entry refusal?

I'm aware there's a form you can sign if ground staff at an airport doesn't want to let you to board an aircraft due to ignorance regarding the destination's entry (or in this case transit) ...
10
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5answers
27k views

Booking flight tickets together or in separate parts?

I'm flying from A to C via B with Norwegian. Booking flight ticket from A to C costs 285.20 euros. If I buy flight ticket first from A to B and then from B to C, total price is 253.20 euros with ...
7
votes
1answer
113 views

How to process a delayed/lost baggage case?

I traveled with Flydubai today from Karachi (Pakistan) to Istanbul (Turkey). It was a transit flight via Dubai where the planes had to be changed. My wife and I were the only passengers who changed ...
6
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1answer
2k views

What to do if denied boarding due to the airlines' fault?

Last week, my wife and I were traveling to the United States. During the beginning of the trip, the airline agent suggested that we re-route our trip to avoid some visa-related issues in UK because ...
6
votes
2answers
381 views

Do airlines prefer closed loop itineraries to Open Jaw ones?

This is not the first time I've seen this so it seems to me that there is some reason for this. I am trying to set up an itinerary in the following fashion: Start in New York. Fly to some city in ...
5
votes
1answer
539 views

Do these airline companies offer any refund policies for when the ticket price decreases after I've made my reservation?

I spend about 500 euros a month on airline tickets from the following companies: Star Alliance: SAS/Estonian Air (the majority) Air Baltic Ryanair (rarely) I have an active account in TripIt and ...
4
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2answers
1k views

Flight/booking code explanation

What do the letters mean in the following output from http://matrix.itasoftware.com/search.htm search results? When I went to see a travel agent to book one of these flights, he mentioned the ...
3
votes
1answer
324 views

Was this itinerary switch valid?

Note: This question is in relation to a slightly complicated scenario outlined here. You don't need to read that question to get a sense of this question. My wife and I were traveling to India from ...
3
votes
1answer
249 views

Are airline ticket prices cheaper for some flights than others even before tickets are sold?

Using WebJet travel for looking at return flights between Sydney and Brisbane, I noticed that even when I looked as far ahead as possible (Saturday 16 September to Sunday 17 September, approximately ...
2
votes
1answer
262 views

When's the best time to fly with kids [closed]

I'm about to take my son on a trip overseas, should I book a early morning flight or book a afternoon flight ? Taking in the time difference we would arrive at his bed time if we took afternoon flight
0
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0answers
136 views

How far in advance is it recommended to book flight tickets? [duplicate]

Ok so I know that rule of thumb for booking flight tickets is 'earlier the better' but I am not sure how far in advance should the action be taken. I have seen many cases where the min. prices at say ...
34
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5answers
5k views

When and to whom should I report a minor amenity not functioning on an airplane?

I've recently run into issues with things like outlets not providing any power, seats not reclining even when they definitely should, etc. Obviously they can't fix it during the flight, so it seems ...
32
votes
1answer
10k views

Why do airlines prohibit having two infants in the same row?

If a family is travelling with infants under 2 years old, these infants will not need a seat (of course you can buy them a seat if you want), and they can just sit in their parents' laps. Given that, ...
22
votes
5answers
10k views

How to dispose of a broken suitcase at an airport?

Recently I had to catch a flight from New Delhi to Frankfurt. On arriving at the airport, I realized that my suitcase was broken at the bottom near the wheels. Probably due to its rough handling ...
21
votes
1answer
23k views

Are airlines allowed to move up the time of a flight?

I was on a flight recently where my flight was schedule for 5:50PM, but when I got to the gate, the time had changed to 5:45PM and eventually 5:40PM. While it didn't make much difference for me since ...
15
votes
4answers
1k views

Is it mandatory to have a language speaker of both inbound and outbound countries' languages onboard flights?

I always wondered, is it a must for airlines to have at least one cabin crew member who is able to speak the language of the inbound and outbound countries? I am asking this because I am thinking in ...
14
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3answers
2k views

What is a “backup” flight?

I was flying SFO-LAX-MEL on United. I had a 55 minute connection in LAX but the flight into LAX was ultimately delayed by 60 minutes. I spoke to a gate agent at SFO and she gave me a "backup" flight ...
14
votes
2answers
11k views

Why aren't conventional mercury thermometers allowed onboard?

Why do airlines prohibit carrying conventional mercury thermometers onboard? What potential this small device has to prohibit it? PS: I prefer conventional thermometers in my personal first aid kit ...
14
votes
4answers
10k views

Lufthansa denied boarding after coming from another delayed Lufthansa flight for 5 minutes

Travelling from place A to B with Lufthansa with intermediate stop in Frankfurt (F). We started on time from A. Expected wait time in F, 1.5 hours. The flight from A to F was bumpy and the pilot chose ...
12
votes
3answers
2k views

Do airlines have the right to check Schengen visas on intra-Schengen flights?

I was flying with a minor airline called SmartWings which didn't have online check-in, on a route between Spain and Czech Republic. At the check-in desk, my friend presented his (non-Annex II) ...
12
votes
2answers
3k views

Is there a reason why airlines prevent laptops from being used during takeoffs and landings even though some allow tablets and smartphones?

Airlines like Delta and British Airways recently started allowing passengers to use tablets and smartphones during takeoffs and landings, yet they still restrict the use of laptops to within the air ...
12
votes
2answers
599 views

How to find an appropriate frequent flyer program?

In the last months I flew a lot with different airlines, mainly Swiss, AirBaltic, Aeroflot and AeroSvit. Now I was wondering if there is a frequent flyer program covering as much as possible of these ...
12
votes
1answer
784 views

Why are flights with hotel bookings cheaper?

I booked a flight + 4 star hotel on Expedia on Thursday, arriving the following Sunday and checking out Monday. The total cost was about $820 CAD. Yet flights by themselves cost more, about $860. I ...
10
votes
1answer
979 views

When my flight is cancelled in EU, can I insist that the airline arrange a hotel for me?

The Short Version My flight within the EU is cancelled and I am stranded in a city. The airline offers me an alternative flight the next day, which I accept, necessitating a night in a local hotel. ...
10
votes
2answers
1k views

What happens when an operating air carrier goes bankrupt for a flight that was ticketed through another carrier?

This question was prompted by mts' recent question What happens to plane tickets in case of airline bankruptcy? Many airlines today are part of a global alliance of airlines and/or have interlining ...
8
votes
1answer
11k views

What differences are there between First Class and Business Class on BA long-haul?

Later this year, I'm travelling First Class with BA longhaul (It's a miles reservation, I'm not that rich!). I've travelled Business (Club World) with them before, but I'm curious about what ...
8
votes
2answers
11k views

How are safety standards enforced in an airline which is not IOSA certified?

I'm considering booking a flight with WOW Airlines and since it's the first time I hear about it I did some research on google and I find mostly good reviews. However, while looking for the safety ...
8
votes
4answers
10k views

What are “500 Mile Upgrades”?

On my American Airlines AAdvantage account, I see a lot of references to "500 Mile Upgrades". I don't quite understand how these work. Can someone explain what these are for (and what does the "500 ...
8
votes
4answers
603 views

Why is so difficult to fly across the 2-year old threshold with (some) airlines?

I found it almost impossible to get acceptable tickets to fly with my daughter if she reaches 2 years old during a round-trip. Their website (I'm talking about 2 European companies, one low cost and ...
8
votes
4answers
26k views

Checked baggage size limits

I am going to be flying Emirates, which limits checked baggage to 30kg, but doesn't appear to have specific size limits for luggage. I am going to be buying some new luggage and I would like to ...
8
votes
2answers
4k views

One-way flight much more expensive than double-way: what is the official airlines' explanation?

Interesting questions and answers about how to practically handle that weird situation have been posted here and they helped me learn more about the subject. However I have recently been almost hit by ...
7
votes
2answers
1k views

Canada Low Cost Airline

Are there any low cost airlines that operate within Canada and fly out of Vancouver? As a European I have very limited knowledge of flying within the US and Canada. I am struggling to find any, ...
7
votes
1answer
454 views

Most Significant Carrier rule for cabin luggage

Does the Most Significant Carrier (MSC) rule apply to cabin luggage including carry-on and personal items? Is there anything to do in order to take more than one airline in the route normally allows, ...
7
votes
2answers
1k views

Have any airlines ever banned anyone for exploiting hidden city or throwaway ticketing?

On a related question Jim MacKenzie writes that: If you did this a lot, it's possible an airline might ban you from flying it Likewise another question mentions that: if you ditch they have the ...
7
votes
2answers
2k views

Why do airlines now charge for flying standby in the US?

Previously if you wanted to fly standby or arrived early for a connection you could put yourself on the Standby list for free. If there was room you could board in a win-win, i.e. the plane was ...
6
votes
1answer
156 views

Any website that gather ongoing and upcoming strikes amongst airlines?

A few weeks ago how to buy a flight ticket from Boston to Paris. I had to choose between Air France and Delta. Luckily a few friends of mine lives in Paris warned that Air France pilots had issued a ...
6
votes
1answer
417 views

Does GOL Airlines Allow a personal Item in addition to a carry on?

Seat Guru says GOL allows a personal item such as: Bag or backpack with personal items They point to this GOL page for more information but I find nothing to substantiate that. Does GOL actually ...
6
votes
1answer
2k views

Mobile phones must be turned off while the plane is being refueled?

Twice in the past week I've been on a flight where they've told us to turn off our phones because the plane is being refueled. This same airline let us watch movies on our phones in flight mode ...
6
votes
2answers
9k views

What happens if I have checked-in bags and decide not to board my connecting flight on return?

I have a 3 stop return flight plan from ICN (Seoul) scheduled in a few months. I opted for this flight plan due to the discounted price it was offered at. The plan is ICN -> DTW -> MSP -> FNT. DTW is ...
6
votes
2answers
5k views

Are there any non-stop flights from Asia to Brazil?

I'm wondering if there is any non-stop flight from Asia to Brazil (for example, Bangkok to Sao Paulo). It's surprising that I couldn't find anything from Asia to Brazil so far, specially now with all ...
6
votes
1answer
3k views

The penalty for changing an airline ticket is per leg or per ticket?

I am wondering what happens with my penalty with a ticket were I am almost certain I will need to change the date of one of the middle legs and subsequently changing all the legs which follow, for ...
5
votes
4answers
679 views

Is there Spanish assistance for connecting flights within the USA?

My parents, who are from Mexico, want to visit the US but they only speak Spanish and they are worried about getting lost trying to get to the connecting flight. We have thought about booking a direct ...