Questions tagged [air-france]

Flag carrier and largest airline in the French Republic. Member of SkyTeam.

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Plane ticket includes train ticket (Europe), what if I do not show up at train station?

I have to travel from Tijuana (Mexico) to Brussels (Belgium) on a business trip. The flight is operated by AirFrance and goes: from Tijuana to Mexico City (Aeromexico); from Mexico City to Paris (...
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2 votes
2 answers
187 views

Delayed baggage is here but not available to pick up

I just flew Milan (MXP) - Paris (CDG) - Boston (BOS) with Air France and once landed in BOS, I got the news that my baggage "didn't make it" and that I should have claimed a missing baggage ...
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2 votes
0 answers
78 views

How to cancel Air France itinerary and get a refund in cash?

I know this should be straightforward, but unfortunately it appears to be far from the case. All of the customer service numbers I have tried are currently closed. I bought a return trip on the Air ...
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3 votes
1 answer
100 views

Does France allow international to Schengen transfer from India?

I'm an Indian citizen, trying to make my way into Europe from India. I have a type D visa issued by a Schengen country, and was planning on travelling via Air France transiting through Paris. It looks ...
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0 votes
1 answer
149 views

Transiting through Paris CDG from USA to non-EU

A citizen of country X (non-EU, non-Schengen, transit visa is not required) is travelling from the USA to country X with a connection in Paris Charles de Gaulle. The airline is Air France and the ...
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6 votes
1 answer
1k views

Air France cancellation policy seems to violate EU261

Air France states that for COVID-19 related cancellations: "... or complete the online form below to obtain a travel voucher. This voucher is valid for 1 year on all Air France, KLM, Delta Air ...
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2 votes
1 answer
1k views

What baggage allowance does 1 PC mean?

I am travelling on Air France and my ticket is: Baggage allowance > 1 PC. I don`t know what that means? Just one package on the plan or one package on the plan and one in my hand? I am travelling ...
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5 votes
1 answer
383 views

Seat issues in weird Air France booking

I booked my Air France flight a few months ago and am having issues. On the app it says my boarding passes are unavailable and have to print them at the check-in counter. On the seat section it says:...
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3 votes
2 answers
519 views

How to know if an Air France flight has in-flight entertainment?

I have just booked a flight, from Paris CDG to Moscow SVO return. It is a 4 hour 10 minute flight. Usually when I travel on other airlines no entertainment is provided as the flight isn’t long enough. ...
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  • 19.4k
3 votes
1 answer
128 views

Do "last-minute" upgrades qualify for airline reward points?

Sometimes when checking in for a flight online, I see that the operator offers an upgrade (for a better seat or class) for a lot less than the normal fare would be. In such cases, does the upgrade ...
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2 votes
1 answer
119 views

Eligibility for a compensation under EC/261

I am a resident of EU. Recently, my Air France flight from Mumbai to Paris was cancelled. The ticket was booked by Air France but the flight was operated by Jet Airways. Air France gave a new flight ...
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0 votes
0 answers
24 views

Connecting flight to Vilnius, LT via france ,Transit visa required? [duplicate]

Connecting flight to Vilnius, LT via france ,Is the Transit visa required to Hop in france for 10 hours ?
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  • 101
1 vote
1 answer
140 views

Codeshare flight baggage policy

I was traveling from Vienna (VIE) to Paris (CDG) to Hong Kong in Dec. The ticket was issued by Air France; however, the first leg from VIE-CDG was operating by Austrian Airlines, with codeshare flight ...
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18 votes
4 answers
5k views

Why can I not book these flights on Air France?

I'm looking to book a multi-city itinerary on Air France, specifically CDG-->KIX (Paris CDG to Kansai International) and KIX-->LHR (Kansai International to London Heathrow). Air France operates ...
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4 votes
1 answer
102 views

Traveling with a residence card

I have a French scientific residence card which will expire in 31 January 2019. I want to travel France for one week before the expiry date. I am wondering if it is possible to reserve a ticket? will ...
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  • 141
2 votes
1 answer
200 views

Baby seat-belt wasn't provided on takeoff - worth complaining? [closed]

On AirFrance flight form Paris to Montreal yesterday the AirFrance crew forgot to provide the baby seat belt before takeoff. Moreover, no cabin check was performed in our segment before takeoff so we ...
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5 votes
2 answers
254 views

Why can I buy luggage for my outgoing flight but not my return?

In January I am Flying: Manchester -> Amsterdam -> Quito KLM no longer include luggage from long haul so I've paid £44 for 23kg luggage. My return flight is: Quito -> Bogota -> Paris -> Manchester ...
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  • 3,951
1 vote
1 answer
227 views

Any sure information about Air France free allowed baggage

I want to book a multiple flight: around January 3 2019: Bucharest - Buenos Aires around April 16 2019: Barranquila/Cartagena (northern Colombia) or Panama - Bucharest I will take with me a 70 l ...
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3 votes
1 answer
525 views

How can I verify if an airline is telling the truth about the reason for the flight's delay, in the context of EU delay compensation?

Today I've received the following email from Air France in regards to my request for compensation under EU flight delay rules: We are really sorry to learn our flight AF379 delay on 15th August 2018 ...
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0 votes
3 answers
143 views

What are the advantages of using the Flying Blue program?

I recently booked a ticket via Air France, and when I wanted to create an account on their website, it gave me the option of creating either an Air France account, or a Flying Blue account. I have the ...
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  • 111
0 votes
1 answer
392 views

France - Do I need a transit visa? [duplicate]

Travelling to India from Chicago via Paris (Charles de Gaulle Airport). I have a valid US visa, and Indian Passport(valid & expired). Do I really need transit visa? Looked up online and found ...
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  • 103
1 vote
1 answer
2k views

Tight connection, US domestic to international flight at DTW (Detroit)

So im flying to CLT-DTW on delta with ONLY a 52min LAYOVER for my DTW-CDG(Paris) flight,im flying with Air France which is a partner of delta, will i have to go through security again? and i cant find ...
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  • 11
2 votes
2 answers
8k views

Bringing Kimchi on flight luggage

I will be traveling internationally from South Korea to return home (South America) with a connection in France (Korean Air -> Air France). I intend to bring some souvenirs, one of which is a pot of ...
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6 votes
1 answer
382 views

Return trip with less than 24h stay—what if I miss the return flight due to delay on the onward flight?

I am considering buying an A → B → A round-trip ticket from Air France with a very tight timing: the onward flight would arrive on a Monday, and I would need to return immediately on Tuesday. Suppose ...
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2 votes
2 answers
81 views

Moving from one SkyTeam partner to another

I currently have Silver Medallion on Delta for 2018. However Delta has this stupid MQD thing which make it hard for me to move from silver to gold, plus Delta Skymiles are not very valuable now so am ...
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  • 157
2 votes
1 answer
205 views

Going through Paris airport customs with 5 cell phones

My wife and I are traveling to India from California next month. On our way we are staying in Paris for a week. I bought 3 new cell phones for my family in India, so we are traveling with total 5 ...
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  • 121
4 votes
2 answers
912 views

Is is possible to have numbers from 2 frequent flyer programs for 2 passengers on the same reservation?

I've just booked a flight from Canada on Air France for myself and another person, on the same reservation. We have frequent flyer memberships with different programs (Delta Skymiles, Aeroflot Bonus). ...
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0 votes
2 answers
132 views

Small layover time. What to do?

I have a 1hr 45 min layover in Paris. I land in Paris by air India from Delhi. I have another flight after 1 hour 45 mins to Nice by Air France. If the AI flight is late, and I am unable to board the ...
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  • 223
2 votes
0 answers
79 views

Is there "No show" for trains in combined tickets? [duplicate]

For example, Air France offer some tickets that combine flight and train to the final destination. After I arrive at CDG, if I don't take the train to the final destination, are they able to see ...
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  • 21
0 votes
1 answer
778 views

Having Schengen visa for Germany. Transiting through Paris is possible without having transit visa? [duplicate]

I am going to Germany (at Hannover) next month, with a Schengen visa (multiple entry) for Germany for a week. But I want to explore Paris for a while as CDG airport is not so far from many tourist ...
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2 votes
1 answer
3k views

Having bought flight tickets from a third party, how do I check-in online?

I bought a round-trip flight ticket from a third party. The flights are operated by Air France and China Eastern Airlines. More specifically: Toulouse --> Paris --> Shanghai (operated by Air France)...
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0 votes
2 answers
390 views

Delta v/s United on international flight: quality v/s choice [closed]

I have two choices available for my award travel on economy class. Both cost the same taxes and fee (well few dollars plus minus) and the same amount of miles. Question is which would you use - I know ...
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  • 157
2 votes
1 answer
158 views

Valid un-stamped Dutch tourist visa, do I need Airport Transit Visa (ATV) for France? - Pakistan Passport [duplicate]

So I already have a valid Schengen tourist visa issued from Dutch embassy on my valid Pakistan passport. However, I have not yet traveled on it to Holland so it is still un-stamped by the immigration ...
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  • 214
3 votes
2 answers
982 views

May I earn Aeroflot or Air France miles flying with China Eastern?

China Eastern, Air France and Aeroflot belong to the SkyTeam alliance. I'm a frequent flyer in Air France and Aeroflot and now I'm going to purchase a China Eastern flight. May I earn miles with any ...
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  • 15.2k
2 votes
1 answer
121 views

Better off using Flying Blue for Air France flights? [closed]

I have 28,000 miles on Skymiles, but will be flying almost exclusively AirFrance (8-10 transatlantic flights/year) for the next year or two. Is there a big difference in the amount of points AirFrance ...
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  • 29
7 votes
3 answers
8k views

Location of Air France's lounges in Paris Charles de Gaulle Airport, France?

I’m transferring between two Air France flights in Paris CDG airport. There is plenty of time between flights so I plan to go to a lounge but I can’t find a map with the location of lounges, or at ...
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3 votes
1 answer
2k views

Is it possible to transfer miles between SkyTeam program members?

I have some miles in Aeroflot Bonus program, some more in the FlyingBlue (KLM / Air France) and some more in other programs, but my concern is regarding the Aeroflot and AirFrance programs. Is ...
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  • 15.2k
4 votes
1 answer
117 views

Cheap times for tickets to Bora Bora

When is seasonally a good time to find cheap(er) tickets from Los Angeles to Bora Bora return? Or is it always super expensive?
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  • 1,423
1 vote
0 answers
20 views

Do I need a visa for a connecting flight through Paris [duplicate]

I am going from Dubai to Canada. Paris is one of my connecting flight,do I need to get a visa here?
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4 votes
1 answer
377 views

I booked an TGVAir train+plane ticket with Air France, must I travel the first (train) leg?

I have a booked TGVAir train+plane ticket with Air France. The problem now is that SNCF, the company that will effectively be handling my train journey, announced a train strike on my departure date. ...
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4 votes
0 answers
297 views

Can I check-in a 203 cm suitcase on a flight that starts with Japan Airlines and ends with Air France? [duplicate]

I bought flight tickets from Air France to travel from Israel to Japan and back. On the flight back, the first leg (Tokyo Narita >> Paris CDG) is operated by Japan Airlines, then the second leg (Paris ...
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  • 49
5 votes
1 answer
2k views

Air France tickets not visible on checkmytrip (and alternatives)

I recently bought (full paid) a flight ticket with Air France (from their official site) and I got my confirmation code (6 letters and digits). Normally I use checkmytrip.com to check my flight ...
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  • 1,169
15 votes
2 answers
39k views

Baggage tagged with "limited release"

Background information: During a recent Air France flight, I had a very unexpected situation: at the counter I was informed that my baggage to be checked was below the minimum weight, which is of 5 ...
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  • 2,379
6 votes
3 answers
3k views

With Air France "TGVAir", can you check in the night before?

I've booked a combined train + flight ticket with Air France, which involves taking a TGV to Paris CDG airport, then an onward flight. The TGV leaves very early in the morning. I've been looking at ...
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  • 61.7k
8 votes
2 answers
809 views

On an Air France "train", can you credit the trip to Flying Blue or SNCF Voyageur?

For an upcoming trip, it's looking like the cheapest and simplest way to travel will be a train from Lille to Paris CDG, then a flight onwards from there. Playing round with various options, it looks ...
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  • 61.7k
9 votes
1 answer
649 views

Are there any perks/discounts for travelling as a couple on Air France?

When booking a ticket on Air France there is a mention of special fares when travelling as a couple, but I haven't seen anything that specifically calls out fares as being a "couples" fare. Is anyone ...
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