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Questions tagged [air-new-zealand]

The national airline and flag carrier of New Zealand. Member of Star Alliance.

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1 answer
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Can children access Air New Zealand lounges if travelling with a Star Alliance Gold holder?

Air New Zealand has an unusually generous lounge policy for the children of its own elite members: Children: A maximum of three children aged 3 to 17 years (inclusive), may access Air New Zealand ...
lambshaanxy's user avatar
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1 vote
2 answers
1k views

Self connection time Auckland from international to domestic

I'm trying to get a group of people from the US to Tauranga, NZ. Trying to book this as a single itinerary is very expensive and/or incurs large layovers and awkward routings. So I was thinking ...
Hilmar's user avatar
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6 votes
2 answers
2k views

Do I have to collect my bags if I have multiple layovers?

I have a flight to Australia in January. I booked through Air NZ. My journey goes: Vancouver - LAX LAX - Auckland Auckland - Brisbane. I booked the flight under one ticket itiniery. My question is, I ...
Casey Peterson's user avatar
1 vote
1 answer
108 views

Asiana + Air New Zealand codeshare flight

I will have a flight from Seoul, Incheon -> Tokyo, Narita -> Auckland, NZ -> Sydney, Australia, all in one booking. The first flight is operated by Asiana Airline, while the rest will be ...
user112028's user avatar
2 votes
1 answer
237 views

Is 1 hour and 37 minutes enough time to transit to Air NZ in LAX?

We’ve got tickets booked for next April to NZ, from JFK. Initially, flight leaves JFK (Alaska Airlines) at 4:55 pm and gets into LAX at 8:05 pm, leaving a layover of 2 hours 25 minutes with our next ...
Shannon Walsh's user avatar
4 votes
1 answer
2k views

Online check in for connecting flight (different airlines)

I'll be flying with Air New Zealand from LAX to LHR and then from LHR to PRG with British Airways. I have both bookings available under the same Air NZ booking reference and they are all visible in my ...
Michal Kučera's user avatar
2 votes
1 answer
1k views

Air NZ Status Tier renewal (downgrade from Gold to Silver)

I am an Air New Zealand Airpoints member, and I gained Silver status in mid January 2016, and Gold status in late November 2016. I have gained sufficient status points (by flights (>= 203)) since ...
Phil's user avatar
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11 votes
3 answers
1k views

Which miles rules apply in code share

I am a Lufthansa Star Alliance Gold status member. I plan to fly to New Zealand next year, buyng a ticket from Air New Zealand. Part of the journey is operated by Singapore Airlines. Who determines ...
Fabio's user avatar
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3 votes
2 answers
3k views

Is it possible to consolidate Virgin (Velocity) with AirNZ Airpoints?

I have, frustratingly, ended up with points in both the Velocity program, and the Airpoints program (Virgin and Air New Zealand). I know if I fly Virgin, I can choose either to have the points put ...
Mark Mayo's user avatar
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3 votes
1 answer
196 views

Converting Virgin Australia flights into AirNZ Airpoints

Evidently, Virgin Australia flights can be used to earn AirNZ airpoints, something I wish I'd found out a few months earlier so that I could have claimed a flight last year. However, I'm struggling ...
Mark Mayo's user avatar
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8 votes
3 answers
1k views

Is it possible to change from an Air New Zealand flight to a BA flight in Beijing without going through customs?

My father is flying from NZ to the UK via Beijing. He arrives on an Air New Zealand flight at terminal 3E and departs on a BA flight also from Terminal 3E a few hours latter. Will he need to go ...
Stuart's user avatar
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23 votes
7 answers
11k views

Are carry-on bags being weighed on long-haul flights?

It's been four years since our last international flights. We're flying with Air New Zealand from the US to Oz. And we are seeing weight limits for carry-on baggage. Are the carriers actually ...
gef05's user avatar
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12 votes
3 answers
6k views

Air New Zealand's policy on obese passengers

A friend had a rough experience from Honolulu to Auckland, as she describes below: I was under the impression that they are required to purchase two (economy) seats on flights or is that an old ...
Mark Mayo's user avatar
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