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Questions tagged [air-new-zealand]

The national airline and flag carrier of New Zealand. Member of Star Alliance.

4
votes
1answer
125 views

Online check in for connecting flight (different airlines)

I'll be flying with Air New Zealand from LAX to LHR and then from LHR to PRG with British Airways. I have both bookings available under the same Air NZ booking reference and they are all visible in my ...
2
votes
1answer
599 views

Air NZ Status Tier renewal (downgrade from Gold to Silver)

I am an Air New Zealand Airpoints member, and I gained Silver status in mid January 2016, and Gold status in late November 2016. I have gained sufficient status points (by flights (>= 203)) since ...
11
votes
3answers
912 views

Which miles rules apply in code share

I am a Lufthansa Star Alliance Gold status member. I plan to fly to New Zealand next year, buyng a ticket from Air New Zealand. Part of the journey is operated by Singapore Airlines. Who determines ...
3
votes
2answers
3k views

Is it possible to consolidate Virgin (Velocity) with AirNZ Airpoints?

I have, frustratingly, ended up with points in both the Velocity program, and the Airpoints program (Virgin and Air New Zealand). I know if I fly Virgin, I can choose either to have the points put ...
3
votes
1answer
182 views

Converting Virgin Australia flights into AirNZ Airpoints

Evidently, Virgin Australia flights can be used to earn AirNZ airpoints, something I wish I'd found out a few months earlier so that I could have claimed a flight last year. However, I'm struggling ...
8
votes
3answers
1k views

Is it possible to change from an Air New Zealand flight to a BA flight in Beijing without going through customs?

My father is flying from NZ to the UK via Beijing. He arrives on an Air New Zealand flight at terminal 3E and departs on a BA flight also from Terminal 3E a few hours latter. Will he need to go ...
22
votes
7answers
9k views

Are carry-on bags being weighed on long-haul flights?

It's been four years since our last international flights. We're flying with Air New Zealand from the US to Oz. And we are seeing weight limits for carry-on baggage. Are the carriers actually ...
11
votes
3answers
4k views

Air New Zealand's policy on obese passengers

A friend had a rough experience from Honolulu to Auckland, as she describes below: I was under the impression that they are required to purchase two (economy) seats on flights or is that an old ...