Questions tagged [airasia]

AirAsia Berhad, a Malaysian low-cost airline headquartered near Kuala Lumpur, Malaysia.

Filter by
Sorted by
Tagged with
0 votes
0 answers
84 views

How to contact AirAsia?

Trying to contact Airasia, but I cannot find a phone number (no voice mail service). The chat support is with a bot which is not helpful. If you have any experience contacting them, can you share your ...
3 votes
1 answer
297 views

Alternative ways to reschedule AirAsia booking

I booked a direct AirAsia flight (AK) between DMK and BKI on AirAsia.com itself. When trying to reschedule, the picker cannot find any direct flights after a certain date (14 days after the flight ...
  • 294
0 votes
1 answer
65 views

Tokyo to Bangalore via Thailand on Indian passport

I want to take a flight from Tokyo to Bangalore and the cheapest option seems to be one via Thailand by Thai AirAsia X and Thai AirAsia but I am supposed to transfer from the BKK airport to DMK. I ...
  • 101
1 vote
0 answers
616 views

Can AirAsia reprint boarding passes long after the flight was taken?

I need the boarding pass for scholarship reasons, but the boarding pass I got from the self check in machine already faded (thermal paper). Is it possible for AirAsia (Philippines) to reprint the ...
0 votes
1 answer
64 views

Do I need transit visa for Malaysia

I’m Sri Lankan passport holder. I’m planning to travel from Japan to Sri Lanka via Malaysia by March 2020. Still I have valid Japan student visa until July 2020. Do I need transit visa for Malaysia ...
2 votes
3 answers
155 views

When flying AirAsia, do I need to get my documents checked before going to the gate?

I'm soon flying AirAsia from Singapore Changi Airport. My printed boarding pass has a huge red banner proclaiming "You're eligible to GO-TO-GATE: You may proceed directly to Departure Immigration". ...
1 vote
1 answer
226 views

Do I need a transit visa in the Kuala Lumpur airport to visit the city? I’m travelling to Thailand from India through Air Asia Airlines?

I am travelling to Thailand from India for vacation and have 10 hours of layover at Kuala Lumpur airport by Air Asia. To visit near by places outside airport do I need the Transit Visa? If yes then ...
  • 111
9 votes
1 answer
7k views

How strict is AirAsia with 7 kg carry-on limit?

https://www.airasia.com/ot/en/baggage-info/cabin-baggage.page The total permitted weight for two (2) pieces must not exceed 7 kg. My carry-on bag on the way here had plenty of print materials and ...
6 votes
1 answer
2k views

What is AirAsia's "embargo period" they mention but seldom actually define?

I was just looking at a list of deals on AirAsia's site and one of its "travel notes" says Fares are not available during embargo period So I'm assuming this is a specific date range. But they don'...
  • 76.6k
1 vote
1 answer
2k views

Do I need to change the wrong title in my ticket? [duplicate]

I just booked a ticket through Airasia and I noticed that there is a mistake. I filled Mr. instead of Ms. Do I need to change that? If yes, please tell me how.
  • 11
3 votes
1 answer
2k views

Do I need a transit visa for a layover in Kochi (Cochin) airport?

I will be flying from Kuala Lumpur to Dubai, UAE via Kochi. As the airline service providers are different when I transit in Kochi, I have been advised that I will need to pick up my bags in Kochi ...
  • 31
9 votes
2 answers
24k views

Can I avoid the Air Asia processing fee by buying a ticket in person?

For buying a ticket online via most methods (incl debit MasterCard/Visa), Air Asia charges a processing fee of around US$5. I'm looking at an itinerary with two legs that they won't sell as a single ...
  • 6,070
3 votes
1 answer
539 views

Visa requirement at KLIA2 as a transit point with separate PNR

I am an Indian citizen wanting to visit Malaysia and Singapore with my family at the end of October 2017, for tourism. I am applying for eNTRI (single entry visa for Indian Citizens) for Malaysia and ...
6 votes
1 answer
7k views

How can I verify my AirAsia booking made via an online travel agent on the AirAsia website?

I booked a flight from China to Thailand using an online travel agent and have the air reservation number, E-Ticket number, and Airline Confirmation Number. I want to verify this on AirAsia's website ...
  • 76.6k
16 votes
2 answers
9k views

Is it true that AirAsia does not allow backpacks as carry on luggage even if they fit within dimensions?

I will be flying Bangkok - Phnom Penh with AirAsia. I am used to having a backpack as hand luggage and have Osprey 40l backpack (53 x 33 x 23) that is exactly made to fit the max hand baggage ...
8 votes
2 answers
1k views

Are bus tickets acceptable for Air Asia as a proof of onward travel?

I will be flying with Air Asia from Bangkok (DMK - Don Mueang International Airport) to Cambodia (Phnom Penh). I have purchased bus tickets from the Mekong bus company as a proof of onward travel. ...
5 votes
2 answers
13k views

Do I, an Indian citizen, need a transit visa for a short layover in Sydney? [duplicate]

I am flying AirAsia from Chennai to Auckland via Sydney without changing flight. The layover will be 55 minutes in Sydney. Do I need to a transit visa for Sydney? Chennai - Kuala Lumpur, Kuala ...
3 votes
1 answer
3k views

Transiting through Kuala Lumpur - two different carriers

I am flying from Delhi to Sydney via Kuala Lumpur (KL). The Delhi to KL leg is on Malaysia Airlines and the KL to Sydney leg is on AirAsia. Because of this I would need to collect my luggage and check ...
2 votes
2 answers
2k views

Can I keep two laptops with me when flying to Sri Lanka from Shanghai?

I'm planning a trip Shanghai to Sri Lanka. I just bought a new laptop as a gift to a friend. Also I have my laptop as well. I'm wondering whether I'm allowed to carry two of them with me or not? ...
27 votes
4 answers
47k views

Is it a problem for wrong gender on flight tickets?

I just booked a flight ticket on AirAsia for my friend and filled out the wrong gender carelessly. Is it a problem? I didn't find their customer service phone numbers on AirAsia.
8 votes
1 answer
534 views

Can a Yemeni citizen travel through Oman airport with 2 airlines without visa?

I am a Yemeni citizen traveling from Yemen to Malaysia but the flight goes like this : From Yemen to Oman by Yemenia Airlines And then after 4 hours from Oman to Malaysia by Airasia I don't have ...
7 votes
2 answers
85 views

When I find a discount fare on AirAsia's website that includes a stop at KL, is there a way to book it with a few nights there for the same price?

AirAsia's hub is Kuala Lumpur, Malaysia. They currently have a 20% off offer and I've found a flight from Australia to Japan I like, which includes 7½ hours at KUL in the middle of the night. As far ...
  • 76.6k
7 votes
1 answer
191 views

Checked luggage on AirAsia in a journey involving two airplanes

A friend is planning to use a low cost airline for a travel from Tiruchirappalli (TRZ), India to Singapore with Air Asia, though his booking is combined there is a stopover for a short while at Kuala ...
  • 2,270
9 votes
1 answer
46k views

Air Asia and Air Asia X on same flight, what's the difference?

There's a flight from KUL to MEL at night that gets into MEL the following morning. It comes up (same time, same plane, same everything) in my searches twice, however - as Air Asia, and Air Asia X. ...
  • 158k
5 votes
1 answer
8k views

I put an incorrect nationality on my Air Asia booking

I accidentally forgot to change the Nationality on my Air Asia booking, so this in turn will be different to my passport nationality. Does anyone know how I can fix it please? I'm really desperate as ...
  • 51